[{"country_short": "USA", "city": "Sunnyside", "description": "Title: Retail Sales Manager - Sunnyside, Washington\nLocation: Washington-Sunnyside\n\nAs someone who is driven by leading teams to success within an industry that is constantly evolving, it's an exciting time to consider U.S. Cellular for your next career move. Here, you'll have the opportunity to demonstrate your talent and passion in developing a winning sales team while enjoying the reward of witnessing their career success.   \n\nWhile operating with a business perspective, you will have the opportunity to utilize your knowledge and experience to maximize results and move the business forward- the coaching, training and inspirational leadership that will drive your team's need to succeed. As you demonstrate effective leadership that drives winning business results, it'll be important that you are experienced in recognizing and offering the development opportunities your associates need to take their careers to the next level.\n\nWe also believe in empowering our associates to balance the needs of our customers while growing our business. As a leader, this requires you to strengthen and leverage the skills and capability of your sales team members to win new customers, drive customer loyalty, and reach their full potential in achieving superior sales results.\n\nAs a company that is changing the wireless industry and striving to deliver the world's best customer experience, we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the cutting-edge products and services we offer. You'll also partner with our marketing team to bring new business to our company.\n\nWhile you'll need to have core academic fundamentals such as a high school diploma, having an associate's or bachelor's degree are also valuable tools to leverage in achieving winning results.  We'll want to know that you've already excelled in previous customer facing roles such as retail or outside sales and have demonstrated success in organizing and planning projects. Although not required, experience in the wireless industry or other technological products, as well as previous experience in leading sales teams that consistently exceeded goals would position you for continued success. \n\nDo you prefer to be a part of a company where you will be respected, trusted and empowered to make quality business decisions to delight the customer and develop associates and future leaders? If so, come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our \"Dynamic Organization,\" and be able to inspire your team of associates to help one another provide the best customer experience to achieve winning business results.\n\nWe don't just say it - we live it! \n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n* High School diploma or state equivalency required; Associates or Bachelors Degree preferred.\n* 1 year retail sales experience required.\n* 1 year customer service/customer-facing experience required.\n* Experience managing special projects or initiatives.\n* 1 year cellular industry experience preferred.\n* Prior supervisory/coaching experience preferred.", "date_new": "2012-05-22 01:43:27", "url": "http://find.uscellular.jobs/xml/28850283/job", "country": "United States", "company": "U.S. Cellular", "title": "Retail Sales Manager - Sunnyside, Washington", "reqid": "SAL005945", "state": "Washington", "state_short": "WA", "location": "Sunnyside, WA", "uid": 28850283}, {"country_short": "USA", "city": "Richland", "description": "Title: Associate Relations Rep- Richland, WA\nLocation: Washington-Richland\n\nThe Associate Relations Representative provides Human Resources service delivery on a day-to-day basis including policy and procedure implementation, compensation assistance, associate communication, benefits enrollment & service escalations, turnover analysis, and legal compliance. Advises and coaches leaders on associate relations activities. Provides input, supports and implements company-wide initiatives, policies and procedures.\n* Implements organizational and HR strategies that support the company's goals and objectives.\n* Advises Leaders regarding associate relations issues. Ensures compliance with company values, policy/procedures and state and federal laws.\n* Responsible for investigations pertaining to misconduct and policy infractions. Provides recommendation toward dispute resolution.\n* Manages the administration of Human Resource policies and procedures and provides interpretation.\n* Serves as role model, ambassador, and teacher of company values, vision and standards of conduct.\n* Assesses existing talent and proactively identifies talent needs, issues and solutions.\n* Utilizes key HR metrics to analyze causes, needs and act upon findings.\n* Facilitates orientation program for both new associates and leaders via classroom instruction and virtual delivery.\n* Facilitates multiple associate development and leader development trainings.\n* Ensures excellence in execution of the performance management process through coaching and advising leaders on annual performance management processes and assisting leaders in implementation of the progressive disciplinary process. \n* Coaches and advises leaders on separation process (documentation, separation language).\n* Prepares for and attends unemployment hearings.\n* Drives the Company's vision and mission in support of the company culture.\n* Actively participates in and executes company-wide initiatives and completes special projects as assigned by immediate manager and HR Leadership, including organizational design work and job evaluations.\n* Supports initiatives related to compensation and incentive bonus programs.\n* Performs other duties as assigned.\n\n* Bachelor's Degree or equivalent business and management experience required\n* 4 to 7 years of broad, progressively more complex experience; HR experience in multiple functions, such as generalist, organizational/leadership development and training, preferred\n* Strong facilitation and training skills\n* Strong, working knowledge of employment law required; experience in preventing and/or responding to EEOC claims preferred\n* Project leadership experience required; HR project leadership experience preferred\n* Excellent interpersonal, verbal and written communication skills required\n* PC literacy required, preferably in Microsoft Word and Excel\n* Experience working with a Human Resources Information System and/or confidential data management system required\n* Positions requires occasional to moderate travel, dependent upon assigned function/geography", "date_new": "2012-05-17 00:14:54", "url": "http://find.uscellular.jobs/xml/28750038/job", "country": "United States", "company": "U.S. Cellular", "title": "Associate Relations Rep- Richland, WA", "reqid": "HUM000173", "state": "Washington", "state_short": "WA", "location": "Richland, WA", "uid": 28750038}, {"country_short": "USA", "city": "Richland", "description": "Title: Agent Sales & Development Manager - Richland, WA\nLocation: Washington-Richland\n\nThe Agent Sales and Development Manager acts as a business advisor to agent principals and their teams with a focus on driving results, guiding sales opportunities, and aligning/executing sales strategy. This position will lead through vision and values by raising the bar and driving sales execution through engagement. The position requires an influential leader with strong business acumen and an aptitude for building trusting relationships and influential partnerships. This highly effective communicator executes on U.S. Cellular's vision and delivers on business results through their assigned accounts.\n* Accountable for achieving sales targets, maximizing productivity and ensuring Human Coverage.\n* Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies.\n* Drives the sales process through agent leadership and inspects adherence of agent associates.\n* Provides a Train the Trainer approach to agent leadership- education driver/facilitator in all areas that touch the agent's business; oversees the proper execution and management of AIM (account information and management system), co-op utilization, Human Coverage, brand adherence, advertising program standards, graphic standards and product/services and others as determined by RSO from time to time.\n* Supports agent area sales management by tracking agent productivity/trend analysis and communicating sales goals and productivity expectations.\n* Ensures the customer perspective is a driving force behind business decisions and activities\n* Reviews contracts to ensure legal requirements are in compliance.\n* Maintains open communications with market, regional and RSO leadership regarding changes in the indirect channel, development of marketing strategies or competitive issues.\n* Oversee and audit the agent store locations and merchandising according to store standards.\n* Lead by, and be an example of the principles of the Dynamic Organization.\n* Travels within the area of responsibility; attends regional meetings and training programs.\n* Perform other duties as assigned by the leadership of U. S. Cellular.\n* College Degree or equivalent experience\n* A blend of business/industry acumen required\n* Working knowledge of retail environment and indirect distribution programs required\n* 5 to 7 years of retail sales experience required\n* 5 years indirect distribution account management preferred\n* 2 years prior direct report management experience preferred\n* Ability to translate strategic objectives into manageable goals and tactical plans\n* Strong analytical and financial acumen\n* Strong organizational skill required\n* Strong communication and interpersonal skills required", "date_new": "2012-05-16 03:23:04", "url": "http://find.uscellular.jobs/xml/28725212/job", "country": "United States", "company": "U.S. Cellular", "title": "Agent Sales & Development Manager - Richland, WA", "reqid": "SAL006014", "state": "Washington", "state_short": "WA", "location": "Richland, WA", "uid": 28725212}, {"country_short": "USA", "city": "Richland", "description": "Title: Agent Area Sales Manager - Richland, WA\nLocation: Washington-Richland\n\nThis strategic position is responsible for the indirect sales channel in the market. They lead the indirect team in the acquisition, development, and on-going management of the indirect sales channel. The position is responsible for providing leadership and direction to the indirect team.\n\nThis position is expected to achieve budget in assigned areas and manage the objectives for the company's operations including growth, revenue, cash flow and ensuring Human Coverage.\n\nThis position is responsible for the leadership and management of Agent Sales and Development Manager and the Agent Distribution Sales Specialist for a specified area to achieve all assigned territory and budget goals. The selected person will ensure that all company policies and procedures are followed. \n* Oversees the development and implementation of sales activity within their assigned territory.\n* Oversees and facilitates the overall recruitment, acquisition and on-going development of the indirect sales outlets.\n* Develops a market development plan for the indirect channel including but not limited to coordination of new agent locations and distribution points, agent contract negotiations, assisting new and existing agents with strategic planning to ensure productivity and U.S.C.C. revenue targets are met.\n* Develops and implements a sales and marketing business plan for the indirect channel that will achieve the established targeted sales goals and cost of sales, while adhering to cost control measures.\n* Responsible for assigned territory reporting; including but not limited to, agent goals, objectives and other issues related to the productivity of the agent channel; time reporting; vacation/time-off tracking; expense reporting and approvals; and other reports as needed.\n* Maintains open communications with the market and regional leadership as to changes in the indirect channel, development of marketing strategies, or competitive issues.\n* Responsible for handling all Associate Relations issues, including: hiring, training and development of the Indirect Team, as well as administering and enforcing sales and sales related market policies and procedures.\n* Oversees and audits the agent store locations and merchandising according to store standards.\n* Provides leadership and development to the Indirect Team for achieving sales results, maximum productivity, and ensuring Human Coverage.\n* Attends required training and meetings.\n* Attends select sales and marketing events as needed.\n* Travels as necessary.\n* Collaborates with Indirect Team to ensure team members maintain up-to-date knowledge of competitor's offerings and services to develop and maintain a competitive edge.\n* Lead by, and be an example of the principles of the Dynamic Organization.\n* Performs other duties as assigned by the leadership of U.S. Cellular\u00ae.\n* College degree or equivalent experience\n* 5 - 7 years of sales experience and indirect distribution account management experience.\n* A blend of business/industry acumen required\n* Working knowledge of retail and indirect distribution programs.\n* Special project and initiatives management experience required.\n* Strong organizational skill required.\n* Ability to translate strategic objectives into manageable goals and tactical plans.\n* Strong analytical and financial acumen.\n* Strong communication and interpersonal skills required.\n* 3 years experience managing direct reports required.", "date_new": "2012-05-16 03:23:04", "url": "http://find.uscellular.jobs/xml/28725213/job", "country": "United States", "company": "U.S. Cellular", "title": "Agent Area Sales Manager - Richland, WA", "reqid": "SAL006017", "state": "Washington", "state_short": "WA", "location": "Richland, WA", "uid": 28725213}, {"country_short": "USA", "city": "Kennewick", "description": "Title: Agent Distribution Sales Support Specialist - Kennewick, WA\nLocation: Washington-Kennewick\n\nThis position is responsible for providing support to the Agent Sales and Development Manager and Agent Area Sales Manager with daily operations. This in-house role maintains new and on-going USCC supported agent programs and keeps up to date documentation as to the status of these programs. A critical responsibility is the timely communication/mailing of all legal correspondence, legal contracts and addendums, sales promotional and product offerings as required. It is expected this position have a working knowledge of all USCC programs, will assist agents and their front line teams with questions and issue resolutions, provide daily/weekly reporting to area agent sales manager and will assist in supporting agents as new policies and programs are released.\n\n* Supports the communication of sales goals and productivity expectations, recognizing high performing agents and managing the phone demonstration program, device library tracking, LMS I.D. management.\n* Supports the agent by assisting with troubleshooting/issue resolution activities, and communicating final resolutions to the agent.\n* Provides support for co-op programs. Informs agents of U.S. Cellular\u00ae advertising protocol, monitors agent advertisements to ensure consistency with pre-approval process, reviewing and support the program.\n* Conducts administration activities such as preparing and submitting reports (demo, inventory, count reports, expense reports, labor/time sheets), reviewing agent's contract for accuracy, documenting sales information, maintaining calendar of activities and events, participates in staff meetings and develops a network of people to assist with procedures or problem resolution issues.\n* Supports the Agent Sales and Development Manager by assisting with account support and maintenance; knowing agent key contacts and the process for handling requests within these agents; acting as secondary contact for agent.\n* Other key activities include completing training classes as identified by leadership, assisting in special projects as assigned by the Agent Area Sales Manager or Agent Sales and Development Manager remaining current on new product and service offerings and other duties assigned by leadership. \n* High school diploma or equivalent required. College degree preferred.\n* Minimum one year sales, customer service and/or retail experience required.\n* Knowledge of Microsoft Office, Word, Excel, Power Point and Internet\n* Ability to work well both independently and within a team environment.\n* Strong interpersonal skills.\n* Ability to work in a fast-paced environment and possess the ability to prioritize and manage multiple tasks.\n* Strong written and verbal communication skills required.\n* Detail oriented\n* Self-motivated individual with strong organizational skills required.\n* Working knowledge of wireless and enhanced devices a plus.\n* Ability to travel within the territory required.", "date_new": "2012-05-16 03:23:04", "url": "http://find.uscellular.jobs/xml/28725214/job", "country": "United States", "company": "U.S. Cellular", "title": "Agent Distribution Sales Support Specialist - Kennewick, WA", "reqid": "SAL006016", "state": "Washington", "state_short": "WA", "location": "Kennewick, WA", "uid": 28725214}, {"country_short": "USA", "city": "Longview", "description": "Title: Agent Sales & Development Manager - Longview, WA\nLocation: Washington-Longview\n\nThe Agent Sales and Development Manager acts as a business advisor to agent principals and their teams with a focus on driving results, guiding sales opportunities, and aligning/executing sales strategy. This position will lead through vision and values by raising the bar and driving sales execution through engagement. The position requires an influential leader with strong business acumen and an aptitude for building trusting relationships and influential partnerships. This highly effective communicator executes on U.S. Cellular's vision and delivers on business results through their assigned accounts.\n* Accountable for achieving sales targets, maximizing productivity and ensuring Human Coverage.\n* Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies.\n* Drives the sales process through agent leadership and inspects adherence of agent associates.\n* Provides a Train the Trainer approach to agent leadership- education driver/facilitator in all areas that touch the agent's business; oversees the proper execution and management of AIM (account information and management system), co-op utilization, Human Coverage, brand adherence, advertising program standards, graphic standards and product/services and others as determined by RSO from time to time.\n* Supports agent area sales management by tracking agent productivity/trend analysis and communicating sales goals and productivity expectations.\n* Ensures the customer perspective is a driving force behind business decisions and activities\n* Reviews contracts to ensure legal requirements are in compliance.\n* Maintains open communications with market, regional and RSO leadership regarding changes in the indirect channel, development of marketing strategies or competitive issues.\n* Oversee and audit the agent store locations and merchandising according to store standards.\n* Lead by, and be an example of the principles of the Dynamic Organization.\n* Travels within the area of responsibility; attends regional meetings and training programs.\n* Perform other duties as assigned by the leadership of U. S. Cellular.\n* College Degree or equivalent experience\n* A blend of business/industry acumen required\n* Working knowledge of retail environment and indirect distribution programs required\n* 5 to 7 years of retail sales experience required\n* 5 years indirect distribution account management preferred\n* 2 years prior direct report management experience preferred\n* Ability to translate strategic objectives into manageable goals and tactical plans\n* Strong analytical and financial acumen\n* Strong organizational skill required\n* Strong communication and interpersonal skills required", "date_new": "2012-05-16 03:23:03", "url": "http://find.uscellular.jobs/xml/28725211/job", "country": "United States", "company": "U.S. Cellular", "title": "Agent Sales & Development Manager - Longview, WA", "reqid": "SAL006015", "state": "Washington", "state_short": "WA", "location": "Longview, WA", "uid": 28725211}, {"country_short": "USA", "city": "Yakima", "description": "Title: Retail Wireless Consultant - Yakima, WA (Nob Hill) - Part Time\nLocation: Washington-Yakima\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* Bilingual preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "date_new": "2012-05-14 21:37:18", "url": "http://find.uscellular.jobs/xml/28683598/job", "country": "United States", "company": "U.S. Cellular", "title": "Retail Wireless Consultant - Yakima, WA (Nob Hill) - Part Time", "reqid": "SAL005953", "state": "Washington", "state_short": "WA", "location": "Yakima, WA", "uid": 28683598}, {"country_short": "USA", "city": "Longview", "description": "Title: RF Engineer - Longview, WA\nLocation: Washington-Longview\nWe believe a critical part of delivering an innovative wireless experience includes providing a superior nationwide network our customers can trust. If you have a strong desire to be a part of a team that delivers a customer experience we can be proud of, you may want to consider a career at U.S. Cellular.\n\nIn this role, you'll be responsible for the design and optimization of new and existing wireless networks while meeting capacity needs. This includes estimating the budget needs for network growth and preparing presentations and business cases for new network projects and cell sites. You'll be adept at building relationships as you collaborate with other teams including Sales, Marketing and Customer Service as well as other areas of engineering to ensure we are giving our best for our customers.\n\nYour pride in contributing to a superior wireless experience means you'll be dedicated to meeting subscriber demand and continuously enhancing our call quality. You'll also be able to create in-building coverage systems in addition to new cell site design and selection. Your creativity enables you to identify new ways to improve the customer experience in ways that optimize our available resources.\n\n\nTo be considered, a bachelor's of science degree in Electrical Engineering (BSEE) or other technical field is desired. Three to five years of experience in RF design is preferred. Cellular/PCS system design and optimization experience along with knowledge of statistical methods, digital communications, antenna theory, propagation, link budgets and the CDMA2000 air interface standard is required. \nAt U.S. Cellular, we'll provide you with many opportunities to develop the knowledge and leadership skills you'll need to build the career you want. Above all, we believe you'll feel rewarded as we value your expertise and ideas to help us exceed our customers' expectations today and in the future.", "date_new": "2012-01-26 02:53:02", "url": "http://find.uscellular.jobs/xml/26119196/job", "country": "United States", "company": "U.S. Cellular", "title": "RF Engineer - Longview, WA", "reqid": "ENG000189", "state": "Washington", "state_short": "WA", "location": "Longview, WA", "uid": 26119196}, {"country_short": "USA", "city": "Union Gap", "description": "Title: Retail Sales Manager - Union Gap, WA - Full Time\nLocation: Washington-Union Gap\nAs someone who is passionate about inspiring success, you'll want to take a look at U.S. Cellular for your next career move.\n\nAt U.S. Cellular, we believe we can reach higher goals by focusing on the potential within our associates. In this role, you'll have the opportunity to demonstrate your passion for motivating associates to excel by providing the tools they need to get there - the guidance, training and inspirational leadership that will drive their need to succeed. You'll be adept at providing the development opportunities your associates need to be able to take their careers to the next level of leadership as well.\n\nWe also believe in empowering our associates to do the right thing for our customers, a value of our \"Dynamic Organization.\" Your ability to take initiative-identify needs and make it happen-will be valued in our efforts to provide exceptional service for our customers.\n\nAs a company that truly \"believes in something better,\" we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the exceptional products and services we offer. You'll also partner with our marketing team to bring new business to our company.\n\nWhile you'll need to have the basics such as a high school diploma, you'll have an edge if you've completed an associate's or bachelor's degree. We'll want to know that you've already excelled in previous roles in retail sales and customer service, and that you have demonstrated success in managing special projects. It's not required, but would be helpful if you have had at least a year experience in the wireless industry, as well as had previous experience in leading teams that consistently exceed their goals.\n\nWith your dedication to providing leadership that goes above and beyond for our associates and customers, you'll have the values that make up our \"Dynamic Organization,\" and be able to inspire your team of associates to help one another provide the best customer experience.\n\n* High School diploma or state equivalency required; Associates or Bachelors Degree preferred.\n* 1 year retail sales experience required. \n* 1 year customer service/customer-facing experience required.\n* Bilingual preferred.\n* Experience managing special projects or initiatives.\n* 1 year cellular industry experience preferred.\n* Prior supervisory/coaching experience preferred.", "date_new": "2011-10-17 21:04:30", "url": "http://find.uscellular.jobs/xml/24265468/job", "country": "United States", "company": "U.S. Cellular", "title": "Retail Sales Manager - Union Gap, WA - Full Time", "reqid": "SAL004874", "state": "Washington", "state_short": "WA", "location": "Union Gap, WA", "uid": 24265468}]