U.S. Cellular Jobshttp://find.uscellular.jobs2012-05-22 17:21:43.853372USAEllsworthTitle: Cashier Greeter (Ellsworth, ME - PT) Location: Maine-Ellsworth Position Profile First impressions go a long way. If you love to help people, you may want to consider a career at U.S. Cellularâ. That's why we strive to make every customer experience one that leaves a lasting impression. We consider this role the face of U.S. Cellular and the number one source of support for our Retail Wireless Consultants. Your passion for helping customers with their needs - whether it be directing them to a Retail Wireless Consultant to help them find the right phone plan, answering questions about accessories or simply helping them feel valued while they wait - makes you an important part of our U.S. Cellular team. Your ability to make our customers feel as if they are a guest in our home while truly listening to their needs will go a long way to driving business results for the company. This role is a great way to gain entry to a company that operates by a set of values making up our "Dynamic Organization," values based on a culture of respect, integrity and trust. You'll be working for leaders who are dedicated to providing you with the kind of satisfying experience that will help you enhance the customer experience. To begin, you'll need at least a high school diploma. Your outgoing personality, flexibility and willingness to learn and help others are also attributes that are needed in this role. As you grow in the role, you'll be given the opportunity to help your fellow team with other store duties as well, including answering customer questions and taking bill payments. As you progress within the company, there may be opportunities for your own career growth. Because you are passionate about being there for customers and your sales team when they need you the most, you'll have to work some evenings, weekends or holidays - but if you are looking for flexibility, we may be able to offer a part-time position or flexible hours that fit your needs too. If you have what it takes to set the stage for an experience that addresses the customer as a whole, we'll be able to offer many great resources and rewards for a career that will make you proud. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High school diploma or state equivalency required. * 6 months of customer service experience preferred, which may include retail sales, cashier, hostess, and general office. * Strong organizational skills required. * Cash handling experience required.2012-05-22 01:42:26United StatesU.S. CellularMaineSAL006046MEEllsworth, ME28850248http://find.uscellular.jobs/xml/28850248/jobUSABangorTitle: Sales Manager (Bangor, ME) Location: Maine-Bangor As someone who is driven by leading teams to success within an industry that is constantly evolving, it's an exciting time to consider U.S. Cellular for your next career move. Here, you'll have the opportunity to demonstrate your talent and passion in developing a winning sales team while enjoying the reward of witnessing their career success. While operating with a business perspective, you will have the opportunity to utilize your knowledge and experience to maximize results and move the business forward- the coaching, training and inspirational leadership that will drive your team's need to succeed. As you demonstrate effective leadership that drives winning business results, it'll be important that you are experienced in recognizing and offering the development opportunities your associates need to take their careers to the next level. We also believe in empowering our associates to balance the needs of our customers while growing our business. As a leader, this requires you to strengthen and leverage the skills and capability of your sales team members to win new customers, drive customer loyalty, and reach their full potential in achieving superior sales results. As a company that is changing the wireless industry and striving to deliver the world's best customer experience, we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the cutting-edge products and services we offer. You'll also partner with our marketing team to bring new business to our company. While you'll need to have core academic fundamentals such as a high school diploma, having an associate's or bachelor's degree are also valuable tools to leverage in achieving winning results. We'll want to know that you've already excelled in previous customer facing roles such as retail or outside sales and have demonstrated success in organizing and planning projects. Although not required, experience in the wireless industry or other technological products, as well as previous experience in leading sales teams that consistently exceeded goals would position you for continued success. Do you prefer to be a part of a company where you will be respected, trusted and empowered to make quality business decisions to delight the customer and develop associates and future leaders? If so, come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our "Dynamic Organization," and be able to inspire your team of associates to help one another provide the best customer experience to achieve winning business results. We don't just say it - we live it! U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. * High School diploma or state equivalency required; Associates or Bachelors Degree preferred. * 1 year retail sales experience required. * 1 year customer service/customer-facing experience required. * Experience managing special projects or initiatives. * 1 year cellular industry experience preferred. * Prior supervisory/coaching experience preferred.2012-05-18 01:39:37United StatesU.S. CellularMaineSAL006031MEBangor, ME28780296http://find.uscellular.jobs/xml/28780296/jobUSARocklandTitle: Retail Wireless Consultant (Rockland, ME - PT) Location: Maine-Rockland Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-05-17 00:14:17United StatesU.S. CellularMaineSAL006028MERockland, ME28749975http://find.uscellular.jobs/xml/28749975/jobUSASouth PortlandTitle: Agent Sales & Development Manager (South Portland, ME) Location: Maine-South Portland The Agent Sales and Development Manager acts as a business advisor to agent principals and their teams with a focus on driving results, guiding sales opportunities, and aligning/executing sales strategy. This position will lead through vision and values by raising the bar and driving sales execution through engagement. The position requires an influential leader with strong business acumen and an aptitude for building trusting relationships and influential partnerships. This highly effective communicator executes on U.S. Cellular's vision and delivers on business results through their assigned accounts. * Accountable for achieving sales targets, maximizing productivity and ensuring Human Coverage. * Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies. * Drives the sales process through agent leadership and inspects adherence of agent associates. * Provides a Train the Trainer approach to agent leadership- education driver/facilitator in all areas that touch the agent's business; oversees the proper execution and management of AIM (account information and management system), co-op utilization, Human Coverage, brand adherence, advertising program standards, graphic standards and product/services and others as determined by RSO from time to time. * Supports agent area sales management by tracking agent productivity/trend analysis and communicating sales goals and productivity expectations. * Ensures the customer perspective is a driving force behind business decisions and activities * Reviews contracts to ensure legal requirements are in compliance. * Maintains open communications with market, regional and RSO leadership regarding changes in the indirect channel, development of marketing strategies or competitive issues. * Oversee and audit the agent store locations and merchandising according to store standards. * Lead by, and be an example of the principles of the Dynamic Organization. * Travels within the area of responsibility; attends regional meetings and training programs. * Perform other duties as assigned by the leadership of U. S. Cellular. * College Degree or equivalent experience * A blend of business/industry acumen required * Working knowledge of retail environment and indirect distribution programs required * 5 to 7 years of retail sales experience required * 5 years indirect distribution account management preferred * 2 years prior direct report management experience preferred * Ability to translate strategic objectives into manageable goals and tactical plans * Strong analytical and financial acumen * Strong organizational skill required * Strong communication and interpersonal skills required2012-05-16 03:23:42United StatesU.S. CellularMaineSAL005962MESouth Portland, ME28725257http://find.uscellular.jobs/xml/28725257/jobUSABangorTitle: Agent Sales & Development Manager (Bangor, ME) Location: Maine-Bangor The Agent Sales and Development Manager acts as a business advisor to agent principals and their teams with a focus on driving results, guiding sales opportunities, and aligning/executing sales strategy. This position will lead through vision and values by raising the bar and driving sales execution through engagement. The position requires an influential leader with strong business acumen and an aptitude for building trusting relationships and influential partnerships. This highly effective communicator executes on U.S. Cellular's vision and delivers on business results through their assigned accounts. * Accountable for achieving sales targets, maximizing productivity and ensuring Human Coverage. * Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies. * Drives the sales process through agent leadership and inspects adherence of agent associates. * Provides a Train the Trainer approach to agent leadership- education driver/facilitator in all areas that touch the agent's business; oversees the proper execution and management of AIM (account information and management system), co-op utilization, Human Coverage, brand adherence, advertising program standards, graphic standards and product/services and others as determined by RSO from time to time. * Supports agent area sales management by tracking agent productivity/trend analysis and communicating sales goals and productivity expectations. * Ensures the customer perspective is a driving force behind business decisions and activities * Reviews contracts to ensure legal requirements are in compliance. * Maintains open communications with market, regional and RSO leadership regarding changes in the indirect channel, development of marketing strategies or competitive issues. * Oversee and audit the agent store locations and merchandising according to store standards. * Lead by, and be an example of the principles of the Dynamic Organization. * Travels within the area of responsibility; attends regional meetings and training programs. * Perform other duties as assigned by the leadership of U. S. Cellular. * College Degree or equivalent experience * A blend of business/industry acumen required * Working knowledge of retail environment and indirect distribution programs required * 5 to 7 years of retail sales experience required * 5 years indirect distribution account management preferred * 2 years prior direct report management experience preferred * Ability to translate strategic objectives into manageable goals and tactical plans * Strong analytical and financial acumen * Strong organizational skill required * Strong communication and interpersonal skills required2012-05-16 03:23:38United StatesU.S. CellularMaineSAL005964MEBangor, ME28725251http://find.uscellular.jobs/xml/28725251/jobUSAAugustaTitle: Agent Sales & Development Manager (Augusta, ME) Location: Maine-Augusta The Agent Sales and Development Manager acts as a business advisor to agent principals and their teams with a focus on driving results, guiding sales opportunities, and aligning/executing sales strategy. This position will lead through vision and values by raising the bar and driving sales execution through engagement. The position requires an influential leader with strong business acumen and an aptitude for building trusting relationships and influential partnerships. This highly effective communicator executes on U.S. Cellular's vision and delivers on business results through their assigned accounts. * Accountable for achieving sales targets, maximizing productivity and ensuring Human Coverage. * Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies. * Drives the sales process through agent leadership and inspects adherence of agent associates. * Provides a Train the Trainer approach to agent leadership- education driver/facilitator in all areas that touch the agent's business; oversees the proper execution and management of AIM (account information and management system), co-op utilization, Human Coverage, brand adherence, advertising program standards, graphic standards and product/services and others as determined by RSO from time to time. * Supports agent area sales management by tracking agent productivity/trend analysis and communicating sales goals and productivity expectations. * Ensures the customer perspective is a driving force behind business decisions and activities * Reviews contracts to ensure legal requirements are in compliance. * Maintains open communications with market, regional and RSO leadership regarding changes in the indirect channel, development of marketing strategies or competitive issues. * Oversee and audit the agent store locations and merchandising according to store standards. * Lead by, and be an example of the principles of the Dynamic Organization. * Travels within the area of responsibility; attends regional meetings and training programs. * Perform other duties as assigned by the leadership of U. S. Cellular. * College Degree or equivalent experience * A blend of business/industry acumen required * Working knowledge of retail environment and indirect distribution programs required * 5 to 7 years of retail sales experience required * 5 years indirect distribution account management preferred * 2 years prior direct report management experience preferred * Ability to translate strategic objectives into manageable goals and tactical plans * Strong analytical and financial acumen * Strong organizational skill required * Strong communication and interpersonal skills required2012-05-16 03:23:38United StatesU.S. CellularMaineSAL005963MEAugusta, ME28725252http://find.uscellular.jobs/xml/28725252/jobUSASouth PortlandTitle: Agent Dist Sales Support Specialist (South Portland, ME) Location: Maine-South Portland This position is responsible for providing support to the Agent Sales and Development Manager and Agent Area Sales Manager with daily operations. This in-house role maintains new and on-going USCC supported agent programs and keeps up to date documentation as to the status of these programs. A critical responsibility is the timely communication/mailing of all legal correspondence, legal contracts and addendums, sales promotional and product offerings as required. It is expected this position have a working knowledge of all USCC programs, will assist agents and their front line teams with questions and issue resolutions, provide daily/weekly reporting to area agent sales manager and will assist in supporting agents as new policies and programs are released. * Supports the communication of sales goals and productivity expectations, recognizing high performing agents and managing the phone demonstration program, device library tracking, LMS I.D. management. * Supports the agent by assisting with troubleshooting/issue resolution activities, and communicating final resolutions to the agent. * Provides support for co-op programs. Informs agents of U.S. Cellular® advertising protocol, monitors agent advertisements to ensure consistency with pre-approval process, reviewing and support the program. * Conducts administration activities such as preparing and submitting reports (demo, inventory, count reports, expense reports, labor/time sheets), reviewing agent's contract for accuracy, documenting sales information, maintaining calendar of activities and events, participates in staff meetings and develops a network of people to assist with procedures or problem resolution issues. * Supports the Agent Sales and Development Manager by assisting with account support and maintenance; knowing agent key contacts and the process for handling requests within these agents; acting as secondary contact for agent. * Other key activities include completing training classes as identified by leadership, assisting in special projects as assigned by the Agent Area Sales Manager or Agent Sales and Development Manager remaining current on new product and service offerings and other duties assigned by leadership. * High school diploma or equivalent required. College degree preferred. * Minimum one year sales, customer service and/or retail experience required. * Knowledge of Microsoft Office, Word, Excel, Power Point and Internet * Ability to work well both independently and within a team environment. * Strong interpersonal skills. * Ability to work in a fast-paced environment and possess the ability to prioritize and manage multiple tasks. * Strong written and verbal communication skills required. * Detail oriented * Self-motivated individual with strong organizational skills required. * Working knowledge of wireless and enhanced devices a plus. * Ability to travel within the territory required.2012-05-16 03:23:37United StatesU.S. CellularMaineSAL005967MESouth Portland, ME28725249http://find.uscellular.jobs/xml/28725249/jobUSABangorTitle: Service Technician (Bangor, ME - PT) Location: Maine-Bangor Position Profile If you have a passion for technology and a desire to help others, you may want to consider a career at U.S. Cellular. As someone with the knowledge and expertise to help our customers with their technical needs, your capacity for listening closely to our customers - in addition to offering solutions and education on our products and services - is what will draw you to our company. In addition to your technical abilities, you should be adept at providing compassionate guidance in all situations, especially in situations where the person you are helping is frustrated or anxious about a solution. You'll gain an edge if you have earned an associate's degree, with a bachelor's degree preferred. We'll want to hear your success stories from your past experience in resolving customers' technical needs. While we feel one year or more of experience will best prepare you for this role, you may still be considered if you have a technical education and some experience. Your experience in diagnosing, troubleshooting, and resolving technical issues is important in being able to help our customers. Having worked in the wireless industry will enhance your ability to serve our customers and keep them connected. Your familiarity using Excel or other spreadsheet software will help us maintain various customer phone programs. Key to our "Dynamic Organization" is your ability to make connections with your fellow associates and your customers, explaining technical issues in a way they can understand and accept. It leads to an atmosphere of respect, integrity and trust, which will go a long way towards resolving a customer's concerns in a positive manner. We suggest taking a closer look at U.S. Cellular and our way of building careers. We believe you'll appreciate the quality we invest in your experience and enjoy the success we create together. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. Qualificaitons * High School diploma or GED required; College Degree preferred. * Minimum of one year customer service/technical experience in a high contact environment with resolution of complaints or inquiries required. Two years relevant work experience preferred. * Wireless experience preferred. * Technical and troubleshooting skills required (Must be comfortable handling, disassembly/reassembly of cellular devices). * Fundamental understanding of Internet connectivity, networking terminology, web (HTTP) and e-mail (POP/SMTP) protocols. * Ability to diagnose, troubleshoot and resolve complex data/wireless issues. * Strong interpersonal skills, organization and time-management skills required. * Effective decision making skills required. * Excellent written and verbal communication skills required. * Must be able to work varying shifts.2012-05-14 21:37:13United StatesU.S. CellularMaineSAL005941MEBangor, ME28683526http://find.uscellular.jobs/xml/28683526/jobUSABrewerTitle: Retail Sales Manager (Brewer, ME - FT) Location: Maine-Brewer As someone who is passionate about inspiring success, you'll want to take a look at U.S. Cellular for your next career move. At U.S. Cellular, we believe we can reach higher goals by focusing on the potential within our associates. In this role, you'll have the opportunity to demonstrate your passion for motivating associates to excel by providing the tools they need to get there - the guidance, training and inspirational leadership that will drive their need to succeed. You'll be adept at providing the development opportunities your associates need to be able to take their careers to the next level of leadership as well. We also believe in empowering our associates to do the right thing for our customers, a value of our "Dynamic Organization." Your ability to take initiative-identify needs and make it happen-will be valued in our efforts to provide exceptional service for our customers. As a company that truly "believes in something better," we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the exceptional products and services we offer. You'll also partner with our marketing team to bring new business to our company. While you'll need to have the basics such as a high school diploma, you'll have an edge if you've completed an associate's or bachelor's degree. We'll want to know that you've already excelled in previous roles in retail sales and customer service, and that you have demonstrated success in managing special projects. It's not required, but would be helpful if you have had at least a year experience in the wireless industry, as well as had previous experience in leading teams that consistently exceed their goals. With your dedication to providing leadership that goes above and beyond for our associates and customers, you'll have the values that make up our "Dynamic Organization," and be able to inspire your team of associates to help one another provide the best customer experience. * High School diploma or state equivalency required; Associates or Bachelors Degree preferred. * 1 year retail sales experience required. * 1 year customer service/customer-facing experience required. * Experience managing special projects or initiatives. * 1 year cellular industry experience preferred. * Prior supervisory/coaching experience preferred.2012-05-08 01:44:53United StatesU.S. CellularMaineSAL005899MEBrewer, ME28494311http://find.uscellular.jobs/xml/28494311/jobUSAPortlandTitle: Retail Wireless Consultant (Portland, ME - FT) Location: Maine-Portland U.S. Cellular believes a sale is really a connection. It's an opportunity to understand the changing needs of your customer, and share your extensive knowledge about the products and services that'll best serve those needs. You'll quickly discover that the solutions you offer do more than just strengthen your relationship with your customer. They become the driving force behind our customers' excitement in recommending us to family and friends. As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and experience in sales to quickly build great rapport with your customers, conduct a thorough needs assessment to help you make smart product and service recommendations, and overcome any obstacle to your achievement of a successful sale. After all, the best close is only the beginning of a great relationship with your customer. Aside from core academic fundamentals, like a high school diploma, you'll have experience in consultative selling and successfully positioning products and services. While having experience in a commissioned environment is an additional asset, the sales skills you bring to the business are most critical to your success and your ability to deliver the world's best customer experience. With the opportunity to earn a competitive hourly salary plus individual and team based incentives, you've probably never worked where commissions were calculated like ours. Being there for our customers when they need us most is a top priority, and this requires you to be open and flexible in scheduling time around their needs during normal business hours including weekends and holidays. Are you ready to uncover your true potential in an environment where you will be respected, trusted and empowered to make quality business decisions to delight our customers and have access to the latest wireless products and industry changing services? Then come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our "Dynamic Organization," and provide the best customer experience to achieve winning business results. We don't just say it-we live it! U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required.2012-05-08 01:44:27United StatesU.S. CellularMaineSAL005915MEPortland, ME28494298http://find.uscellular.jobs/xml/28494298/jobUSAAugustaTitle: Service Technician (Augusta, ME - PT) Location: Maine-Augusta Position Profile If you have a passion for technology and a desire to help others, you may want to consider a career at U.S. Cellular. As someone with the knowledge and expertise to help our customers with their technical needs, your capacity for listening closely to our customers - in addition to offering solutions and education on our products and services - is what will draw you to our company. In addition to your technical abilities, you should be adept at providing compassionate guidance in all situations, especially in situations where the person you are helping is frustrated or anxious about a solution. You'll gain an edge if you have earned an associate's degree, with a bachelor's degree preferred. We'll want to hear your success stories from your past experience in resolving customers' technical needs. While we feel one year or more of experience will best prepare you for this role, you may still be considered if you have a technical education and some experience. Your experience in diagnosing, troubleshooting, and resolving technical issues is important in being able to help our customers. Having worked in the wireless industry will enhance your ability to serve our customers and keep them connected. Your familiarity using Excel or other spreadsheet software will help us maintain various customer phone programs. Key to our "Dynamic Organization" is your ability to make connections with your fellow associates and your customers, explaining technical issues in a way they can understand and accept. It leads to an atmosphere of respect, integrity and trust, which will go a long way towards resolving a customer's concerns in a positive manner. We suggest taking a closer look at U.S. Cellular and our way of building careers. We believe you'll appreciate the quality we invest in your experience and enjoy the success we create together. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. Qualificaitons * High School diploma or GED required; College Degree preferred. * Minimum of one year customer service/technical experience in a high contact environment with resolution of complaints or inquiries required. Two years relevant work experience preferred. * Wireless experience preferred. * Technical and troubleshooting skills required (Must be comfortable handling, disassembly/reassembly of cellular devices). * Fundamental understanding of Internet connectivity, networking terminology, web (HTTP) and e-mail (POP/SMTP) protocols. * Ability to diagnose, troubleshoot and resolve complex data/wireless issues. * Strong interpersonal skills, organization and time-management skills required. * Effective decision making skills required. * Excellent written and verbal communication skills required. * Must be able to work varying shifts.2012-05-05 01:20:51United StatesU.S. CellularMaineSAL005896MEAugusta, ME28457899http://find.uscellular.jobs/xml/28457899/jobUSABangorTitle: Retail Wireless Consultant (Bangor, ME - FT) Location: Maine-Bangor Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-05-01 01:16:10United StatesU.S. CellularMaineSAL005875MEBangor, ME28284333http://find.uscellular.jobs/xml/28284333/jobUSABangorTitle: Cashier Greeter (Bangor, ME - PT) Location: Maine-Bangor Position Profile First impressions go a long way. If you love to help people, you may want to consider a career at U.S. Cellularâ. That's why we strive to make every customer experience one that leaves a lasting impression. We consider this role the face of U.S. Cellular and the number one source of support for our Retail Wireless Consultants. Your passion for helping customers with their needs - whether it be directing them to a Retail Wireless Consultant to help them find the right phone plan, answering questions about accessories or simply helping them feel valued while they wait - makes you an important part of our U.S. Cellular team. Your ability to make our customers feel as if they are a guest in our home while truly listening to their needs will go a long way to driving business results for the company. This role is a great way to gain entry to a company that operates by a set of values making up our "Dynamic Organization," values based on a culture of respect, integrity and trust. You'll be working for leaders who are dedicated to providing you with the kind of satisfying experience that will help you enhance the customer experience. To begin, you'll need at least a high school diploma. Your outgoing personality, flexibility and willingness to learn and help others are also attributes that are needed in this role. As you grow in the role, you'll be given the opportunity to help your fellow team with other store duties as well, including answering customer questions and taking bill payments. As you progress within the company, there may be opportunities for your own career growth. Because you are passionate about being there for customers and your sales team when they need you the most, you'll have to work some evenings, weekends or holidays - but if you are looking for flexibility, we may be able to offer a part-time position or flexible hours that fit your needs too. If you have what it takes to set the stage for an experience that addresses the customer as a whole, we'll be able to offer many great resources and rewards for a career that will make you proud. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High school diploma or state equivalency required. * 6 months of customer service experience preferred, which may include retail sales, cashier, hostess, and general office. * Strong organizational skills required. * Cash handling experience required.2012-04-24 21:15:00United StatesU.S. CellularMaineSAL005849MEBangor, ME28153353http://find.uscellular.jobs/xml/28153353/jobUSASouth PortlandTitle: Sales Manager (South Portland, ME - FT) Location: Maine-South Portland As someone who is passionate about inspiring success, you'll want to take a look at U.S. Cellular for your next career move. At U.S. Cellular, we believe we can reach higher goals by focusing on the potential within our associates. In this role, you'll have the opportunity to demonstrate your passion for motivating associates to excel by providing the tools they need to get there - the guidance, training and inspirational leadership that will drive their need to succeed. You'll be adept at providing the development opportunities your associates need to be able to take their careers to the next level of leadership as well. We also believe in empowering our associates to do the right thing for our customers, a value of our "Dynamic Organization." Your ability to take initiative-identify needs and make it happen-will be valued in our efforts to provide exceptional service for our customers. As a company that truly "believes in something better," we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the exceptional products and services we offer. You'll also partner with our marketing team to bring new business to our company. While you'll need to have the basics such as a high school diploma, you'll have an edge if you've completed an associate's or bachelor's degree. We'll want to know that you've already excelled in previous roles in retail sales and customer service, and that you have demonstrated success in managing special projects. It's not required, but would be helpful if you have had at least a year experience in the wireless industry, as well as had previous experience in leading teams that consistently exceed their goals. With your dedication to providing leadership that goes above and beyond for our associates and customers, you'll have the values that make up our "Dynamic Organization," and be able to inspire your team of associates to help one another provide the best customer experience. * High School diploma or state equivalency required; Associates or Bachelors Degree preferred. * 1 year retail sales experience required. * 1 year customer service/customer-facing experience required. * Experience managing special projects or initiatives. * 1 year cellular industry experience preferred. * Prior supervisory/coaching experience preferred.2012-04-10 01:38:53United StatesU.S. CellularMaineSAL005777MESouth Portland, ME27769953http://find.uscellular.jobs/xml/27769953/jobUSABangorTitle: Retail Wireless Consultant (Bangor, ME - PT) Location: Maine-Bangor Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-03-30 04:47:05United StatesU.S. CellularMaineSAL005747MEBangor, ME27508015http://find.uscellular.jobs/xml/27508015/jobUSAManchesterTitle: System Performance Engineer - Manchester, ME Location: Maine-Manchester Maximizes system performance by proactively and reactively identifying and resolving system performance-affecting issues. Proactively improves/maintains system performance by coordinating or completing channel plans for their assigned systems and by suggesting hand-off/cell balancing parameters for new cell sites. Works with field personnel on existing system problems such as interference, poor cell site performance, antenna system redesign, traffic/VCH capacity, and hand-offs/cell balancing. Analyzes and/or collects data from drive test instruments and from OM's and logs collected from switch. • Capacity: Works with RF engineering to review future capacity requirements. Recommends traffic management strategies. Implements datafill for capacity changes and additions. Validates post implementation performance. • Inter-System Hand-off coordination: Reviews all coordination whether in-house or from neighboring markets and communicates pros and/or cons with appropriate RF Engineers and Network Operations. Works with neighboring markets to implement, test and maintain intersystem handoffs. • Modification Design: Using available tools, works with RF Engineering to suggest hardware and software changes to improve system performance. Works with vendors and other departments to create test plans, if required, for evaluation and implementation of new software releases as they pertain to system performance. • System Performance Assessment: Using RF engineering tools, works with RF Engineers on interference studies and for all proposed frequency/PN plans. Works with Network Operations and Customer Service in resolving customer complaints and service issues. Analyzes new and existing cell site performance with RF Engineers and Network Operations. Makes recommendations to improve dropped calls, dropped handoffs, access failures, blocking and reduce interference. • Communications: Maintains communications between all departments to promote open dialog to provide improvements to the customer's experience. • Projects: Leads and/or participates in departmental related projects defining or refining processes and procedures. • Training: Assists in the development of training and informational seminars on new technologies as well as review existing technologies/methods for a strong understanding of the tools and methods available. Works with field personnel to improve system quality including assistance and training with cell site optimization and path balancing procedures. • System Development: Assists Marketing, Sales, and RF Engineering with customer specific engineering applications such as building penetration needs, specialized cell site installations and designs, and answering customer's technical inquiries. Works with RF engineers on new technologies that will enhance the customer experience. • Drive Testing: Performs drive tests for PRL testing, Data throughput, frequency clearing, system optimization, cell site candidate selection, and cell site integration as well as market bench marking. Works with product evaluation group to test and evaluate mobile devices. Travel: Required as needed. The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed Bachelor Degree in Telecommunications related field or equivalent is required. • 3-5 years of relevant work experience • Strong written verbal, organizational, and interpersonal skills are required. • Experience with Agilent Drive Test Equipment, Actix Analyzer Post Processing Tool, Planet EV, MapInfo, BSM Scripts/familiarity with switch parameters that impact on performance on Lucent or Nortel platform required. • Familiarity with Nortel or Lucent Datafill and forms required. • Proficient with MS Office - Word, Excel, Access, PowerPoint, required2011-12-05 18:35:05United StatesU.S. CellularMaineENG000167MEManchester, ME25183321http://find.uscellular.jobs/xml/25183321/jobUSAPortlandTitle: Associate Relations Manager Location: Maine-Portland The Associate Relations Manager is responsible for Human Resources leadership as well as partnering with leadership throughout the organization to plan, create and execute company-wide initiatives, business strategies and programs. Responsible for working with leadership to ensure we have optimal resources available to meet changing business objectives. Advises and coaches leaders on associate relations activities. Provides policy and procedure implementation, compensation assistance, associate communication, and benefits assistance. Addresses associate acquisition and retention needs, ensures legal compliance and staff development for assigned occasions. Provides direction, interpretation and support to HR leadership in the implementation of company-wide initiatives, policies and procedures. Advises leaders on local and state laws as applicable to market. * Manages the implementation of organizational and HR strategies that support the company's goals and objectives within assigned geographic territory/locations. * Consults and advises leadership on establishing strategic direction for the business, including identification of organizational development needs and overall alignment of human resources systems to achieve business results. * Serves as role model, ambassador, and teacher of company values, vision, and standards of conduct. Advises, counsels and support leaders and associates. Evaluates teams and recommends effective actions that will lead to the desired culture. * Assesses existing talent and proactively identifies talent needs, issues and solutions. * Conducts complex and or escalated misconduct and policy infraction investigations. Manages investigations pertaining to misconduct and policy infractions. Reviews dispute recommendations and provides guidance toward resolution. Manages legal and government agency complaints. * Develops and facilitates Human Resources related training to leaders and front line associates. * Identifies and utilizes key HR metrics to analyze causes, needs and act upon findings. * Analyzes and monitors performance management process to ensure the development of associates to meet client and organizational goals. Monitors and assists leaders with associate development to facilitate organization development. Consults in the selection, development, and evaluation of leaders. * Analyzes and executes affirmative action program and efforts to create a diverse, quality workforce. * Researches best practices; develops and manages ongoing projects to address associate relations and retention issues. Recommends and implements policies and programs necessary to retain key associates and minimize turnover. * Oversees the administration of Human Resource polices and procedures and provides interpretation. Addresses associate questions related to Human Resources policies and procedures, benefit and compensation programs and other concerns related to the workplace. * Provides expertise and assistance with company acquisition and divestiture activities as needed. * Reviews and oversees the administration of compensation and incentive bonus programs and initiatives. Provides input regarding strategic decisions to organization-wide impacting compensation and benefits changes. * Manages outside vendors supporting local and company-wide initiatives as needed. * Ensures Talent Acquisition and leadership select the best candidates for open positions. * Completes special projects as assigned by immediate manager and the HR Leadership. * Leads, coaches and develops staff of Associate Relations Representative and or HR Coordinator. * Bachelor's Degree required; Masters preferred. * 6-8 years of broad, progressively more complex HR knowledge and experience, such as generalist and recruitment, is required. * 2-3 years of leadership experience in Human Resources positions preferred. * Experience managing highly confidential information and complex situations with discretion and sensitivity. * Strong facilitation and training skills in presenting to small and large groups. * HR project leadership required. * Demonstrated leadership competencies (i.e. coaching, people development, executing strategy) * Excellent interpersonal skills with strengths in relationship building and influencing without authority. * Excellent oral and written communication skills. * Proficient to advanced working knowledge of employment law required. * PC literacy required knowledge of Microsoft applications: Word, Excel and PowerPoint. * Experience working with SAP or equivalent Human Resources Information System preferred. * Positions requires occasional to moderate travel, dependent upon assigned function/geography.2011-10-14 21:52:58United StatesU.S. CellularMaineHUM000128MEPortland, ME24235975http://find.uscellular.jobs/xml/24235975/job