[{"country_short": "USA", "city": "Mishawaka", "description": "Title: Retail Wireless Consultant - Full Time MIshawaka, IN\nLocation: Indiana-Mishawaka\n\nU.S. Cellular believes a sale is really a connection.  It's an opportunity to understand the changing needs of your customer, and share your extensive knowledge about the products and services that'll best serve those needs. You'll quickly discover that the solutions you offer do more than just strengthen your relationship with your customer. They become the driving force behind our customers' excitement in recommending us to family and friends. \n\nAs the face of U.S. Cellular, your work is critical to driving winning results that will grow our business.  You'll be leveraging your skills and experience in sales to quickly build great rapport with your customers, conduct a thorough needs assessment to help you make smart product and service recommendations, and overcome any obstacle to your achievement of a successful sale.  After all, the best close is only the beginning of a great relationship with your customer.  \n\nAside from core academic fundamentals, like a high school diploma, you'll have experience in consultative selling and successfully positioning products and services. While having experience in a commissioned environment is an additional asset, the sales skills you bring to the business are most critical to your success and your ability to deliver the world's best customer experience. With the opportunity to earn a competitive hourly salary plus individual and team based incentives, you've probably never worked where commissions were calculated like ours.\n\nBeing there for our customers when they need us most is a top priority, and this requires you to be open and flexible in scheduling time around their needs during normal business hours including weekends and holidays. \n\nAre you ready to uncover your true potential in an environment where you will be respected, trusted and empowered to make quality business decisions to delight our customers and have access to the latest wireless products and industry changing services? Then come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our \"Dynamic Organization,\" and provide the best customer experience to achieve winning business results.\n\nWe don't just say it-we live it!\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required.", "date_new": "2012-05-23 01:42:25", "url": "http://find.uscellular.jobs/xml/28882840/job", "country": "United States", "company": "U.S. Cellular", "title": "Retail Wireless Consultant - Full Time MIshawaka, IN", "reqid": "SAL006058", "state": "Indiana", "state_short": "IN", "location": "Mishawaka, IN", "uid": 28882840}, {"country_short": "USA", "city": "Mishawaka", "description": "Title: Floater Retail Wireless Consultant - Full Time Mishawaka, IN\nLocation: Indiana-Mishawaka\n\nSales Professionals & Enthusiastic Managers -\nPlease join us at our U.S. Cellular Virtual Career Fair on 2/29/12,\nFollow the link to learn more and register!http://www.uscellularcareerfair.com\n\nThe Floater Retail Wireless Consultant is responsible for providing superior customer satisfaction in an effort to achieve store and budget objectives. While applying the principles of the Dynamic Organization, this position is directly responsible for assisting new and existing customers, creating the ideal customer experience with each customer interaction. The associate will report to the Area Sales Manager and must be able to work at various locations as regularly needed within that Manager's territory.\n\n* Greet all customers in a professional, friendly and timely manner, including answering phones and directing customer inquiries to appropriate party. \n* Respond to customer inquiries and process customer requests, including but not limited to name, address and rate changes; suspension, disconnects, and resumes; taking payments; resolving problems related to equipment, billing, roaming and service; and changes in vertical services. \n* Work with customers who indicate a desire to disconnect and perform retention activities to save that customer. \n* Troubleshoot equipment issues for customers and process repairs, including but not limited to providing loaner phones, shipping equipment and completing the repair cycle. \n* Update customer account after every customer interaction. \n* Attends and participates at USCC sponsored events in order to assist new or existing customers with USCC product and services. \n* Achieve or surpass individual sales targets for portfolio of products and services which would include new customer acquisitions, sale of essentials, and vertical features on a weekly/monthly basis while achieving the highest level of customer satisfaction. \n* Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. \n* Assists as needed with the opening, closing and operating the retail facility, including but not limited to cash handling and deposits as governed by operations control standards. \n* Complete accurate paperwork and transactions according to company policies and procedures. \n* Assist in maintaining store appearance and individual work area according to the retail store standards. \n* Receive and process all payments according to standard procedures. \n* Attend all required U.S. Cellular training programs and meetings. \n* Assist with all function within a retail store by complying with U.S. Cellular policies and procedures.\n* Assist in other tasks, duties or projects as assigned by management. \n* High school diploma or state equivalency certification required.\n* 1 year customer-facing experience preferred. \n* 1 year retail sales experience required.\n* 1 year cellular industry experience preferred.\n* Excellent written and interpersonal communication skills required.\n* Must be flexible to work all operational hours including holidays, evenings and weekends as required.\n* Willingness to travel to various store locations on short notice.\n* Must have a reliable means of transportation.\n* Organizational skills required.", "date_new": "2012-01-26 22:32:41", "url": "http://find.uscellular.jobs/xml/26140482/job", "country": "United States", "company": "U.S. Cellular", "title": "Floater Retail Wireless Consultant - Full Time Mishawaka, IN", "reqid": "SAL005426", "state": "Indiana", "state_short": "IN", "location": "Mishawaka, IN", "uid": 26140482}]