[{"country_short": "USA", "city": "Schaumburg", "description": "Title: Sr Network Deployment Engineer - Schaumburg, IL or Knoxville, TN\nLocation: Illinois-Schaumburg\nLeads large technical project teams and may occasionally act as a program lead for national network programs or as a sub-team lead for enterprise programs when needed. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leaderships' expectations. Leads project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time. Technical projects/programs include but are not limited to complex, multi-site network growth or conversions to integrate new technologies, national systems integration, services transition, voice and data network installations, migrations, decommissions, acquisitions, divestitures and release and deployment of hardware/software upgrades to the national production networks. Manages the relationship between technology and the business to ensure successful transition from Engineering to the business and network support operations prior to implementation for production. \n* Leads technical cross functional and consultant team members assigned through transition of a project to network support operations to ensure timely completion of project deliverables. \n* Works with cross-functional Engineering and Network Operations teams to design deployment strategies that will minimize risks to the business and its customers.\n* Provides technical leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and issues management. \n* Plans and facilitates cross-functional knowledge transfers between Engineering and Operations, provides phased project reviews to apply lessons learned and the implementation of best practices and repeatable processes to ensure quality integration and minimize customer impact.\n* Monitors workload of team members and provides feedback on individual and team performance.\n* Leads creation of risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.\n* Identifies and escalates to the appropriate levels any issues that will prohibit the project from being completed within scope or are not in alignment with company strategies, policies and procedures. \n* Coordinate and communicate all network change activities related to the project in accordance with change management procedures within NNO and IS. \n* Execute project change control to obtain approvals for changes to the project scope, timelines, resource requirements and/or budget. \n* Conduct reviews, ensure revisions are tracked and obtain approvals for internal and vendor provided technical Method of Procedures, testing, acceptance criteria and service level agreements for changes to the production network. Ensure all success criteria are met in accordance with company standards, policies and procedures.\n* Leads activities to ensure successful implementation of new or changes to existing support ownership and standard operating procedures required to manage the life cycle of new and/or acquired systems.\n* Leads activities required to complete project documents: project plan, project charter, scope, project schedules and required status reports.\n* Obtains technical requirements and appropriate levels of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders.\n* Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met.\n* Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project.\n* Leads efforts associated with procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project.\n* This associate will generally be responsible for managing projects with the following criteria:\n* Revenue or cost impact over $1M per project;\n* Typically 12 months or more;\n* Involves approximately 5 or more departments across multiple or all functional areas;\n* Project teams are 20 or more associates;\n* Concurrently lead 1-2 large projects.\n\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed\n\n*      Undergraduate degree in Telecommunications related field or comparable experience required.\n*     5-7 years of project management experience required.\n*     5-7 years of functional experience in wireless/data networking required.\n*     Project Management Professional (PMP) or equivalent training required.\n*     Highly skilled in technical writing and ability to define, design and implement deployment strategies and technical operational support processes are required.\n*     Strong analytical, problem solving and negotiation skills are required.\n*     Intermediate experience with MS Office, Visio, MS Project Server, Documentum and Remedy applications is required.\n*     Demonstrates a high level of interpersonal and communication skills.\n*     Creates an environment that motivates, inspires and respects others.\n*     Ability to build team cohesiveness to achieve results.\n*     Highly skilled in organization and planning.\n*     Ability to self-start and be versatile in a dynamic environment.\n*     Ability to promote a shared vision and customer focus.\n*     Demonstrates a high level of cost management skills.\n*     Knowledge of procurement management.\n*     Highly skilled in project risk management.", "title": "Sr Network Deployment Engineer - Schaumburg, IL or Knoxville, TN", "url": "http://find.uscellular.jobs/xml/24887866/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-15 23:36:24", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 24887866}, {"country_short": "USA", "city": "Springfield", "description": "Title: Retail Wireless Consultant - Part Time Springfield, IL\nLocation: Illinois-Springfield\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Springfield, IL", "url": "http://find.uscellular.jobs/xml/24922924/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-17 18:49:11", "state": "Illinois", "state_short": "IL", "location": "Springfield, IL", "uid": 24922924}, {"country_short": "USA", "city": "Bolingbrook", "description": "Title: Customer Service Rep Bi-lingual Spanish\nLocation: Illinois-Bolingbrook\n\n\nThis position is responsible for delivering superior customer service while handling a large volume of inbound phone calls regarding cellular products and services. While actively listening and connecting with the customer, the Customer Service Representative conducts a thorough needs analysis with the customer to ensure that they are providing solutions to meet the customer's true needs. Strives to provide one-call resolution for problems and irregularities identified by customers. Must be skilled at performing multiple tasks simultaneously. Provides feedback to the company on ways to improve efficiency and customer service.\n* Understand, practice and exemplify the values and behaviors of the Dynamic Organization.\n* Responds to inbound customer calls with the highest standard of professionalism and courtesy, addressing customer issues and assuring that quality standards are met on every call.\n* Researches and resolves a wide variety of customer questions/issues.\n* Troubleshoots first level wireless technical issues\n* Conducts thorough customer needs analysis and provides value driven recommendations of products and services.\n* Maintain strong knowledge of all Company products and services, including handsets, accessories, pricing plans, promotions and service features.\n* Supports a growing number of wireless/data products, and continuously demonstrates proficiency in product knowledge and call handling skills.\n* Demonstrates openness and flexibility in adapting to the needs of individual callers (i.e. dissatisfied, first-time users, etc).\n* Offers alternatives and options to satisfy customer concerns.\n* Recognizes and acts upon opportunities to offer enhanced services (i.e. accessories or calling features).\n* Provides customers timely and accurate information.\n* Processes customer requests and where applicable, processes credits/adjustments to customer accounts.\n* Completes appropriate documentation on customer accounts and follows-up where required.\n* Works with other U.S. Cellular associates, departments and functions in a professional, courteous and collaborative fashion. \n* Assists in other tasks as needed or assigned.\n* High school diploma or state equivalency certification required; college degree preferred.\n* Minimum of two years customer service experience in a high volume telephone contact environment with resolution of complaints or inquiries preferred.\n* Wireless or other technology product experience preferred.\n* Experience with Windows-based PCs, including general office software knowledge required.\n* Ability to remain flexible and adaptable in a fast-paced environment required.\n* Effective organizational and interpersonal skills required.\n* Excellent verbal and written communication skills required.\n* Must be fluent in Spanish and English\n* Must be able to work varying shifts.", "title": "Customer Service Rep Bi-lingual Spanish", "url": "http://find.uscellular.jobs/xml/26031174/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-22 18:31:03", "state": "Illinois", "state_short": "IL", "location": "Bolingbrook, IL", "uid": 26031174}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Manager Mobile Services Engineering - Schaumburg, IL\nLocation: Illinois-Schaumburg\nThe Manager of Mobile Services Engineer will be responsible for the following: Manage, Plan, design, engineer, develop, implement, and troubleshoot infrastructure technologies on the customer-servicing network. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for business network operations.\n\nRole Specific Responsibilities\n\nSupport\n     Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals\n     Leads the customer-servicing infrastructure strategy reviews and development by performing applicable analysis. \n     Analyzes network & system response and determines tuning recommendations to improve performance. \n     Interfaces with the vendors' senior technical staff/management on critical/escalated network and system related outages.\n     Manage effective issue identification and resolution process; serve as a focal point for customer-servicing infrastructure-related issue / crisis resolution. \n     Coordinate and drive 24x7x365 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, and on-call for all customer facing services.\nEngineering\n     Leads project management for customer-servicing infrastructure implementation projects.\n     Implements technology and customer-servicing infrastructure changes. \n     Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure\nTools\n     Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to network and system infrastructure.\n     Develops network and system performance tools and integrate them into the existing infrastructure. \n     Ensure communication of process and procedure changes to key stakeholders.\n     Coordinate and review the creation of an effective test plan for any new / changed customer-servicing infrastructure.\n     Ensure the development of a full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.)\n     Support identification and collection of metrics and performance reporting processes\n     Identify process improvement areas and develop the improvement initiatives.\n     Determines Key Performance Indicators and infrastructure standards\n     Create and manage capital expenditures within the agreed upon annual budget.\n\nSkills\n     Research current industry technology to better facilitate vendor and partner communications\n     Lead team of Subject Matter Experts (SME) for relevant technologies\n     Evaluates new product/solutions for inclusion in our customer-servicing network\n     Develop and deliver cross-training activities\n     Participates in, and encourages a knowledge-sharing environment both within, and outside the department\n     Develop and Maintain knowledge of internal network infrastructure, operations, and devices\n\nBusiness Partnership\n     Maintain relationships with the customers, associates, and vendors to proactively identify needed changes.\n     Establish working relationships with technical, business and sourcing counterparts.\n     Lead and participate in process improvement initiatives.\n     Assembles cross-functional workgroups of key stakeholders to provide the direction of the various platforms\n      Actively participates in industry/vendor forums to guide product development activities. \n\nPeople Management\n     Manage team workload and deliver to agreed-upon milestones.\n     Proactively promote consistent project-based performance measurement and skill development of staff.\n     Lead HR performance measurement processes for all team members. \n     Demonstrate ability to work in team environment and help resolve issues.\n     Manage staffing requirements at the project-level to identify key / required skills.\nManage the interview process for all candidates\n     Masters degree in related technical area is preferred\n     Mastery of the relevant technologies\n     Strong understanding of the business and industry\n     Highly experienced in re-engineering / process improvement\n     Strong change management skills; change agent.\n     Strong project management experience running cross-functional teams.\n     Excellent problem solving / analytical skills and knowledge of analytical tools\n     Excellent written and verbal communication skills.\n     Excellent presentation skills demonstrated in front of large audiences.\n     Ability to create / define metrics that accurately reflect the current state of a given process or operation\n     Certification(s) in relevant field of expertise is preferred.\n     Experience supporting mission-critical infrastructure in a fast-paced environment\n     Travel required\n\nWork Experience Required\n     Minimum 8 years relevant work experience\n\nThe Manager of Mobile Services Engineering is expected to demonstrate advanced knowledge of all of the skills listed below:\nPeople Management : Lead Team of SME (Subject Matter Experts) to drive network evolution, stability, and issue resolution. Act as a leadership escalation point for customer affecting issues, vendor management, and executive liaison for all customer facing systems and services. \nServices : 1xRTT, MIP, SIP, Ev-Do, Wireless Data, Data Roaming, SMS, OTA, FOTA, BREW, MMS\nService Infrastructure : SMSC, MMSC, UIOne, PDSN, HA, AAA, Load Balancers, x86, SPARC\nHardware : UNIX Servers (HP, IBM, Sun), Tandem, x86, Cisco\nO/S & Network : HP/UX, Windows 2000/XP, TCP/IP, Routers, Switches, Firewalls, Linux, BSD, Solaris, IOS\nNetwork Protocols: TCP/IP, SNMP, SMTP, UDP, Radius, PPP, Diameter\nBusiness Applications: Remedy Trouble Ticketing, \nOffice Automation: Word, Excel, Outlook, PowerPoint\nPlanning & Design: Microsoft Project, Visio", "title": "Manager Mobile Services Engineering - Schaumburg, IL", "url": "http://find.uscellular.jobs/xml/26031177/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-22 18:31:09", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26031177}, {"country_short": "USA", "city": "Chicago", "description": "Title: Intern - HR Human Capital Planning\nLocation: Illinois-Chicago\nThe Human Resource Intern will focus on Human Capital / Talent Planning projects. Primary focus is to understand the impact of business initiatives on future talent needs. The positions analyzes internal and external talent trends related to ensuring U.S. Cellular has the appropriate quality, quantity and diversity of talent in place and on time. Works on cross-functional projects to support the business.\n\n\n* Researches external labor market, demographic information, and industry trends to gain understanding.\n* Collects, cleans, analyzes, interprets and presents data to support business decisions. Ensures data integrity. Pulls together data from all sources in support of making recommendations.\n* Presents information to Human Resources and Business leaders in a logical, concise and practical manner.\n* Submits and analyzes benchmark data.\n* Provides project updates.\n* Facilitates work deadlines for projects and project plans.\n* Participates in special projects as they arise.\n* Acts as an ambassador of Talent Acquisition (TA) at inside and outside events\n* Works independently and as part of a team, Comfortable in a fast pace environment\n* Completed minimum 3 years of college, currently pursuing an undergrad degree in Human Resources, General Business degree, or Course work toward Masters concentration in Human Resources\n* Proficiency in Microsoft office suite including Excel, PowerPoint and Word\n* Flexibility to participate in and complete assigned projects, some of which may be longer term, others immediate.\n* Excellent team and communication skills", "title": "Intern - HR Human Capital Planning", "url": "http://find.uscellular.jobs/xml/25935159/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-17 19:37:08", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25935159}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Financial Analyst (IS Management Specialist I)\nLocation: Illinois-Bensenville\n* Responsible for the financial tracking, reporting, and analysis of all Information Services expenditures.\n* Collect, prepare, and analyze financial information for IS leadership and business partners, identifying risks and opportunities to assist in meeting objectives.\n* Provide variance analysis to gain insight into business results and improve future forecasting and budgets.\n* Manage the IS purchase process by tracking and reporting all expenditures and ensuring requests are properly authorized.\n* Manage the IS invoice payment process, ensuring invoices contain the appropriate financial information, are properly authorized and processed on time.\n* Manage the IS consulting process by reviewing all engagements and tracking assignments to determine the financial impacts.\n* Support the monthly accounting processes by providing appropriate information for any necessary accruals and ensuring the appropriate recognition of monthly expenses.\n* Maintain and enhance the tools necessary to provide financial analysis and performance reporting.\n* Build and maintain strong relationships with members of the IS organization and the business partners we support.\n* Four year degree required\n* 2 - 4 years relevant work experience required\n* Ability to create, analyze and deliver financial information for budgeting, forecasting and reporting\n* Ability to identify potential issues and discrepancies, and offer recommended resolutions\n* Proficient in MS Excel and SAP Accounting software to create reports and query data preferred\n* Experience in Information Systems and/or Telecommunications preferred\n* Strong organization and time management skills required", "title": "Financial Analyst (IS Management Specialist I)", "url": "http://find.uscellular.jobs/xml/25995036/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-19 21:47:05", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25995036}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Contract Negotiations Manager\nLocation: Illinois-Bensenville\nMust possess strong negotiation, facilitation and communications skills (written and verbal), technical acumen in one or more Information Technology disciplines. Exceptional interpersonal skills and ability to interact with all levels of the organization and external constituencies, including (but not limited to) Executive Vice Presidents, Vice Presidents, senior leaders, contract owners, program managers, external legal counsel, and vendor partners. Ability to communicate a deep understanding of the business and a broad knowledge of existing contract negotiation practices. Must possess proficiency in creating legally binding agreements, demonstrating comprehension of contractual risks, with an adept ability to quickly mitigate issues and risks on behalf of the Enterprise. Will lead project teams through the contracting process, including negotiation, contract development and approval. Must be able to work independent of functional management, while expeditiously managing the successful completion of contractual program requirements. \n\n* Guides project teams through vendor solicitation/selection process, including: Request for Information/Quote/Proposal (RFI/RFQ/RFP) and scoring/evaluation for complex, multimillion dollar initiatives/partnerships.\n* Demonstrates experience with legal agreements including, but not limited to the following: Nondisclosure Agreements (NDA), Master Services Agreements (MSA), End-Use License Agreements (EULA) and Statement of Work (SOW) for complex, multimillion dollar initiatives/partnerships.\n* Determines contract strategy/planning for each unique solution, prescribing the appropriate approach and ensuring requisite agreements are in place.\n* Leads contract negotiations on behalf of U.S. Cellular for terms, pricing, & fee optimal contracts.\n* Advises project teams and stakeholders of industry trends for technical solutions and best practice.\n* Ensures Agreements have requisite IT services and components that will deliver a complete solution for the Enterprise.\n* Performs analysis and assessment of vendor/contract risk and advises Stakeholders of appropriate risk mitigation strategy to protect the Enterprise.\n* Collaborates with project team, vendor, executives and legal to drive contract and agreement to completion, calling out issues and mitigating risks to the organization.\n* Maintains constant communication with vendor and project team to ensure timely contract progress, completion and execution.\n* Adeptly communicates technical/non-technical information to key stakeholders and executives, facilitating an understanding of contract scope, key terms and acceptance of contract.\n* Expeditiously responds to and/or resolves key stakeholder contract issues/concerns working through project team, vendor and legal.\n* Formulates executive summary for agreement, calling out nuances of agreements, including deviations from standard terms and highlighting contract complexities. \n* Ensures final contract documents are consistent with agreements reached at negotiations.\n* Adheres to USCC internal contract review and approval process.\n* Partners with senior leaders within IS and across the Enterprise to identify systemic contracting issues and assists in determining tenable long-term solutions.\n* Evaluates existing contracts to determine necessity for amendment and/or extension of the contract.\n* Integrates Strategic Sourcing best practices which promote continuous improvement in quality, delivery and service.\n* Collaborates with the IS Leadership Team and Extended Leadership Team to develop and implement forward-thinking improvements that advance IS' ability to deliver more, faster and with a high degree of quality.\n* Bachelor degree in technical discipline required; Masters or MBA degree a plus.\n* Technical acumen in one or more Information Technology disciplines.\n* Seven to ten years experience with complex pricing structures, deliverable based agreements involving third parties, technology and services is required.\n* Proficiency negotiating favorable terms for confidential information, indemnification, liability, privacy, personally identifiable information, proprietary rights and security.\n* Familiarity with SLA's, SLC's, and CTQ's commonly associated with technical and service based contracts.\n* Excellent problem-solving capability and out of the box thinking to ensure forward movement in contracting process is required.\n* Requires understanding of project management methodologies and tools with prior exposure to project management practices with an ability to break down complex problems into manageable goals is required.\n* Ability to excel in a cross-functional, matrix team environment is required.\n* Excellent oral and written communication skills are required.\n* Prior experience managing diverse interdependent cross-functional, cross-departmental projects, vendors and technologies highly preferred.\n* Experience developing and implementing contract processes is preferred\n* Proven track record in rolling out technical projects is preferred.\n* Experience with Ariba software is a plus.\n* Business knowledge of the wireless industry is a plus.", "title": "Contract Negotiations Manager", "url": "http://find.uscellular.jobs/xml/25962014/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-18 19:54:56", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25962014}, {"country_short": "USA", "city": "Olympia Fields", "description": "Title: Retail Wireless Consultant - Part Time - Olympia Fields, IL\nLocation: Illinois-Olympia Fields\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Olympia Fields, IL", "url": "http://find.uscellular.jobs/xml/26031189/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-22 18:31:31", "state": "Illinois", "state_short": "IL", "location": "Olympia Fields, IL", "uid": 26031189}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Clark & Monroe\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Clark & Monroe", "url": "http://find.uscellular.jobs/xml/26031188/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-22 18:31:30", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26031188}, {"country_short": "USA", "city": "Broadview", "description": "Title: Retail Wireless Consultant - Part Time Broadview, IL\nLocation: Illinois-Broadview\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Broadview, IL", "url": "http://find.uscellular.jobs/xml/25909237/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-16 18:14:45", "state": "Illinois", "state_short": "IL", "location": "Broadview, IL", "uid": 25909237}, {"country_short": "USA", "city": "Bolingbrook", "description": "Title: Quality Advocate\nLocation: Illinois-Bolingbrook\n\nThe Quality Advocate plays a critical role in supporting center efforts that build and promote understanding of the customer experience in U.S. Cellular customer care centers. Acting as a consultant to front-line leaders the QA advocate provides support through analysis, reporting and education to identify trends in customer and team behavioral movement. Ensuring that customer service leaders are clear on the objectives of the Quality Program at U.S. Cellular and how the program links to the Dynamic Organization and the Human Coverage Strategy.\n\nHuman Coverage is U.S. Cellular's brand promise that focus' on the emotional connections between the customer and their wireless service. Customer Service, especially associates, play a significant role in upholding that promise through every conversation. The Quality Program is built on that promise, providing tools and resources that teach and inspire associates and leaders to consistently deliver the experiences that matter most to each customer in every conversation.\n\n* Act as a strategic consultant to an assigned group of front-line leaders, analyzing, reporting and educating Quality through the lens of the customer and the human coverage promise. \n* The advocate will be responsible for supporting approximately 10-12 front-line leaders and analyzing over 100 associates at any given time\n* Listen to a statistically valid number of calls for the assigned team to capture the essence of the experience the customer receives. Then translating those observations into data points which are used to analyze measure and identify opportunities to enhance the customer experience.\n* Ability to take many sources of customer service data, metrics, and analyze calling behavior to develop analytical and behavioral team trends that are delivered in an executive presentation\n* Develop detailed reports for leaders that aid in understanding team trends, progress and opportunities in delivering the ideal customer experience.\n* Develop tools and resources that support the efforts of leaders in improving the quality of the interactions between associates and customers\n* Measure the success of programs and recommend adjustments to continually increase the capabilities of the leader and the customer service organization to deliver a consistently customer focused conversation\n* Develops and presents recommendation for process, system and product enhancements that improve the overall customer experience.\n* Actively participates as a member of the customer service operations team building and supporting a holistic support model for all customer service centers.\n* Be a willing learner to fully understand U.S. Cellular policies, procedures, products, and services and become an expert in U.S. Cellular's Quality Program\n* Is an active participant in and promoter of the Dynamic Organization at U.S. Cellular.\n* College Degree preferred, High school diploma or state equivalency certification required\n* 3 to 5 years call center or sales experience with highly customer focused organization in a coaching or quality role\n* 3 to 5 years experience with behavioral performance analysis\n* Proven ability to track and trend behaviors and translate findings into meaningful analysis\n* Exceptional oral and written communication skills\n* Demonstrated proficiency developing and delivering training materials\n* Experience with Windows Based PC's including proficiency with the Microsoft Office suite (Outlook, Excel, PowerPoint and Word)\n* Experience with NICE, Nexida and/or other call analytics and recording tools preferred\n* Occasional travel required", "title": "Quality Advocate", "url": "http://find.uscellular.jobs/xml/22822751/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-08-04 18:33:44", "state": "Illinois", "state_short": "IL", "location": "Bolingbrook, IL", "uid": 22822751}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Sr Performance Test Engineer\nLocation: Illinois-Bensenville\nThe Senior Performance Test Engineer is involved at some level throughout the entire software development life cycle which includes estimating the performance test effort, reviewing non-functional requirements and compiling performance test results. At the start of a program, the Senior Performance Test Engineer works with Business Analysts, Application Architects and various Business Partners to ascertain performance requirements. This is followed by close collaboration with application Development Leads, Infrastructure Leads and Testers to develop, review and execute performance test cases. The Senior Performance Test Engineer has the primary responsibility to determine the scope and plan the performance test approach, develop and execute performance test scripts, record and manage performance defects, and communicate issues, risks and status on a timely basis. The Senior Performance Test Engineer will utilize industry leading performance test tools and follow established U.S. Cellular SDLC and testing processes to plan and execute performance tests.\n\nTest Work\n Broad knowledge of web technology, including SOA and MVC architecture, plus the ability to quickly ascertain performance risks and propose a performance testing approach.\n Using a standard test strategy and plan templates, able to clearly articulate the performance test strategy, identify performance related risks and mitigation plans. Escalate issues on timely manner to management.\n Develops and executes performance scripts, test scenarios based on performance requirements using HP LoadRunner tool set.\n Do mathematical / statistical and analytical calculations on work load models, volume calculations and performance test\n Utilizes automated testing tools to execute tests when necessary to validate performance.\n Using technical knowledge performs basic root cause analysis on code issues/bugs and consults with the development team or infrastructure team on possible resolution.\n Co-ordinates and execute multiple phases of testing.\n Identifies documents and facilitates resolution and communication of defects, issues and decisions.\n Facilitates meetings with testing team(s), development team, and business owners.\n Responsible for providing estimates to managers and project managers for testing deliverables.\n Document and share new performance test procedures and techniques.\n Reconcile test results from different releases and different test environments.\n Ensure PCI and Sarbanes-Oxley (SOX) compliance, as well as compliance to company and team processes.\n\nCommunications and Reporting\n Provides metrics reporting on performance test progress, execution and defects.\n Identifies and reports performance testing issues and risks to test lead and/or program manager on a timely basis at the appropriate level of detail.\n Communicate status / risks to manager regarding delivering solution on time.\n Engages others to promote, teach, and refine team processes within and outside of the testing group.\n Persuasive communication within the project team.\n Presents final results and makes recommendations to Business Owners and Management.\n\nPeople and Project Management\n Serves as a performance test lead for assigned projects, and assignments.\n Manage individual workload and deliver to agreed upon project milestones and quality standards\n Demonstrate ability to work in team environment and help resolve team issues.\n Provides performance feedback\n On-board new associates and/or consultants.\n Stays abreast of industry best practices and wireless trends and shares this information with teammates.\n\n* Preferred Bachelor's degree in Computer Science or a related field\n* 10 years experience Testing experience\n* 7 years experience Performance Testing experience\n* Lead experience preferred\n* Experience in a programming language, such VB, Vbscript, Java, Ruby, Python\n\nExpert Skill/Knowledge in the following:\n. Performance Testing Tools (LoadRunner)\n Programming/Scripting language (Ability to read code and write VB Script)\n Critical Thinking Skills (inductive, deductive and quantitative reasoning)\n Effective writing and communication skills\n\n\nProficient Skill/Knowledge in the following:\n Ability to apply software testing methods and techniques\n Software Testing Process, Methodologies, Types, Techniques and Tools\n Software Development Process/Lifecycle\n Negotiation Skills\n Business Domain\n Application Domain\n Automated Testing Tools - Desirable\n\n\nCOMPETENCIES\n Industry related Performance Testing standards\n Quality improvement methodologies (Six Sigma, TQM, etc) - Aware\n Broad Range of Technology Knowledge\n SQL\n Microsoft Project", "title": "Sr Performance Test Engineer", "url": "http://find.uscellular.jobs/xml/25543114/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-23 22:20:48", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25543114}, {"country_short": "USA", "city": "Lincolnwood", "description": "Title: Retail Wireless Consultant - Bilingual Arabic, Urdu or Hindi Preferred - Part Time - Lincolnwood, IL\nLocation: Illinois-Lincolnwood\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Bilingual Arabic, Urdu or Hindi Preferred - Part Time - Lincolnwood, IL", "url": "http://find.uscellular.jobs/xml/25894679/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-13 21:53:07", "state": "Illinois", "state_short": "IL", "location": "Lincolnwood, IL", "uid": 25894679}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Evergreen (99th & Western)\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Evergreen (99th & Western)", "url": "http://find.uscellular.jobs/xml/25583104/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-28 19:01:28", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25583104}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr Data Planning Engineer - Chicago, IL\nLocation: Illinois-Chicago\n\nArchitect and plan technologies related to providing wireless customers data services. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Perform vendor management function, including, but not limited to evaluating roadmaps, price negotiation, and issue escalation. Evaluate and implement new technologies, policies, and procedures for business network operations. Review and finalize business cases and options for evolving current technologies into next generation architectures. Deliver presentations to senior management regarding vendor roadmaps and options for new architectures.\n\n\n    Planning\no    Form cross-functional teams to drive architectural changes within the 1X and data environments\no    Oversee data growth patterns and recommend solutions to how to accommodate existing and future growth\no    Work with Marketing and Financial entities to develop growth models and translate those models into infrastructure impact\no    Review business cases of future technologies, and their cost benefits to USCC\no    Approve engineering guidelines, network architecture design and standard operating environment (SOE) for all wireless data products, including PDSN, AAA, HA, MMS, SMS, and BREW\no    Develop standard performance guidelines for monitoring utilization and growth of network elements for wireless data products and develop capacity relief, sizing, and timing criteria for each element\no    Lead new technology trials and First office implementations. Develop engineering guidelines, network design, and SOE for future technologies or products\no    Provide subject matter expertise to technology performance trials (e.g. BREW, LTE, Femto) and other wireless data and internet access technologies\no    Review technology white papers and fundamental plans, and provide recommendation and direction for implementing of new wireless data technology to the next generation technologies or the  integration of existing technologies with new.\no    Participate in the negotiation of vendor contract, service level agreements, delivery intervals, and quality of service criteria\no    Work with leadership on developing department budgets, overall team goals and objectives and assist the team to accomplish these goals and objectives.\no    Monitor technical developments and trends within the cellular industry\n\n    Skills\no    Actively maintains knowledge of current technology\no    Develop and deliver cross-training activities\n\n    Business Partnership\no    Improve existing relationships with the customers, associates, and vendors to proactively identify needed changes\no    Establish working relationships with technical, business and sourcing counterparts\no    Lead process improvement initiatives\no    Participate in industry/vendor forums to guide product development activities\n\n    People Management\no    Manage individual workload and deliver to agreed upon milestones\no    Demonstrate ability to work in team environment and help resolve issues\no    Provide input to staffing plans at the project-level to identify key / required skills\n\n    Technical Skills:\no    1X infrastructure: PDSN, AAA, HA infrastructure, including ATCA\no    Other Network Hardware: Layer 2 and Layer 3 switching\no    Overall knowledge of CDMA environment, EVDO and 1X\no    Familiarity with LTE, IMS, and Femto technologies\no    Proficient in network architectures\no    Office Automation: Word, Excel, Outlook, Powerpoint\no    Planning & Design: Microsoft Project, DotProject, Visio\no    O/S and Software: Windows XP, Solaris, BSD, SSH, VPN Client\no    Effective analysis and decision making skills\no    Presentation skills\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.\n     Bachelor's degree in related technical / business areas is required; Masters of MBA a plus\n     Minimum 7 to 10 years experience in provisioning of wireless data technologies, including CDMA 2000, PDSN, AAA, HA, MMS, SMS, and their backhaul requirements.\n     5-7 year in technical project management with demonstrated ability to break down complex problems into manageable goals\n     Ability to work in a competitive, fast-pace environment with competing priorities\n     Experience with budgeting and cost analysis preferred\n     Excellent oral and written communication skills\n     5-7 years experience in the wireless industry\n     Demonstrated problem solving / analytical skills and knowledge of analytical tools\n     Experience supporting mission-critical infrastructure in a fast-paced environment is preferred.", "title": "Sr Data Planning Engineer - Chicago, IL", "url": "http://find.uscellular.jobs/xml/25138832/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-01 20:31:05", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25138832}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr. Reporting Development Analyst\nLocation: Illinois-Chicago\nProvide leadership in developing and delivering technology solutions that produce valuable metrics and reporting tools FARES (Finance and Real Estate Services) and all of Finance. Understand client requirements and develop solutions to meet client needs and to highlight and quantify process improvement opportunities. Provide application and ad hoc query / reporting support and enhancements based on client need.\n\n* Systems Analysis, Design & Documentation: Perform necessary analysis steps in application development lifecycle including: defining system scope and objectives through research, fact-finding, and consultation with clients and other team members to develop or modify moderately complex information systems. Create high-level designs and detailed program specifications that meet the defined set of requirements for a given project. \n* Development: Develop and test new applications and tools as well as prepare technical documentation with minimal supervision; provide assistance in training users on applications; and provide on-going application support; also demonstrate competency in all programming, analysis, development, testing and implementation software development lifecycle phases.\n* Project Management: Manage projects through the project life cycle phases with minimal supervision. Monitor project progress against planned objectives, resolve project issues, divide projects into manageable components of work, and provide on-going project status reporting. Able to complete system analysis and design. Able to plan and organize multiple tasks and allocate time to accomplish project goals.\n* Problem Analysis and Resolution: Perform the research and analysis necessary to troubleshoot and resolve issues and client requests.\n* Leadership: Serve as a mentor and a technical team leader for staff level positions and client consultation. Expert in all phases of systems applications development lifecycle. Shares knowledge and leads team in construction of application development and project management best practices.\n    Bachelor's degree or equivalent in Information Services or a related field.\n    Minimum 5 years experience in Information Systems and/or Finance.\n    Minimum 5 years systems applications development experience.\n    Knowledge and experience with tools of preferred system, including: Visual Studio.Net, Visual Basic, SQL, and Databases (including Microsoft Access and/or Oracle or equivalent).\n    Knowledge and experience in Client/Server architecture is preferred.\n    Project Management Skills preferred.\n    Experience in Quality and Process Improvement, Six Sigma, or leading an organization to the next level is preferred. Expert in process automation.\n    Ability to plan and organize multiple tasks and projects.\n    Demonstrated interpersonal skills; strong written and oral communication skills, ability to work in team environment.\n    Prior experience or knowledge of the wireless industry is preferred.\n\nRelevant Technical Skills\n\nThe Sr. Financial Systems Analyst is NOT expected to know all of the skills at any given point in their career. The critical skills will depend on his/her current level and specific responsibilities within the Finance organization. Instead, this list includes typical skills that a Sr. Financial Systems Analyst may be required to demonstrate over the course of this role.\n\n* Application Development Languages : Visual Basic 6.0, VBA, SQL, Visual Studio.net, FrontPage 2003, ASP, VB Script, JScript, HTML\n* Databases: Microsoft Access, Oracle\n* Database Development and Management Tools: SQL*Plus, Toad\n* Office Automation: Excel, Access, Outlook, Word\n* Planning and Design: Visio\n* O/S and Network: Windows 2000/XP, Citrix\n* Project Management: Microsoft Project, PowerPoint\n* Business Applications: Financial Applications including but not limited to Commissions and Agent Services, Billing and Payment Control Services, Logistics, Accounts Payable, Purchasing and Procurement, Real Estate and Travel Services.", "title": "Sr. Reporting Development Analyst", "url": "http://find.uscellular.jobs/xml/25138883/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-01 20:33:54", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25138883}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Sr Data & Performance Capacity Engineer - Schaumburg, IL or Knoxville, TN\nLocation: Illinois-Schaumburg\nPlan, design, engineer, develop, implement, monitor, and analyze performance and capacity processes and methodologies of customer-facing systems and services. Provide subject matter expertise around performance and capacity engineering. Provide project management for  capacity related project initiatives. Act as liaison with applications development and tools teams for performance engineers. Evaluate and implement new technologies, policies, and procedures for business network operations. Present performance and capacity engineering analysis, reports, and recommendations to performance engineers, performance managers, engineering managers, and executive management.\n\n*    Support\n*     Analyze and recommend performance and capacity upgrades needed for customer-facing data systems and services.\n*     Leads customer-facing performance and capacity strategy review meetings, presentations, and training sessions. \n*     Analyzes network & system response and determines tuning recommendations to improve performance. \n*     Interfaces with the vendors' senior technical staff/management on critical/escalated capacity issues.\n*     Manages issue identification and resolution process, including escalations to senior management; serves as the Senior focal point for performance and capacity-related issues. \n*     Aligns current performance and capacity engineering and processes with industry best practices, monitors variances\n*    Engineering\n*     Leads project management for customer-facing performance and capacity related projects.\n*     Implements performance and capacity reporting and methodology changes related to new systems and services\n*     Lead interaction with partner organizations/departments\n*    Tools\n*     Work with performance engineers to define requirements and make recommendations for ways to improve performance. Develop business cases that support changes to network and system infrastructure.\n*     Defines analysis applications requirements and works with tools team to integrate into existing infrastructure. \n*     Ensure communication of process and procedure changes to key stakeholders.\n*     Develop and maintain capacity standards, policies and procedures documentation.\n*     Support identification and collection of metrics and performance reporting processes\n*     Identify process improvement areas and develop the improvement initiatives.\n*     Determines capacity Key Performance Indicators for critical services\n*    Skills\n*     Research current industry technology to better facilitate vendor and partner communications\n*     Subject Matter Expert (SME) for relevant technologies\n*     Requires minimal supervision to perform job duties.\n*     Actively mentors other engineering staff\n*     Develop and deliver cross-training activities\n*     Participates in, and encourages a knowledge-sharing environment both within, and outside the department\n*     Develop and Maintain knowledge infrastructure, operations, and devices\n*    Business Partnership\n*     Maintain relationships with the customers, associates, and vendors to proactively identify needed changes.\n*     Establish working relationships with technical and business counterparts.\n*     Lead and participate in process improvement initiatives.\n*     Assembles cross-functional workgroups of key stakeholders\n*     Actively participates in industry/vendor forums to guide performance and capacity activities. \n*    People Management\n*     Manage individual workload and deliver to agreed-upon milestones.\n*     Proactively promote consistent project-based performance measurement and skill development of junior staff.\n*     Demonstrate ability to work in team environment and help resolve issues.\n*     Provide input to staffing plans at the project-level to identify key / required skills.\n*    Technical Skills:\n*     Systems: Routers (Cisco, ALU, Nortel), PDSN/HA, Firewalls, Load Balancers, MMS, SMS, LSNAT, EVDO, LTE\n*     Tools: NetScout, Netcool, MRTG, Infovista, Wireshark, Solar Winds\n*     Other: IP address management/subnetting, statistical analysis, advanced Excel and PowerPoint, Visio, and MS Project\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.\n\n* Minimum 5 to 8 years relevant work experience\n*     Bachelor's degree in related technical / business area is preferred\n* Excellent understanding of Routing/Switching and WAN technologies (Cisco or ALU)\n* Experience with Performance and Capacity Planning.\n*     Understanding of the relevant technologies\n*     Understanding of the business and industry\n*     Experience re-engineering / process improvement\n*     Strong change management skills; change agent.\n*     Strong project management experience running cross-functional teams.\n*     Excellent problem solving / analytical skills and knowledge of analytical tools\n*     Excellent written and verbal communication skills.\n*     Excellent presentation skills demonstrated in front of large audiences.\n*     Ability to create / define / analyze metrics that accurately reflect the current state of a given process or operation\n*     Certification(s) in relevant field of expertise is preferred.\n*     Experience supporting mission-critical infrastructure in a fast-paced environment\n*     Travel around 20%", "title": "Sr Data & Performance Capacity Engineer - Schaumburg, IL or Knoxville, TN", "url": "http://find.uscellular.jobs/xml/25616075/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-30 21:12:49", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 25616075}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Sr IS Security Engineer\nLocation: Illinois-Bensenville\nCollaborate with the Information Risk group and Audit Group to identify & prioritize risk components, technology audits and compliance issues respectively for the IS organization. Advocate, design, and implement processes and technology relating to risk and access control across the technology organization. Ensure control policies are executed upon in accordance with corporate-wide policies and external regulatory obligations.\n\n\nRole Specific Responsibilities\n* Manage and operate network security devices including, implementation, and support\n* Manage and operate Identity and Access Management software including, implementation, and support \n* Review and act upon vulnerability scans, IDS alerts, SIEM Alerts, and other security logs\n* Monitor and report on system performance\n* Create and communicate system vulnerability reports\n* Perform SOX testing\n* Ensure that security configurations of key systems are properly implemented, monitored and reported\n* Produce management reporting, including appropriate metrics that inform management as to the state of information risk\n* Recognizes and identifies potential areas where existing security polices and procedures require change, or where new ones need to be developed, especially regarding future business expansion\n* Ensure the IS organization is aware of their responsibilities and accountability for compliance with policies\n* Conduct risk assessments, compliance and control reviews for the technology organization\n* Provide information risk management consulting to technology teams\n* Evaluate and recommend security software/hardware and its application\n* Establishes alternative security measures if needed to support audit findings, known vulnerabilities, or disaster recovery efforts\n* Perform security testing for new systems\n* Work with the Infrastructure Manager to identify and arrange for deployment of appropriate compensating controls to address security and risk gaps\n* Ensure technology teams are made aware of security engineering and architecture projects that could be incorporated into business solutions\n* Lead security investigations and provide forensics services in responds to security incidents\n* Ensure compliance with local regulations e.g. local encryption regulations and privacy laws\nPeople Management\n* Manage individual and team workload to deliver to agreed upon project milestones\n* Proactively promote consistent project-based performance measurement and skill development of junior staff\n* Promote effective teamwork and resolve interpersonal issues\n* Provide input to staffing plans at the project-level to identify key / required skills\n* Requires minimal supervision to perform job duties\n* Train other Security Engineers on processes, procedures, and technologies\n* Actively mentors other Security Engineers\n* College degree in related technical / business areas and/or 7 to 12 years equivalent work experience\n* Well rounded understanding of technology, operations and key business processes\n* Member of SANS or other leading security organizations\n* Strong organization skills\n* Strong change management skills\n* Highly flexible and able to adapt to change\n* Strong problem solving and analytical capabilities\n* Excellent written and verbal communication skills\n* Strong influencing and negotiation skills\nRelevant Technical Skills\n* Information Risk Mgmt: Content filtering technologies, application firewalls, vulnerability scanners, LDAP, forensics software, security incident response, Identity Management (IdM)\n* O/S: Linux (Red Hat, SUSE), Windows (2000/XP2003 Server), UNIX\n* Network: Firewalls, Proxy Servers, Reverse Proxy Servers, IPS, SEIM\n* Software Languages: Perl, Shell\n* Standards & Methodology: ITIL, COBIT, SOX, PCI\n* Office Automation: Word, Excel, Outlook\n* Planning & Design: Microsoft Project, Visio", "title": "Sr IS Security Engineer", "url": "http://find.uscellular.jobs/xml/25603297/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-29 20:24:34", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25603297}, {"country_short": "USA", "city": "Springfield", "description": "Title: Retail Wireless Consultant - Part Time Springfield, IL\nLocation: Illinois-Springfield\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Springfield, IL", "url": "http://find.uscellular.jobs/xml/25603300/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-29 20:24:41", "state": "Illinois", "state_short": "IL", "location": "Springfield, IL", "uid": 25603300}, {"country_short": "USA", "city": "Chicago", "description": "Title: Rewards Manager Marketing\nLocation: Illinois-Chicago\nThis person is responsible for managing Rewards marketing initiatives and developing new Rewards programs to improve customer loyalty and satisfaction. Responsible for managing short and long-term Rewards plans required to achieve profitable growth from customer retention. Manages a cross-functional team to ensure proper execution and measurement of Rewards initiatives. Continuously monitors and evaluates program results, refines program objectives and approach, with the goal of increasing customer loyalty over time. Manages vendor reporting and conducts audit checks on the vendor system.\n\n   Performs tactical, day-to-day operational and implementation activities that include but are not limited to resolving system or billing issues related to all Rewards initiatives, supporting loyalty initiative enhancements, and driving key analytical efforts for the same.\n   Acts as the primary liaison and enables integration between the Customer Lifecycle and Rewards team with other marketing / operational teams and improves the reporting and measuring of retention, loyalty and rewards program effectiveness.\n   Serves as the primary liaison between Customer Lifecycle Management and Rewards team and the frontline to determine opportunities for improving customer loyalty and advocacy.\n   Develops, communicates and maintains marketing policies related to Rewards programs.\n   Manage cross-functional team to drive successful execution and measurement of Rewards and customer loyalty campaigns\n   Accountable for accomplishing the key success metrics for the program (e.g., churn, WARC, redemption, engagement, NPS, etc.)\n   Develop specific rewards campaigns working closely with key marketing and agency contacts\n   Coordinate with customer research team to understand key customer insights\n   Responsible for managing budget and points forecast according to organizational objectives\n   Develop action plans to achieve rewards strategy and goals\n   Work with information systems, partners and leadership to help define roadmap for the program over time\n   Represent customer loyalty and rewards programs in periodic marketing planning processes and meetings\n\n    Bachelor's degree in related field, MBA preferred\n    5 - 7 years of customer loyalty and rewards experience\n    Previous program management experience in customer retention\n    Strong analytical and conceptual skills, ability to manipulate imperfect or incompatible data\n    Analytics including marketing statistics, data mining and customer research\n    Strong project management skills, the ability to break down complex problems into manageable goals\n    Excellent verbal and written communication skills at all levels in the organization including Senior Executive Management\n    Financial modeling, forecasting, story development and presentation skills\n    Advanced skills in Microsoft Office Products (i.e., PowerPoint, Word, Excel, Access etc)", "title": "Rewards Manager Marketing", "url": "http://find.uscellular.jobs/xml/26045987/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-23 19:13:39", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26045987}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Senior Oracle Database Administrator\nLocation: Illinois-Bensenville\nPlan, design, develop, test, implement, and troubleshoot infrastructure database technologies in the customer-servicing environment. Provide subject matter expertise around specific technologies. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for IS operations.\n\n\nRole Specific Responsibilities\n\nSupport and Maintenance\n     Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals\n     Lead the customer-servicing infrastructure strategy reviews and development by performing applicable analysis\n     Analyze database & system response time and determine tuning recommendations to improve performance\n     Interface with the vendors' senior technical staff/management on critical/escalated database and system related outages\n     Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution. Senior escalation point for all customer-servicing issues \n     Perform 24x7 advanced tier troubleshooting, including off-hour maintenance and optimization activities, problem resolution, and on-call\nProject\n     Participate in customer-servicing infrastructure implementation projects\n     Implement technology and customer-servicing infrastructure changes\n     Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure\n     Evaluate new product/solutions for inclusion in our customer-servicing environment\nTools\n     Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to database and system infrastructure\n     Develop database and system performance tools and integrate them into the existing infrastructure\n     Ensure communication of process and procedure changes to key stakeholders\n     Design an effective test plan for any new / changed customer-servicing infrastructure\n     Develop full suite of documentation as it relates to the customer-servicing database infrastructure (Work Plans, Standards, policies and procedures, etc.)\n     Support identification and collection of metrics and performance reporting processes\n     Identify process improvement areas and develop the improvement initiatives\n     Determine Key Performance Indicators and infrastructure standards\nSkills\n     Research current industry technology to better facilitate vendor and partner communications\n     Subject Matter Expert (SME) for relevant technologies\n     Require minimal supervision to perform job duties.\n     Actively mentor other DBA staff\n     Actively maintain our current database infrastructure to expedite the resolution process\n     Evaluate new product/solutions for inclusion in our customer-servicing environment\n     Develop and deliver cross-training activities\n     Participate in, and encourage a knowledge-sharing environment both within, and outside the department\n     Develop and maintain knowledge of internal database infrastructure, operations, and devices\n\nBusiness Partnership\n     Maintain relationships with the customers, associates, and vendors to proactively identify needed changes.\n     Establish working relationships with technical, business and sourcing counterparts.\n     Lead and participate in process improvement initiatives.\n     Assemble cross-functional workgroups of key stakeholders to provide the direction of the various platforms\n     Actively participate in industry/vendor forums to guide product development activities. \n\nPeople Management\n     Manage individual workload and deliver to agreed-upon milestones.\n     Proactively promote consistent project-based performance measurement and skill development of junior staff.\n     Actively participate in HR performance measurement processes. \n     Demonstrate ability to work in team environment and help resolve issues.\n     Provide input to staffing plans at the project-level to identify key / required skills.\n     Participate in the interview process for associate and DBA candidates.\n* Bachelor's degree in related technical / business area is preferred\n* Oracle 10g or 11g experience is required\n* Experience in the following is required: RMAN and RMAN Catalogue maintenance, SQLPLUS, Oracle Enterprise Manager/GRID Control, Precise, OID & Oracle Data Vault, Oracle Partitioning, Oracle Net, Shell scripting/RMAN Scripting, Datagaurd exposure (Physical and Logical Standby), Development Tool (Quest TOAD, Oracle SQL Developer, etc)\n* Experience in the following is preferred: RAC/ASM exposure, HA Advanced Replication/Oracle Streams, Microsoft SQLServer, Storage Area Network exposure, LINUX (OEL), Windows (all versions), Veritas Volume and File system exposure, Golden Gate, Ingrian and database encryption, Data Modeling Tool (ER Studio, ERwin), Oracle VMware and Virtualization software exposure\n* Understanding of the business and industry\n* Experience re-engineering / process improvement\n* Strong change management skills; change agent.\n* Excellent problem solving / analytical skills and knowledge of analytical tools\n* Excellent written and verbal communication skills.\n* Excellent presentation skills demonstrated in front of large audiences.\n* Ability to create / define metrics that accurately reflect the current state of a given process or operation\n* Certification(s) in relevant field of expertise is preferred.\n* Experience supporting mission-critical infrastructure in a fast-paced environment", "title": "Senior Oracle Database Administrator", "url": "http://find.uscellular.jobs/xml/24235976/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-14 21:53:05", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 24235976}, {"country_short": "USA", "city": "Chicago", "description": "Title: Intern- Reporting Analyst\nLocation: Illinois-Chicago\nThe Financial Services Risk Management Team has the responsibility to partner with key business clients in the development, or on going execution, of reporting solutions by leveraging U.S. Cellular's existing data assets, including various data warehouses, SAP, and direct extracts from our core systems. Success depends on obtaining associates with complex skills sets including both business and technical acumen and experience. This position requires the ability to understand business reporting needs and technical requirements, the ability to develop reporting solutions, and provide ongoing support for reporting. The reporting solutions this position is responsible for executing and supporting include, but are not limited to, those that provide key operational metrics and data regarding our Financial Services Credit, Collections and Fraud operations. This position requires an associate to maintain a high level of client focus and satisfaction while providing ongoing execution and distribution services, and analytical project and ad hoc reporting support.\n\nReporting Solution Analysis & Design \n* Team cross functionally at a corporate and regional level to analyze reporting opportunities and their objectives.\n* Develop specifications that meet business partner requirements.\n* Identify existing reporting processes throughout U.S. Cellular to constantly look for opportunities to leveraging existing reporting.\n* Assist with develop and implementation of report generation and distribution processes\n* Comprehend availability and complexity of available data and reports for clients.\n* Assist with developing and testing new reporting solutions that use available platforms (SAS, MS Excel/Access, SQL, Oracle)\n* Following standard SDLC methodologies where applicable\nRecurring Execution and Distribution Responsibilities \n* Responsible for timely and accurate completion of assigned weekly & monthly reporting processes for our operations clients on a regular schedule.\n* Support the modification and enhancement of reporting tools based on client needs.\n* Assist with modifications to SAS & SQL software code changes.\n* Develop relationships with our operational team contacts to proactively identify new reporting, or reporting change requirements to improve our operations.\nAd Hoc Reporting and Technical Consultation Support\n* Consult with business partners for potential reporting projects.\n* Perform research and analysis necessary to support client projects\n* Provide maintenance and support of reporting issues with tools developed by the team\n* Provide data analysis and consultation for client special requests such as new service offerings.\n* Provide technical assistance to clients through ad hoc data extracts and reports.\nAdditional Responsibilities\n* Build and maintain successful client relationships. \n* Drive customer satisfaction through direct and energetic, high-value communications.\n* Currently enrolled to obtain a Bachelor's degree in Finance, Accounting, Computer Science, or related discipline required.\n* Experience or coursework in Business Intelligence, Reporting/Financial Reporting or Application development experience either in an IS or a Finance IS department is required. \n* Experience with SAS and SQL preferred\n* Ability to breakdown complex problems into manageable goals as well as a demonstrated experimentation style in finding solutions is required.\n* Excellent interpersonal, written and oral communication skills required.\n* A propensity to think cross functionally is highly desirable.\n* Excellent analytical and critical thinking skills required.\n* Experience in process quality improvement and/or system development experience preferred.\n* Prior experience or knowledge of the wireless industry is preferred.\n* Familiarity with SDLC methodologies preferred.\n* Significant proficiency with Microsoft Products (Excel, Access) required.", "title": "Intern- Reporting Analyst", "url": "http://find.uscellular.jobs/xml/25782805/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-09 21:09:52", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25782805}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr Project Manager-EPM\nLocation: Illinois-Chicago\nLeads large project teams for enterprise projects or programs. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leadership expectations. Leads project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time. \n* Leads cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables.\n* Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.\n* Clearly communicates expectations of project team members and holds team accountable to assigned deliverables.\n* Monitors workload of team members and provides feedback on individual and team performance.\n* Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.\n* Work with team to create solutions for issues identified during project.\n* Leads activities required to complete project documents: project plan, project charter, scope, and project schedules.\n* Obtains appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders.\n* Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met.\n* Communicates project status to team, business owners and executive leadership as appropriate throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project.\n* Occasionally assumes responsibility for procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project. \n* This associate will generally be responsible for managing projects with the following criteria:\n* Revenues or costs over $1M per project;\n* A duration over 1 year;\n* Involve 5 or more departments across functional areas and may include multiple third parties;\n* Teams of 20 or more associates;\n* Concurrently lead 1-2 large projects.\n* Undergraduate degree (preferably in a business-related field) required.\n* Business-related graduate degree preferred.\n* Five or more years project management experience required.\n* Five or more years of functional/operational experience required.\n* Project Management Professional (PMP) or equivalent certification preferred.\n* Demonstrates a high level of interpersonal skills\n* Ability to effectively communicate to various levels in the organization.\n* Creates an environment that motivates, inspires and respects others.\n* Ability to build team cohesiveness to achieve results.\n* Ability to promote a shared vision and customer focus.\n* High organization and planning skills.\n* Ability to self start, work independently and be versatile in a dynamic environment.\n* Highly skilled at relationship building within project and across the organization.\n* Ability to drive results through accountability", "title": "Sr Project Manager-EPM", "url": "http://find.uscellular.jobs/xml/25782803/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-09 21:09:44", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25782803}, {"country_short": "USA", "city": "Quincy", "description": "Title: Retail Wireless Consultant - Part Time Quincy, IL\nLocation: Illinois-Quincy\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Quincy, IL", "url": "http://find.uscellular.jobs/xml/24331558/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-20 19:26:04", "state": "Illinois", "state_short": "IL", "location": "Quincy, IL", "uid": 24331558}, {"country_short": "USA", "city": "Chicago", "description": "Title: Vendor Management Specialist - Customer Service Operations\nLocation: Illinois-Chicago\nReporting to the Vendor Relationship Manager, this role serves as the primary support for the Vendor Management for outsourced vendors with specific Customer Service oriented, Operational responsibilities. This role provides client relationship and issue resolution support to both the vendors and the Vendor Relationship Manager. This role would also ensure that working with U.S. Cellular's outsourced customer service vendors, (Domestic & International) to support and handle their day to day operations as expected by U.S. Cellular. \n\n* Establish and develop a relationship and rapport with Customer Service Vendors to assess their current requirements for achieving superior USCC results and to understand and assist the resolution of operational challenges\n* Serves as the primary contact for production issue notification, escalation and resolution with our vendors.\n* Serves as the primary contact for issue notification, escalation, and resolution in day to day operations including monitoring of key performance indicators, quality, and leadership concerns.\n* Develops and monitors vendor performance, relating to duties specific to their service level agreement: average speed of answer, service levels, conversion rates, quality assurance etc.. Ensures clarity, accountability, communication and cooperation.\n* Up to 60% Travel Required. International locations are, but not limited to, Nicaragua, Jamaica.\n* Define desired targets or goals and partner with the vendor to identify actions required to bring performance into target range. Build an integrated implementation plan to achieve overarching strategic goals.\n* Maintains a process of continuous review, feedback and action in order to spot areas of opportunity.\n* Serves as a Project Lead for cross functional projects that impact a current or future vendor; develops project plans, communication materials, and deliverables in support of projects\n* Partners with cross functional departments to make recommendations on current policies and procedures as well as day to day process improvements\n* Interpret, communicate, and implement company policies and procedures which promote appropriate controls, confidentiality of customer and company information, and compliance with existing USCC policies.\n* Communicates to vendors any changes that may impact them or the relationship throughout the contract life.\n* Coordinate and assists in other tasks as needed and works with other departments to resolve issues either directly or indirectly relating to the vendors \n\n* Two years minimum experience in Vendor Relations required\n* Two to four years experience in an Operations environment, preferably with Customer Service or Call Center operations\n* Minimum of two years of Supervisory experience is required\n* Bachelor's degree or equivalent experience required\n* Versatility and flexibility to respond and adapt quickly and effectively to multiple changing priorities\n* Strong oral and written communication skills\n* Excellent interpersonal skills with the ability to assist in building strong team dynamics and work with complex cross-functional teams\n* Ability to manage and interface with vendors at multiple levels in the organization\n* Must have working knowledge of Microsoft Office software\n* Excellent oral and written communication skills required\n* Knowledge of advanced technology preferred\n* Ability to travel domestic and internationally", "title": "Vendor Management Specialist - Customer Service Operations", "url": "http://find.uscellular.jobs/xml/24547055/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-02 20:09:03", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24547055}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sales Incentive Strategy Manager\nLocation: Illinois-Chicago\nThe successful deployment of associate incentives requires continuous assessment of company strategy, customer needs and associate behaviors, as well as a longer-term plan. This position will be responsible for researching, developing and evaluating new incentive strategies and structures, assessing behavioral and cultural impact, revenue generation and impact to the organization and its customers. The position is accountable for staying abreast of industry and functional best-practices and for working closely with cross functional partners to assess associate incentive recommendations that allow the company to maximize business results through front-line incentive programs.\n\nEssential Duties and Key Responsibilities:\n \n Develop and implement new associate incentive programs designed to maximize associate behavior and performance to optimize the customer experience.\n Drives the design and management of sales incentive compensation programs including plan design (component weightings), financial modeling, performance scorecards, and recognition programs.\n Manages expense forecasting of large-scale incentive programs (associates & agents) and works with Finance teams to allocate appropriate budget annually. \n Evaluate opportunities for increased associate engagement generated through marketing and sales organizations. \n Develop business cases for new associate incentive programs including investment requirements, revenues, and costs; assess competitive positioning; work with cross-functional teams to define high level operational requirements. Make recommendations on those opportunities.\n Understand industry developments, competitor incentive plans and positioning, and trends in associate behavior and incentives.\n Assist other functional areas in the planning and preparation for new products and services to ensure a successful adoption of associate behaviors necessary for the success of the business.\n Maintain expertise on incentives and performance management through training and research. Designs sales incentive training and education programs for the sales force.\n Manages sales effectiveness policies/procedures and updates when necessary.\n Formally communicates and regularly reinforces all sales incentive plan changes (design, process, weighting, plan rules, etc.).\n Is knowledgeable and involved with any project that requires sales incentive information or participation.\n Performs other duties as assigned.\n Travels as necessary.Minimum Experience and Educational Requirements:\n Strong preference to MBA and/or equivalent work experiences with BA/BS Business or Organizational Behavior undergraduate degree.\n Minimum of five years incentive compensation experience required, with specific sales compensation experience preferred.\n Experience developing and implementing successful incentive strategies for a diverse workforce required.\n Ability to remain flexible and adaptable in a fast-paced environment required.\n Experience in wireless industry a plus.\n Experience in developing business cases for executive management.\n Ability to work independently and within team with strong problem solving skills\n Demonstrated aptitude for understanding technology and its integration with performance management.\n Advanced experience with standard MS Office applications (Excel, Word, Power Point, etc.)\n Strong strategic and analytical skills needed. Strong financial acumen necessary.\n Excellent oral and written communication skills.\n Effective organizational/project management and interpersonal skills required.", "title": "Sales Incentive Strategy Manager", "url": "http://find.uscellular.jobs/xml/24582152/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-03 23:51:31", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24582152}, {"country_short": "USA", "city": "Chicago", "description": "Title: Lifecycle Manager II, Loyalty\nLocation: Illinois-Chicago\n\nLead the strategic and tactical customer lifecycle management of programs focused on customer loyalty and retention our customers. This position is responsible for working with regional and Regional Support Office groups on the national, enterprise-wide customer lifecycle management strategies and initiatives, driving annual objectives of over $4B in revenues while retaining a customer base of 6.1 million customers.  This position is viewed as a key integrator of marketing, financial and operational objectives and will ensure that customer retention and lifecycle management strategies are coherent and integrated across multiple segments, products, channels and geographies. This position will require constant and frequent interactions with Senior Leaders, providing counsel on customer retention and lifecycle management by developing tactics necessary to drive business results.\n* Develop and manage customer lifecycle short and long term strategy, including launch, maintenance, enhancements, partnerships and end of life retention programs\n* Create portfolio of retention, loyalty and customer lifecycle management offerings with emphasis on creating value, optimizing customer loyalty, and driving lower churn for the company.\n* Provide strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts, including mechanisms to measure ROI.\n* Create value propositions for loyalty and retention positioning and strategies.\n* Lead cross-functional teams as appropriate in the preparation, dissemination and maintenance of associate and customer communications as it relates to responsible loyalty/retention programs.\n* Accountable to ROI of programs; Analyze financial results and take appropriate actions to ensure operational excellence and achieving annual churn/loyalty goals. Develop and execute to key financial and business targets/metrics.\n* Develop, analyze & recommend launch, maintenance and post mortem loyalty and retention program launches.\n* Track, analyze and communicate key metrics.\n* Through strategy development, provide direction and goal setting, ensure successful facilitation of focus groups, surveys and presentation, both pre- and post launch of new loyalty/retention and/or lifecycle management programs in order to gather feedback for continuous improvement and to stay close to customers.\n* Successfully execute go to market, launch, maintenance and marketing strategies and programs.\n* Provide content and direction for training. In some instances, lead development of training.\n* Monitor, evaluate and report on competitive environment and take necessary actions.\n* Recognized as the Subject Matter Expert for all aspects of lifecycle management programs\nRevenue Responsibility: Minimum $4B in annual revenue\n* \n\n* Ability to successfully lead across organizational boundaries, including strong relationship management skills.\n* Demonstrated product leadership qualities and ability to lead diverse and cross functional groups, including outside vendors.\n* Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships.\n* Proven project management and analytical skills.\n* Strong business acumen with emphasis on financial analysis, financial root cause investigation and innovative development of solutions/action plans to minimize risks and take advantage of opportunities.\n* Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc.\n* Excellent interpersonal and negotiation skills.\n* Ability to analyze issues, develop and deploy solutions within a dynamic environment.\n* Ability to prioritize and manage multiple assignments simultaneously.\n* Excellent written and oral communication skills, including speaking in front of small and large groups\n* Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives.\n* Well organized, strong administrative and detail oriented skills.\nEducation and/or professional experience necessary:\n* Minimum of 7-10 years in product management, product development, sales and/or marketing. \n* Professional experience within the wireless and/or technology industry a must, and wireless voice/data service provider experience a plus.\n* Marketing/Business education required, Technical education highly desired and MBA preferred.\n* Experience with P&L accountability preferred.\n* Experience with statistical analysis\n* Detailed product financial forecasting and analysis, business case development, and marketing plan expertise required\n* Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)\n* Expertise in successfully leading across organizational boundaries, including strong relationship management skills.", "title": "Lifecycle Manager II, Loyalty", "url": "http://find.uscellular.jobs/xml/24265501/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-17 21:04:57", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24265501}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Evergreen (99th & Western)\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Evergreen (99th & Western)", "url": "http://find.uscellular.jobs/xml/25810643/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-10 20:52:01", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25810643}, {"country_short": "USA", "city": "Chicago", "description": "Title: Product Manager II - Wireless Music & Video Apps\nLocation: Illinois-Chicago\nLead the strategic and tactical product lifecycle management of strategic or high priority company initiatives. Working with the Product Operations team, ensure the product/service/initiative operates effectively and efficiently and provides an excellent customer experience with a positive impact on sales and profitability. The marketing champion/advocate/expert for the products/services for which they are responsible. Deliver revenue goals of the product/service to the company.\n\n* Develop and manage product lifecycle short and long term strategy, including launch, maintenance, enhancements, partnerships and end of life.\n* Create product positioning and channel strategies.\n* Provide strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts, including mechanisms to measure ROI.\n* Lead cross-functional teams as appropriate in the preparation, dissemination and maintenance of associate and customer communications as it relates to responsible product/service.\n* Analyze financial results and take appropriate actions to ensure operational excellence and achieving annual goals. Develop and execute to key financial and business targets/metrics.\n* Develop, analyze & recommend launch, maintenance and post mortem pricing structures (including promotional pricing).\n* Track, analyze and communicate key metrics.\n* Through strategy development, providing direction and goal setting, ensure successful facilitation of focus groups, surveys and presentation, both pre- and post launch of new product/system/features in order to gather feedback for continuous improvement and to stay close to customers.\n* Successfully execute go to market, launch, maintenance and close-out marketing strategies and programs.\n* Provide content and direction for training. In some instances, lead development of training.\n* Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take necessary actions.\n* Recognized as the Subject Matter Expert for all aspects of product/service.\n* Coach and mentor junior members of the Product Management and Marketing team.\n\n* Ability to successfully lead across organizational boundaries, including strong relationship management skills.\n* Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors.\n* Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships.\n* Proven project management and analytical skills.\n* Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities.\n* Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc.\n* Excellent interpersonal and negotiation skills.\n* Ability to analyze issues, develop and deploy solutions within a dynamic environment.\n* Ability to prioritize and manage multiple assignments simultaneously.\n* Excellent written and oral communication skills, including speaking in front of small and large groups.\n* Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives.\n* Well organized, strong administrative and detail oriented skills.\n* Product Management experience in the wireless, broadband or Internet industries with the following categories of applications/services are highly desirable: Music, & Video.\nEducation and/or professional experience necessary:\n* Minimum of 5 years in product management, product development, sales and/or marketing. \n* Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. \n* BA/BS Marketing, Business. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience.\n* Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)", "title": "Product Manager II - Wireless Music & Video Apps", "url": "http://find.uscellular.jobs/xml/25425852/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-16 21:05:06", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25425852}, {"country_short": "USA", "city": "Chicago", "description": "Title: Product Manager I, Device Service Programs\nLocation: Illinois-Chicago\nThis position will be responsible for device service programs throughout their lifecycle. They will manage a portfolio of customer offerings, develop and implement enhancements and ensure service offering is aligned with overall company strategy. This role will develop strategies and tactics to ensure the program and/or service operates effectively and efficiently, provides an excellent customer experience and has a positive impact on profitability.\n\n Leads overall management of device service program portfolio, including launch of new programs, maintenance and enhancements of existing, vendor relationships and end of life/close-out strategies.\n Support established program positioning and channel strategies.\n Prepare, disseminate and maintain associate and customer communications as it relates to assigned program/service.\n Maintains budget and revenue accountability (Minimum of $5 Million)\n Evaluate financial and trend reporting and take appropriate actions to ensure operational excellence and achievement of annual goals. Develop and execute against key financial and business targets/metrics.\n Track, analyze and communicate key metrics. Develop and execute plans to improve customer experience, associate experience and/or financial performance of program(s).\n Provide content and direction for training on device service program offerings. In some instances, lead development of training. \n Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take appropriate actions to ensure device service program is competitive and aligned with overall company strategy.\n Recognized as the Subject Matter Expert for designated program/service.\n Contribute analytical, marketing and/or program management support to program portfolio as necessary to meet business priorities and goals. BA/BS Marketing, Business or related disciplines required. MBA is preferred.\n Minimum 5 years experience in program management, product development, sales or marketing. Professional experience within the retail, software, telecommunications industry or with a wireless service provider is a plus.\n Ability to effectively operate within diverse and cross functional groups, including outside vendors.\n Must have excellent verbal and written communication, organization, problem solving and interpersonal skills.\n Strong team orientation, project management, creative and analytical skills.\n Ability to prioritize and manage multiple assignments simultaneously.\n Strong organization, relationship management, administrative, analytical, and detail-oriented skills\n Experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)", "title": "Product Manager I, Device Service Programs", "url": "http://find.uscellular.jobs/xml/25425854/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-16 21:05:07", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25425854}, {"country_short": "USA", "city": "Chicago", "description": "Title: Associate Project Manager\nLocation: Illinois-Chicago\nLeads small teams and may occasionally act as track team lead for intermediate projects. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project leadership expectations. Conducts and/or participates in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the projects' outcomes are achieved as defined, within budget and on time.\n\n* Leads team members in functional areas and those assigned during the duration of a project to ensure timely completion of project deliverables.\n* Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget.\n* Prepares project documents: project plan, project charter, scope, and project schedules and obtains appropriate level of approval for each document for projects and/or sub teams assigned to ensure appropriate understanding of expectations among all involved organizational levels.\n* Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met.\n* Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project.\n\nThis associate will generally be responsible for managing projects with the following criteria:\n* Revenue or cost responsibility less than $250K per project;\n* Typically last approximately 6 months or less;\n* Involve around 2-3 different departments within a functional area or is part of a service provider functional area and involved with 1 department in a different functional area; \n* Project teams are 10 associates or less;\n* Concurrently lead 2-4 small projects or is track lead for 1-2 intermediate projects.\n\n* Undergraduate degree or comparable experience required.\n* One to two years project management experience required.\n* Two or more years of functional experience required.\n* Project Management Professional (PMP) or equivalent certification preferred.\n* Demonstrates professional integrity.\n* Creates an environment that motivates, inspires and respects others.\n* Ability to build team cohesiveness to achieve results.\n* High organization and planning skills.\n* Ability to self-start and be versatile in a dynamic environment.", "title": "Associate Project Manager", "url": "http://find.uscellular.jobs/xml/25425846/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-16 21:04:48", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25425846}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Sr Network Security Engineer - Schaumburg, IL or Knoxville, TN\nLocation: Illinois-Schaumburg\nEngineer, implement, and troubleshoot security for customer-servicing IP network. Lead reporting and remediation efforts surrounding audit compliance (SOX, PCI, etc.).\n\nRESPONSIBILITIES\n* Develop and implement strategies for securing assets, customer services delivery, and regulatory/audit compliance.\n* Perform 24x7 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, and on-call troubleshooting efforts during data network outages\n* Perform security engineering tasks such as implementing firewall changes, establishing VPNs with partner companies, AAA administration, and administration of DNS records\n* Provide guidance/training to more junior staff\n* Engineers and implements solutions on wide variety of data network and data security elements\n* Manage project tasks in all geographical locations by performing all elements of network security engineering duties, including securing informational asset infrastructure, regulatory compliance and audit (Sarbanes-Oxley, PCI, and others), security of customer-facing services, security elements of cross-functional multi-departmental company initiatives and projects, as well as securing all Internet, Extranet, and Virtual Private Network connections\n\nQUALIFICATIONS\n* Bachelors degree (Masters preferred) in related technical/business area or equivalent work experience\n* Minimum 6-8 years network security experience.\n* Certification(s) in data network engineering and/or security preferred - CCNP, CISSP, CISM, PCI-QSA, etc\n* Firewall Technology (Cisco PIX/ASA, NetScreen, Sonicwall, Palo Alto, Juniper etc.)\n* Virtual Private Networks (VPN)\n* Intrusion Detection and Prevention Systems (IDPS) - Radware, Palo Alto, etc\n* Data Network Equipment (Routers, Switches); Routing Protocols (IP, TCP, BGP, OSPF)\n* Security Information and Event Managers (SIEM);\n* Experience supporting mission-critical infrastructure in a fast-paced environment\n* Demonstrated experience in and knowledge of complementary technical fields (i.e.: data network engineering, operating systems, etc.)\n* Demonstrated experience in troubleshooting methodologies\n* Excellent problem solving / analytical skills and knowledge of analytical tools\n* Excellent written and verbal communication skills.", "title": "Sr Network Security Engineer - Schaumburg, IL or Knoxville, TN", "url": "http://find.uscellular.jobs/xml/24321572/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-20 04:16:09", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 24321572}, {"country_short": "USA", "city": "Chicago", "description": "Title: Device Supply Chain Planning Intern\nLocation: Illinois-Chicago\nU.S. Cellular Device Supply Chain team is responsible for the planning and physical processes to support the retail operations with the right product in the right place at the right time. The Device Supply Chain Planning team is embarking on a transformation project in 2012 that will establish new business processes and implement supporting advanced planning technologies. These process and technology changes will help U.S. Cellular drive improved working capital efficiency and lower operating expenses, and improve our capabilities in providing world class customer experiences.\n\nEssential Duties and Key Responsibilities:\n Support reporting function for device supply chain\n Develop and lead device lifecycle planning through the development of unit plans for all handset and accessory SKU's\n Review and analyze demand planning, supply planning, and replenishment planning processes\n Review reporting requirements and analysis surrounding inventory performances as well as forecasting for future demand\n Identify and support ad-hock reporting needs\n Support relationships with key vendors to ensure accurate and timely delivery of product\n Support planning operations\n Demonstrate passion and excitement for serving customers\n Support a Device Supply Chain team and assist with administrative duties\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed. Currently enrolled at a graduate level in Supply Chain Management, with a focus in inventory planning and a desire to support a retail environment\n Excellent written and verbal communication skills required.\n The ability to work with multiple computer applications at the same time.\n Ability to balance multiple tasks at once, and reprioritize as needed.\n Strong ability to manage time affectively, and to be versatile.\n Self motivated, and demonstrates initiative.\n Ability to develop relationships and work in a team environment.\n Experience with vendor (or 3rd party) relationships.\n Demonstrated analytical ability.\n Ability to sort through ambiguity and work in sometimes undefined roles.\n Understanding of retail math concepts.\n Leadership experience is desired.\n Advanced knowledge of PC Windows based applications (Excel and Word).\n SAP experience (IS Retail, R3) a plus.\n Understanding of POS systems is a bonus.", "title": "Device Supply Chain Planning Intern", "url": "http://find.uscellular.jobs/xml/25342883/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-14 01:30:33", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25342883}, {"country_short": "USA", "city": "Chicago", "description": "Title: Intern - Financial Analyst - EPM\nLocation: Illinois-Chicago\nThe Financial Analyst Intern develops, interprets and implements financial concepts for financial and business planning and control. Under supervision, conducts and documents complex financial analysis projects, performing technical analysis to determine present and future financial performance of the company.  Possesses and applies a broad knowledge of principles, practices and procedures to contribute to the development of company objectives and principles. \n\nPrincipal Accountabilities\nThe Financial Analyst Intern - EPM provides financial assistance in support of projects that comprise the Enterprise Project Portfolio. This role provides project leadership with financial support that includes the following.\n\n* Prepare innovative financial and business related analyses and research in such areas as financial and expense performance, rate of return, depreciation, working capital and investments. \n* Gathers, analyzes, prepares and summarizes recommendations for financial plans in support of enterprise projects, as assigned. \n* Lead in the development of financial models that supports business cases, which includes cost/benefit analysis, in support of enterprise projects as assigned.\n* On a monthly basis, provide project leaders and EPM department leaders with actual-to-plan variance analyses for each enterprise project, working with project team members to identify causes and resolution of variances.\n* On a monthly basis, provide project leaders and EPM department leaders with a revised forecast of costs at completion, for each enterprise project.\n* Assist in the development of financial processes that outline the services and deliverables provided by the Senior Financial Analyst role.\n* Actively seeks resolution of issues by understanding the causes and follows through to ensure results are achieved.\n* Demonstrates a high level of ownership of assigned tasks and shows independent initiative where appropriate to achieve results.\n\nResponsibility and Decision Making\n\nUnder supervision, works on financial or business issues where analysis of situations or data requires an careful evaluation of variable factors or intangibles. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Determines methods and procedures on new assignments providing guidance to others working on the same assignment. Assignments usually require originality and ingenuity to complete, as each project has its own characteristics. Interprets and applies organization policy and takes the initiative and ownership to resolve issues. Regularly reviews progress with project leadership and direct leader.\n\nSpecific Responsibilities\n\nProvide financial leadership to project owners and project managers for enterprise projects that are following the Portfolio Life-cycle Process.\n\n* With supervision, complete financial models that support business cases.\n* With supervision, complete monthly project reporting (actual to budget / forecast)\n* Collaborate with project leadership to ensure that have a thorough understanding of the financial condition of their project\nProvide ad hoc analysis, as necessary.The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed. The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.\n* Currently enrolled in a MBA Program, CPA preferred.\n* Bachelors Degree in Finance or Accounting required\n* Preferred prior internship or professional experience.\n* Basic knowledge of financial principals, practices and procedures and general accounting practices.\n* Broad knowledge in all areas of Financial Analysis.\n* Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word).\n* Strong verbal and written communication skills.", "title": "Intern - Financial Analyst - EPM", "url": "http://find.uscellular.jobs/xml/25725112/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-05 22:18:08", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25725112}, {"country_short": "USA", "city": "Chicago", "description": "Title: Accounting Manager\nLocation: Illinois-Chicago\nAccounting Managers manage the activities of general accounting functions, developing, implementing and maintaining systems, procedures and policies to ensure the maintenance of the general ledger in accordance with Generally Accepted Accounting Principles (GAAP) and for the production of various financial statements, analyses and reports. Possesses and applies a broad expertise or unique knowledge of principles, practices and procedures to contribute to the development of company objectives and principles.\n\nRESPONSIBILITIES:\n Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\n Provides guidance to subordinate associates within the latitude of established policies, develops and administers schedules and performance requirements for own organization.\n Helps formulate and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business in accordance with GAAP and provide reliable information necessary to control operations.\n Interacts with functional peers and/or other company and parent company management involving matters between functional areas or other company divisions.\n Participates in the most complex and unique accounting projects resolving a wide range of issues in imaginative as well as practical ways.\n Respond to complex financial inquiries of executive management providing requested information for use in effective management of the business.\n Conceptualize and oversee development of new analyses and reports providing insight to business trends and opportunities for improvement. Leads and develops subordinates.\n Acts as member of company and department leadership team.\n Acts as a liaison between the company, government, auditors and other stake holders providing information and ensuring that proper information is maintained for historical purposes.\nA Manager, Accounting may be assigned to in the Intercarrier Services, Assistant Controller, Operations Accounting and External Reporting departments. Specific responsibilities will vary depending upon which department they are assigned.\nResponsibility and Decision Making:\nWorks on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Manages the coordination of the activities of the function with responsibility for results, costs, methods and staffing. Interprets and applies GAAP, organizational and company policy.  Develops subordinates with a variety of skill and professional experience levels.REQUIREMENTS:\n Bachelor's Degree in Accounting or Finance; CPA or MBA preferred\n Eight plus years of broad accounting experience with two - four years in supervision preferred\n In-depth knowledge of accounting principles, practices and procedures. General knowledge of financial concepts required\n Broad experience and knowledge in all areas of Accounting/ Finance\n Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word)\n Strong verbal and written communication skills\n Ability to communicate with all levels of management and associates.\n Working knowledge of computer software, general ledger and financial systems.", "title": "Accounting Manager", "url": "http://find.uscellular.jobs/xml/25249058/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-08 18:02:19", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25249058}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Accountant I - SG&A Accounting\nLocation: Illinois-Chicago\n\nDirectly responsible for all financial and accounting activities related to assign SG&A G/L's, processes and financial entities. Ensure accurate and timely financial statements and related analysis. Under minimal supervision conducts and continually monitors financial control processes, performing technical analysis and ensures that accounting transactions are executed in accordance with established standards of internal controls. Acts as a financial resource and advisor involving assigned business partners, department peers and Finance Management. Apply a broad knowledge of principles, practices and procedures towards the completion of difficult accounting assignments. Support new product and project initiatives by identifying and implementing appropriate operational and financial processes and related controls.                                                                    \n\nRESPONSIBILITIES:\n Perform detailed financial statement analysis, prepare, compile and document accounting related journal entries and account reconciliations.\n Prepare, process and review complex journal entries and account reconciliations for the SG&A Accounting Team to ensure technical standards are met and financial results are accurate and timely.\n Provide timely and accurate financial information to support effective decision making.\n Effectively monitor and participate in the monthly close process and support budget and forecast activities.\n Design and ensure that appropriate internal controls are in place for all SG&A Accounting processes and consult business partners to ensure sound internal controls. \n Work with Information Systems, Marketing, Operations, Financial Planning & Analysis, and others to more efficiently use company financial systems and improve data flows.\n Function as the primary contact for financial issues involving assigned departments responding in a timely and professional manner.\n Assist SG&A Accounting Manager in enhancing and documenting current processes, departmental procedures, financial reporting and analysis.\n Represent the SG&A Accounting and Controller's Team on cross-functional teams and special projects.\n Assist with coaching and developing Controller's Team accountants to help achieve their analytical skill set, job enrichment and increased efficiencies to produce high quality results.\nQUALIFICATIONS:\n Minimum 4 years of Accounting experience\n Bachelor's Degree in Accounting; MBA or CPA preferred.\n In-depth knowledge of financial principles, practices and procedures and general accounting practices.\n Strong verbal and written communication skills required including the ability to communicate effectively with all levels of leadership and associates.\n Superior PC skills in Microsoft Office Products (Excel, Access and Word) required.\n Strong analytical and decision making abilities required.\n Ability to work independently\n Strong appetite for change and new challenges", "title": "Senior Accountant I - SG&A Accounting", "url": "http://find.uscellular.jobs/xml/26085501/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-24 20:40:45", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26085501}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr Director, Strategic Partnerships\nLocation: Illinois-Chicago\n\nLead team responsible for three strategic areas of the business:\n* Business development of strategic partnerships for our products (including handset OEMs, over the top content/application providers, key application developers that impact over $1.5B of U.S. Cellular revenue creation)\n* Vendor and contract management (including contract negotiations and execution of over $800M in purchases)\n* Platform management, including quality enforcement/monitoring of our products. \nThe Senior Director of Strategic Partnerships will direct key strategic technology partnerships from each of our three (3) main technology drivers: Mobile Internet (including over the top players like Amazon, strategic chipset suppliers including Qualcomm, major Operating System providers - Google, Microsoft, etc, as well as content and application providers), the Devices (including existing OEMs like Motorola, HTC, Samsung, LG, RIM, as well as new players - Amazon, Google, Huawei, ZTE, etc.), and the Network (suppliers and partners that impact our technical network as we move to LTE and a pure IP based network that is compatible with the full Internet). In addition to this, this position will be responsible for decisions for the business with long term impacts not only on products but on network utilization. This position will be a key technical input that shapes our overall U.S. Cellular strategy. This position reports directly to the VP of Marketing & Sales Operations. This role will represent all of U.S. Cellular Marketing & Sales Operations for strategic partnerships and ensure organizational/partnership alignment with other functional organizations such as Engineering, US, EPM, Customer Strategy, and Brand.\n\n* Lead the team in definition of core responsibilities, strategy and vision for partnerships to add value to the business\n* Work with key mobile internet partners on their technology strategies and how that folds into U.S. Cellular overall strategy (including over the top players like Amazon, strategic chipset suppliers including Qualcomm, major Operating System providers - Google, Microsoft, Samsung, as well as content and application providers)\n* Develop partnership strategies for the key OEMs supplying products to U.S. Cellular including understanding their technical roadmaps/strategies and how we shape their technical strategy to help guide the overall U.S. Cellular strategy (including existing OEMs like Motorola, HTC, Samsung, LG, RIM, as well as new players - Amazon, Google, Huawei, ZTE, etc.)\n* Work directly with U.S. Cellular Engineering and IS senior leadership on the shape and direction of our network and how we identify key partnerships that enable us to execute our strategy from a technology perspective (identifying IP partnerships enabling seamless mobility on our network, partnership benefits/tradeoffs to moving to LTE only network, moving into new industries including mobile wallet and ecommerce segments, etc.) as well as partnerships with similar industries to leverage an overall customer experience (wifi partnerships, satellite partnerships, cable partnerships, etc.)\n* Plan for the implementation of new vendor/partner solutions into our product offerings, involving strategic direction\n* Work with partners to identify requirements definition for products and assess how they impact our product direction\n* Lead vendor selection process including RFQ definition and execution, vendor scoring process, and stakeholdering to key executives\n* Lead contract negotiation and execution for over $800M in purchases for key U.S. Cellular products including OEM handsets, content and applications, and key cost savings initiatives including data offload strategies.\n* Negotiate business and legal terms with key product, handset vendors, including : HTC, Samsung, Motorola, LG, RIM, ZTE, and others\n* Negotiate business and legal terms with key over the top content providers, including : Amazon, Google, Yahoo, Microsoft, Facebook, Qualcomm, and others\n* Manage the contract approval process for all products including executive summaries, key stakeholder and executive reviews, and vendor/partnership expectations management\n* Ongoing vendor / platform management of contracts and product quality levels including execution and support of SLAs/SLCs, partner up time monitoring, key strategic reviews with partners\n* Develop team culture reflective of the values/behaviors of the DO and ensure that culture drives winning products and partnerships\n* Develop team capabilities to prepare for future state of the business\n* Develop technical knowledge/capabilities of the team and larger organization on key trends related to Operating System capabilities/roadmaps (including Google Android, Microsoft, RIM, and Apple Iphone), OEM capabilities/long term plans, and internet/content application long terms plans, in order to assess strategic threats/opportunities for our products.\n* Create organization structure, including overall vision and strategy for strategic partnerships, sufficient to support the mission of Marketing and Sales Operations\n* Requires 12-15 years experience in wireless telecommunications area, with 8 or more years in leadership/management roles with an emphasis in strategic view of wireless products (including handsets, content/applications, operating systems)\n* Requires 4 year degree from an accredited college or university with strong desire for a technical degree\n* Requires strong communication, leadership, coaching/development skills as well as strategic planning skills\n* Requires experience with budgeting, financial analysis, and business case development\n* Requires ability to understand technical wireless issues and the ability to apply them to business situations including partnering/negotiating with key vendor/partnerships\n* Prefer familiarity with network wireless infrastructure", "title": "Sr Director, Strategic Partnerships", "url": "http://find.uscellular.jobs/xml/26085490/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-24 20:40:25", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26085490}, {"country_short": "USA", "city": "East Saint Louis", "description": "Title: Mgr Sales - East St. Louis, IL\nLocation: Illinois-East Saint Louis\nAs someone who is passionate about inspiring success, you'll want to take a look at U.S. Cellular for your next career move.\n\nAt U.S. Cellular, we believe we can reach higher goals by focusing on the potential within our associates. In this role, you'll have the opportunity to demonstrate your passion for motivating associates to excel by providing the tools they need to get there - the guidance, training and inspirational leadership that will drive their need to succeed. You'll be adept at providing the development opportunities your associates need to be able to take their careers to the next level of leadership as well.\n\nWe also believe in empowering our associates to do the right thing for our customers, a value of our \"Dynamic Organization.\" Your ability to take initiative-identify needs and make it happen-will be valued in our efforts to provide exceptional service for our customers.\n\nAs a company that truly \"believes in something better,\" we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the exceptional products and services we offer. You'll also partner with our marketing team to bring new business to our company.\n\nWhile you'll need to have the basics such as a high school diploma, you'll have an edge if you've completed an associate's or bachelor's degree. We'll want to know that you've already excelled in previous roles in retail sales and customer service, and that you have demonstrated success in managing special projects. It's not required, but would be helpful if you have had at least a year experience in the wireless industry, as well as had previous experience in leading teams that consistently exceed their goals.\n\nWith your dedication to providing leadership that goes above and beyond for our associates and customers, you'll have the values that make up our \"Dynamic Organization,\" and be able to inspire your team of associates to help one another provide the best customer experience.\n\n* High School diploma or state equivalency required; Associates or Bachelors Degree preferred.\n* 1 year retail sales experience required. \n* 1 year customer service/customer-facing experience required.\n* Experience managing special projects or initiatives.\n* 1 year cellular industry experience preferred.\n* Prior supervisory/coaching experience preferred.", "title": "Mgr Sales - East St. Louis, IL", "url": "http://find.uscellular.jobs/xml/26085467/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-24 20:39:32", "state": "Illinois", "state_short": "IL", "location": "East Saint Louis, IL", "uid": 26085467}, {"country_short": "USA", "city": "Joliet", "description": "Title: Retail Wireless Consultant - Part Time Joliet, IL\nLocation: Illinois-Joliet\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Joliet, IL", "url": "http://find.uscellular.jobs/xml/24187770/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-12 21:50:55", "state": "Illinois", "state_short": "IL", "location": "Joliet, IL", "uid": 24187770}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Sr Business Analyst\nLocation: Illinois-Bensenville\nResponsible for leading significant business and systems analysis efforts and improving the overall impact of requirements in support of critical enterprise projects and programs. Responsible for working with key business and IT stakeholders to analyze business needs and document/manage requirements for large, complex, enterprise projects or programs. Serve as a senior-level requirements liaison between technology and business leaders to support the delivery of business and technology capabilities throughout the project lifecycle.\n\n\nProject Initiation, Business Case Analysis (BCA) Responsibilities\n    Provide oversight and assist with the gathering, analysis and documentation of initial business and technical requirements advising business on priorities, options, risks and costs versus benefits of various technology-related solutions.\n    Assist with the analysis of impacts of proposed technology solutions on existing technology platforms.\n    Provide input to buy vs. build decisions based on input received from the business and other functions within technology.\n    Conduct research to determine if solutions to business requirements currently exist within or outside the business, and if not, whether new solutions are feasible.\n    Provide input to the development of formal business cases, when applicable.\n    Provide input to resource needs at the project- or program-level to identify key / required skills.\n\nProject Delivery Responsibilities\n    Elicit, analyze and document requirements for any new and/or changes to technology applications.\n    Elicit requirements using appropriate facilitation techniques, including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.\n    Develop and manage business scenarios / use cases to explain and demonstrate business requirements specifications to business stakeholders and the technology team.\n    Review functional design and test deliverables to ensure that they meet the requirements.\n    Develop and manage the requirements traceability process from requirements through to testing with appropriate gap analysis to ensure requirements meet the needs of the business through the delivery lifecycle.\n    Assist Quality Assurance (QA) testing teams to ensure that requirements documentation can be easily translated into test plans, ensure that the proper testing plans have been reviewed and meet the business and technology testing needs.\n    Provide relevant test scenarios for the QA/testing team; partner with test team to develop system integration test scripts and ensure all testing plans and results correspond to the business expectations.\n    Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation.\n    Provide high-level business process and technical overviews and insight where appropriate.\n    Identify and communicate risks to delivering solution on time.\n    Provide input to resource needs at the project- or program-level to identify key / required skills.\n    Lead, elicit and recommend significant business analysis process improvement initiatives.\n    May be required to engage in multiple initiatives simultaneously.\n\nBusiness Partnership Responsibilities\n    Serve as primary contact between technology and key business leaders/ stakeholdersto ensure requirements are delivered on time and in a comprehensive, quality manner to meet the needs of the project or program to deliver business capabilities.\n    Establish strong working relationships with business partners, technology team members, functional counterparts, and related vendors.\n    Maintain continuity between business team and IS organization throughout complete system development life cycle (SDLC).\n\nIndividual and Team Accountabilities\n    Manage individual workload and deliver to agreed upon project milestones.\n    Actively suggest and lead process improvement initiativesto improve delivery of high quality requirements to meet business objectives.\n    Proactively promote, implement and manage consistent performance metrics to measure the impact of the requirements discipline to support corporate initiatives.\n    Lead and collaborate in a team environment and help resolve business analysis issues.\n    Provide mentoring for less senior BAs on Business Analysis discipline, processes, and techniques as required.\n* Business Intelligence applications (Cognos or Business Objects a plus); extensive experience in creating the semantic (business query layer) within a BI application; strong knowledge of SQL\n* ETL applications (Informatica a plus)\n* Strong knowledge & experience in ETL Development, ETL applications, Oracle, SQL, PL/SQL; familiarity with Data Warehousing methodology and techniques; UNIX experience; Shell scripting\n* Data Modeling\n* Experience / advanced knowledge of logical and physical database modeling concepts and techniques; Knowledge of database performance factors, monitoring tools and tuning procedures\n* Design and create logical and physical data models and generate a ddl; Experience with Data Modeling applications such as ER Studio or ERWin\n* 7 years experience required in a Business or Systems Analysis role in a large enterprise environment\n* Masters (preferred) or Bachelor's degree in related discipline or equivalent experience required\n* International Institute of Business Analysis (IIBA) Business Analyst certification a plus\n* Strong analysis, verbal and writtencommunication skills. Must be able to communicate effectively and confidently with business and technology stakeholders, team members and management\n* Experience with business process reengineering and business modeling concepts, tools and techniques\n* Process-driven analysis skills and a background in variousrequirements elicitationmethods\n* Experience with Use Case and scenario-based process documentation techniques\n* Proficiency with requirements based on a waterfall project delivery methodology; Agile requirements experience a definite plus\n* Experience with wireless or telecom industry is highly desirable", "title": "Sr Business Analyst", "url": "http://find.uscellular.jobs/xml/24486413/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-10-29 02:41:10", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 24486413}, {"country_short": "USA", "city": "Chicago", "description": "Title: Insights Manager\nLocation: Illinois-Chicago\nThis position manages select market research activities for U. S. Cellular which provide the \"Voice of the Customer\" across multiple aspects of the business that include Marketing (product, brand, customer strategy), Sales Operations, Customer Service, Engineering, and other functional areas. Scope of research includes managing projects with a budget of $2 - 2.5 million.\n* Provides \"voice of the customer\" research for the development of strategic and tactical customer-facing programs within U. S. Cellular. Evaluates objectives and recommends most effective methodologies and procedures to capture and communicate information in the assigned areas of responsibility.\n* Manages and oversees the work of vendor(s) for questionnaire/discussion guide development, data collection, reporting and presentation of Company's research programs. Ensures work drives to action-oriented insights that address business issues.\n* Presents learnings to Senior Leadership, internal business partners, Regional Leaders, Customer Care Leaders, and/or other USC groups that drive to business implications and recommendations.\n* Monitors project plans and schedules to deliver results on a timely basis and communicates the status of projects on an ongoing basis. Negotiates cost and manages budget for the project. \n* Interactions normally involve matters within Marketing, Sales Operations, Customer Service, Engineering, Senior Management as well as working with consulting partners on specific initiatives.\n* Coach Market Research Analyst(s) on methodology selection, implementation, and development of key findings and implications from various research projects. Helps pave the way for Analyst(s) to understand the industry, U. S. Cellular and the marketplace better.          \n* Serves as \"voice of the customer\" in cross-functional teams. Acts as Project Lead and sets strategic guidance for implementation of major market research projects that require cross-functional development, roll-out and training to organization, such as to frontline associates and Leaders.\n* Synthesizes research learnings across projects to provide strategic input to forums such as Integrated Marketing Planning (promotion development); holding Research Symposiums to educate Organization on select topics; or helping to prepare Senior Leaders for Board Meetings, earnings calls, etc.\n* 4 year undergraduate Business or Social Science degree with market research and statistical courses AND at least 7 -10 relevant work experience. Telecom or technology experience desired, but not mandatory. MBA strongly preferred.\n* 7 - 10 years work experience in market research project development and management.  Vendor-side experience a plus.\n* Highly developed project management; written/oral communication and presentation skills; negotiation skills; strong marketing/business and market research acumen. \n* Proven ability to translate research results into business implications and gain organizational alignment to recommendations.\n* Experience working with marketing mix/ROI models and leveraging internal and syndicated datato drive insights a plus.\n* Excellent Microsoft Office skills, especially Word and PowerPoint. SPSS and market research tools (e.g. Zoomerang) training desired.\n* Ability to interact with/present to all levels of Leaders within the Organization", "title": "Insights Manager", "url": "http://find.uscellular.jobs/xml/25749319/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-06 21:38:46", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25749319}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Manager of Systems Support & Database Management - Schaumburg, IL\nLocation: Illinois-Schaumburg\nResponsible for managing the operations of the technology infrastructure and/or computer center. Ensures the operation is in accordance with established procedures and practices. Monitors performance of computing equipment, coordinates equipment installation and delivery schedules. Identifies requirements for infrastructure and operation expansion based on current and projected activity.\n\nEssential Duties and Key Responsibilities\n* Plan and direct optimum utilization of computer equipment, associated hardware computer operations staff to meet the Company's objectives.\n* Direct the preparation and execution of computer systems operations production procedures.\n* Develop and manage to Key Performance Indicators.\n* Plan, schedule and supervise around the clock technology operations including emergency situations requiring the manager's attention after normal business hours to ensure continual computer operations.\n* Review operating key performance indicators of computer systems operations resources utilization and performance.\n* Communicate regularly with senior management to report on operations performance.\n* Maintain open communications with user management to keep them apprised of operational situations that impact or may impact their respective areas.\n* Develop and maintain relationships with key stakeholders inside and outside National Network Operations.\n* Establish and maintain appropriate quality control systems for the validation of data input and output.\n* Responsible for data processing supplies inventory and procurement.\n* Maintain and schedule satisfactory equipment maintenance.\n* Coordinate, schedule and plan the installation of equipment.\n\nPeople Management\n* Monitor workload of staff to ensure team members are consistently managed and challenged.\n* Play significant role in performance management, either overseeing or actually writing appraisals, giving feedback and helping staff design their career development plans.\n* Actively participate in HR performance measurement processes.\n* Work with HR and Resource Management to define and implement programs to address changes in resourcing, career mobility, career development and reward / recognition initiatives.\n* Promote effective teamwork and manage the resolution of interpersonal issues.\n* Identify ways to share resources across business services / processes to promote information sharing and career / skill development through job rotation\n* Define staffing plans and oversee recruiting process to achieve goals\n\nKnowledge Sharing / Management\n* Promote the use of knowledge management processes and tools\n* Share / leverage successful products, processes and best practices across the technology organization\n* Implement communication and knowledge sharing process for team members\n* Refine and enhance technology methodologies and / or standards\n* Ensure documentation is captured in a document management system; publicize deliverable location to the organization as necessary\nMinimum Experience and Educational Requirements\n* College degree in related technical / business areas or equivalent work experience\n* 7 to 10 years of relevant professional work experience. Requires 5 years prior management experience\n* Understanding of the technology organization and / or business and technology\n* Excellent problem solving / analytical skills and knowledge of analytical tools\n* Current technical certifications relevant to system infrastructure within scope\nOrganizational Structure\nReports to: Sr. Manager of Network Support Systems\nDirect Reports:\n* Sr System Engineers\n* System Engineers\n* Sr Database Administrators\n* Database Administrators\n* Unix Systems Engineers", "title": "Manager of Systems Support & Database Management - Schaumburg, IL", "url": "http://find.uscellular.jobs/xml/26119186/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:52:55", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26119186}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Sr IS Security Engineer\nLocation: Illinois-Bensenville\nCollaborate with the Information Risk group and Audit Group to identify & prioritize risk components, technology audits and compliance issues respectively for the IS organization. Advocate, design, and implement processes and technology relating to risk and access control across the technology organization. Ensure control policies are executed upon in accordance with corporate-wide policies and external regulatory obligations.\n\n\nRole Specific Responsibilities\n* Manage and operate network security devices including, implementation, and support\n* Manage and operate Identity and Access Management software including, implementation, and support \n* Review and act upon vulnerability scans, IDS alerts, SIEM Alerts, and other security logs\n* Monitor and report on system performance\n* Create and communicate system vulnerability reports\n* Perform SOX testing\n* Ensure that security configurations of key systems are properly implemented, monitored and reported\n* Produce management reporting, including appropriate metrics that inform management as to the state of information risk\n* Recognizes and identifies potential areas where existing security polices and procedures require change, or where new ones need to be developed, especially regarding future business expansion\n* Ensure the IS organization is aware of their responsibilities and accountability for compliance with policies\n* Conduct risk assessments, compliance and control reviews for the technology organization\n* Provide information risk management consulting to technology teams\n* Evaluate and recommend security software/hardware and its application\n* Establishes alternative security measures if needed to support audit findings, known vulnerabilities, or disaster recovery efforts\n* Perform security testing for new systems\n* Work with the Infrastructure Manager to identify and arrange for deployment of appropriate compensating controls to address security and risk gaps\n* Ensure technology teams are made aware of security engineering and architecture projects that could be incorporated into business solutions\n* Lead security investigations and provide forensics services in responds to security incidents\n* Ensure compliance with local regulations e.g. local encryption regulations and privacy laws\nPeople Management\n* Manage individual and team workload to deliver to agreed upon project milestones\n* Proactively promote consistent project-based performance measurement and skill development of junior staff\n* Promote effective teamwork and resolve interpersonal issues\n* Provide input to staffing plans at the project-level to identify key / required skills\n* Requires minimal supervision to perform job duties\n* Train other Security Engineers on processes, procedures, and technologies\n* Actively mentors other Security Engineers\n* College degree in related technical / business areas and/or 7 to 12 years equivalent work experience\n* Well rounded understanding of technology, operations and key business processes\n* Member of SANS or other leading security organizations\n* Strong organization skills\n* Strong change management skills\n* Highly flexible and able to adapt to change\n* Strong problem solving and analytical capabilities\n* Excellent written and verbal communication skills\n* Strong influencing and negotiation skills\nRelevant Technical Skills\n* Information Risk Mgmt: Content filtering technologies, application firewalls, vulnerability scanners, LDAP, forensics software, security incident response, Identity Management (IdM)\n* O/S: Linux (Red Hat, SUSE), Windows (2000/XP2003 Server), UNIX\n* Network: Firewalls, Proxy Servers, Reverse Proxy Servers, IPS, SEIM\n* Software Languages: Perl, Shell\n* Standards & Methodology: ITIL, COBIT, SOX, PCI\n* Office Automation: Word, Excel, Outlook\n* Planning & Design: Microsoft Project, Visio", "title": "Sr IS Security Engineer", "url": "http://find.uscellular.jobs/xml/26119208/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:53:15", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26119208}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Intern - Application Development - Bensenville, IL\nLocation: Illinois-Bensenville\nThe Software Engineer/Application Developer Intern will participate in application support and enhancement activities. They will support and adhere to coding standards, procedures, and techniques by contributing to the technical code documentation. In addition, they may be responsible for performing unit and system testing\n\nRESPONSIBILITIES:\n* Understand and comply to SDLC in all planning steps\n* Identify applicable system platform, components, and dependencies\n* Translate technical requirements into programmed application modules\n* Develop/enhance software application modules\n* Perform unit, system and integration testing and participate in capacity / performance testing of an application\n* Create/test prototypes\n* Identify, troubleshoot and resolve application issues and code defects; escalates as appropriate. \n* Participate in root cause analysis and resolution as directed. \n* Works closely with development teams to implement fixes as required\n* Course work towards a degree in Information Technology/Systems or related degree from an accredited college/university\n* Understanding of at least one applicable programming language and design technique\n* Knowledge of version and revision control practices and procedures\n* Knowledge of Systems Development Life Cycle (SDLC)\n* Coursework in Java, C#, VB", "title": "Intern - Application Development - Bensenville, IL", "url": "http://find.uscellular.jobs/xml/26119206/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:53:14", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26119206}, {"country_short": "USA", "city": "Chicago", "description": "Title: Project Manager, Strategic Initiatives\nLocation: Illinois-Chicago\nLeads intermediate sized project teams for large enterprise projects or programs. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leadership expectations. Leads in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time.\n\n\n* Leads cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables.\n* Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.\n* Clearly communicates expectations of project team members and holds team accountable to assigned deliverables.\n* Monitors workload of team members and provides feedback on individual and team performance.\n* Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.\n* Work with team to create solutions for issues identified during project.\n* Leads activities required to complete project documents: project plan, project charter, scope, and project schedules.\n* Obtains appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders.\n* Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met.\n* Communicates project status to team, business owners and executive leadership as appropriate throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project.\n* Occasionally assumes responsibility for procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project.\n\n* This associate will generally be responsible for managing projects with the following criteria:\n    -Revenues or costs greater than $1M per project;\n    -A duration of 6 months to 1 year;\n    -Involve 3-5 different departments within a functional area and may include multiple functional areas or third parties;\n* Teams of 10 to 20 associatesConcurrently lead 1 large or 1-2 intermediate projects\n* Undergraduate degree (preferably in a business-related field) required.- Business-related graduate degree preferred.\n* Two or more years project management experience required.\n* Three or more years of functional/operational experience required.\n* Project Management Professional (PMP) or equivalent certification preferred.\n* Demonstrates a high level of interpersonal skills\n* Ability to effectively communicate to various levels in the organization.\n* Creates an environment that motivates, inspires and respects others.\n* Ability to build team cohesiveness to achieve results.\n* Ability to promote a shared vision and customer focus.\n* High organization and plannign skills.\n* Ability to self start, work independently and be versatile in a dynamic environment.\n* Highly skilled at relationship building within project and across the organization.\n* Ability to drive results through accountability.", "title": "Project Manager, Strategic Initiatives", "url": "http://find.uscellular.jobs/xml/26119194/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:53:00", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26119194}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Evergreen\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Evergreen", "url": "http://find.uscellular.jobs/xml/26119177/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:52:37", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26119177}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Hyde Park\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Hyde Park", "url": "http://find.uscellular.jobs/xml/26119221/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 02:53:33", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26119221}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Sr Database Administrator\nLocation: Illinois-Bensenville\n\nPlan, design, develop, test, implement, and troubleshoot infrastructure database technologies in the customer-servicing environment. Provide subject matter expertise around specific technologies. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for IS operations.\n\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.\n\nRole Specific Responsibilities\n\nSupport and Maintenance\n* Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals.\n* Lead the customer-servicing infrastructure strategy reviews and development by performing applicable analysis.\n* Analyze database & system response time and determine tuning recommendations to improve performance.\n* Interface with the vendors' senior technical staff/management on critical/escalated database and system related outages.\n* Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution. Senior escalation point for all customer-servicing issues.\n* Perform 24x7 advanced tier troubleshooting, including off-hour maintenance and optimization activities, problem resolution, and on-call. \nProject Delivery\n* Participate in customer-servicing infrastructure implementation projects.\n* Implement technology and customer-servicing infrastructure changes.\n* Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure.\n* Evaluate new product/solutions for inclusion in our customer-servicing environment.\n* Tools\n* Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to database and system infrastructure.\n* Develop database and system performance tools and integrate them into the existing infrastructure.\n* Ensure communication of process and procedure changes to key stakeholders.\n* Design an effective test plan for any new / changed customer-servicing infrastructure.\n* Develop full suite of documentation as it relates to the customer-servicing database infrastructure (Work Plans, Standards, policies and procedures, etc.).\n* Support identification and collection of metrics and performance reporting processes.\n* Identify process improvement areas and develop the improvement initiatives. \nSkills\n* Determine Key Performance Indicators and infrastructure standards.\n* Research current industry technology to better facilitate vendor and partner communications.\n* Subject Matter Expert (SME) for relevant technologies.\n* Require minimal supervision to perform job duties.\n* Actively mentor other DBA staff.\n* Actively maintain our current database infrastructure to expedite the resolution process.\n* Develop and deliver cross-training activities.\n* Participate in, and encourage a knowledge-sharing environment both within, and outside the department.\n* Develop and maintain knowledge of internal database infrastructure, operations, and devices. \nBusiness Partnership\n* Maintain relationships with the customers, associates, and vendors to proactively identify needed changes.\n* Establish working relationships with technical, business and sourcing counterparts.\n* Lead and participate in process improvement initiatives.\n* Assemble cross-functional workgroups of key stakeholders to provide the direction of the various platforms.\n* Actively participate in industry/vendor forums to guide product development activities. \nPeople Management\n* Manage individual workload and deliver to agreed-upon milestones.\n* Proactively promote consistent project-based performance measurement and skill development of junior staff.\n* Actively participate in HR performance measurement processes.\n* Demonstrate ability to work in team environment and help resolve issues.\n* Provide input to staffing plans at the project-level to identify key / required skills.\n* Participate in the interview process for associate and DBA candidates.\n* Bachelor's degree in related technical / business area is preferred.\n* Understanding of the relevant technologies.\n* Understanding of the business and industry.\n* Experience re-engineering / process improvement.\n* Strong change management skills; change agent.\n* Excellent problem solving / analytical skills and knowledge of analytical tools.\n* Excellent written and verbal communication skills.\n* Excellent presentation skills demonstrated in front of large audiences.\n* Ability to create / define metrics that accurately reflect the current state of a given process or operation.\n* Certification(s) in relevant field of expertise is preferred.\n* Experience supporting mission-critical infrastructure in a fast-paced environment.\n* O/S: HP - 11i, AIX - 5L, Windows - 2000, XP, server 2003.\n* Languages : Perl, KSH, Bash, C, SQL, PL/SQL, PHP, XML.\n* Business Applications : Remedy Trouble Ticketing, Informatica, Business Objects, IBM/Rational ClearCase and ClearQuest, Embarcadero DBArtisan and ERStudio.\n* Office Automation : Microsoft Outlook, Word, Excel, and PowerPoint.\n* Planning & Design : Microsoft Project, Visio.", "title": "Sr Database Administrator", "url": "http://find.uscellular.jobs/xml/25091971/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-29 20:27:50", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25091971}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Data Network Engineer - Access Design and Support\nLocation: Illinois-Schaumburg\nDesign complex data solutions for U.S. Cellular's Data Access network. Provide Tier 3 technical support. Train and mentor Tier 1 and Tier 2 support engineers. Engage in network planning and network design changes. Design the data access architecture. Provide subject matter expertise around specific technologies. Provide project management/subject matter expertise in support of the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for data access operations. Additional responsibilities reviewing existing and newly designed data network elements to ensure proper levels of redundancy, diversity, cost efficiencies, aggregation impact, and capacity are being met.\n\nResponsibilities\n      Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals\n      Analyze network & system response and determines tuning recommendations to improve performance.\n      Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution\n      Scheduled rotational on-call assignment\n      Provide project management oversight to customer-servicing infrastructure implementation projects.\n      Implement technology and customer-servicing infrastructure changes\n      Evaluate new product/solutions for inclusion in our customer-servicing network\n      Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs\n      Design an effective test plan for any new / changed customer-servicing infrastructure\n      Support identification and collection of metrics and performance reporting processes\n      Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Work Plans, Standards, policies and procedures, etc.)\nQualifications\n      Bachelor's degree in Computer Science, Information Technology, Systems Engineering, Mathematics, or equivalent education plus 5 years experience preferred.\n      CCNA, CCNP, or CCIE Certification desirable.\n      2 to 4 years in network design and architecture required.\n      In depth experience with CISCO line of products required\n      Telecom provisioning experience preferred\n      MPLS Traffic Engineering preferred\n      Network Protocols: TCP/IP, MPLS,\n      Routing Protocols: OSPF, BGP\n      Design and Implementation of ALU-7750/ALU-7705 preferred\n      Business Applications: Excel, Remedy Ticketing, Visio", "title": "Data Network Engineer - Access Design and Support", "url": "http://find.uscellular.jobs/xml/25354946/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-14 19:54:38", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 25354946}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr. Manager Product Strategy\nLocation: Illinois-Chicago\nSuccessfully lead a team of product strategy managers/associates overseeing the long term product roadmap / product vision for Marketing. This includes overseeing the continuous assessment of technology and customer needs, as well as a longer-term plan - specifically, evaluating and recommending new business opportunities, assessing service platforms, devices, and technologies, and maintaining the roadmap for new voice and data services. The team is responsible for staying abreast of wireless developments and for producing plans and recommendations that allow the company to maximize its revenue growth and profitability through voice and data products. \n* Lead team of product strategy professionals responsible for assessing and recommending new and longer-range (12 months) products and services\n* Assess industry developments, competitor plans and positioning, and trends in customer demand and adoption for wireless services for purposes of own roadmap development.\n* Ultimately responsible for evaluating and recommending new business opportunities, service platforms and technologies, and maintaining the long term roadmap for new voice and data services.\n* Understand the wireless industry and the technologies that support it and be able to direct team members in their roles in regards to strategy, technology and product assessments\n* Motivate and inspire team of product strategy professional to assess new services based on our revenue and profitability goals, customer needs - in alignment with our strategic segments - and the\n* Ensure team initiates, develops and manages strong partnerships with key stakeholders (internal and external) in order to successfully assess new product opportunities\n* Ensure team solicits input from others, shares all relevant information and respects others' contributions\n* Ensure joint planning and prioritization with effective hand-offs between all key stakeholders (New Product Development, Product Management, Product Operations) to ensure an integrated approach to achieving business goals.Work closely with Engineering and Information Systems (I.S.) teams on technology platform decisions to ensure alignment\n* Assess and allocate team resources based on evaluation of priorities to attain company strategic initiatives\n* Focus on leadership within U.S. Cellular's Dynamic Organization and develop criteria/metrics of success for the Product Strategy team\n* Set clear expectations and challenging goals, holding others accountable for their performance; accurately assess strength and development areas; provide timely, specific feedback and helpful coaching; encourage and empower team to achieve; create enthusiasm, a feeling of ownership, and a desire to achieve. Seek commitment to taking action or making behavioral change\n* Develop a common vision and provide clear direction and priorities to team; clarify roles and responsibilities among team members\n* Demonstrate passion and excitement for serving customers. Challenge others to think like a customer. Take ownership for solving customer problems\n* Build an effective team committed to organizational goals; foster collaboration among team members and among teams; use teams to address relevant issues. Build positive energy/attitude among the group\n* Express oneself clearly and succinctly; create an atmosphere in which timely and high quality information flows smoothly between self and others; encourage the open expression of ideas and opinions; listen to input from others without prejudging; facilitate the discussion and resolution of differences; adjust personal communication style/message by monitoring and responding to verbal and non-verbal cues. Speak persuasively to influence and energize others. Express ideas/information clearly and concisely\n* Drive for results and success; convey a sense of urgency when appropriate; set high standards for personal performance and persistence despite potential obstacles \n* Minimum 7 years in product strategy/management, product development, or marketing. Professional experience within the software or telecommunications industries or with a wireless voice/data service provider a strong plus; alternatively, a combination of industry and consulting experience at top tier firm\n* Experience managing people/teams\n* Strong preference to MBA and/or equivalent work experience with BA/BS Marketing / Business or Engineering undergraduate degree.\n* Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)\n* Must have experience in developing business cases for executive management. Experience and insights into forecasting market development of new products for both consumer and business segments.\n* Strong strategic and analytical skills needed with strong financial acumen.\n* Excellent oral and written communication skills required.", "title": "Sr. Manager Product Strategy", "url": "http://find.uscellular.jobs/xml/25354961/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-14 19:55:09", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25354961}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Technical Support Engineer - Lucent - 3rd Shift - Schaumburg, IL\nLocation: Illinois-Schaumburg\nProvides tier 2 and 3 support for National Voice Switching Network Software, Hardware and Processes. Works with and supports Regional Office, National Network Operations, Field Organization and Customer Support Organizations and provides expert problem resolution. Responsible for reducing Mean Time To Restoral (MTTR) and Issue Handling times, ensuring high customer service expectations are being met. Required to manage issues with Network Voice Switching equipment Vendors to ensure timely resolution of equipment, software and process failures. Responsible for software and process review while providing expert technical input for improvement.\n\n* Provides Tier 2 and 3 level support to Voice Switching Network Equipment, Software and Processes by carrying out expert level diagnostic investigation for highly-complex wireless network issues or issues with substantial service impact and collaborate with peer support teams to generate a support plan to resolve the issue in the shortest timeframe possible. \n* Provides support to geographically and skill set diverse teams, including Regional Office, National Network Operations, Field Organizations and Customer Support Organizations. \n* Provide design recommendations to the relevant US Cellular engineering organization to improve the customer experience or ease of operation long-term. \n* Maintains low Mean Time To Restoral (MTTR) and Issue handling times delivering high levels of Customer Service \n* Write, review and issue technical bulletins for distributions with in engineering and operations. \n* Communicates technical issues and resolutions with Managers, Directors and Executives. \n* Maintains NOC and Customer Tickets and provides timely updates and closures. \n* Manages Vendor tickets to ensure efficient and customer focused support is maintained. \n* Performs outage support and escalations for network issues \n* Collaborate with US Cellular and Vendors to provide accurate and detailed Root Cause Analysis \n* Software and Process review and feedback \n* Provide 24x7 Support though on call rotations covering nights and weekends \n* Team with cross functional organizations to help support the core business practices, network infrastructure and systems. \n* Develop tools and scripts to aid ability to provide high level of technical support \n* Provide peer review and knowledge sharing/training across organizations and teamsBachelors degree or equivalent experience required\n* \nExcellent understanding of Wireless technology and supporting systems\n* \nMinimum of five years experience in voice networking and operations\n* \nSkills:\n* \nALU CDMA Wireless Systems, Lucent 5e Switch, ECP\n* \nALU EVDO/RNC\n* \nALU CMS5100 (AnyPath voice messaging system)\n* \nALU 7750 router; SAM5620 management system\n* \nSubscriber Administration (HLR/VLR, MDN, ESN, MIN, CF, VM, 3WC, Cid, MWI, Roaming, Provisioning)\n* \nSwitch Administration (SS7, AMA, Alarms, MHD, IOP, Vocoders, Trunking, ROP, OMs, WIN Triggers,Table)\n* \nAdditional preferred Skills:\n* \nCall Routing & Call Completion - Number Admin, DxD analysis, DNmod, 800 Services, E911, LNP/WNP, TLD\n* \nTellabs DACS 5500\n* \nIP backhaul\n* \nLTE\n* \nScripting: Perl, PHP, C , Shell Script\n* \nExcellent communication skills\n* \nEffective organizational and interpersonal skills. Basic Project Management Skills\n* \nExcellent computing and Office software skills\n* \n20% Travel", "title": "Technical Support Engineer - Lucent - 3rd Shift - Schaumburg, IL", "url": "http://find.uscellular.jobs/xml/25000218/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-22 18:24:54", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 25000218}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Bilingual Polish Required - Part Time Bedford Park\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Bilingual Polish Required - Part Time Bedford Park", "url": "http://find.uscellular.jobs/xml/25025073/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-23 14:54:55", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25025073}, {"country_short": "USA", "city": "Chicago", "description": "Title: Real Estate Department Intern\nLocation: Illinois-Chicago\nThe RES (Real Estate Services) Intern be given exposure to many facets of the real estate operations of a major retailer, office and commercial building lessee and operator of many real estate properties and related services.\n\n\n\u00b7     Meet with discipline leaders (cellsite, facilities, retail/commercial leasing, environmental health & safety, security operations and fleet operations).\n\u00b7     Become a mentee in each discipline, become familiar with processes and procedures, AR/AP in cell site leasing/accounting as an example, contract negotiation retail/commercial leasing etc.\n\u00b7     Understand and be exposed to lease and contract negotiation. Give input and problem solve as scenarios are presented.\n\u00b7     Assist and learn facilities operations in our retail store, regional offices, and call centers. An in depth look at the day to day operational activities.\n\u00b7     Become familiar with environmental and safety issues in a large diverse company.\n\u00b7     Be exposed and assist in corporate security operations. File reports and investigate incidents that affect the company. (Retail store security, incidents and policy development and enforcement).\n\u00b7     Participate in learning how to organize a fleet of over 600 vehicles. From policy development, governmental regulations, testing/training and maintaining a safe fleet of vehicles and drivers.\n\u00b7     Being able to multi-task in each discipline and learn.\nRequired Qualifications\n\u00b7     3 year completion toward a Bachelor Degree in Business Administration\nOther Qualifications\n\u00b7     Experience with MS Word, Excel and PowerPoint\n\u00b7     Excellent listening skills, quick learner and capable of multi-tasking\n\u00b7     Outstanding communication and interpersonal skills. The ability to be to with and be understood.\n\u00b7     Strong leadership attributes\n\u00b7     Effectively working across all levels of the organization and with different levels of authority\n\u00b7     Flexibility", "title": "Real Estate Department Intern", "url": "http://find.uscellular.jobs/xml/26297459/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-03 18:36:33", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26297459}, {"country_short": "USA", "city": "Oak Park", "description": "Title: Retail Wireless Consultant - Part Time Oak Park, IL\nLocation: Illinois-Oak Park\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Oak Park, IL", "url": "http://find.uscellular.jobs/xml/26431929/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-09 18:53:55", "state": "Illinois", "state_short": "IL", "location": "Oak Park, IL", "uid": 26431929}, {"country_short": "USA", "city": "Bolingbrook", "description": "Title: Resource Planning Specialist\nLocation: Illinois-Bolingbrook\nResponsible for creating work schedules using the Workforce Planning forecasting / scheduling software. Monitors day-to-day department/center performance; alerts management to discrepancies or issues around changing service levels. Maintains schedules and conducts all shift processes. Coordinates with Telecom department for moves / adds / changes for associates.\n\n* Monitors real-time performance. Alerts management to discrepancies or real-time changes in service levels.\n* Establish and maintain communications channels regarding events that impact call volume.\n* Proactively collaborates with other departments; call center staff and Regional Support Organization to identify opportunities for improvement of resource utilization, and provide input on performance.\n* Maintains and updates Associate database for scheduling purposes. Works with leadership to update and maintain associate benefit history.\n* Conducts schedule optimization and schedule bidding in accordance to established guidelines.\n* Receives and processes calls on a daily basis for scheduling needs and adjustments. \n* Processes all hourly, daily and weekly reporting as needed by center management.\n* Provides associate/coach training on resource planning policies and procedures.\n* Serves as a point of contact for questions on resource planning policies and procedures.\n* Serves as interface/subject matter expert for workforce management and call performance software.\n* Assists in other tasks or projects as assigned.\n* Must be able to work 11am-8pm Monday - Friday\n\n* High School diploma or equivalency certification required; some college preferred\n* Highly organized with demonstrated organizational, analytical, and trouble-shooting skills \n* Minimum of three years customer service experience preferred, with emphasis on cellular service\n* Previous experience as a scheduling analyst utilizing eWFM or TCS in an inbound call center preferred\n* Proficient with Microsoft Office software including Excel, Word, Outlook, and PowerPoint\n* Knowledge of ACD systems including Meridian and Symposium including agent database, basic call routing, and reporting, and Real Time Monitoring preferred", "title": "Resource Planning Specialist", "url": "http://find.uscellular.jobs/xml/26378977/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:56:48", "state": "Illinois", "state_short": "IL", "location": "Bolingbrook, IL", "uid": 26378977}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Sr Systems Support Engineer - Storage\nLocation: Illinois-Schaumburg\nPlan, design, engineer, develop, implement, and troubleshoot infrastructure technologies on the customer-servicing network. Provide subject matter expertise on all servers that support customer facing applications as well as enhanced data services. Provide project management for the deployment of cross organizational projects. This position will interface with the highest technical levels of our vendors support organizations. The individual will lead the evaluation and implementation of new technologies, policies, and procedures for business network operations.\nEssential Duties and Key Responsibilities\nRole Specific Responsibilities\n\nSupport\n\u2022 Leads the customer-servicing infrastructure strategy reviews and development by performing applicable analysis.\n\u2022 Analyzes network & system response and determines tuning recommendations to improve performance.\n\u2022 Interfaces with the vendors' senior technical staff/management on critical/escalated network and system related outages.\n\u2022 Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution. Senior escalation point for all customer-servicing issues.\n\u2022 Perform 24x7 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, and on-call\n\nEngineering\n\u2022 Engineers infrastructure technologies that support applications and enhanced data services.\n\u2022 Leads project management for cross-functional organizations on customer-servicing infrastructure implementation projects.\n\u2022 Implements technology and customer-servicing infrastructure changes.\n\u2022 Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure\n\nTools\n\u2022 Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to network and system infrastructure.\n\u2022 Develops network and system performance tools and integrates them into the existing infrastructure.\n\u2022 Ensure communication of process and procedure changes to key stakeholders.\n\u2022 Design an effective test plan for any new / changed customer-servicing infrastructure.\n\u2022 Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.)\n\u2022 Support identification and collection of metrics and performance reporting processes\n\u2022 Identify process improvement areas and develop the improvement initiatives.\n\u2022 Determines Key Performance Indicators and infrastructure standards\n\nSkills\n\u2022 Research current industry technology to better facilitate vendor and partner communications\n\u2022 Subject Matter Expert (SME) for relevant technologies\n\u2022 Requires minimal supervision to perform job duties.\n\u2022 Actively mentors other engineering staff\n\u2022 Actively maintains our current network infrastructure to expedite the resolution process\n\u2022 Evaluates new product/solutions for inclusion in our customer-servicing network\n\u2022 Develop and deliver cross-training activities\n\u2022 Participates in, and encourages a knowledge-sharing environment both within, and outside the department\n\nBusiness Partnership\n\u2022 Maintain relationships with the customers, associates, and vendors to proactively identify needed changes.\n\u2022 Establish working relationships with technical, business and sourcing counterparts.\n\u2022 Lead and participate in process improvement initiatives.\n\u2022 assembles cross-functional workgroups of key stakeholders to provide the direction of the various platforms\n\u2022 Actively participates in industry/vendor forums to guide product development activities.\n\nPeople Management\n\u2022 Manage individual workload and deliver to agreed-upon milestones.\n\u2022 Proactively promote consistent project-based performance measurement and skill development of junior staff.\n\u2022 Actively participate in HR performance measurement processes.\n\u2022 Demonstrate ability to work in team environment and help resolve issues.\nProvide input to staffing plans at the project-level to identify key / required skills.\nParticipate in the interview process for associate and engineer candidates.\nBachelor's degree in related technical / business area is preferred\n\u2022 Master's degree in related technical /business area is preferred\n\u2022 Understanding of the relevant technologies\n\u2022 Understanding of the business and industry\n\u2022 Experience re-engineering / process improvement\n\u2022 Strong change management skills; change agent.\n\u2022 Strong project management experience running cross-functional teams.\n\u2022 Excellent problem solving / analytical skills and knowledge of analytical tools\n\u2022 Excellent written and verbal communication skills.\n\u2022 Excellent presentation skills demonstrated in front of large audiences.\n\u2022 Ability to create / define metrics that accurately reflect the current state of a given process or operation\n\u2022 Certification(s) in relevant field of expertise is preferred.\n\u2022 Experience supporting mission-critical infrastructure in a fast-paced environment\n\u2022 Travel required\n\nSkills\n* Sun Hardware\n* Solaris\n* EMC\n* Storage Area Network(SAN)\n* Veritas Volume and File system\n* Shell scripting\n* Networking TCP/IP\n* Oracle databases\n* Veritas Netbackup\n* Linux\n* Windows (all versions)", "title": "Sr Systems Support Engineer - Storage", "url": "http://find.uscellular.jobs/xml/26277846/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:08", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26277846}, {"country_short": "USA", "city": "Chicago", "description": "Title: Revenue Assurance Specialist\nLocation: Illinois-Chicago\n\nTo ensure the integrity of USCC's revenue stream with primary focus on strengthening and/or building revenue assurance process controls. This position is charged with helping coach and develop a team of revenue assurance analysts and with leading problem resolution efforts and process improvement projects. This role will serve as a technical subject matter expert on billing issues as well as a business advisor in matters relating to USCC's overall revenue cycle. This position is expected to be flexible to and supportive of potential changes in revenue processes and, scope of responsibilities and areas of expertise.\n\n* Analyze nature of billing problem inquiries and assess severity of issue and resources required for optimum resolution, escalating as deemed appropriate; resolve the problems; and communicate the resolution.\n* Actively lead/participate in company-wide and/or revenue assurance initiatives ensuring comprehensive coverage of all applicable areas in revenue assurance.\n* Analyze/review usage-driven billing and error documents used for Bill Validation, Revenue Reasonability Analyses, Error Resolution and Table Maintenance. Resolve issues promptly to ensure the timeliness, accuracy and completeness of customer bills and revenue recorded. Strengthen/build process controls as necessary.\n* Proactively identify and assess internal control weaknesses in Revenue Assurance processes; propose/implement change/ update RA's SOX documentation as required before quarter-end testing.\n* Establish and cultivate working relationships with internal clients across the organization. Foster consistent positive client satisfaction by: 1) establishing service level agreement(s); 2) following through with agreed upon terms; 3) maintaining open channels of communication; and 4) conducting periodic formal and informal client satisfaction assessments based on performance metrics defined in SLAs.\n* Be a change agent and engage in continuous process improvements, through 6 Sigma initiatives, to ensure that revenue assurance processes are effective, reliable and customer driven.\n* Serve as the Revenue Assurance Supervisor's right-hand person providing support in work load management, staffing and other administrative matters.\n* Assist BCS senior leaders in preparation for periodic operational reviews.\n* Proactively identify opportunities to improve communication and build a stronger team.\n* Assist in the evaluation of staff training needs. Seek opportunities to keep abreast of current CARES/IS technology to optimize staff effectiveness and expertise.\n* Ensure RA training materials and user manuals are current. Redesign/update where necessary.\n* Lead by example and consistently behave in a manner which supports the Dynamic Organization.\n* Bachelor's degree in business, accounting or equivalent field.\n* Minimum 3 years experience in billing, revenue accounting/assurance, finance, or customer service.\n* Experience in the telecommunications industry, preferably in wireless.\n* Working knowledge of a billing system, preferably for wireless telecom companies.\n* Project Team & work track leader experience; project task management experience.\n* Critical thinker with excellent organizational and analytical skills.\n* Proven communication and interpersonal skills.\n* Ability to quickly assimilate business and technical information.\n* Self-motivated and multi-task oriented.\n* Proficiency in Microsoft Office applications including MS Project.", "title": "Revenue Assurance Specialist", "url": "http://find.uscellular.jobs/xml/26378993/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:07", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26378993}, {"country_short": "USA", "city": "Chicago", "description": "Title: Strategy Manager\nLocation: Illinois-Chicago\nWe are seeking a Strategy Manger to be a critical member of the Strategy & Corporate Development Group within the Finance organization. The Strategy Manager will provide a broad array of strategic analytical leadership and support to cross-functional business partners, the CFO and Executive Leadership team for projects and initiatives in the areas of strategy, operations and corporate development. This highly visible role will provide broad exposure to the company's operations quickly, and will require a proactive, strategic thinker to span responsibilities including serving as the primary analytic resource for the team while contributing to the thought leadership on key strategic initiatives.\n\nCentral to this person's responsibilities will be:\n\u2022 Leading the production of the company's long range strategic planning and forecast process. The Strategy Manager will: be a key contact point for business partners, driving consensus in thinking and approach; be the primary analytic resource for the team (utilizing both Excel and Hyperion), ensuring alignment of key forecast assumptions; provide critical thought leadership on recommended courses of action necessary to address risks and opportunities identified through the planning process, in order to drive desired business results.\n\u2022 Leading Finance's participation in the review of major strategic initiatives, including, for example, the evaluation of major device portfolio decisions, distribution strategy decisions or technology investment decisions.\n\u2022 Supporting the development and execution of a scenario analysis process including scenario development, assessing strategic implications, signpost monitoring, and risk/opportunity identification.\n\u2022 Modeling and strategic evaluation of acquisitions/divestitures of operating markets or spectrum assets, as opportunity permits.\n\nIn executing their responsibilities, this person will be required to:\n\u2022 Develop a broad and thorough understanding of U.S. Cellular's operations and the telecom industry\n\u2022 Identify industry trends and interpret their potential impact on company strategy and/or forecasting\n\u2022 Create new approaches to assignments that often include technically challenging analytics\n\u2022 Embrace the continuing challenge to absorb and apply new analytical concepts (via external training and independent research).\n\u2022 Assess and model risk and probability in analyses. Knowledge of Crystal Ball software and the ability to interpret and apply its results is a plus, but not required.\n\nThis person will benefit from having a strong knowledge of:\n\u2022 Decision analysis tools and techniques\n\u2022 Discounted cash flow analysis and other financial techniques to model net present value and valuations\n\u2022 Strategic analytical frameworks around situational analysis, competitive strategy and industry analysis.\n\u2022 Hyperion Strategic Planning software a plus, but not required\n\u2022 Third-party strategic alliance structures and their implications including joint ventures, corporate venturing, etc.\nThis person will have strong interpersonal skills to interact with peer-level business partners, seeking to understand others' viewpoints while driving consensus on approach to business problems, and the poise and professionalism to interact with or present analyses and insights to executives when opportunity permits.\n\nThis person will also have the temperament to:\n\u2022 Assimilate quickly into the company's unique, values-based culture, which places an emphasis on creating a positive working environment as a component of achieving the company's objectives\n\u2022 Assume a high level of ownership of assigned projects and show a high level of proactivity and independent initiative.\n\u2022 Deal with forward-looking analyses often characterized by a high degree of uncertainty in the data, and draw actionable conclusions from imperfect information\n\u2022 Work in an environment where priorities change frequently\n\u2022 Likely deal with highly confidential information on a regular basis, requiring a high level of integrity and confidentiality\n\nThis position does not have direct reports.\n* Bachelor's degree required; MBA desired.\n* Minimum of 8-10 years of broad experience in financial analysis/accounting required. Wireless operations experience a plus.\n* Familiarity with strategy concepts and frameworks is required.\n* Ability to function effectively in cross-functional teams is required.\n* Excellent oral and written communication skills are required.\n* Strong strategic and analytic thinking skills are required.\n* Strong Microsoft Excel skills are required.\n* Familiarity with financial valuation techniques (i.e., discounted cash flow, etc.) is preferred.\n* Business knowledge of the wireless industry is a plus.\n* Industry knowledge outside of the wireless environment is a plus.\n* Familiarity with decision analysis and/or probabilistic analysis methods is a plus.\n* Understanding of U.S. Cellular operations is a strong plus.\n* Flexible attitude with changing assignments and priorities is imperative.", "title": "Strategy Manager", "url": "http://find.uscellular.jobs/xml/26378991/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:07", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26378991}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Mgr IT Risk & Compliance (RC2)\nLocation: Illinois-Bensenville\nJob Duties: Direct all activities related to the development, communication and management of policies, controls and practices supporting IT compliance and information security objectives. In addition, the Manager - IT Risk & Compliance ensures that IT compliance and security activities support Enterprise business objectives and are aligned with executive risk tolerances and expectations. Additional duties include: Drive the implementation of framework to support IT governance, risk and compliance objectives; realize significant, measurable gains in IT Governance, Risk and Compliance (GRC) practice maturity; provide end-to-end expert guidance on how to manage IT-related risks; influence priorities and decisions across the organization; communicate the strategic vision and agenda to business partners to ensure alignment and support; provide insightful advice and skillful execution; leverage risk management activities to safeguard IT's support of the delivery of business performance; provide end-to-end expert leadership on how to effectively achieve and sustain compliance with regulatory, industry and contractual obligations, as well as information security policies and practices; provide direction and guidance to IS leaders regarding best practices and solutions that support business goals and objectives; accountable to provide and approve IT controls and security requirements for technology and business partner initiatives; ensure that contracts provide adequate protections to U.S. Cellular in the areas of legal/regulatory compliance and IT security; direct security risk assessments and management testing of IT controls; direct Internal Audit programs, including scoping, planning, reporting, remediation and follow-up; drive continuous improvement in IT governance, risk, compliance and security practices based on expert knowledge in domain areas, industry best practices, business objectives and risk tolerances; lead initiatives to regularly assess the adequacy and effectiveness of IT controls, security policies; direct remediation activities and initiate actions to ensure that compliance and security gaps are successfully addressed; represent the IS organization in interactions with internal / external auditors, attorneys, regulators and other 3rd parties within the scope of their domain expertise; lead organizational awareness of compliance, risk, security and privacy concepts and best practices; demonstrate to the organization how effective IT risk management practices and controls enable compliance and business process efficiency; lead an ongoing communication and education forum for the exchange of ideas and information across all IT senior executives and functional areas, as well as its business partners; manage individual and team workloads to deliver agreed upon commitments.  \nEducation Requirement: Bachelor's degree, or a combination of education, training, or experience that employer deems equivalent to a bachelor's degree, or its foreign equivalent, in Computer Science, Computer Information Systems, or a related field.\n\nWork Experience Requirement:Ten (10) years of related experience.\n\n\nSpecific Skills or Other Requirements: Applicant must have work experience in: (i) Risk Management and Assessment; (ii) Compliance Management and Control Assessment; (iii) Gap Analysis; and (iv) Project Management.      \n\nInterested applicants may apply online through the career page atwww.uscellular.jobs(reference job #INF000256).", "title": "Mgr IT Risk & Compliance (RC2)", "url": "http://find.uscellular.jobs/xml/26378982/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:04", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26378982}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Mobile Core Engineer - Schaumburg, IL or Knoxville, TN\nLocation: Illinois-Schaumburg\nPlan, design, engineer, develop, implement, and troubleshoot infrastructure technologies on the customer-servicing network. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for business network operations.\n\nRole Specific Responsibilities\n\nSupport\n\u00b7     Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals\n\u00b7     Analyzes network & system response and determines tuning recommendations to improve performance.\n\u00b7     Supports the customer-servicing infrastructure strategy reviews and development by performing applicable analysis\n\u00b7     Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution\n\u00b7     Perform 24x7 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, and on-call\nEngineering\n\u00b7     Provide project management oversight to customer-servicing infrastructure implementation projects.\n\u00b7     Implements technology and customer-servicing infrastructure changes\n\u00b7     Lead interaction with partner organizations/departments to engineer cross-functional solutions for our customer-servicing infrastructure\n\u00b7     Evaluates new product/solutions for inclusion in our customer-servicing network\nTools\n\u00b7     Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs\n\u00b7     Ensure communication of process and procedure changes to key stakeholders\n\u00b7     Design an effective test plan for any new / changed customer-servicing infrastructure\n\u00b7     Support identification and collection of metrics and performance reporting processes\n\u00b7     Participate in process improvement initiatives, when applicable\n\u00b7     Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.)\nSkills\n\u00b7     Actively maintains knowledge of current technology\n\u00b7     Actively maintains our current network infrastructure to expedite the resolution process\n\u00b7     Develop and deliver cross-training activities\n\u00b7     Participates in, and encourages a knowledge-sharing environment both within, and outside the department\n\nBusiness Partnership\n\u00b7     Maintain relationships with the customers, associates, and vendors to proactively identify needed changes\n\u00b7     Establish working relationships with technical, business and sourcing counterparts\n\u00b7     Participate in process improvement initiatives\n\u00b7     Participate in industry/vendor forums to guide product development activities\n\nPeople Management\n\u00b7     Manage individual workload and deliver to agreed upon milestones\n\u00b7     Proactively promote consistent project-based performance measurement and skill development of junior staff\n\u00b7     Actively participate in HR performance measurement processes \n\u00b7     Demonstrate ability to work in team environment and help resolve issues\n\u00b7     Provide input to staffing plans at the project-level to identify key / required skills\n\n\u00b7     Bachelor's degree in related technical / business areas is preferred\n\u00b7     Understanding of the relevant technology\n\u00b7     Understanding of the business and/or industry\n\u00b7     Experience re-engineering / process improvement\n\u00b7     Strong change management skills; change agent\n\u00b7     Excellent problem solving / analytical skills and knowledge of analytical tools\n\u00b7     Excellent written and verbal communication skills\n\u00b7     Ability to create / define metrics that accurately reflects the current state of a given process\n\u00b7     Experience supporting mission-critical infrastructure in a fast-paced environment\n\u00b7     Travel required\n\nWork Experience Required\nMinimum 3 to 5 years relevant work experience\n\nThe 1x Enhanced Data Services Engineer is expected to demonstrate technical knowledge of the skills listed below. The technical skills will depend on his/her specific responsibilities within the organization.\n               \n\u00b7  Software tool: SQL Plus, Perl, K Shell, C Shell, Bash, Tcpdump, Snoop, Ethereal,\n\u00b7   Services : SMS, OTA, MMS, 1x Data, MIP, SIP, Brew, Ev-Do, LTE\n\u00b7   Service Infrastructure : Packet Data Switching Node (PDSN), AAA, Home Agent (HA), Foreign Agent (FA), HSS, OneNDS, P-GW, S-GW, PCRF\n\u00b7  Hardware: UNIX Servers (HP, IBM, Sun), Tandem, x86, Cisco\n\u00b7  O/S & Network:HP/UX, Windows 2000/XP, TCP/IP, Routers, Switches, Firewalls, Linux, BSD, Solaris, IOS\n\u00b7   Network Protocols: IS41, SS7, TCP/IP, SNMP, SMTP, UDP, Radius, PPP\n\u00b7  Business Applications: Remedy Trouble Ticketing, DotProject\n\u00b7  Office Automation: Word, Excel, Outlook, PowerPoint\n\u00b7  Planning & Design: Microsoft Project, Visio", "title": "Mobile Core Engineer - Schaumburg, IL or Knoxville, TN", "url": "http://find.uscellular.jobs/xml/26378999/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:38", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26378999}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Bilingual Spanish Required - Armitage\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Bilingual Spanish Required - Armitage", "url": "http://find.uscellular.jobs/xml/26378989/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:07", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26378989}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Bilingual Spanish Required - Armitage\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Bilingual Spanish Required - Armitage", "url": "http://find.uscellular.jobs/xml/26378990/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-07 20:57:07", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26378990}, {"country_short": "USA", "city": "Chicago", "description": "Title: Mgr Revenue Assurance\nLocation: Illinois-Chicago\n\nServing BSS, Finance and the entire U.S. Cellular Enterprise, the Manager, Revenue Assurance leads a team of leaders and associates carrying out vital business functions directly impacting associates, customers and shareholders. Responsible for developing and driving the strategic direction of U.S. Cellular's revenue-assurance effort (throughout RA, Finance and the entire enterprise). Aspects of this direction include revenue assurance maximization strategy, project development / prioritization / management, leader and associate development, and strategic partnering.\n\nRole requires a singular combination of interpersonal and leadership skills, strategic abilities, change management expertise, financial / controllership and process disciplines, and project management skills. This role inspires and develops leaders and associates alike, and is expected to handle demanding problems to deliver measurable results. The depth of responsibility in this position is significant, extending across each market and submarket, including every price plan offered and every bill delivered to customers, and enabling every dollar of revenue earned by the enterprise to enter the general ledger.\n\nLeads a team of 4 direct reports and approximately 20 - 25 analysts. Effectively manages RA financial and budgetary responsibilities, including departmental annual budget of $1.8 MM and all existing and new revenue maximization / cost-savings initiatives. Drives daily operations in two locations (Tulsa and RSO) that include ensuring the accuracy of customer bills, preventing revenue leakage, and driving high-value, area-specific and enterprise-wide revenue-maximizing projects. As with all other U.S. Cellular leadership positions, this role must consistently operate at the highest levels of Dynamic Organization and business-ethics behaviors.\n\nRevenue Assurance Maximization Strategy:\n* Provides leadership for development and implementation of revenue maximization strategy in Revenue Assurance, as well as directional leadership in goal-setting (annual / quarterly / monthly). Evolves both strategy and goal-setting as appropriate given enterprise and RA considerations.\n* Translates strategy into operational goals for the RA organization. \n* Leads team to analyze financial results, identify root cause(s) where material revenue leakage occurs, and takes appropriate actions to ensure operational excellence and minimize / stop leakage.\n* Ensures the following daily RA operations in both locations are carried out in an effective manner (measured, timely, accurate & complete): 1) perform quality review of cycle billings and individual submarket revenue results; 2) resolve and recycle voice and data record errors; and 3) maintain billing system rate plans and features.\n* Ensures existing processes' process maps, documentation, and metrics are kept current. Ensures new processes get mapped, documented w/ metrics developed if necessary.\n* Develops and drives to completion key operational and project-based financial and business targets / metrics.\nStrategic Partnering:\n* With strategic partners (Information Systems, Engineering, Product Operations, etc.), drives operational excellence and process improvements / efficiencies across the enterprise revenue cycle.\n* In high value / risk areas and processes, ensures Services Level Agreements (SLAs) are developed with appropriate and reasonable partner agreements and metrics. Working with partners, SLA documentation to be reviewed and rendered current periodically.\n* Interacts directly with major functional leaders, ensures RA financial analytical support consistently available for more complex billing / revenue-impacting projects encountered. \n* Serves as subject matter expert to ensure proper internal controls exist in RA processes and that RA operations are consistently in compliance.\n* With strategic partners, helps determine new products and services that yield high customer satisfaction and revenue.\nProject/ Initiative Development, Prioritization and Management:\n* Identifies, prioritizes, gains buy-in / approval then pursues new revenue maximization opportunities with significant financial impact, consistent with BSS and enterprise strategy.\n* Identifies dependencies between revenue maximization projects that may affect resource allocation, timing and overall project prioritization.\n* Ensures cross-functional revenue maximization projects begin and remain in alignment with enterprise and strategic partner objectives.\n* Ensures successful completion of revenue maximization projects to achieve positive customer impact, associate understanding and adoption, and maximized revenue recognition. Where required, leads / assists with change-management effort.\nLeader and Associate Development:\n* Provides timely, specific feedback and helpful coaching to RA leaders on building the Dynamic Organization, effective leadership and client partnering, and timely business goal attainment; Will seek commitment from given leader to take action and / or make behavioral changes in order to improve performance in target area.\n* Provides timely, specific feedback and helpful coaching to RA associates on building the Dynamic Organization, effective teamwork and client partnering, and timely business goal attainment; Will seek commitment from given associate to take action and / or make behavioral changes in order to improve performance in target area.\n* Gains buy-in and support from leaders and associates on RA goals, effectively communicates goals, then helps leaders translate organizational goals into individual goals (leader and associate). Holds all associates accountable for performance against goals.\n* Provides leadership, guidance and training on internal financial controls, risk assessment and overall operating effectiveness.\n* Assesses, develops and strengthens associate skill sets in core areas of RA: billing system technology, telecom / wireless industry and finance / accounting.\n* Strong leadership abilities that include establishing strategic direction, understanding and mitigating organizational impacts, delivering results through organization-wide involvement and performance, and the ability to maintain a strong customer-focus throughout.\n* Strategic thinker, able to translate strategic objectives into manageable organizational and individual goals.\n* Strong project management and planning skills.\n* 7-10 years experience with billing systems, revenue accounting / assurance, Sarbanes-Oxley (SOX) controllership, and auditing (preferably in wireless industry).\n* 5 years direct supervisory experience.\n* Leadership experience through billing systems or information system upgrades; specific experience in requirements, conversion, testing, and systems implementation desired.\n* Analytical and critical thinking skills with ability to break down complex problems into manageable deliverables and goals.\n* Experience in internal audit / internal control analysis across revenue streams.\n* Demonstrated facilitation, negotiation, and change management experience.\n* Exceptional interpersonal / relationship management skills.\n* High-impact oral and written communications skills, including experience (effectively) engaging all levels of the organization from frontline to executive.\n* Bachelor's degree in business, finance, accounting or equivalent field. MBA or Master's degree desirable.\n* Experience with Process Improvement and or quality methodologies (Six Sigma, Lean, TQM, Baldrige).\n* Proficiency with Microsoft Office Products; familiarity with SAP and other commonly-used financial system tools.\n* Ability to travel up to 25%.", "title": "Mgr Revenue Assurance", "url": "http://find.uscellular.jobs/xml/26277853/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:19", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26277853}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Application Developer I\nLocation: Illinois-Bensenville\nParticipate in application support and enhancement activities. Adhere to coding standards, procedures and techniques and contribute to the technical code documentation. Perform unit and system testing.\n\n* Understand and comply to SDLC in all planning steps\n* Identify applicable system platform, components, and dependencies\n* Translate technical requirements into programmed application modules\n* Develop / enhance software application modules\n* Perform unit, system and integration testing and participate in capacity / performance testing of an application\n* Create / test prototypes\n* Identify, troubleshoot and resolve application issues and code defects; escalates as appropriate. \n* Participate in root cause analysis and resolution as directed. \n* Provide off hours support as required.\n* Works closely with development teams to implement fixes as required. \n* College degree, specialized training or equivalent work experience\n* Understanding of at least one applicable programming language and design technique\n* Knowledge of version and revision control practices and procedures\n* Knowledge of Systems Development Life Cycle (SDLC)\n* Java, Unix, Doumentum, C\nTypical Career Progression\n* Advancement to Application Developer II\n* Lateral movement to Integration SpecialistAlternative roles: Business Analyst, Test Analyst, Test Engineer", "title": "Application Developer I", "url": "http://find.uscellular.jobs/xml/26277859/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:24", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26277859}, {"country_short": "USA", "city": "Chicago", "description": "Title: EPM Operations Analyst\nLocation: Illinois-Chicago\n\nThis position is responsible for managing the ongoing efforts related to the planning and consolidation of information for enterprise and small projects from a resourcing and capacity perspective. This includes administration of key systems, forms, tracking and analysis of project metrics, generating portfolio level reports, and providing analytical support to project and department leadership. In addition, this position will be engaged with cross-functional teams in the development of enterprise processes that will support the project management lifecycle. It is also expected that this individual build relationships with cross-functional and external business partners to help facilitate a transferring of information with ease.\n\n* Manages the reporting and data gathering processes for reports related to the Project Portfolio\n* Facilitates the processes surrounding project funding and cross functional resource planning\n* Manages project submissions related to the Feasibility Analysis Board (FAB).\n* Manages all databases (Clarity PPM, SAP, Beeline, etc.) supporting the generation of routine reports for the enterprise\n* Establishes the structures and processes for implementing ongoing practices\n* Administers standards and procedures for ongoing management of information and documents related to project and program management across the enterprise. \n* Creates robust access to artifacts and revision cycles to support maintenance of information and documents.\n* Creates and delivers executive-level summary reports and presentations.\n* Works with business, functional, and project managers to gather project/program data on projects.\n* Maintains the team's intranet site\n* Bachelors degree required\n* 3-5 years of project management experience using formal methodologies\n* Strong relationship-building skills and organizational skills\n* Advanced software/systems experience such as VBA macros, report writing (BusinessObjects, WebIntelligence, Crystal Reports), SQL, system administration, MS Visio & OneNote skills)\n* Financial background preferred; technical aptitude desired\n* Prior experience with utilizing an enterprise portfolio management tool ( i.e. Clarity PPM)\n* Business knowledge of the wireless industry is preferred\n* Ability to instill trust, motivate, and work with other people; ability to lead a team\n* Knowledge of business analysis and requirements gathering methods and tools required\n* Capability to lead and coach the implementation of leading practice principles\n* Familiar with quality monitoring techniques\n* Strong communication and presentation skills", "title": "EPM Operations Analyst", "url": "http://find.uscellular.jobs/xml/26277848/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:10", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26277848}, {"country_short": "USA", "city": "Macomb", "description": "Title: Retail Wireless Consultant - Part Time Macomb, IL\nLocation: Illinois-Macomb\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Macomb, IL", "url": "http://find.uscellular.jobs/xml/26258200/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-01 23:52:30", "state": "Illinois", "state_short": "IL", "location": "Macomb, IL", "uid": 26258200}, {"country_short": "USA", "city": "Palatine", "description": "Title: Retail Wireless Consultant - Part Time Palatine, IL\nLocation: Illinois-Palatine\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Palatine, IL", "url": "http://find.uscellular.jobs/xml/26277863/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:33", "state": "Illinois", "state_short": "IL", "location": "Palatine, IL", "uid": 26277863}, {"country_short": "USA", "city": "Morton Grove", "description": "Title: Retail Wireless Consultant - Part Time Morton Grove, IL\nLocation: Illinois-Morton Grove\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Morton Grove, IL", "url": "http://find.uscellular.jobs/xml/26277862/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:33", "state": "Illinois", "state_short": "IL", "location": "Morton Grove, IL", "uid": 26277862}, {"country_short": "USA", "city": "Olympia Fields", "description": "Title: Retail Wireless Consultant - Part Time Olympia Fields, IL\nLocation: Illinois-Olympia Fields\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Olympia Fields, IL", "url": "http://find.uscellular.jobs/xml/26277857/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-02 19:24:22", "state": "Illinois", "state_short": "IL", "location": "Olympia Fields, IL", "uid": 26277857}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Database Modeler\nLocation: Illinois-Bensenville\nDesign logical and physical database designs that support client / business objectives. Support / monitor the creation of the physical data models. Analyze content and quality of databases and provide data normalization approaches. Define database back-up, recovery and archiving strategy. Develop and implement standards for data naming and database design. Lead Information Mgmt/Data Warehousing projects and interface with non technical business users.\n\nResponsibilities\nRole Specific Responsibilities:\n\u00b7 Provide input, as needed, to the development of business cases when enterprise-wide database solutions are proposed\n\u00b7 Analyze the impact of information / data architecture:\n- Consider the fit to the existing and future database architectures\n- Define load, frequency and recovery requirements\n- Identify potential pitfalls and make recommendations for proposed feeds / information sources, extract, transformation and load process and timings\n- Define logical schemas based on logical grouping\n- Determine and document estimated size of data\n\u00b7 Create logical data models:\n- Create logical entities and define their attributes\n- Define relationships between the various data objects\n\u00b7 Create and/or update source to target mapping documents to reflect project's data path\n\u00b7 Design physical data model and generate initial DDL:\n- Normalize model (bring technology to the third normal form)\n- Create schemas, data types, primary and foreign keys, default values, table space, hashing, partitioning, etc.\n- Define volumetrics\n- De-normalization of model (where necessary)\n- Define access requirements\n- Generate DDL\n\u00b7 Communicate database requirements to the development team for the design and implementation of database-related code\n\u00b7Operate in the IS development lead role. Lead, and drive, the technical implementation of a Data Warehousing/Information Management project/initiative. \n\u00b7 Perform model walk-through to educate the technical and business communities\n\u00b7 Help define back-up and recovery strategy\n\u00b7 Help define archiving strategy\n\u00b7 Establish matrices to measure performance impacts\n\u00b7Develop and implement standards for data object naming and database design\n\nBusiness Partnership\n\u00b7 Establish and maintain working relationships with technical and architectural team members across the technology\nOrganization\n\u00b7 Establish and maintain positive working relationships with business partners (non-technical U.S. Cellular\u00ae employees that IS supports). \n\nPeople Management\n\u00b7 Manage individual workload and deliver to agreed upon project milestones\n\u00b7 Coach / mentor other team members as appropriate\n\u00b7 Demonstrate ability to work in team environment and help resolve issues\n\u00b7 Communicate status / risks to manager regarding delivering solution on time\nDesign and Development of Architect Jobs and Data Profiling\nAdvanced SQL skills (especially with Oracle)\nUNIX/LINUX \nShell Scripting with DataFlux dfPower Studio\nCollege degree\nRequires experience / advanced knowledge of logical and physical database modeling concepts and techniques\nPossesses excellent written and verbal communication skills. Able to easily explain technical concepts to non-technical business users. \nExperience leading development teams and function as sole business-facing representative from the IS project team.\nKnowledge of database performance factors, monitoring tools and tuning procedures\n\nWork Experience Required\n5 to 7 years relevant work experience\n\nRelevant Technical Skills:\n\n\u00b7 Business Applications : Billing & Rating, Activation & Provisioning, Inventory Management, Sales & Marketing, Campaign\nManagement, Deal Compensation/Sales Commission, CRM/Customer Service\n\u00b7 Office Automation : Word, Excel, PowerPoint, Outlook, Visio, Sharepoint\n\u00b7 Planning & Design : Microsoft Project, Visio\n\u00b7 Software Engineering : PL-SQL, SQL Plus,\n\u00b7 Integration Technologies : Informatica, Service Oriented Architecture (SOA)\n\u00b7 Modeling / Reporting Tools : Rochade, Cognos, Toad, Embarcadero\n\u00b7 Databases : Oracle, Microsoft SQL, Data Warehousing, OLAP Systems, Capacity Planning", "title": "Database Modeler", "url": "http://find.uscellular.jobs/xml/26337205/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-06 20:16:20", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26337205}, {"country_short": "USA", "city": "Chicago", "description": "Title: Technical Project Manager - Chicago, IL\nLocation: Illinois-Chicago\n\nThe Technical Project Manager will have an advanced understanding of executing technical trials. This Engineer will be the technical project manager for all technical trials as well as various projects for the Advanced Technology team. Critical responsibilities also include vendor evaluations and to provide Sr. Leadership with recommendations/solutions resulting from the evaluations. This role will be a key member of the Advanced Technology team who will interface with all levels the engineering department.\n* Lead the developing and execution of test cases\n* Vendor evaluations\n* Provide Sr. Leadership with recommendations/solutions resulting from evaluations\n* Technical project management of multiple projects in a fast-paced environment\n* Quality documentation\n* Evaluate vendor capabilities for products and services\n* Take active participation during the RFP process and trial phase\n* Lead communication and information management with Cross functional teams\n* Principal investigator and problem solver \n* B.S. in Engineering\n* 5-8 years professional experience in cellular or wireless telecommunication\n* 2 years system engineering and or software development\n* Solid knowledge of wireless technologies and IP required\n* Status Reporting experience required\n* Demonstrated project planning skills\n* Proficient with Microsoft Project\n* Strong understanding of team dynamics\n* Demonstrated experienced in the creation of external release quality documentation; ability to develop such documents concurrent with other job responsibilities\n* Strong written and verbal communication skills\n* Demonstrates a comprehensive knowledge of and applies principles, practices and procedures of wireless com", "title": "Technical Project Manager - Chicago, IL", "url": "http://find.uscellular.jobs/xml/26220297/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 19:47:33", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26220297}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Infrastructure Engineer I-IBM Tivoli Specialist\nLocation: Illinois-Bensenville\nThis includes but is not limited to general system administration, engineering, project delivery, 3rd party software installation, OS life-cycle management, performing upgrades, file system management and configuration, performance tuning and capacity management\n\nRole Specific Responsibilities\n\nStrong inter-personal and communication skills, capable of writing proposals and procedures for others to follow.\nAct as a vendor and a user liaison in day to day activities.\nAct as the subject matter expert in driving infrastructure teams to design solutions for new business applications\nCapable of explaining simple procedures in writing or verbally to team members or users in general.\nCapable of working closely with team members or users with complex issues in a positive manner.\nCompetency in problem determination and troubleshooting in the areas of system performance, security and connectivity\nThe ability to identify system and/or application issues and the ability to work with users and/or vendors if needed to resolve issues.\nThe ability to monitor and the understanding of system performance. The knowledge to be able to use system tools and commands for system analysis and tuning as needed\nThe ability to plan out, in detail, all tasks needed to perform maintenance at a software or hardware level. This also includes the ability to communicate and explain theses plans to non-technical teams and get approval\nAbility to work outside of core hours and support on call responsibilities.   \nBusiness Partnership\n\nMaintain contact with the business users to proactively identify needed changes\nEstablish working relationships with technical, business and sourcing counterparts\nParticipate in process improvement initiatives\nMakes self available to others to help solve industry professional/ technical or business analysis procedural problems or issues.\n\nPeople Management\n                     \nManage individual workload and deliver to agreed upon milestones\nDemonstrate ability to work in team environment and help resolve issues\nDemonstrate strong communication, documentation and knowledge sharing skills.\nProvide input to staffing plans at the project-level to identify key / required skills\n\n\nQualifications\n\nCollege degree or equivalent work experience\nTypically requires 7- 10 years of relevant experience\nUnderstanding of the technology, organization and / or business\nRe-engineering / process improvement experience, leading quality improvement projects\nStrong change management skills; change agent\nExcellent problem solving / analytical skills and knowledge of analytical tools\nExcellent written and verbal communication skills\nAbility to create / define metrics that accurately reflects the current state of a given process\nKnowledge of ITIL and other relevant methodologies\nProficiency with IBM Tivoli Monitoring (ITM) required\n\u00b7     Proficiency with IBM Tivoli Network Manager (ITNM) required\n\u00b7     Proficiency with IBM Netcool Omnibus required\n\u00b7     Proficiency with IBM Tivoli Composite Application Manager (ITCAM) required\n\u00b7     Proficiency with IBM Tivoli Business Service Manager (TBSM) required\n\u00b7     Experience with IBM Tivoli Application Dependency Discovery Manager (TADDM) preferred\n\u00b7     Experience with IBM Tivoli Customer Experience Manager preferred\n\u00b7     Experience with HP SiteScope preferred\n\u00b7     Experience with BMC (Coradiant) TrueSight preferred\n\u00b7     Knowledge of ITIL Framework is highly preferred", "title": "Infrastructure Engineer I-IBM Tivoli Specialist", "url": "http://find.uscellular.jobs/xml/25782800/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-09 21:09:38", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25782800}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Application Developer III\nLocation: Illinois-Bensenville\nThe Application Developer III develops and maintains an application for Customer Care activities, this includes the Customer Service Management System, Customer Relationship System, integration to the Point of Sale System. Responsibilities will vary with assignments but includes both Projects and Production Support. Development is on a legacy Telecom Billing and CRM system, involvement in enhancements and customizations, as well as break-fix and business requests. Work is primairily involved in a legacy system, while the organization is moving to a new Billing and CRM system. Aptitude to learn new skills and learn the new system is required.\n \n\nParticipates in requirement meetings with Business Analysts to understand analytical content needs. Assist in documenting these requirements, resolving ambiguities and conflicts, and ensuring requirements are complete.\nProvides strategic thinking leadership pertaining to new ways of leveraging information to improve business processes.\nDevelops design documents on system enhancements..\nAnalyzes functional specifications and assist in designing potential technical solutions.\nWorks with source system developers and business owners to define data extraction methodologies.\nUnderstands and executes release management and change management processes for changes to business applications.\nIdentifies, troubleshoots and resolves application issues and code defects; escalates as appropriate\nParticipates in 24/7 on-call support rotation.\nUnderstands and comply to SDLC in planning steps\nDemonstrates success working in a team-based environment\n\nFour year college degree, or specialized training or equivalent work experience\n5-7 relevant work experience\nStrong knowledge & experience in Telecom Billing Systems or Point of Sale Systems\nStrong Technical Skills include Oracle, SQL, PL/SQL, Shell Scripting\nExperience with some of the following Technical Skills: C, COBOL, PowerBuilder, Java\nKnowledge of version control practices & procedures\nExcellent communication skills\nUnderstanding and experience in various System Development Lifecycles (Waterfall, Iterative, Agile\u2026)", "title": "Application Developer III", "url": "http://find.uscellular.jobs/xml/26415532/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-08 21:27:15", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26415532}, {"country_short": "USA", "city": "Chicago", "description": "Title: Number Management Specialist - Chicago, IL\nLocation: Illinois-Chicago\nPerforms the planning, analysis, and management of number resources for assignment to customers and for network purposes. Assures compliance with state / federal numbering regulations, industry guidelines, and manages regulatory requests related to number inventories. Performs updates to database tables to reflect number inventories, assignment functionality within billing, and submits reports to numbering agencies. Manages projects to assure number availability to our customers and resellers. Provide resources for internal teams to effectively manage provisioning of customer phone numbers, translations, porting, and call routing. Supports the Telco Billing organization through report generation, traffic monitoring, and portal/software administration.\n\n\n* Focus on mission of customer satisfaction through rigorous planning and analysis. Perform number management activities, including:\n* Analyzing, administering, and implementing number management tables and processes for acquiring new MDN/MSID numbers\n* Providing and supporting wireless number portability\n* Complying with state and federal regulations, ATIS guidelines, and North American Numbering Plan guidelines\n* Audit support\n* Forecast planning, including area code relief plans\n* Reseller support\n* Coordinating activities with Engineering teams to test, implement, and assure numbering accuracy\n* On-call trouble ticket support on a rotational basis.\n* Demonstrates technical knowledge of current number management tables and agency processes to support number procurement, portability, reporting, and notification.\n* Coordinates and leads projects to support bi-annual audits, market transitions/acquisitions, and switch migrations.\n* Develops partnerships and processes with switch engineering, translations, and network engineering teams to assure testing, implementation, and the consistent accuracy of numbering data.\n* Acts as the single point of contact for all regulatory requests.\n* Manages trouble tickets regarding numbering and porting issues.\n* Collaborates with stakeholders to standardize and enhance the reseller support processes.\n* Administers carrier portal access for cross functional teams, manages number management tables and audit software tables, and develops tools (e.g. databases) to support reporting/projects.\n* Identifies traffic route savings opportunities and actively monitors calling patterns to minimize expense exposure.\n* Provides support to the Telco Billing organization.\n* Requires 3 or more years experience in number administration, dial plan administration, or number planning within the telecommunications industry.\n* Associates degree in telecommunications, information technology, or computer science required; Bachelor's degree preferred.\n* Knowledge of FCC numbering guidelines, ATIS Industry Numbering Committee guidelines, and state Public Utility/Service Commission regulations required.\n* Require prior experience in managing tables in a billing environment, number management tool, switches, and with numbering agencies.\n* Must have excellent oral and written communication skills.\n* Must be proficient in Microsoft Word, Excel, Access, and Outlook software.", "title": "Number Management Specialist - Chicago, IL", "url": "http://find.uscellular.jobs/xml/24804779/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-10 19:05:44", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24804779}, {"country_short": "USA", "city": "Chicago", "description": "Title: Performance Solutions Senior Consultant\nLocation: Illinois-Chicago\nDesigns and develops complex learning solutions to address anticipated business needs and identified business challenges,with an emphasis on leadership development. Expert learning professional and instructional designer with responsibility for determining delivery technology needed to support overall learning strategy.\n\n* Designs instructional materials and course content, including but not limited to learning objectives, storyboards, job aids, administrative instructions, train-the-trainer, and evaluation criteria in accordance with established standards and methodologies\n* Utilizes advanced instructional technology media and tools, including but not limited to WebEx, video, and web-design software, social learning tools. \n* Designs and implements module modifications, within established standards and methodologies, including but not limited to train-the-trainer\n* Responsible for developing metrics, analyzing business challenges, identifying trends and recommending valued-added learning solutions\n* Provides recommendations for integrating learning solutions into Dynamic Beginnings model and other existing programs\n* Leads and/or supervises virtual teams in a complex highly-matrix organization while collaborating as a team member and subordinate to the Project Director\n* Responsible for representing APS and/or virtual team at senior leadership levels throughout enterprise\n* Delivers and facilitates training courses to support frontline associates, up to 25% of time\n* Continually meets client expectations with on-time delivery while managing competing priorities and deadlines\n* Manages own training classroom(s), including but not limited to room set-up, in-session tidiness, and post-session cleaning\n* Performs other duties as assigned\n* Travel as required, up to 25%\n\n* Bachelor's degree in instructional design, educational technology or equivalent certification and/or experience required\n* Masters degree in instructional design , OD, or HRD.\n* \nMinimum of 6 years of applicable OD or HRD experience with 3 or more years of curriculum design and development experience primarily focused on leadership development\n* \nStrong problem-solving, decision-making and critical thinking skills required\n* Project management experience required\n* Expert in Microsoft Word, Excel, PowerPoint and Outlook required\n* Expert in at least one advanced instructional technology media/tool required\n* Experience with Visio, Microsoft Project, Adobe Writer, Adobe Presenter, Captivate, SnagIt, Macromedia Dreamweaver and facilitation via WebEx preferred\n* Strong business acumen with a comprehensive knowledge of business needs required\n* Team player with excellent consulting skills and senior presence required\n* Exceptional written and oral communication skills required\n* Demonstrated experience communicating with multiple levels of management and peers required\n* Working knowledge of cellular/advanced wireless communication preferred\n* Demonstrated ability to work autonomously in a fast-paced environment with multiple priorities and deadlines\n* Ability to travel as required", "title": "Performance Solutions Senior Consultant", "url": "http://find.uscellular.jobs/xml/24804792/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-10 19:06:10", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24804792}, {"country_short": "USA", "city": "Shorewood", "description": "Title: Retail Wireless Consultant - Part Time Shorewood, IL\nLocation: Illinois-Shorewood\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Shorewood, IL", "url": "http://find.uscellular.jobs/xml/24758275/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-08 20:57:20", "state": "Illinois", "state_short": "IL", "location": "Shorewood, IL", "uid": 24758275}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Analyst II, Transaction Tax Information Systems and Technology\nLocation: Illinois-Chicago\nResponsible for assistance with the development, management, maintenance and testing of the sales and use tax reporting functionality of U.S. Cellular, its subsidiaries and partnerships. This position will be required to understand, document, test, and validate all systems and technology applications in use by the Tax Department. \nThis position must develop expertise in the CARES billing system functionality, SAP platform and must establish deep technical knowledge Vertex CommTax functionality.\n\n1. Document and understand U.S. Cellular sales tax systems and functionality of each with respect to their integration with the revenue and purchase reporting process for transaction tax purposes. \n2. Establish and maintain an inventory of all system interfaces that the Tax Department uses including specialty programs, queries and macros. This includes diagrams and documentation.\n3. Establish and monitor user access to each system and/or query.\n4. Test and validate on a sample basis SAP general ledger report, query data, and other data gathered for use in the compliance processes to check for completeness.\n5. Review and test SAP variants in use including assistance with SOX queries. \n6. Work within CARES Billing System environment to:\n  Test and validate CARES product feature code mapping to Vertex CommTax decisions including mapping of feature codes to the general ledger revenue accounts.\n  Team with Revenue Assurance to identify, discuss, document and resolve CARES billing matters with respect to sales tax\n  Perform quarterly testing of product feature codes to validate tax outcome is as expected including documentation of sampling methodology and test results.\n  Perform real time testing of new product feature codes prior to production to validate tax outcome is as expected including documentation of sampling methodology and test result.\n7. Ability to query, assemble and manage large amounts of data including data for use in audits. \n8. Ability to communicate effectively with U.S. Cellular's IT, SAP and CARES Billing teams to explain system issues and achieve timely results.\n9. Team with the Tax Compliance Manager to develop, improve, streamline and enhance system reports used to facilitate the compliance process.\n10. Collaborate with the Tax Department and other U.S. Cellular Departments to share results, develop efficiencies and standardization.\n11. Become a SAP and TOPS Superuser.\n12. Maintain Tax Department calendar for SOX reporting and testing, assist users with timely completion of Sarbanes-Oxley (SOX) requests, and participate in SOX testing as required.\n13. Maintain integrity of data stored on Tax Department network drives in including organization and archiving of files.\n(Note: Many of these key roles and responsibilities are carried out in coordination with Telephone and Data Systems, Inc. (\"TDS\") corporate personnel. Although USCC is a separately-reporting public company, its accounting policies and practices must be consistent with those of TDS, its parent company.)\nThe statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.\nNecessary Education and Work Experience:\n Bachelor's degree in Accounting or Information Systems, CPA a plus.\n Experience with tax software systems is a plus, particularly telecommunications billing system taxation, property tax compliance software and Vertex's CommTax.\n\nRequired Knowledge and Skills:\n Excellent interpersonal and communication skills - ability to establish and maintain professional productive relationships.\n Excellent data management skills including data mining capability, proficiency in Microsoft products and SAP. \n Ability to work independently to solve problems and the ability to document findings in a logical manner.\n Ability to aggregate large amounts of data in an efficient manner.", "title": "Senior Analyst II, Transaction Tax Information Systems and Technology", "url": "http://find.uscellular.jobs/xml/25462658/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-20 02:58:30", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25462658}, {"country_short": "USA", "city": "Chicago", "description": "Title: Director, Product Strategy & Development\nLocation: Illinois-Chicago\nThe successful development and deployment of data services requires an overall strategy and long-term plan, compelling content and applications, key third party relationships and successfully partnering with cross-functional teams to launch these products with excellence. This position is responsible for critical areas in defining and launching new products - Product Strategy, Product Development, Business Development and Product Finance teams. Specifically responsible for the data services strategic plan - defining key areas of focus for the Product Group, identification and assessment of data service business opportunities, development of data service third-party partnerships, and the delivery of new products that both drive customer satisfaction and increased data service revenues.\n* \nMaintain the overall data services strategic plan. Understand industry developments, competitor plans and positioning, and trends in customer demand and adoption. Assess longer-range (12 months) data service developments and provide feedback to executive management. Recommend strategic moves related to data services.\n* \nIdentify and evaluate new services and business opportunities related to wireless data. Determine strategic value, develop business cases including investment requirements, projected revenues and costs, define high level operational requirements, and assess competitive positioning.  Make recommendations on those opportunities.\n* \nDefine and update the data services roadmap. \n* \nUnderstand customer (segment) needs and technology developments. Recommend service priorities based on those strategic segments.\n* \nDefine marketing requirements for devices and collaborate with Device Management and Engineering to define a wireless device roadmap.\n* \nAssess new technology platforms for data services with Engineering.\n* \nEvaluate and develop external partnerships to advance the data strategy and financial performance of data services. Partners may include application and content providers, channel partners for data, technology providers, and broader strategic relationships.\n* \nDefine requirements for new products and services and work with external and cross-functional partners (content, technology, OEMs) to define, develop and launch new services to USCC customers\n* \nDevelop and execute the data content/application strategy. Manage the BREW application development activity, as well as other content sources/activities.\n* \nDefine the user interface requirements for data services. Deliver a user experience that meets established standards and differentiates our services.\n* \nUnderstand the requirements and assist the planning for selling data services to enterprise (business) customers.\n* MBA or Masters degree in related discipline or equivalent experience required.\n* 10 years of business experience that includes planning and strategy, business development, and technology development / market introduction.\n* Wireless industry experience strongly preferred.\n* Experience in developing business cases for executive management. Experience and insights into forecasting market development of new products for both consumer and business segments. \n* Strong strategic and analytical skills needed. Strong financial acumen.\n* Excellent oral and written communication skills.\n* Demonstrated leadership abilities that include setting strategic direction and maintaining a strong customer focus.", "title": "Director, Product Strategy & Development", "url": "http://find.uscellular.jobs/xml/25462608/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-20 02:58:06", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25462608}, {"country_short": "USA", "city": "Homewood", "description": "Title: Retail Wireless Consultant - Bilingual Spanish Required - Part Time Homewood, IL\nLocation: Illinois-Homewood\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Bilingual Spanish Required -  Part Time Homewood, IL", "url": "http://find.uscellular.jobs/xml/25866985/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-12 21:21:11", "state": "Illinois", "state_short": "IL", "location": "Homewood, IL", "uid": 25866985}, {"country_short": "USA", "city": "Homewood", "description": "Title: Retail Wireless Consultant - Part Time Homewood, IL\nLocation: Illinois-Homewood\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Homewood, IL", "url": "http://find.uscellular.jobs/xml/25866984/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-12 21:21:11", "state": "Illinois", "state_short": "IL", "location": "Homewood, IL", "uid": 25866984}, {"country_short": "USA", "city": "Homewood", "description": "Title: Retail Wireless Consultant - Part Time Homewood, IL\nLocation: Illinois-Homewood\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Homewood, IL", "url": "http://find.uscellular.jobs/xml/25866987/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-12 21:21:11", "state": "Illinois", "state_short": "IL", "location": "Homewood, IL", "uid": 25866987}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time - Bilingual Spanish Preferred - Roosevelt & Canal\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Bilingual Spanish Preferred - Roosevelt & Canal", "url": "http://find.uscellular.jobs/xml/25866986/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-12 21:21:11", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25866986}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr Business Analyst\nLocation: Illinois-Chicago\nWorks with various functional areas to define business needs, enhancements and requirements for systems and business processes. Must be a self-starter and strong analytical thinker with the ability to facilitate requirements gathering, perform financial and operational analysis, and synthesize complex concepts into simple business terms.\n\n* Provides business analysis for project delivery\n* Drives the business requirements gathering process to ensure that meaningful requirements are identified for the business solution\n* Documents business requirements in a clear, complete, and concise manner\n* Ensures that business requirements are related to business goals and priorities\n* Conducts requirements walk-throughs to obtain understanding and approval\n* Works with IS business analysts in defining requirements for application systems\n* Provides requirements traceability\n* Provides process mapping of current and future states\n* Performs gap analysis activities\n* Performs financial and operational analysis\n* Develops business case estimates\n* Develops executive presentations\n* Facilitates workshops and meetings to define business solution\n* Supports third party vendor selection and contract negotiation\n* Supports user acceptance and business process testing\n* Participates in the acceptance of products, services and enhancements prior to roll-out to ensure that requirements are met\n* Pro-actively identifies improvement opportunities for systems and business process changes\n* Works with the business areas to anticipate future needs and changes to systems and business processes\n* Assists with the processes for prioritizing application system enhancements and defining business requirements for these enhancements\n*    Works with and monitors the activities of the business to ensure thorough business requirements are defined and approved on a timely basis for enhancements to applications or processes\n* Provides consultative services to projects and initiatives to assist with analysis and planning around technology, process, and people changes\n* Acts as a point of escalation for problems and issues\n* Supports improvements to enterprise business analyst methodology and tools\n* Provides mentorship and counseling for junior business analyst resources\n* Other duties as assigned\n* Bachelor's degree in related discipline or equivalent experience required\n* At least 5 years of business analysis experience is required\n*   Business knowledge of the wireless industry is desirable\n*    Knowledge of business analysis, business process re-engineering, and requirements gathering methods and tools required\n* Must possess outstanding analytical, research, and qualitative abilities\n* Ability to synthesize large, complex sets of information and integrate into meaningful reports, recommendations, and presentations\n* Must be a critical thinker who can also execute on the details\n* Excellent written, oral communication, facilitation and presentation skills required\n* Excellent attention to detail and the ability to probe underlying business needs\n* Strong interpersonal skills are essential given that the position will have significant interaction with various functional areas and all levels of associates\n* Diplomacy, poise, maturity and empathy are all key attributes for success\n* Ability to work independently in a matrixed environment as well as in a team environment\n* Ability to work on multiple assignments simultaneously\n* Ability to be flexible and manage change\n* Ability to work in complex situations with varying degrees of ambiguity\n* Ability to constructively adapt to rapidly changing priorities\n* A combination of both operational and IS experience is a plus\n* Knowledge of systems architecture, application development life cycle, and data modeling a plus", "title": "Sr Business Analyst", "url": "http://find.uscellular.jobs/xml/25522226/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-22 18:38:34", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25522226}, {"country_short": "USA", "city": "Chicago", "description": "Title: Product Manager II - MMS/SMS\nLocation: Illinois-Chicago\n\nLead the strategic and tactical product lifecycle management of strategic or high priority company initiatives. Working with the Product Management team, ensure the product/service/initiative operates effectively and efficiently and provides an excellent customer experience with a positive impact on sales and profitability. The champion/advocate/expert for the products/services for which they are responsible. Deliver revenue goals of the product/service to the company. \n\n* Develop and manage product lifecycle short and long term strategy, including launch, maintenance, enhancements, partnerships and end of life.\n* Create product positioning and channel strategies.\n* Provide strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts, including mechanisms to measure ROI.\n* Lead cross-functional teams as appropriate in the preparation, dissemination and maintenance of associate and customer communications as it relates to responsible product/service.\n* Analyze financial results and take appropriate actions to ensure operational excellence and achieving annual goals. Develop and execute to key financial and business targets/metrics.\n* Develop, analyze & recommend launch, maintenance and post mortem pricing structures (including promotional pricing).\n* Track, analyze and communicate key metrics.\n* Through strategy development, providing direction and goal setting, ensure successful facilitation of focus groups, surveys and presentation, both pre- and post launch of new product/system/features in order to gather feedback for continuous improvement and to stay close to customers.\n* Successfully execute go to market, launch, maintenance and close-out marketing strategies and programs.\n* Provide content and direction for training. In some instances, lead development of training.\n* Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take necessary actions.\n* Recognized as the Subject Matter Expert for all aspects of product/service.\n* Coach and mentor junior members of the Product Management and Marketing team.\n\nSpecific Skills Required\n* Ability to successfully lead across organizational boundaries, including strong relationship management skills.\n* Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors.\n* Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships.\n* Proven project management and analytical skills.\n* Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities.\n* Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc.\n* Excellent interpersonal and negotiation skills.\n* Ability to analyze issues, develop and deploy solutions within a dynamic environment.\n* Ability to prioritize and manage multiple assignments simultaneously.\n* Excellent written and oral communication skills, including speaking in front of small and large groups.\n* Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives.\n* Well organized, strong administrative and detail oriented skills.\n* Product Management experience in the wireless, broadband or Internet industries with the following categories of applications/services are highly desirable: Music, Video and Social Networking.\nEducation and/or professional experience necessary:\n* Minimum of 5 years in product management, product development, sales and/or marketing. \n* Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. \n* BA/BS Marketing, Business. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience.\n* Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)", "title": "Product Manager II - MMS/SMS", "url": "http://find.uscellular.jobs/xml/25839626/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-11 22:28:32", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25839626}, {"country_short": "USA", "city": "Chicago", "description": "Title: Customer Value Proposition Manager\nLocation: Illinois-Chicago\nThis position will be responsible for implementing and supporting all marketing and operational aspects of our Prepaid wireless voice, messaging and data products and services. A specific responsibility of this position will to be to implement and support process/operational efficiencies as well as the tactical product lifecycle operational management of product//service initiatives. This role will ensure the product/service/initiative operates effectively and efficiently. This position will work closely with internal teams and vendor-partners in order to provide the Ideal Customer Experience for U.S. Cellular Prepaid customers.\n\n* Full marketing and strategic support for the U.S. Cellular Prepaid Offering.\n* Liaison with multiple teams including Engineering, Sales Operations, Customer Service, other Marketing teams, project teams and vendor-partners for activities supporting Prepaid Wireless products and services.\n* Root cause analysis and problem resolution for supporting Prepaid Wireless Data products and services.\n* Answer operational questions on Prepaid Data services from both customers and internal stakeholders.\n* Supports development of both internal and external SLA and monitoring, working with internal teams and vendor-partners.  \n* Leads platform issue resolution, coordination of platform roadmap, invoice reconciliation\n* Support platform functional enhancements, and vendor management.\n* Creation and leadership of cross-functional teams to manage operational efficiencies.\n* Support of marketing and training programs, integrated with the RSO and Regional plans, to achieve revenue goals.\n* Demonstrates strong leadership and significant influence management skills to gain credibility with, and drive decision-making from, senior leadership and stakeholders across the enterprise.\n* Work with a team of product managers to produce financial results based on marketing standards of excellence and with customer satisfaction and the Dynamic Organization as the determinant force.\nIn addition to the longer-term, strategic aspect of the role, the candidate will have tactical, day-to-day operational and implementation responsibilities which includes an array of activities from resolving system or billing issues, supporting pricing/promotional enhancements or local promotional events, driving key analytical efforts, enhancing the integration between acquisition team with other marketing/operational teams and improving the reporting and measuring of pricing and promotion program effectiveness\n* Minimum of two plus years experience in product marketing/operations/development is preferred. Relevant marketing experience within the applications/software/telecommunications industry or with a wireless voice/data service provider is a plus.\n* BA/BS Marketing, Business or related discipline required. Technical undergraduate education with relevant business/product management experience will be considered, MBA is a plus.\n* Strategic thinking coupled with tactical execution is vital for this role. \n* Experience fostering a collaborative, yet accountable relationship with vendor-partners is highly desirable.\n* Analytical skills, in order to produce actionable intelligence that will drive decisions and increase the profitable success of the prepaid business.\n* A sense of urgency to get information to customers and those who support them. \n* Ability to prioritize and manage multiple assignments simultaneously is key to success in this position.\n* Excellent oral and written communications skills, including experience making presentations to all levels, including senior management required\n* Must be able to effectively operate within diverse and cross functional groups, including outside vendors.\n* Strong team and customer focused orientation, project management, creative and analytical skills required.\n* Ability to analyze issues, develop and deploy solutions within a dynamic environment highly preferred.\n* \nExperience with standard MS Office applications (Excel, Word, PowerPoint, etc.).", "title": "Customer Value Proposition Manager", "url": "http://find.uscellular.jobs/xml/25478648/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-20 19:44:01", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25478648}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time Howard & Western\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Howard & Western", "url": "http://find.uscellular.jobs/xml/25478628/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-20 19:43:37", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25478628}, {"country_short": "USA", "city": "Chicago", "description": "Title: Retail Wireless Consultant - Part Time Howard & Western\nLocation: Illinois-Chicago\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Howard & Western", "url": "http://find.uscellular.jobs/xml/25478625/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-20 19:43:37", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25478625}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Accountant I - Fixed Assets\nLocation: Illinois-Chicago\nServe U.S. Cellular customers by supporting internal and external business partners by assuring and communicating accurate financial information and developing/maintaining efficient processes.\n\nRESPONSIBILITIES:\n Serve as process owner for multiple fixed assets functions. Examples of these functions include fixed asset work-in-process inventory, asset transfers/retirements, asset impairments, and review of cell site and switch cycle counts. This would include reviewing work by staff accountants, developing and implementing process improvements, and working to resolve issues related to the process.\n Train and mentor Staff Accountants to help achieve job enrichment, increase efficiencies, and produce the highest quality results.\n Responsible for accounting activities related to fixed assets and the SAP fixed asset system.\n Develop and improve reporting and analysis relating to fixed assets for Business Partners and Management.\n Assist with and participate in the overall company audit and the individual partnership audits.\n Develop and maintain SOX controls.\n Participate in the cycle counts at the warehouses and the cell sites by performing reconciliations, analyzing and reviewing results, and working with the field to resolve discrepancies.\n Special projects as assigned.QUALIFICATIONS:\n Minimum 4 years of Accounting experience\n Bachelor's Degree in Accounting; MBA or CPA preferred.\n In-depth knowledge of financial principles, practices and procedures and general accounting practices.\n Strong verbal and written communication skills required including the ability to communicate effectively with all levels of leadership and associates.\n Superior PC skills in Microsoft Office Products (Excel, Access and Word) required.\n Strong analytical and decision making abilities required.\n Ability to work independently\n Strong appetite for change and new challenges", "title": "Senior Accountant I - Fixed Assets", "url": "http://find.uscellular.jobs/xml/26202100/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 00:33:43", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26202100}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Intern  Enterprise Infrastructure (EITI), Solutions Delivery - IS - Bensenville, IL\nLocation: Illinois-Bensenville\nTheInfrastructure AnalystIntern will participate in Enterprise Infrastructure project delivery and support activities. The intern will be assigned duties that will cover selected Infrastructure domains. They will adhere to EITI project lifecycle and operational standards and procedures.  \n\nRESPONSIBILITIES:\n* Provide project-based server administrator duties on HP or IBM hardware. \n* Create technical system procedural documents\n* Work closely with cross-functional Infrastructure and IS teams to build/test/implement solutions.\nQUALIFICATIONS :\n* Course work towards a degree in Information Technology/Computer Systems or related degree from an accredited College/University\n* Solid knowledge or in-depth coursework in server-based technologies, including but not limited to Windows and Red Hat Linux operating systems on x86 hardware\n* Knowledge of VMware ESXi or related server virtualization technologies \n* Strong technical documentation skills\n* Strong written and verbal communication skills\n* Knowledge of IS Project Lifecycle or IS Project Management methodologies\n* Coursework in Security, Storage, Backup, or Database fundamentals is a plus\n* Consistently adhere to USCC Dynamic Organization Values and Behaviors", "title": "Intern  Enterprise Infrastructure (EITI), Solutions Delivery - IS - Bensenville, IL", "url": "http://find.uscellular.jobs/xml/26202088/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 00:33:11", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26202088}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Mobile Data Services Engineer - Schaumburg, IL\nLocation: Illinois-Schaumburg\n\nThis position is responsible for supporting the operation and maintenance of the service delivery platforms on the customer-servicing network as well as centrally managed (infrastructure) platforms that provide wireless data connectivity. This position will work within a team who will act as top-tier support organization for resolving all platform issues and will lead large scale troubleshooting efforts, with direct access to vendor support organizations as needed. \nRole Specific Responsibilities\n\nSupport\n*             Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals\n*             Analyzes network & system response and determines tuning recommendations to improve performance.\n*             Supports the customer-servicing infrastructure strategy reviews and development by performing applicable analysis\n*             Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution\n*             Perform 24x7 advanced tier troubleshooting, including off-hour maintenance activities, problem resolution, and on-call Engineering\n*             Provide project management oversight to customer-servicing infrastructure implementation projects.\n*             Implements technology and customer-servicing infrastructure changes\n*             Lead interaction with partner organizations/departments to engineer cross-functional solutions for our customer-servicing infrastructure\n*             Evaluates new product/solutions for inclusion in our customer-servicing network \nTools\n*             Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs\n*             Ensure communication of process and procedure changes to key stakeholders\n*             Design an effective test plan for any new / changed customer-servicing infrastructure\n*             Support identification and collection of metrics and performance reporting processes\n*             Participate in process improvement initiatives, when applicable\n*             Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.) \nSkills\n*             Actively maintains knowledge of current technology\n*             Actively maintains our current network infrastructure to expedite the resolution process\n*             Develop and deliver cross-training activities\n*             Participates in, and encourages a knowledge-sharing environment both within, and outside the department \n* Business Partnership\n*             Maintain relationships with the customers, associates, and vendors to proactively identify needed changes\n* Establish working relationships with technical, business and sourcing counterparts \n\nThe Mobile Data Services Engineer is expected to demonstrate technical knowledge of the skills listed below. The technical skills will depend on his/her specific responsibilities within the organization.\n          \nMinimum Experience and Educational Requirements\n* Bachelor's degree in related technical / business areas is preferred\n* RHCE (Linux) or SCSA (Solaris) certification is preferred\n* CCNA Level Networking Skills Preferred\n* Understanding of the relevant technology\n* Understanding of the business and/or industry\n* Experience re-engineering / process improvement\n* Strong change management skills; change agent\n* Excellent problem solving / analytical skills and knowledge of analytical tools\n* Excellent written and verbal communication skills\n* Ability to create / define metrics that accurately reflects the current state of a given process\n* Experience supporting mission-critical infrastructure in a fast-paced environment\n* Travel required\nWork Experience Required\nMinimum 3 to 5 years relevant work experience\nSoftware tools: SQL Plus, Perl, awk, sed, K Shell, C Shell, Bash, Tcpdump, Snoop, Ethereal, Wireshark; Radcom; Netscout; WNG \nServices: SMS, OTA, MMS, 1x Data, MIP, SIP, Brew, Ev-Do,\nInfrastructure: BREW (ADS), UIOne (UDS), Multi-Media Service Center (MMSC), MMS Transcoder, Short Message Service Center (SMSC), (FOTA) Firmware over the air, CDMA OTA, SIM-OTA, Data Optimization components, LTE, PDSN,\n                 HA, AAA, S-GW, P-GW, HSS, SPR, PCRF\nHardware: UNIX Servers (HP, IBM, Sun), x86, Cisco, F5, Extreme, Brocade; RAID technologies\nO/S & Network: Windows 2000/XP, TCP/IP, Routers, Switches, Firewalls, Linux, BSD, Solaris, IOS\nNetwork Protocols: IS41, SS7, SNMP, SMTP, Radius, Diameter,TCP/IP, UDP, PPP, OSPF, BGP\nCall Flows and design: 1x, EV-DO, LTE\nBusiness Applications : Remedy Trouble Ticketing\nOffice Automation: Word, Excel, Outlook, PowerPoint\nPlanning & Design: Microsoft Project, Visio", "title": "Mobile Data Services Engineer - Schaumburg, IL", "url": "http://find.uscellular.jobs/xml/26202099/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 00:33:41", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26202099}, {"country_short": "USA", "city": "Olympia Fields", "description": "Title: Retail Wireless Consultant - Part Time - Olympia Fields, IL\nLocation: Illinois-Olympia Fields\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Olympia Fields, IL", "url": "http://find.uscellular.jobs/xml/26202095/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 00:33:30", "state": "Illinois", "state_short": "IL", "location": "Olympia Fields, IL", "uid": 26202095}, {"country_short": "USA", "city": "Chicago", "description": "Title: Device Strategy Manager\nLocation: Illinois-Chicago\nThe Device Strategy Manager is responsible for developing the device strategy and device selection framework for the organization. This person works closely with external vendors and internal stakeholders from Engineering and Marketing to understand the future landscape of the wireless industry as it relates to technology, products and services in order to influence the development of devices that meet the needs of the company's target customer segments. This person has overall responsibility for managing the device requirements process including requirements gathering, definition, documentation, communication and change management.\n\nRESPONSIBILITIES:\n  Monitor industry developments in the areas of technology, products and services\n  Work closely with Customer Acquisition, Product Strategy and Engineering teams to understand the company's priorities\n  Identify opportunities in the marketplace and develops a device strategy that supports the company's priorities and leverage these opportunities\n  Serve as subject matter expert in The Device Group for new technologies, products and services (handset operating systems, Wi-Fi, LTE, etc)\n  Lead the requirements gathering process for new devices. Work with a cross-functional team to gather, document and communicate device requirements to external partners\n  Work with handset OEMs to influence new device development to meet customers' needs\n  Participate / represent The Device Group in new technology and service trials\n  Responsible for developing an 18 to 24 month device feature roadmap\n  Responsible for developing a device selection framework based on device feature roadmap and services roadmap to assist in the device selection process\n  Provide guidance and expertise during the device selection process\n  Participate in select industry groups to influence the industry and create partnership opportunitiesREQUIREMENTS:\n  Bachelor's degree in related discipline required\n  5 years  of new product development or business development experience in wireless industry experience required\n  Technical knowledge and understanding of wireless industry, new technologies, emerging technologies and current wireless technologies (WiFi, 802.11, Bluetooth, etc.) desired\n  Previous experience with small to large scale projects required\n  Ability to be a leader who can set and/or implement strategy and a course of action\n  Ability to effectively operate within diverse and cross functional groups, including outside vendors\n  Ability to analyze issues, develop and deploy solutions within a dynamic environment\n  Ability to prioritize and manage multiple assignments simultaneously\n  Well organized, strong administrative and detail oriented skills\n  Strong team orientation, communication, project management, creative and analytical skills\n  Strong written, oral communication and presentation skills required", "title": "Device Strategy Manager", "url": "http://find.uscellular.jobs/xml/25543124/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-23 22:21:16", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25543124}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Manager, Device Program Management\nLocation: Illinois-Chicago\nLead a high performing team responsible for determining the strategy of device service programs and ensuring successful operations for all device service programs. Direct the program lifecycle from program development, launch and on-going management to ensure achieving company human coverage targets and cost goals. Ensure joint planning and prioritization with effective hand-offs between marketing strategy, engineering, sales operations and finance teams. Analyze and recommend allocation of resources based on evaluation of priorities to attain company strategic initiatives. Understand the wireless industry and the technologies that support it; be able to lead team members in their roles in regards to technology and customer experience innovations. Develop criteria/metrics of success for the team, working closely with the Marketing and Finance to ensure an integrated approach to achieving business goals.\n\nRESPONSIBILITIES:\n  Develop strategy, implement innovative customer solutions and ensure overall direction of device service programs are in alignment with corporate strategy\n  Manage the program lifecycle for the suite of programs offered by U.S. Cellular. Includes decisions around current and future service program offerings.\n  Responsible for overall financial performance of all device programs.\n  Deliver cost goals while ensuring customer satisfaction with the after sales program offerings through profit & loss responsibility.\n  Motivate and inspire team of program managers to produce financial results based on marketing standards of excellence and with customer satisfaction and the Dynamic Organization as the determinant force.\n  Initiate, develop and manage strong partnerships with key stakeholders (internal and external) in order to successfully lead development, execution, and analysis of program management responsibilities.\n  Identifies critical high-payoff strategies and prioritizes team efforts accordingly; recognizes strategic opportunities for success; adjusts actions and decisions for focus on critical strategic issues.\n  Ensure timely analysis of financial results/trends and other metrics, providing recommendations for action if necessary. REQUIREMENTS:\n  Bachelors degree required; MBA preferred\n  8-10 years experience in managing products/services, product development, sales and/or marketing\n  Minimum 5 years experience in leadership role required\n  Demonstrated strong interpersonal skills\n  Must have excellent verbal and written communication, organization, problem solving and interpersonal skills.\n  Demonstrated commitment to continuous personal improvement of business and leadership skills, including the ability to learn and apply new techniques\n  Budgeting and forecasting experience\n  Ability to be a leader who can develop and implement strategy. The ability to hold associates accountable for performance is required.\n  Business knowledge of the wireless industry requirement. Strong understanding of telecommunications and wireless technology\n  Detailed knowledge of customer and retail operations, from a wireless carrier's perspective\n  Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)", "title": "Senior Manager, Device Program Management", "url": "http://find.uscellular.jobs/xml/25543125/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-23 22:21:18", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25543125}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Manager, Device Strategy & Management\nLocation: Illinois-Chicago\nThe Sr. Manager, Device Strategy & Portfolio Management position will lead a team responsible for the company's long term device strategy and device selection. This position will assess the internal and external environment to develop strategies and operational tactics to direct all aspects of device lifecycle management, including new product development, launch and on-going management.  Ensure joint planning and prioritization with internal and external partners to ensure successful execution of programs. Work with internal and external partners to define a 12-18 month forward looking device and feature roadmaps, go-to-market strategies, product positioning, key benefits and target segments. Understand the wireless industry and technologies that support it; be able to direct team members in their roles regarding technology. Develop criteria/metrics of success for the team, working closely with internal and external partners to ensure an integrated approach to achieving business goals. \n\nFunction Specific Roles and Responsibilities:\nThe Sr. Manager, Device Strategy & Portfolio Management will be responsible for managing the following activities:\n Build effective teams committed to organizational goals; foster collaboration among team members and among teams. Build positive energy/attitude among the group\n Work closely with handset OEMs to ensure availability of devices that meet the needs of the company's target customer segments\n Set the vision and strategy for device selection and portfolio management\n Define a 18 - 24 month forward looking device strategy and device and feature roadmaps\n Deliver revenue target and cost goals while ensuring customer satisfaction\n Sets device development priorities in alignment with overall business priorities\n Drives new device development process from ideation to commercialization across the organization (primarily engineering, marketing and sales)\n Own the overall device requirements process including definition, documentation and development of requirements\n Consistently demonstrates clear project direction and on-going project leadership across multiple product/project teams by requiring/leading productive meetings and conference calls to identify and introduce best practices\n Deliver in-depth market, industry and competitive analysis and positioning\n Gather relevant information systematically; considers a broad range of issues or factors; grasps complexities among problems or issues; uses accurate logic; makes timely and sound decisions, communicating to effected and appropriate teams/functions\n Ensure timely analysis of business results/trends and other metrics, providing recommendations if necessary. Communicate results to the organization. \n Partner with Device Marketing organization to drive the device portfolio strategy through promotional and marketing campaigns\n Partner with device marketing to develop pricing and positioning strategies\n Serve as subject matter expert for devices\n Represent U.S. Cellular in industry forums and groups\nEducation and/or professional experience necessary:\n Minimum 7 years in product strategy, product management, product development, sales or marketing\n BA/BS\n Wireless industry experiences a plus, Masters degree highly desired or equivalent professional experience.\n Specific technical knowledge and understanding of wireless industry, new technologies, emerging technologies and current wireless technologies (WiFi, LTE, etc.)\n Demonstrated strong interpersonal skills\n Strong written, oral communication and presentation skills required\n Demonstrated commitment to continuous personal improvement of business and leadership skills, including the ability to learn and apply new techniques.Ability to be a leader who can set and/or implement strategy and a course of action. The ability to hold associates accountable for performance, is required\n Proven track record in leading diverse teams\n Business knowledge of the wireless industry and wireless devices is required\n Proven understanding of hardware and software development.\n\nSpecific Skills Required:\n Ability to successfully lead across organizational boundaries, including strong relationship management skills.\n Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors.\n The ability to lead/guide/direct others in the application of their knowledge to fulfill the goals of the organization\n Proven project management skills, including effectively managing multiple complex projects simultaneously\n Excellent interpersonal and negotiation skills.\n Ability to prioritize and manage multiple projects and assignments simultaneously.\n Proven excellent written and oral communication skills, including speaking in front of small and large groups\n Well organized, strong administrative and detail oriented skills.\n Knowledge of device development form ideation to commercialization", "title": "Senior Manager, Device Strategy & Management", "url": "http://find.uscellular.jobs/xml/25543126/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-23 22:21:19", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25543126}, {"country_short": "USA", "city": "Galesburg", "description": "Title: Cashier Greeter - Part Time Galesburg, IL\nLocation: Illinois-Galesburg\n\n\nPosition Profile\nFirst impressions go a long way. If you love to help people, you may want to consider a career at U.S. Cellular. That's why we strive to make every customer experience one that leaves a lasting impression.\n\nWe consider this role the face of U.S. Cellular and the number one source of support for our Retail Wireless Consultants. Your passion for helping customers with their needs - whether it be directing them to a Retail Wireless Consultant to help them find the right phone plan, answering questions about accessories or simply helping them feel valued while they wait - makes you an important part of our U.S. Cellular team. Your ability to make our customers feel as if they are a guest in our home while truly listening to their needs will go a long way to driving business results for the company.\n\nThis role is a great way to gain entry to a company that operates by a set of values making up our \"Dynamic Organization,\" values based on a culture of respect, integrity and trust. You'll be working for leaders who are dedicated to providing you with the kind of satisfying experience that will help you enhance the customer experience.\n\nTo begin, you'll need at least a high school diploma. Your outgoing personality, flexibility and willingness to learn and help others are also attributes that are needed in this role.\n\nAs you grow in the role, you'll be given the opportunity to help your fellow team with other store duties as well, including answering customer questions and taking bill payments. As you progress within the company, there may be opportunities for your own career growth.\n\nBecause you are passionate about being there for customers and your sales team when they need you the most, you'll have to work some evenings, weekends or holidays - but if you are looking for flexibility, we may be able to offer a part-time position or flexible hours that fit your needs too.\n\nIf you have what it takes to set the stage for an experience that addresses the customer as a whole, we'll be able to offer many great resources and rewards for a career that will make you proud.\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\nQUALIFICATIONS\n* High school diploma or state equivalency required.\n* 6 months of customer service experience preferred, which may include retail sales, cashier, hostess, and general office.\n* Strong organizational skills required.\n* Cash handling experience required.", "title": "Cashier Greeter - Part Time Galesburg, IL", "url": "http://find.uscellular.jobs/xml/25543106/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-12-23 22:20:39", "state": "Illinois", "state_short": "IL", "location": "Galesburg, IL", "uid": 25543106}, {"country_short": "USA", "city": "Forest Park", "description": "Title: Retail Wireless Consultant - Part Time Forest Park, IL\nLocation: Illinois-Forest Park\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Forest Park, IL", "url": "http://find.uscellular.jobs/xml/25696789/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-04 21:21:46", "state": "Illinois", "state_short": "IL", "location": "Forest Park, IL", "uid": 25696789}, {"country_short": "USA", "city": "Bensenville", "description": "Title: IS Business Analyst I\nLocation: Illinois-Bensenville\nResponsible for assisting the business analysis team in analysis, documentation and verification of system requirements to meet the needs of the business and IT in support of new projects, system upgrades and enhancements. Provide effective communication between technology providers and business end-users to support the delivery of business and technology capabilities throughout the project lifecycle.\n\nProject Delivery Responsibilities\n* Elicit, analyze and document requirements for any new and/or changes to technology applications or systems\n* Assist with the gathering of requirements using appropriate facilitation techniques, including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis\n* Develop and manage business scenarios / use cases to explain and demonstrate business requirements specifications to business stakeholders and the technology team\n* Review functional design and test deliverables to ensure that they meet the requirements\n* Assist with the development and management of the requirements traceability process from requirements through to testing with appropriate gap analysis to ensure requirements meet the needs of the business through the delivery lifecycle\n* Assist testing team to ensure that requirements documentation can be easily translated into test plans, ensure that the proper testing plans have been reviewed and meet the business and technology testing needs\n* Provide relevant test scenarios for the testing team; partner with test team to develop system integration test scripts and ensure all testing plans and results correspond to the business expectations\nFacilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation\n\nBusiness Partnership Responsibilities\n* Establish strong working relationships with business partners, technology team members, functional counterparts, and related vendors\n* Maintain continuity and communication between business team and IS organization throughout complete system development life cycle (SDLC)\n\nIndividual Accountabilities\n* Manage individual workload as assigned and deliver to agreed upon project milestones\n* Actively participate in process improvement initiatives to improve delivery of high quality requirements to meet business objectives\n* Demonstrate ability to work in team environment and help resolve issues\n\n\n* 0-3 years experience in a Business or Systems Analysis role or relevant educational background demonstrating skills and/or interest in a Business Analysis role\n* Bachelor's degree in related discipline or equivalent experience\n* Strong analysis, verbal and written communication skills. Must be able to communicate effectively with business and technology stakeholders, team members and management\n* Knowledge of Use Case and scenario-based process documentation techniques", "title": "IS Business Analyst I", "url": "http://find.uscellular.jobs/xml/26163955/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-27 20:52:32", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26163955}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Intern - Business Analyst - Bensenville, IL\nLocation: Illinois-Bensenville\nResponsible for assisting the business analysis team in analysis, documentation and verification of system requirements to meet the needs of the business and IT in support of new projects, system upgrades and enhancements. Provide effective communication between technology providers and business end-users to support the delivery of business and technology capabilities throughout the project lifecycle.\n\n\nRESPONSIBILITIES:\n* Elicit, analyze and document requirements for any new and/or changes to technology applications or systems.\n* Assist with the gathering of requirements using appropriate facilitation techniques, including interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.\n* Support the development and management of business scenarios/use cases to explain and demonstrate business requirements specifications to business stakeholders and the technology team.\n* Review functional design and test deliverables to ensure they meet the requirements.\n* Work closely with business and technical teams to gain visibility into business aspects and interaction with both upstream and downstream impact.\n* \nCurrently enrolled in an undergraduate program working towards a degree in Information Technology/Systems or related degree from an accredited college/university\n* \nStrong analysis, verbal and written communication skills. \n* Must be able to communicate effectively with business and technology stakeholders, team members and management.\n* \nBasic understanding of Systems Development Life Cycle (SDLC)", "title": "Intern - Business Analyst - Bensenville, IL", "url": "http://find.uscellular.jobs/xml/26163957/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-27 20:52:33", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26163957}, {"country_short": "USA", "city": "Chicago", "description": "Title: Manager, Vendor Management\nLocation: Illinois-Chicago\nThis role will be responsible for Marketing & Sales Operations (MSO) vendor management activities related to our products and services. This position is accountable for sourcing, contract negotiations, vendor performance management and relationship management. This role will drive best practices vendor scorecard to be used and customized (per vendor) by all vendor managers.\n\nEssential Duties and Key Responsibilities:\n Responsible for developing device sourcing strategy that drives availability of best in class products at competitive prices\n Responsible for developing vendor performance management framework to drive vendor and client alignment and promote desired behaviors\n Partner with internal stakeholders to develop and manage key performance metrics\n Own all device vendor negotiations including device pricing, volume commitments and financial incentives\n Manage existing contracts and SLA's to ensure that terms are updated regularly to meet the needs of the business\n Work solely with device vendors and key internal stakeholders to ensure goal alignment\n Serve as point of escalation for issues related to vendor performance\n Ensure vendors provide service and support as outlined in contract terms and based on agreed upon performance goals\n Monitors and reports vendor performance to senior leaders and key stakeholders in the organization\n Develop and implement sourcing strategy for products & services across the MSO\n Provides input into device portfolio strategy\n Contributes to Sales & Operations Planning processes. Coordinates with pricing and inventory management teams on device volume forecasts and commitments\n Responsible for developing new vendor evaluation and selection framework to adapt the changing needs of the business\n Lead contract negotiations and on-boarding for all new vendorsMinimum Experience and Educational Requirements:\n Bachelor's Degree, MBA strongly preferred.\n Minimum of 7 years of business experience that includes business development and/or partnership management preferably in a role related to consumer electronics and/or wireless products\n Experience developing strategy, negotiating partnerships and structuring agreements is required.\n Demonstrated ability to effectively evaluate and negotiate strategic business partnerships\n Ability to effectively operate within diverse and cross functional groups, including outside vendors\n Ability to analyze issues, develop and deploy solutions within a dynamic environment\n Ability to prioritize and manage multiple assignments simultaneously\n Well organized, strong administrative and detail oriented skills\n Strong team orientation, communication, creative and analytical skills\n Strong written, oral communication and presentation skills required", "title": "Manager, Vendor Management", "url": "http://find.uscellular.jobs/xml/26163960/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-27 20:52:37", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26163960}, {"country_short": "USA", "city": "Chicago", "description": "Title: Inventory Planning Analyst\nLocation: Illinois-Chicago\nUtilize Demand Planning techniques to predict and plan future demand on inventory of service programs to support approximately 480 Retail locations, Direct Fulfillment, and Agent supply chain channels. Capture and analyze data at the SKU and store level and translate to target appropriate cause and effect relationships on demand. Manage key performance metrics surrounding inventory turn, service levels, and obsolescence. Partner with cross-functional teams such as Program Management to determine the impacts of program changes and modifications. Communicate and educate various partners on inventory strategies. Follow through to ensure timely delivery and to prevent and manage inventory backorders. Collaborate with demand planner on short term and long term forecasts. Serve as team's project manager for various reverse planning projects and tasks. Establish partnerships with various cross functional teams and create information sharing models.\n\n Monitor and drive Turn and In Stock levels for service programs at various depths of granularity (by product and/or by location)\n Implement inventory recommendations to achieve targeted goals\n Analyze store inventory levels and sales rates for a product category, recognizing company sales trends and subtle geographical differences. Use results to recommend mix of product, allocation strategies, or other efficiencies.\n Partner with cross-functional teams to understand upcoming program changes \n Manage overall average inventory levels at store and NDC\n Manage device lifecycles to reduce obsolescence and end support to coordinate with product roadmap strategies in that category\n Assist in identifying, minimizing, and liquidating obsolete and potentially obsolete inventory\n\nReporting:\n Conduct various reporting and analysis surrounding inventory performance as well as forecasting for future demand\n Manage focused SAP reports with direction from US Cellular Leaders that will provide specific information that facilitates accurate business decisions\n Support daily, weekly, and monthly inventory reports according to the needs of the business cycle by contributing to inventory roll ups for executive summaries, weekly recaps, and general supply chain summaries\n Identify and support ad-hoc reporting needs\n\nProject Management:\n Create and execute project work plans, and revise as appropriate to meet changing needs and requirements\n Identify resources needed and assign individual responsibilities\n Manage day-to-day operational aspects of a project and scope\n Effectively apply our methodology and enforces project standards\n Minimize our exposure and risk on project\n Ensure project documents are complete, current, and stored appropriately\n Assist with the transition from project to business as usual\nQUALIFICATIONS:\n Bachelor's degree or equivalent experience required\n 3-5 years of relevant work experience required; inventory planning in retail or related field preferred\n Project management experience required\n Excellent written and verbal communication skills required\n The ability to work with multiple computer applications at the same time\n Ability to balance multiple tasks at once, and reprioritize as needed\n Strong ability to manage time affectively and to be versatile\n Self motivated and demonstrates initiative\n Ability to develop relationships and work in a team environment\n Demonstrated analytical ability\n Ability to sort through ambiguity and work in sometimes undefined roles\n Understanding of retail math concepts\n Advanced knowledge of PC Windows based applications (Excel, Word, and Access)\n SAP experience is a plus and understanding of POS systems is a bonus", "title": "Inventory Planning Analyst", "url": "http://find.uscellular.jobs/xml/26163962/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-27 20:52:39", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26163962}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Accountant II\nLocation: Illinois-Chicago\nDirectly responsible for all finance activities related to equipment sales and sales compensation. Ensure accurate and timely financial statements and related analysis. Act as a financial resource for Marketing, Sales, Commissions and Finance teams. Support new product and project initiatives by identifying and implementing appropriate operational and financial processes and related controls and analysis. Coach and develop Staff Accountants while maximizing efficiency. Support and actively participate in various enterprise projects.\n\n Perform analysis and review of equipment transactions, compensation transactions, related balance sheet accounts and other related activities to support financial statements and management key performance drivers.\n Recommend and implement process improvements in financial and operational processes related to equipment and compensation activities.\n Design and ensure that appropriate internal controls are in place for all Distribution Accounting processes and advise business partners to ensure sound internal controls.\n Assist development of system tools and related financial reporting processes.\n Work with and provide financial advice to Information Systems, Tax, Marketing, Sales, Operations and Financial Planning & Analysis teams to enhance business processes and systems. \n Function as a Distribution Accounting liaison to Marketing, Sales, Tax and Operations.\n Provide timely and accurate financial information to support effective decision making.\n Represent the Controller's team on enterprise initiatives. Provide technical and functional expertise.\n Assist in the development and coaching of Staff.QUALIFICATIONS:\n Bachelors Degree in Accounting, CPA\n Minimum of 6 years of work experience, 3 years in public accounting.\n In-depth knowledge of financial principals, practices and procedures and general accounting practices.\n Strong verbal and written communication skills required including the ability to communicate effectively with all levels of leadership and associates. \n Superior PC skills in Microsoft Office Products (Excel, Access and Word) required.\n Strong analytical and decision making abilities required.\n Ability to work independently\n Strong appetite for change and new challenges", "title": "Senior Accountant II", "url": "http://find.uscellular.jobs/xml/26140477/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-26 22:32:36", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26140477}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Technical Recruiter\nLocation: Illinois-Bensenville\n\nThe Technical Recruiter has responsibility for full life-cycle recruitment for support, technical and management level Information Services positions. Act as business partner with hiring managers to develop effective and efficient recruitment and sourcing strategies that result in client satisfaction. Utilize creative and professional recruiting methods to identify and recruit top-performing candidates for Information Services positions, engaging in tactical and strategic sourcing methods.  \n\n* Carry out full-lifecycle recruitment process, including screening, interviewing and selection process, salary negotiations and seamless onboarding hand-off.\n* Source, screen, interview and pipeline high quality and diverse talent, in a high-volume and complex business environment.\n* Serve as a Talent Advisor, providing strategic advice and education to hiring leaders based on market intelligence, best practices and changing business needs with talent implications. Act as advisor to hiring managers to ensure legal compliance with all recruitment processes.\n* Proactively develop strong relationships with hiring managers..\n* Advance the company brand across numerous markets and professional communities, while guiding hiring managers and candidates through the recruitment process    \n* Participate in process improvement initiatives to ensure that tools and technology are consistent with delivering the ideal candidate experience.\n* Remain current on market, recruiting and technology trends and provide insight and expertise in developing and leveraging strategies, including social media tools, to identify talent sources and drive employment brand.\n* Develop and foster sustainable external relationships with key recruiting networks, associations and agencies to drive effective recruiting plans, including diversity initiatives.\n* Track and report on hiring productivity, including time to fill metrics, endorsement program and internal application process. Drive favorable internal and external satisfaction survey results. \n* Manage and record all daily recruitment activities in applicant tracking system. \n* Role model the business model and values of the organization via candidate and hiring manager interactions, demonstrating a candidate and client-centric approach.\n* Understand and educate hiring managers on multiple talent programs, including Targeted Selection interviewing, diversity hiring initiatives, military and campus recruiting, relocation program, temp services, immigration, endorsement program and internal application process. \n     Bachelor degree in related discipline or equivalent experience required.\n     3-5 years technical recruiting experience, including internet, direct recruiting/sourcing and social media sourcing, required; seven plus years recruiting experience\n     Demonstrated experience providing consultation to internal clients, success in identifying, qualifying and placing applicants in Information technology positions\n     Working knowledge and experience with EEO and employment laws is required\n     Working knowledge of Applicant Tracking and staffing systems is required, Taleo preferred\n     Excellent problem solving skills\n     Ability to communicate effectively to all levels within the company\n     Easily adaptable to a fast-paced ever-changing environment\n     Experience in corporate relocation programs and immigration is preferred\n     AIRS, PHR/SPHR certification is preferred\n     Business knowledge of the wireless industry is a plus.", "title": "Technical Recruiter", "url": "http://find.uscellular.jobs/xml/25782798/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-09 21:09:25", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 25782798}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Application Developer III\nLocation: Illinois-Bensenville\nThe ETL Developer develops and maintains the interfaces and data extracts from business source systems into the enterprise primary reporting systems. Designs and writes programs and scripts required to extract, transform, clean and move data from the business systems into the enterprise data warehouse, data mart and operational data stores. Other related responsibilities include ongoing support, maintenance, and other ETL related information technology endeavors.\n\n\n* Participates in requirement meetings with Business Analysts to understand analytical content needs. Assist in documenting these requirements, resolving ambiguities and conflicts, and ensuring requirements are complete.\n* Provides strategic thinking leadership pertaining to new ways of leveraging information to improve business processes.\n* Develops detailed ETL specifications based on business requirements.\n* Analyzes functional specifications and assist in designing potential technical solutions.\n* Works with source system developers and business owners to define data extraction methodologies.\n* Works with Data Modelers to develop data warehouse models, design specifications, metadata process and documentation\n* Defines, documents, develops, enhances and maintains Software application modules in Informatica.\n* Performs ETL/Informatica tuning as well as SQL tuning.\n* Develops ETL test plans and tests the ETL code following ETL standards and architecture.\n* Performs design validation, reconciliation and error handling in the load process (initial, incremental).\n* Understands and executes release management and change management processes for changes to business applications.\n* Identifies, troubleshoots and resolves application issues and code defects; escalates as appropriate\n* Participates in 24/7 on-call support rotation.\n* Understands and comply to SDLC in planning steps\n* Demonstrates success working in a team-based environment\n* Four year college degree, or specialized training or equivalent work experience\n* 5-7 relevant work experience\n* Strong knowledge & experience in ETL Development, Informatica Programming, Oracle, SQL, PL/SQL\n* Experience with database engines including Oracle and SQL Server\n* Knowledge of version control practices & procedures\n* Familiarity with Data Warehousing methodology and techniques\n* Excellent communication skills\n* Understanding of SDLC and production environments", "title": "Application Developer III", "url": "http://find.uscellular.jobs/xml/26505562/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-14 01:22:19", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26505562}, {"country_short": "USA", "city": "Chicago", "description": "Title: Innovation Manager\nLocation: Illinois-Chicago\n\nDrive the day to day strategic and tactical efforts to create consumer-oriented solutions designed to simplify, optimize and/or enhance the wireless experience for our priority customer targets. The Manager will serve as a key internal innovation champion who leverages consumer insights to design and test innovative product, service and process concepts. This role will develop and utilize a consumer insight driven process with appropriate testing and evaluation to build and manage a robust 24 month pipeline of innovative ideas to delight our customers, create a high degree of differentiation and drive future customer and revenue growth.\n\n* Responsible for driving near term innovation from ideation thru handoff, including concept development, assessment and market test\n* Develop consumer platforms (e.g. Family bundles) and proof points (e.g. Battery Swap) to enhance consumers' wireless satisfaction and drive differentiation by creating rational, \"provable\" benefits\n* Focus on innovative concepts targeted to our priority segments to drive profitable customer and revenue growth over rolling 6-24 month timeline\n* Drive appropriate primary/secondary research to deliver consumer insights and leverage current insights knowledge base relevant for consumer-oriented solutions\n* Develop and manage holistic enterprise innovation roadmap, encompassing work from multiple cross-functional teams (e.g. products, devices)\n* Based on findings, provide input to product development process, including but not limited to product and device requirements, business case development, vendor selection, frontline training\n* Demonstrate passion and excitement for serving customers; challenge others to think like a customer and take ownership for solving consumer pain points\n* Minimum of 7-10 years combined in product management, product development, product strategy, consumer package/product goods (CPG) or marketing\n* Bachelor's degree in related discipline. MBA preferred\n* Focused customer orientation with the ability to develop and leverage consumer insights to build and manage pipeline of innovative products, services and processes\n* Strong business acumen with emphasis on consumer businesses and a proven track record of making sound judgments backed by strong analytical skills and business case development\n* Demonstrated experience in consumer research techniques and skilled in drawing insights and implications\n* Ability to drive process, project and results by influencing cross-functional stakeholders and managing outside vendors as needed\n* Excellent interpersonal skills, outstanding written and oral communication skills, including speaking in front of small and large groups, and experience making presentations to senior executives\n* Strong time and project management skills required to consistently meet deadlines\n* Well organized, strong administrative and detail oriented skills", "title": "Innovation Manager", "url": "http://find.uscellular.jobs/xml/26505563/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-14 01:22:26", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26505563}, {"country_short": "USA", "city": "Wood River", "description": "Title: Retail Wireless Consultant - Wood River, IL\nLocation: Illinois-Wood River\n\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Wood River, IL", "url": "http://find.uscellular.jobs/xml/21658366/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-06-06 19:49:46", "state": "Illinois", "state_short": "IL", "location": "Wood River, IL", "uid": 21658366}, {"country_short": "USA", "city": "Alton", "description": "Title: Retail Wireless Consultant - Alton, IL\nLocation: Illinois-Alton\n\n\n\nUpcoming U.S. Cellular\u00ae Career Open House - October 17th\n10 Lincoln Highway, Fairview Heights IL\n9 am to 6pm\n\nWe will be conducting onsite interviews. Please visit us online atwww.uscellular.jobsto apply for our positions. Please bring copies of your resume. \nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Alton, IL", "url": "http://find.uscellular.jobs/xml/22891336/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-08-08 20:38:13", "state": "Illinois", "state_short": "IL", "location": "Alton, IL", "uid": 22891336}, {"country_short": "USA", "city": "Chicago", "description": "Title: Manager, Tax Compliance & General Ledger Reporting\nLocation: Illinois-Chicago\nResponsible for the transaction tax compliance and general ledger reporting function for U.S. Cellular, its subsidiaries and partnerships. This function is responsible for the timely and accurate reporting for over 150 separate legal entities and the filing of approximately 600 monthly transaction tax returns. This position is part of the overall Tax Department Team including a senior manager, two managers and two senior accountants.\n\nThis position is responsible for gathering, reviewing and verifying completeness of the data necessary to support the tax compliance process. This function aligns closely with a third party tax return preparation service and must be able to meet established deadline requirements for the furnishing of data and funding of the tax returns.\n\nFamiliarity with the tax compliance process, routine general ledger month end closing procedures and the ability to reconcile tax payments to the accrual account is required. The ideal candidate should be detailed oriented, composed, and logical. This person should be able to provide leadership within the team, independently communicate with other teams within U.S. Cellular to enhance and streamline processes and to teach and mentor junior staff within the Department.\n\nEssential Duties and Responsibilities:\n\u00b7     Working closely with third party tax return preparer to prepare, review, and timely file monthly, quarterly and annual returns.\n\u00b7     In-house preparation of miscellaneous returns as necessary.\n\u00b7     Review and approve all requests for payments of non-income transactional taxes.\n\u00b7     Understand the telecommunication returns reporting process including the flow of transaction taxes from the source documents, to the tax reports used for filing purposes, to the tax accrual accounts including tax rates, taxable base, and flat fees.\n\u00b7     Understand the sources of the U.S. Cellular tax return supporting documentation, the basis for reporting and the necessary components that are required for accurate filings.\n\u00b7     Detailed knowledge of U.S. Cellular tax accrual process including performing and supervising the month end closing process and associated journal entries.\n\u00b7     Reconcile tax reported and remitted by third party preparer to the tax accrual account.\n\u00b7     Reconcile the tax accrual account(s) as part of the monthly compliance process.\n\u00b7     Monitor tax compliance notices and work with third party or taxing jurisdiction to resolve.\n\u00b7     Review, test, maintain and enhance integrity of data presented for reporting purposes and to clearly establish a logical audit trail.\n\u00b7     Ensure requites tax return copies are maintained in accordance with U.S. Cellular policy.\n\u00b7     Collaborate with Manager of Information Technology and Systems to enhance reporting processes and monitor ways to streamline compliance process.\n\u00b7     Meet and collaborate with the Senior Manager to understand updates in tax laws that impact the tax compliance process.\n\u00b7     Accurately assess strengths and development needs of team members; give timely, specific feedback and helpful coaching; provide associates challenging assignments and opportunities for development.\n\u00b7     Ensure that proper internal controls over transactional tax processes are in place and are tested on a routine basis, in accordance with Sarbanes-Oxley.\n\u00b7     Ability to document process controls.\n\n\u00b7    Financial Responsibility/Impact: \n\u00b7     Impacts the payment of sales and use taxes on sales of over $4 billion through timely and accurate compilation and /or filing documents.\n\nResponsibility and Decision Making\nWorks on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Manages the coordination of the activities of the function with responsibility for results, costs, methods and staffing. Interprets and applies GAAP, organizational and company policy.  Develops subordinates with a variety of skill and professional experience levels.\nEducation/Experience\n\u00b7     Bachelor's degree in accounting. CPA and/or MBA are preferred.\n\u00b7     Prior transaction tax compliance experience is required and knowledge of Vertex's CommTax software is a plus.\n\u00b7     Minimum of 5 years tax experience: preferably a combination of \"Big 4\" public accounting and large corporate experience.\n\u00b7     Prior state & local tax experience in the telecommunications industry is strongly preferred.\n\u00b7     Prior supervisory experience and review of other work product including providing timely feedback.\n\nSkills\n\u00b7     Excellent interpersonal and communication skills - ability to establish and maintain professional productive relationships.\n\u00b7     Excellent organizational and planning skills and ability to meet highly detailed reporting requirements.\n\u00b7     Excellent computer skills and proficiency in MS Excel, Word, and PowerPoint. SAP experience a plus.\n\u00b7     Strong writing skills to accurately document.\n\nSpecial Physical and/or Mental Requirements\n\u00b7     Normal office working environment.\n\u00b7     Cyclical, unplanned and occasional substantial overtime required.\n\u00b7     Light travel.", "title": "Manager, Tax Compliance & General Ledger Reporting", "url": "http://find.uscellular.jobs/xml/26544587/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:55:54", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26544587}, {"country_short": "USA", "city": "Schaumburg", "description": "Title: Data Center Manager - Schaumburg, IL\nLocation: Illinois-Schaumburg\n\nThis position will oversee the day to day operation and maintenance of the data center space, building infrastructure and support systems (Power, HVAC, fire suppression, etc.) for the Schaumburg Technology/Data Center. This includes the existing Schaumburg Data Center (SDC), the newly completed (July 2011) Schaumburg Technology Center (STC) as well as lab and storage space. This position will ensure that standard operating procedures for equipment installation, safe work practices and change management are followed. This position will develop an operation strategy and coordinates with the other stakeholders of the facility to ensure floor space, power and HVAC resources are planned according to design and can meet our growth forecast/needs. This position works in tandem with TDS' other Data Center partners to develop and promote best practices to be utilized across all facilities. The position is on call to respond to urgent off-hours issues with the infrastructure or support systems that may occur at this facility.  \n* Single point of accountability for the continued operation and maintenance of the infrastructure systems at the STC/SDC. This equipment includes, but is not limited to, the following:\n* Power Plant (AC electrical switchgear, transformers, UPS, PDUs, battery plants, generators, transfer switches, etc.)\n* DC Power (batteries, inverters, etc.)\n* Facility grounding system\n* HVAC (heating, ventilation, and air conditioning) units\n* Racking and cable management standards\n* Fire alarm, suppression and life safety systems\n* Pump room equipment\n* Building Management System\n* Building Security System\n* Single point of contact for the continued maintenance of the exterior shell and property of the STC/SDC facility.\n* Develop and maintain a living roadmap and strategy for the STC/DTC Operations.\n* Monitor capacity and utilization of the infrastructure systems as needed in order to ensure adequate capacity exists for one year of projected utilization of the STC/SDC facility.\n* Developing appropriate annual budget requirements for the upcoming year (both capital and additional or revised operating expense needs).\n* Collection and documentation of data for required daily, weekly, and monthly management reports.\n* Provide guidance and direction to U.S. Cellular\u00ae and vendor personnel in the proper placement of equipment and facility/equipment workplace expectations, policies and standards.\n* Administer, maintain and perform audits for U.S. Cellular\u00ae's and vendor adherence to applicable Standards, Processes, Policies and design criteria with regards to the STC/SDC facility and equipment installed.\n* Coordination as needed with all other STC/SDC stakeholders to ensure the critical systems are able to support the planned installations, changes, and decommissions as efficiently as possible.\n* Maintain Data Center Documentation for floor space and infrastructure usage and capacity.\n* Coordinate and mange the orderly receipt and disposition of equipment coming in and out of the facility.\n* Initiate and maintain a \"Work Ticket\" system for all work to be performed in the data center.\n* Assist with scheduled power-down and testing/troubleshooting events.\n* Record and maintain accurate incident and change records and logs.\n* Maintain a safe work environment and neatness of the STC/SDC facility.\n* Bachelors degree in Electrical Engineering or equivalent work related experience required.\n* 10  years experience as a Facilities Manager or Engineer with responsibility for AC/DC Power Plants, UPS, HVAC and fire alarm/suppression systems is required. \n* Experience in the reporting and forecasting of capacity for these systems is required.\n* Demonstrated history of successful vendor management and coordination of resources from multiple organizations is required.\n* Previous experience with Data Center facilities management is required.\n* Experience with developing processes, business cases and product/service requirements.\n* Excellent technical writing and oral communication skills are required.", "title": "Data Center Manager - Schaumburg, IL", "url": "http://find.uscellular.jobs/xml/26544554/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:55:06", "state": "Illinois", "state_short": "IL", "location": "Schaumburg, IL", "uid": 26544554}, {"country_short": "USA", "city": "Chicago", "description": "Title: Sr Manager Forecasting\nLocation: Illinois-Chicago\n* Lead a team of strategic, analytical-focused marketing professionals to drive consistency, process improvement, and market insights into the forecasting process. This is both a strategic and an analytical role. Strong analytical, strategic, creative and leadership skills required.\n* Serve as the primary liaison between the Finance Organization and Marketing, Sales Operations, Product Group and Sales Organizations. This will require providing internal consultation and oversight over forecasting related activities.\n\nResponsibilities:\n* Serve as the linkage between marketplace dynamics and consumer insights to our forecasts (Subscribers (Gross Adds, Defects), LOE, Revenue, Products, Data Usage). \n* Primary accountability for Marketing and Sales Operations inputs into Quarterly Forecast, Budget and SLRF.\n* This position is responsible for leading and influencing cross-functional teams, reviewing and verifying completeness of the data and processes necessary to generate consistency across forecasting assumptions used to make critical marketing decisions.\n* Drive accountability and organizational leadership on an ongoing basis to succinctly explain, diagnose and assess forecasting by partnering with key constituents in Finance, IS and Sales. Will be responsible for connecting the dots on assumptions, risks and diagnosis of forecast accuracy. \n* Drive initial process improvements in conjunction with Finance partners to streamline processes, create consistency and implement the supporting tools. Lead cross-functional teams to develop and implement effective processes to improve the overall quality of the forecasting process to reduce time and enhance accuracy. \n* Provide decision support to Executive Leadership team and cross-functional business partners to help provide the insight necessary to make strategic decisions. Develop insights around key business driver metrics related to the forecasting process by integrating strategic and consumer insights to better support management decisions.\n* Ability to review, document and improve processes. \n* Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors including a deep understanding of current business and industry trends. \n* Build an effective team committed to organizational goals, foster collaboration among team members and teams. Lead, manage, coach, inspire and develop staff, including solid cross-functional knowledge transfer. \n* Accurately assess strengths and development needs of team members; give timely, specific feedback and coaching; provide teams and associates challenging assignments and opportunities for development. \n* The ideal candidate should be detail orientated, strategic and logical while being able to lead and influence all aspects of the forecasting process from a strategic standpoint. This person should be able to provide leadership, strategic direction, and independently communicate with other functional teams. \n* Bachelor's degree required and MBA strongly preferred.\n* At least 8-10 years business, marketing, or strategy experience that includes significant data analyses, business case/financial model development, and project and program management. Consulting experience a plus.\n* Deep knowledge of wireless or telecommunications service provider operations.\n* Since the candidate will lead and participate in several teams of internal and external groups, the candidate should bring an established history of successful implementations and managing cross-functional groups.\n* Strong analytical, strategic skills required. Gathers relevant information systematically. Considers a broad range of internal and external factors when solving problems; grasps complexities and perceives relationships across issues; uses accurate logic; makes timely and sound decisions. Identifies high-payoff strategies and prioritizes team efforts accordingly; recognizes strategic opportunities for success.\n* Prior management and leadership experience in a large corporate environment. \n* Excellent interpersonal and oral and written communication skills including experience making presentations to senior management.- ability to establish and maintain professional productive relationships, and influence at all levels of the organization including senior management. \n* Excellent organizational and planning skills and ability to meet competing priority due dates. Flexibility and ability to re-prioritize team activities highly desired. \n* Strong interpersonal skills to create an environment of open communication, free expression of ideas and opinions, obtaining input from others without pre-judging, and discussion and resolution of differences/conflicts. Ability to adjust communication style/message by monitoring and responding to verbal and non-verbal cues. Speak persuasively to influence and energize others. Express ideas/information clearly and concisely.\n* Advanced proficiency in Microsoft Office applications required - particularly Excel and PowerPoint.", "title": "Sr Manager Forecasting", "url": "http://find.uscellular.jobs/xml/24860287/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2011-11-14 22:04:10", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 24860287}, {"country_short": "USA", "city": "Chicago", "description": "Title: Quality Tester I\nLocation: Illinois-Chicago\n\nThe Quality Tester 1 position within the U.S. Cellular\u00ae Quality Team is responsible for performing application, device and project testing on mobile phones, tablets and modems across various OEM's and platforms. This will require the Quality Tester to execute test plans, clearly document results, analyze and troubleshoot issues encountered and perform regression testing as needed to ensure the ideal customer experience is achieved. The Quality Tester will be responsible for developing detailed test plans for low complexity applications so experience creating test plans is highly desirable. This is a cross-functional role in a collaborative organization that will require the Quality Tester to effectively communicate with many other departments and third party vendors.\n\n\nTesting Responsibilities\n* General application and device testing across various handsets, OEM's and platforms (Android, Windows Mobile\u00ae, BlackBerry\u00ae and BREW)\n* Using technical knowledge performs detailed root cause analysis (debug, analyze, troubleshoot) for defects encountered, clearly documenting results and communicating status and risks on a timely basis.\n* Analyze test results to ensure existing functionality and recommend corrective actions\n* Retest fixes provided and perform regression testing as needed\n* Make fact based decisions; challenge other groups when quality is being compromised\n* Define generic test cases as well as any unique test requirements for specific applications or devices: BREW /Smart Phone applications and devices, tablets, modems and device or web based UI components\n* Proactively contribute and make recommendations for test case/plan improvements\n* Utilize HP Quality Center to record all test results, test plans and defects\n* Assist in managing a library of test handsets and software for these handsets\n* Manage individual workload and deliver to agreed upon milestones and quality standards\nProject Responsibilities\n* Function as the quality lead and test SME for routine, low complexity projects or applications\n* Identify any unique tools, environment limitations or coverage gaps and estimate the testing effort required\n* Develop detailed test plans and test cases based on functional/technical specifications, requirements or other project documentation\n* Compile and report test results and status of our testing progress to cross-functional product teams\n* Track, maintain, and drive resolution to project issues consulting with project, developer or other cross functional stakeholders to resolve problems\n* Coordinate a testing lessons learned upon completion of project\n* Preferred Bachelor's degree in Computer Science or a related field and 1-3 years experience in Quality Control, Quality Management or 1-3 years of experience that would demonstrate the capability to successfully perform the essential functions of this position\n* Test plan development, handset and application testing, user experience testing and general software testing experience\n* Demonstrated ability to work independently and manage multiple projects simultaneously\n* Ability to effectively collaborate within diverse, cross-functional groups including associates, contractors and outside vendors\n* Demonstrated interpersonal skills and inter-team relationship building\n* Strong and effective written and oral communication skills\n* Well organized and detail oriented\n* Experience with MS Office products (Word, Excel)\n* HP Quality Center or equivalent experience\n* Professional experience within a software, telecommunications, or wireless service provider a plus", "title": "Quality Tester I", "url": "http://find.uscellular.jobs/xml/26544583/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:55:39", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26544583}, {"country_short": "USA", "city": "Chicago", "description": "Title: Quality Tester II\nLocation: Illinois-Chicago\n\nThe Quality Tester II position within the U.S. Cellular\u00ae Quality Team is responsible for performing application, device and project testing on mobile phones, tablets and modems across various OEM's and platforms. This will require the Quality Tester to execute test plans, clearly document results, analyze and troubleshoot issues encountered, perform regression testing as needed and drive issue closure to ensure the ideal customer experience is achieved. The Quality Tester will be responsible for defining a testing scope and creating detailed test plans for low to very complex custom applications and U.S. Cellular\u00ae initiatives. Functioning as a software testing subject matter expert (SME), this role will be looked upon to drive enhanced software testing processes, methodologies, types, techniques and tools to deliver improved efficiencies and increased quality. This is a cross-functional role in a collaborative organization that will require the Quality Tester to effectively communicate with many other departments, OEM's and third party vendors.\n\n\nTesting Responsibilities\n* General application and device testing across various handsets, OEM's and platforms (Android, Windows Mobile\u00ae, BlackBerry\u00ae and BREW)\n* Using technical knowledge performs detailed root cause analysis (debug, analyze, troubleshoot) for defects encountered, clearly documenting results and communicating status and risks on a timely basis. Collaborates with project, development or other cross-functional stakeholders on possible resolution\n* Analyze test results to ensure existing functionality and recommend corrective actions\n* Retest fixes provided and perform regression testing as needed\n* Make fact based decisions; challenge other groups when quality is being compromised\n* Define generic test cases as well as any unique test requirements for specific applications, devices or services including: BREW/Smart Phone applications and devices, tablets, modems, application preloads across device platforms, device or web based UI components, GPS applications, WAP services, messaging services, etc.\n* Proactively contribute and make recommendations for test case/plan or testing process improvements. Define, document and share new test procedures and techniques\n* Utilize HP Quality Center to record all test results, test plans and defects. Utilize analysis view to assist in the creation and maintenance of reports to support team reporting needs\n* Manage a library of test handsets and software for these handsets\n* Manage individual workload and deliver to agreed upon milestones and quality standards\n* Manage and coordinate all BREW and Smartphone application testing assignments for the quality team (application tracking activities)\n* Function as central point of contact for all Quality team defects collaborating with project, development or other cross-functional stakeholders to close issues\nProject Responsibilities\n* Function as the quality lead and test SME for low to complex projects, custom applications or USCC corporate initiatives\n* Develop detailed testing scope/strategy documents for those projects\n* Identify any unique tools, environment limitations or coverage gaps and estimate the testing effort required\n* Develop detailed test plans and test cases based on functional/technical specifications, requirements or other project documentation\n* Compile and report test results and status of our testing progress to cross-functional product teams\n* Track, maintain, and drive resolution to project issues consulting with project, developer or other cross functional stakeholders to resolve problems\n* Coordinate a testing lessons learned upon completion of project\n* Bachelor's degree in Computer Science or a related field and 3-5 years experience in Quality Control, Quality Management and experience that would demonstrate the capability to successfully perform the essential functions of this position\n* Test plan development, handset and application testing, user experience testing and general software testing experience\n* Demonstrated ability to work independently and manage multiple projects simultaneously\n* Ability to effectively collaborate within diverse, cross-functional groups including associates, contractors and outside vendors\n* Software Testing Process, Methodologies, Types, Techniques and Tools\n* Ability to apply software testing methods and techniques\n* Project Management Skills\n* Demonstrated interpersonal skills and inter-team relationship building\n* Strong and effective written and oral communication skills\n* Well organized and detail oriented\n* Experience with MS Office suite of products (Word, Excel, PowerPoint, Project)\n* HP Quality Center or equivalent experience\n* Professional experience within a software, telecommunications, or wireless service provider", "title": "Quality Tester II", "url": "http://find.uscellular.jobs/xml/26544585/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:55:39", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26544585}, {"country_short": "USA", "city": "Chicago", "description": "Title: Product Marketing Manager - Wireless Training & Communications\nLocation: Illinois-Chicago\nResponsible for the tactical execution of the product lifecycle. Contributes to the product strategy. Works with the Product Operations team to ensure the product and/or service operates effectively and efficiently and provides an excellent customer experience while at the same time driving and meeting the overall product revenue forecast with a positive impact on profitability. Provides marketing support and direction to achieve Product Management and Marketing team financial metrics. Supports Product Management and Marketing team goals and objectives. \n* Manage product lifecycle including launch, maintenance, enhancements, partnerships and end of life. \n* Provide content and direction for training. In some instances, lead development of training.\n* Recognized as the Subject Matter Expert for all aspects of product/service.\n* Prepare, disseminate and maintain associate and customer communications as it relates to responsible product/service.\n* Evaluate financial and trend reporting and take appropriate actions to ensure operational excellence and achievement of annual goals. Develop and execute against key financial and business targets/metrics.\n* Support established product positioning and channel strategies\n* Contribute to strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts.\n* Develop sales stimulation efforts to meet/exceed objectives and attain sales/revenue targets within budgeted costs.\n* Plan and gain approval on promotions and marketing programs designed to meet/exceed objectives.\n* Support the analysis and recommend launch, maintenance and post mortem pricing structures (including promotional pricing).\n* Track, analyze and communicate key metrics.\n* Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take necessary actions.\n* Contribute analytical, marketing and/or product management support to product portfolio as necessary to meet business priorities and goals.\nSpecific Skills Required\n* \nMinimum 2 years in product management, product development, sales or marketing. Professional experience within the software, telecommunications industry or with a wireless voice/data service provider is a plus.\n* BA/BS Marketing, Business or related disciplines. Technical undergraduate education with business/product management professional experience will be considered. MBA is a plus.\n* Use effective time and project schedule management to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives.\n* \nAbility to effectively operate within diverse and cross functional groups, including outside vendors.\n* Strong team orientation, communication, project management, creative and analytical skills.\n* Ability to analyze issues, develop and deploy solutions within a dynamic environment.\n* Excellent interpersonal skills.\n* Ability to prioritize and manage multiple assignments simultaneously.\n* Excellent written and oral communication skills.\n* Well organized, strong administrative and detail oriented skills. \n* \nExperience with standard MS Office applications (Excel, Word, PowerPoint, etc.)", "title": "Product Marketing Manager - Wireless Training & Communications", "url": "http://find.uscellular.jobs/xml/26544582/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:55:39", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26544582}, {"country_short": "USA", "city": "Macomb", "description": "Title: Retail Wireless Consultant - Part Time Macomb, IL\nLocation: Illinois-Macomb\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Macomb, IL", "url": "http://find.uscellular.jobs/xml/26544528/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-15 20:54:44", "state": "Illinois", "state_short": "IL", "location": "Macomb, IL", "uid": 26544528}, {"country_short": "USA", "city": "Chicago", "description": "Title: Intern- HR Business Analyst\nLocation: Illinois-Chicago\nThe HR Business Analyst Intern works with business owners to analyze and document business requirements and develop integrated solutions. In this role, you will be responsible for providing functional and technical expertise, assist with process and system reengineering, and support workflow insight where appropriate. You will need to also provide effective communication between technology providers and business end-users to support the delivery of business and technology capabilities throughout the project lifecycle.\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\n* Work with the business to identify opportunities for improvement in business operations and processes\n* Perform various analytical functions, including analyzing proposed introduction of new programs and processes and provide actionable insights\n* Interact with the business stakeholders and subject matter experts in order to understand their problems and needs\n* Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats\n* Bridge between business systems from the end user to functional implementation of technical solutions\n* Document the functional and technical design of the system and prepare technical reports by collecting, analyzing and summarizing information and trends\n* The analyst interacts with system architects and developers to ensure the system is properly implemented\n* The analyst may help test the system and create system documentation and user manuals\n\u00b7     Currently enrolled in an undergraduate program, related discipline required from an accredited college/university\n\u00b7     Strong technical knowledge/background required\n\u00b7     Understanding of the life-cycle for project management, preferred\n\u00b7     Strong analysis, verbal and written communication skills\n\u00b7     Must be able to communicate effectively with business and technology stakeholders, team members and management.\n\u00b7     Strong organization, interpersonal and logical skills\n\u00b7     Attention to detail and accuracy in a fast-paced work environment", "title": "Intern- HR Business Analyst", "url": "http://find.uscellular.jobs/xml/26596872/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-17 19:31:57", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26596872}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Application Developer III - SOA Web Services\nLocation: Illinois-Bensenville\nU.S. Cellular\u00ae is looking for an Application Developer III to augment our Integration Services development team. You will play a key role on critical software projects while working with a high performing team of software developers. Your primary responsibility is to design and develop SOA solutions, including web services running on an Enterprise Service Bus (ESB). You will be responsible for the entire service lifecycle, and own the product development from design and development through to implementation and support.\n\n\nThe Application Developer III role is a senior technical role within the Integration Services team. The successful applicant would be expected to perform as technical lead on projects. Essential duties include:\n\u00b7    Designs, develops, tests, debugs, maintains and documents SOA solutions including SOAP based web services using the Oracle Service Bus, Java and other key technologies. \n\u00b7    Demonstrates/applies knowledge of application modeling, design and development.\n\u00b7    Perform a development lead role on projects as needed.\n\u00b7    Develops time estimates for project deliverables.\n\n\u00b7    Provides alternative solutions and technical expertise across a range of applications, systems and/or technologies.\n\u00b7    Collaborates with end users and project team members on development of requirements and design of applications.\n\u00b7    Advise manager of risks, issues, and concerns.\n\u00b7    Adhere to design and development standards and best practices, and assist in keeping these aligned with current industry trends. \n\u00b7    Performing and participating in peer design and code reviews.\n\u00b7    Identify, troubleshoot and resolve production issues as needed.\n\u00b7    Participate in continuous process improvement activities and initiatives.\n\u00b7    Staying abreast of new technologies, current issues, trends and tools affecting application development within the SOA space. \n\u00b7    Assist in the evaluation and implementation of new ideas or tools for improved approaches to business problems.\n\u00b7    5 years of Java/J2EE/JEE application development, preferably running on WebLogic Application Server.\n\u00b7    3 years of Web Services development (especially SOAP-based).\n\u00b7    2 years of Oracle Service Bus (OSB) or BEA AquaLogic Service Bus (ALSB).\n\u00b7    4 years of SQL and Oracle database experience.\n\u00b7    Experience using XML, XQuery, Xpath, WSDL.\n\u00b7    Expertise in SOA, ESB and object-oriented concepts.\n\u00b7    Experience aligning to SOA standards, best practices and design patterns.\n\u00b7    5 years experience within an SDLC, developing in a Unix environment, and working on projects involving other teams.\n\n\u00b7    Strong verbal and written communication skills.\n\u00b7    Must be able to work independently and prioritize work effectively, as well as to function as an effective team member in a local and virtual team development environment. \u00b7    Strong attention to detail, analysis and problem solving skills.\n\n\u00b7    Must be self-motivated and take initiative.\n\u00b7    Customer-service oriented and able to work in a fast-paced, collaborative team environment.\n\u00b7    Strong organizational skills; ability to meet deadlines.\n\nEducation:\n\u00b7    Bachelor Degree in Computer Science or related degree or equivalent knowledge and experience.\n\nPluses:\n\u00b7    Experience in Telecom or Retail industries is a plus.\n\u00b7    Knowledge/experience of Oracle Service Registry (OSR) and Oracle Enterprise Repository (OER) is a plus.", "title": "Application Developer III - SOA Web Services", "url": "http://find.uscellular.jobs/xml/26596883/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-17 19:32:31", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26596883}, {"country_short": "USA", "city": "Chicago", "description": "Title: Brand Development Manager\nLocation: Illinois-Chicago\n\nThe Manager, Brand Development serves as a strategic partner in the development and implementation of our overall brand positioning, messaging and design strategies. This role will work with a wide variety of external agencies and departments within the organizations such as Marketing, HR, PR, Associate Communications, Customer Insights and Field Marketing to provide education of our brand development strategies as well as ensure creative integration across all marketing materials. \n\nAdditionally, the Manager, Brand Development is responsible for brand identity and guideline development, naming and trademark portfolio management, brand reviews, internal branding to associates and agency communications integration.\n\nIn order to be successful, the qualified candidate will possess strong brand development acumen as well as relationship building and communications skills required to educate on the importance of adhering to brand guidelines and strategies. \n\n* Participate in the development, implementation and ongoing refinement of our overall brand positioning strategy and impacts to our brand design.\n* Lead the development and implementation of messaging guidelines for products and services as well as the guidelines for the overarching brand identity and design.\n* Conduct internal brand reviews and brand audits across all communications teams, agencies, the field and other functional areas.\n* Implement internal brand campaign to our associates, working closely with Customer Experience Marketing, Public Relations and Associate Communications to ensure the organization is aligned behind our positioning.\n* Develop brand education tools conduct training sessions with external agencies and all parts of the organization, periodically visiting the field organization as well as advocating the brand across the RSO.\n* Manage product and service naming and trademark searches and guideline development, ensuring integration across all marcom channels.\n* Participate in planning and implementing Brand Summits, with the goal of bringing together all USCC communications functions to share brand, messaging and creative strategies in order to deliver an integrated brand to the customer.\n* Provide recommendations for ongoing research to monitor the health of our brand and the effectiveness of our messaging. Participate in all customer communications research including brand tracking and advertising testing.\n* Other projects as requested or assigned.\n* Bachelor's degree in marketing, communications or related discipline required; MBA or Master's highly desirable\n* 7-10 years of experience in an advertising agency, communications company or a corporate marketing communications department.\n* Experience in brand development is preferred.\n* Experience with a broad array of marketing communications.\n* Demonstrated leadership abilities that include motivating teams, delivering results through wide organizational involvement, and maintaining a strong customer focus\n* Up to 25% travel required.\n* Ability to build strong rapport across cross-functional teams.\n* Excellent oral and written communication and presentation skills.\n* Business knowledge of the wireless industry is a plus Excellent PC literacy skills in Microsoft Word, Excel and PowerPoint.", "title": "Brand Development Manager", "url": "http://find.uscellular.jobs/xml/26596891/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-17 19:32:37", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26596891}, {"country_short": "USA", "city": "Matteson", "description": "Title: Retail Wireless Consultant - Full Time Matteson, IL\nLocation: Illinois-Matteson\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Full Time Matteson, IL", "url": "http://find.uscellular.jobs/xml/26596892/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-17 19:32:38", "state": "Illinois", "state_short": "IL", "location": "Matteson, IL", "uid": 26596892}, {"country_short": "USA", "city": "Orland Park", "description": "Title: Retail Wireless Consultant - Part Time - Tinley Park\nLocation: Illinois-Orland Park\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time - Tinley Park", "url": "http://find.uscellular.jobs/xml/26596885/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-17 19:32:34", "state": "Illinois", "state_short": "IL", "location": "Orland Park, IL", "uid": 26596885}, {"country_short": "USA", "city": "Lansing", "description": "Title: Retail Wireless Consultant - Part Time Lansing, IL\nLocation: Illinois-Lansing\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Part Time Lansing, IL", "url": "http://find.uscellular.jobs/xml/26656913/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 21:20:44", "state": "Illinois", "state_short": "IL", "location": "Lansing, IL", "uid": 26656913}, {"country_short": "USA", "city": "Evanston", "description": "Title: Retail Wireless Consultant - Full Time - Evanston, IL\nLocation: Illinois-Evanston\nPosition Profile\n\n\n\nEnthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence.\n\nWe consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive.\n\nAside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career.\n\nWe invite you to discover our way of building careers. Visit us atuscellular.jobs.\n\n\nU.S.Cellular is a drug-free workplace and committed to diversity and inclusion.\n\nQUALIFICATIONS\n* High School diploma or state equivalency required.\n* 1 year customer-facing experience preferred.\n* 1 year retail sales experience preferred.\n* 1 year cellular industry experience preferred.\n* Strong written and interpersonal communication skills required.\n* Must be flexible to work evenings, weekends and holidays as required", "title": "Retail Wireless Consultant - Full Time - Evanston, IL", "url": "http://find.uscellular.jobs/xml/26656963/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 21:21:46", "state": "Illinois", "state_short": "IL", "location": "Evanston, IL", "uid": 26656963}, {"country_short": "USA", "city": "Chicago", "description": "Title: Member Technical Staff - Device - Chicago, IL\nLocation: Illinois-Chicago\n\nThe Member of Technical Staff-Device will be responsible for leading U.S. Cellular's technical development of mobile devices. The position will function as a mobile device subject matter expert whose responsibilities will include development of technical requirements and architecture of mobile devices including RF System Architecture, power and baseband product requirements. The role will also be responsible for driving U.S. Cellular's technical device requirements and processes across the industry including standards organizations, device vendors and device component manufacturers. Plays the role of mentor to other associates \n* Develop U.S. Cellular\u00ae technical mobile device architecture strategy and communicate it internally and externally\n* Evaluate wireless technology advances relevant to U.S. Cellular\u00ae and their implications on mobile devices\n* Participate in early stage mobile device hardware and software architecture definition and prototype evaluation with a concentration on device performance, RF standards compliance, feature capability, and power consumption\n* Investigate and characterize new mobile device technologies and their application to wireless networks through analysis, simulations and experimentation\n* Drive the development of industry technical standards by contribution and collaboration to achieve U.S. Cellular's goals\n* Interact with cross-functional U.S. Cellular teams including Technology Development, Device Engineering, RF Planning, Product Marketing, and executive leadership.\n* Responsible for providing technical mentoring/guidance to other Associates\n* Responsible for providing technical mentoring to Engineering Associates\n* Represents interests at external industry forums and events\n\n* Bachelor's Degree in Electrical Engineering (BSEE) or equivalent required. A Master's Degree (MSEE) or PhD is strongly preferred \n* 8-12 years experience in 3G and 4G either CDMA/EVDO or UMTS/HSPA wireless technology system design\n* Strong technical skills related to mobile device HW/SW architectures are required\n* Strong technical skills related to RF Systems architecture, design, and analysis is required\n* Demonstrable knowledge of mobile device development cycles\n* Extensive digital communications system design, RF performance definition and characterization must be demonstrated\n* Working knowledge of 3GPP specifications and LTE is preferred\n* Work in partnership with other Member of Technical Staff team members to provide end-to-end network subject matter expertise\n* Track record as a proven problem solver and an effective team player\n* Self starter with minimal guidance\n* Excellent communications, interpersonal and problem solving skills\n* Capable of providing influence with the ability to persuade others to support U.S. Cellular positions at industry conferences.\n* Extensive experience in creating technical documentation.\n* Proven presentations skills \n* Up to 40% air travel at industry or organizational meetings including foreign travel", "title": "Member Technical Staff - Device - Chicago, IL", "url": "http://find.uscellular.jobs/xml/26520812/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-14 20:10:30", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26520812}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Senior IS Business Analyst\nLocation: Illinois-Bensenville\nWorks with various functional areas to define business needs, enhancements and requirements for systems and business processes. Must be a self-starter and strong analytical thinker with the ability to facilitate requirements gathering, perform financial and operational analysis, and synthesize complex concepts into simple business terms.\n\n* Provides business analysis for project delivery\n* Drives the business requirements gathering process to ensure that meaningful requirements are identified for the business solution\n* Documents business requirements in a clear, complete, and concise manner\n* Ensures that business requirements are related to business goals and priorities\n* Conducts requirements walk-throughs to obtain understanding and approval\n* Works with IS business analysts in defining requirements for application systems\n* Provides requirements traceability\n* Provides process mapping of current and future states\n* Performs gap analysis activities\n* Performs financial and operational analysis\n* Develops business case estimates\n* Develops executive presentations\n* Facilitates workshops and meetings to define business solution\n* Supports third party vendor selection and contract negotiation\n* Supports user acceptance and business process testing\n* Participates in the acceptance of products, services and enhancements prior to roll-out to ensure that requirements are met\n* Pro-actively identifies improvement opportunities for systems and business process changes\n* Works with the business areas to anticipate future needs and changes to systems and business processes\n* Assists with the processes for prioritizing application system enhancements and defining business requirements for these enhancements\n*    Works with and monitors the activities of the business to ensure thorough business requirements are defined and approved on a timely basis for enhancements to applications or processes\n* Provides consultative services to projects and initiatives to assist with analysis and planning around technology, process, and people changes\n* Acts as a point of escalation for problems and issues\n* Supports improvements to enterprise business analyst methodology and tools\n* Provides mentorship and counseling for junior business analyst resources\n* Other duties as assigned\n* Bachelor's degree in related discipline or equivalent experience required\n* At least 5 years of business analysis experience is required\n* Business knowledge of the wireless industry is desirable\n* Knowledge of business analysis, business process re-engineering, and requirements gathering methods and tools required\n* Must possess outstanding analytical, research, and qualitative abilities\n* Ability to synthesize large, complex sets of information and integrate into meaningful reports, recommendations, and presentations\n* Must be a critical thinker who can also execute on the details\n* Excellent written, oral communication, facilitation and presentation skills required\n* Excellent attention to detail and the ability to probe underlying business needs\n* Strong interpersonal skills are essential given that the position will have significant interaction with various functional areas and all levels of associates\n* Diplomacy, poise, maturity and empathy are all key attributes for success\n* Ability to work independently in a matrixed environment as well as in a team environment\n* Ability to work on multiple assignments simultaneously\n* Ability to be flexible and manage change\n* Ability to work in complex situations with varying degrees of ambiguity\n* Ability to constructively adapt to rapidly changing priorities\n* A combination of both operational and IS experience is a plus\n* Knowledge of systems architecture, application development life cycle, and data modeling a plus", "title": "Senior IS Business Analyst", "url": "http://find.uscellular.jobs/xml/26220314/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 19:48:01", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26220314}, {"country_short": "USA", "city": "Bensenville", "description": "Title: IS Business Analyst II\nLocation: Illinois-Bensenville\nResponsible for working with Business and IT stakeholders to analyze business needs and produce requirements specifications for new projects. Serve as a liaison between technology providers and business end-users.\n\n\n* Produce requirements for any new and/or changes to technology applications.\n* Maintain continuity between business team and IS organization throughout complete system development life cycle.\n* Develop business scenarios / use cases to explain / demonstrate business requirements / specifications to business stakeholders and the technology team\n* Review functional design and test deliverables to ensure that they meet the requirements\n* Assist testing team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed\n* Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation\n* Identify and communicate risks to delivering solution on time\n* Participate in and support cross technology process improvement initiatives \n* 3-5 years experience required in Business Analysis & Requirement Gathering.\n* Business analysis skills.\n* Knowledge of Requirement Analysis and Documentation is required\n* Knowledge of Telecommunications Billing System experience is preferred\n* Knowledge of Use Cases preferred\n* Technical background and knowledge, e.g. SDLC\n* Excellent written and verbal communication skills.\n* Any Software development experience, a plus.\n* Experience using RequisitePro is desirable", "title": "IS Business Analyst II", "url": "http://find.uscellular.jobs/xml/26220310/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-31 19:48:00", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26220310}, {"country_short": "USA", "city": "Chicago", "description": "Title: Senior Manager, Retail Distribution Strategy & Execution\nLocation: Illinois-Chicago\n\nThis position will be responsible for the strategic as well as, tactical direction and management of all customer-facing retail locations- company owned, agent locations and mass merchants. This role is responsible for creating tools that will assist in the evaluation of where and how to best expand USCC branded points of distribution. The goal of the position is to ensure a superior customer experience across all retail distribution channels through the deployment of conveniently located USCC points of presence, the enforcement of our brand strategy, and driving all retail locations to achieve standards of excellence.\n\nSpecific Responsibilities:\n\u2022 Key contributor to the vision and roadmap of the distribution channel strategy\n\u2022 Partner with Senior Leaders, Real Estate and Marketing to identify, develop and prioritize specific business initiatives that improve distribution channels\n\u2022 Develop and maintain a distribution model to evaluate the expansion, relocation and renovation potential of company owned and agent locations\n\u2022 Manage financial tracking and allocation of a multi million dollar capital budget related to store distribution\n\u2022 Responsible for tracking, recovery, refurbishment and reallocation of all store fixture assets\n\u2022 Manage the tracking, application and delivery of LEED qualifications and certification\n\u2022 Develop and manage overall functional showroom strategy and tactical plans\n\u2022 Oversee and ensure the timely delivery of showroom build outs, relocations and remodels for company owned and agent locations\n\u2022 Operationalize brand strategy for Store-within-a store and kiosk locations\n\u2022 Sales Operations owner of vendor relationships related to USCC showrooms i.e. architects, fixture houses, general contractors, sign company\n\u2022 Track showroom expenses and continually review opportunities for cost reduction\n\u2022 Coordinate with marketing department on the placement of promotional in-store presentation materials and collateral\n\u2022 Manage a team of construction and design managers, vendor manager and project coordinators dedicated to the development of showrooms, showroom layouts, showroom invoicing and project management\n\u2022 Manage use of Intranet site for communication of showroom and facilities related standards\n\u2022 Implementation of specialty displays for new product and service launches\n\u2022 Manage branded display offerings for non-exclusive agent program\n\u2022 Ensure accuracy of store database and store locator on the web\n\u2022 Assist Directors of Sales in implementing their strategy for opening/remodeling/relocating points of distribution\nQualifications:\n\u2022 Bachelor's degree required; MBA preferred\n\u2022 Minimum of 7 years experience in business strategy design and execution, preferably in wireless industry\n\u2022 Strong leadership and people development skills\n\u2022 Experience in developing strategies around distribution channels\n\u2022 LEED certification or experience preferred\n\u2022 Ability to translate strategic objectives into manageable goals and tactical plan\n\u2022 Experience in negotiating contracts and vendor management\n\u2022 Project management with an emphasis in retail showroom renovations.\n\u2022 Experience in wireless, telecommunications, communications or big box retail industries preferred.\n\u2022 Strong analytical and financial acumen\n\u2022 Experience in negotiating contracts, working in a decentralized environment PC literacy skills with Microsoft Office Products, ProjectMates)\n\u2022 Excellent oral and written communication skills", "title": "Senior Manager, Retail Distribution Strategy & Execution", "url": "http://find.uscellular.jobs/xml/26520706/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-14 20:05:01", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26520706}, {"country_short": "USA", "city": "Chicago", "description": "Title: Project Manager - Customer Service Operations\nLocation: Illinois-Chicago\nLeads intermediate sized project teams and may occasionally act as sub-team lead for large projects or enterprise programs. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leaderships' expectations. Leads and/or participates in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time \n*     Leads cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables.\n*     Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices.\n*     Monitors workload of team members and provides feedback on individual and team performance.\n*     Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.\n*     Leads activities required to complete project documents: project plan, project charter, scope, and project schedules.\n*     Obtains appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders.\n*     Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met.\n*     Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project.\n*     Occasionally assumes responsibility for procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project.\n* This associate will generally be responsible for managing projects with the following criteria:\n* Revenue or cost responsibility between $1M and $5M per project;\n* Typically last approximately 6 months to 1 year;\n* Involve around 3-5 different departments within a functional area and may include multiple functional areas;\n* Project teams are 10 to 20 associates;\n* Lead 1-2 intermediate projects or track lead 1-2 large projects and may concurrently lead several small projects\n*    Undergraduate degree or comparable experience required.\n*    Two or more years project management experience required.\n*     Three or more years of functional experience required.\n*     Project Management Professional (PMP) or equivalent certification preferred.\n*     Demonstrates a high level of interpersonal and communication skills.\n*     Creates an environment that motivates, inspires and respects others.\n*     Ability to build team cohesiveness to achieve results.\n*     High organization and planning skills.\n*     Ability to self start and be versatile in a dynamic environment.\n*     Ability to promote a shared vision and customer focus.", "title": "Project Manager - Customer Service Operations", "url": "http://find.uscellular.jobs/xml/26573041/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-16 20:10:46", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26573041}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Portfolio Planning Analyst\nLocation: Illinois-Bensenville\n* Understand business products, business strategies and customer usage of products with ability to translate content into a business architecture that describes key functional and non-functional requirements.\n* Collaborate with the IS Business Planning Managers and engage business partners to understand business needs and strategies.\n* For identified business initiatives, understand key technology implications in the context of our current/future architecture and environment\n* Lead cross-functional teams in the development of project estimates\n* Coordinate project estimation sessions with appropriate IS SME's\n* Articulate business needs and strategies in terms of key functional and non-functional requirements\n* Facilitate project estimation sessions to identify resource needs to implement/execute on initiatives\n* Provide a capacity assessment and its impact on project estimates\n* Understand the USCC IS Portfolio Management framework and methodology\n* Utilize the IS Capacity Models to identify capacity constraints.\n* Coordinate with resource managers to align/confirm resources and project start dates. \n* Estimate the appropriate mix of resources and determine project financials. Develop the E50 estimate.\n* Provide project capacity assessments for Change Requests (CR) and milestone updates (E30's and E10's)\n* Support, maintain and update the Portfolio Management Framework and Pipeline Process\n* Support IS Project Owners with the IS Delivery Plan and project initiation requests for IS projects.\n* Provide portfolio management reporting as needed to the PQRB, PSC, and IS leadership teams.\n* Develop and/or update processes and tools to support the Portfolio Management Framework, Pipeline process, and project estimating.\n* Coordinate transition activities with project managers. (e.g. WBS/Time Entry code requests, baselining staffing/work plans and financials).\n* Support the Project Owners and IS Business Planning Managers estimate project benefits (when appropriate)\n\u00b7     Four year degree required. \n\u00b7     2-5 years project management, project estimation, and project financial experience using best practices project management methodologies.\n\u00b7     Ability to create, analyze and deliver capacity and financial information for budgeting, forecasting, and resource planning. Ability to identify potential issues and discrepancies, and offer recommended resolutions.\n\u00b7     Experience in modeling and MS Excel required.\n\u00b7     Experience in MS Access desired.\n\u00b7     Experience in Information Systems, Engineering, and/or Telecommunications preferred.\n\u00b7     Strong organization and time management skills required.Experience leading/coordinating cross functional teams or work efforts.", "title": "Portfolio Planning Analyst", "url": "http://find.uscellular.jobs/xml/26573042/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-16 20:10:49", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26573042}, {"country_short": "USA", "city": "Freeport", "description": "Title: Sales Manager - Freeport, IL\nLocation: Illinois-Freeport\nAs someone who is passionate about inspiring success, you'll want to take a look at U.S. Cellular for your next career move.\n\nAt U.S. Cellular, we believe we can reach higher goals by focusing on the potential within our associates. In this role, you'll have the opportunity to demonstrate your passion for motivating associates to excel by providing the tools they need to get there - the guidance, training and inspirational leadership that will drive their need to succeed. You'll be adept at providing the development opportunities your associates need to be able to take their careers to the next level of leadership as well.\n\nWe also believe in empowering our associates to do the right thing for our customers, a value of our \"Dynamic Organization.\" Your ability to take initiative-identify needs and make it happen-will be valued in our efforts to provide exceptional service for our customers.\n\nAs a company that truly \"believes in something better,\" we are a vital part of the communities we serve. You'll have an opportunity to build relationships within the community by developing or participating in activities that introduce them to the exceptional products and services we offer. You'll also partner with our marketing team to bring new business to our company.\n\nWhile you'll need to have the basics such as a high school diploma, you'll have an edge if you've completed an associate's or bachelor's degree. We'll want to know that you've already excelled in previous roles in retail sales and customer service, and that you have demonstrated success in managing special projects. It's not required, but would be helpful if you have had at least a year experience in the wireless industry, as well as had previous experience in leading teams that consistently exceed their goals.\n\nWith your dedication to providing leadership that goes above and beyond for our associates and customers, you'll have the values that make up our \"Dynamic Organization,\" and be able to inspire your team of associates to help one another provide the best customer experience.\n\n* High School diploma or state equivalency required; Associates or Bachelors Degree preferred.\n* 1 year retail sales experience required. \n* 1 year customer service/customer-facing experience required.\n* Experience managing special projects or initiatives.\n* 1 year cellular industry experience preferred.\n* Prior supervisory/coaching experience preferred.", "title": "Sales Manager - Freeport, IL", "url": "http://find.uscellular.jobs/xml/26572970/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-16 20:10:05", "state": "Illinois", "state_short": "IL", "location": "Freeport, IL", "uid": 26572970}, {"country_short": "USA", "city": "Chicago", "description": "Title: Business Process Improvement Manager\nLocation: Illinois-Chicago\nThe Business Process Improvement Manager is responsible for leading customer operations improvement through business process analysis and technology integration.\n\n* Master a detailed understanding of both widely held and leading-edge Call Center and Customer Care processes/technologies.\n* Assist in developing and implementing a strategic plan for business improvement, including technology adaptation. \n* Assure improvement projects are in line with Corporate and Communication Center goals.\n* Prioritize projects based upon business case analysis, including financial measurements.  \n* Establish metrics that track and illustrate how improvement efforts contribute to business performance and report them accordingly.\n* Organize, train and facilitate improvement teams to address organizational improvement opportunities.\n* High school diploma or state certification equivalency required; Bachelor's Degree preferred.\n* Formal training in business process improvement is strongly preferred.\n* Strong communication and presentation skills and some exposure to team facilitation and project management required.\n* A minimum of one year of participating in, facilitating, and/or leading a process improvement team is preferred.\n* Ability to manage diverse business improvement teams on aggressive project timelines required.", "title": "Business Process Improvement Manager", "url": "http://find.uscellular.jobs/xml/25962001/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-01-18 19:54:49", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 25962001}, {"country_short": "USA", "city": "Chicago", "description": "Title: Manager of Contracts Management\nLocation: Illinois-Chicago\nResponsible for providing life cycle management of all vendor relationships in Network Engineering and Operations. This role defines and leads the strategy of the Contract Management team to ensure services, equipment, solutions, and processes are implemented and managed successfully. This includes contract negotiation, performance feedback and management of vendors and suppliers, as well as contract renewals and settlement negotiations. The scope of the position includes hardware, software and service agreements, ranging from network equipment to telephone company interconnection. The value of the contracts managed by the team range from a few thousand dollars to millions of dollars annually. The Contract Manager will be directly involved in strategic negotiations for the high value agreements. The role will provide sourcing support for individual markets and departments as well as the enterprise which requires continuous integration of teams of Engineering leaders, contract negotiators, and project managers. Throughout the process the role partners with finance, legal, and accounting to develop strategies to evaluate and mitigate risk, and best practices to improve negotiating leverage.\n\nThe position has the following responsibilities: \n* Vendor selection and deal execution: The position is responsible for ensuring that contracts are effectively negotiated and established. Responsible for setting standard contract terms and provisions, maintaining relationships with key suppliers and vendors, reporting on pending negotiations and proactively managing contracts approaching their expiration and renewal dates. Upon execution, the role is responsible for ensuring that contract documents are tracked according to process requirements and managed consistent with internal controls in place. Support is provided on regulatory issues in partnership with the Government Affairs group, and telco billing disputes related to contractual terms are supported in partnership with the Telco Billing group.\n* Strategic planning: Responsible for leading the strategy of the Contract Management team to ensure we have the right sourcing in place, that we are effectively managing our vendors, and that the right processes are in place to support our business.\n* Accountability: The position is responsible for providing visibility to our business partners regarding the contract management lifecycle and ensuring that supplier relationships are producing the agreed upon results. Periodic scorecards are produced, periodic performance and contract reviews are facilitated, and reporting to meet the needs of the business stakeholders is provided.\n\nEssential Duties/Key Responsibilities\n\n* Develop strategies to effectively lead the Contract Management team to successfully manage the contract lifecycle, meet the needs of its business partners, and deliver the results expected from the vendor.\n* Provide leadership and manage a team of contract negotiators.\n* Take lead in negotiating new strategic or high-value contracts and agreements, in partnership with the functional business owner. Includes review of business and legal terms compared to company standard language. Manage all aspects of the contract negotiation and execution process, including initial contact, joint negotiation sessions, legal, finance, and accounting review when required, and final executive execution.\n* Maintain contract tracking database with required information. Review exception reports and provide reporting updates to management and business partners on the status of pending and upcoming contracts.\n* Create and manage a lifecycle process approach to contracts and vendor relationships. This includes standardizing regular performance and feedback reviews for key vendors, identifying appropriate times for renegotiating terms and assisting with the escalation of vendor performance issues.\n* Proactively review contracts scheduled for renewal or expiration. Maintain six month lead time awareness of contract renewals and expirations to enable business decisions around contract strategy.\n* Initiate contract negotiations for terminating contracts, to obtain better terms & conditions on exiting contracts or for new contacts.\n* Review RFQs and multi-year procurement packages involving contractual services for all data network elements and other network infrastructure.\n* Take lead with internal stakeholders, including legal and accounting teams, to review terms of pending agreements and ensure maximum value and minimum risk for the organization.\n* Measure timeframes for contract review and completion. Ensure timely turnaround and responsive handling of pending contracts, consistent with best business practices and stakeholder expectations. Prioritize contracts and negotiations as necessary depending on the business needs.\n* Author executive summaries of the terms & conditions, risks and commitment levels to the senior executive team.\n* Compile, analyze and maintain data for the preparation of a variety of metric-based reports highlighting the value and adherence to the agreed upon performance levels stated in the agreements & contracts.\n* Continually research best practices and new methods for reducing costs and risks, and for improving processes associated with contract negotiation.\n* Participate in industry, CTIA and FCC, meetings on issues having an impact to the business and its future. Act in partnership with other groups to manage and respond to regulatory issues affecting operations such as inter-carrier relations and universal service fund matters.\n* Monitor ILEC tariff filings in the states we operate.\n* Set US Cellular standard terms and conditions for future interconnection agreements and transport contracts.\n* Manage and build relationships across organizational boundaries, with the goal of understanding the business drivers, constraints, and influences that impact desired contractual language and service level measurements.\n* Bachelor degree in related business/technology area or equivalent experience required; Masters or MBA degree desired.\n* Working knowledge of Telecommunications Act of 1996 and mutual compensation regulations.\n* 10 years of telecom experience is required and wireless experience preferred.\n* 7 or more years of contract negotiation experience required.\n* 7 or more years in a leadership role required, with a minimum of 2 direct reports.\n* Strong computer skills, particularly with word processing and database software strongly preferred.\n* Demonstrated experience in establishing, negotiating, and enforcing vendor contracts and service level agreements.\n* Demonstrated experience with creating and implementing strategy.\n* Excellent oral and written communication skills are required with a demonstrated interpersonal skill set.\n* Detail minded with high level of organization skills and follow-up skills.\n* Self-starter who has the ability to work with minimal supervision.\n* Possesses and demonstrates a strong customer focus and appreciation of business impact of contracts.", "title": "Manager of Contracts Management", "url": "http://find.uscellular.jobs/xml/26636391/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 01:03:10", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26636391}, {"country_short": "USA", "city": "Bolingbrook", "description": "Title: EUS Lead\nLocation: Illinois-Bolingbrook\n\u00b7     Manages site specific IT projects, insuring the customer receives the contract services in accordance with cost, schedule and performance requirements.\n\u00b7     Consults with the customer and IT personnel to alleviate issues prior to their development into problems, by bringing the resources of IT to bear in resolving customer issues.\n\u00b7     Provides systems guidance, direction, setting of priorities and system services to the client organization while fostering the development of high professional standards for systems personnel.\n\u00b7     Maintains a close relationship with end users to assist in providing guidance, assesses requirements for additional services and promotes use of IT services where appropriate.\n\u00b7     Formulates plans for additional products and services which can be marketed by IT to the client to fulfill their needs.\n\u00b7     Negotiates budgets, services and statement of work with the business based upon predetermined priorities as agreed upon by the Business and IT.\n\u00b7     Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.\n\u00b7     Contributes to the Disaster Recovery Plan and communicates any changes to the appropriate individuals in the enterprise.\n\u00b7     Ensures compliance with the security guidelines and see that all defined security procedures are implemented completely and followed by everyone with the enterprise.\nBusiness Partnership\n\u00b7     Serve as the point of contact to business partners for new initiative assessment\n\u00b7     Conduct frequent and formal meetings with key business partners to review / discuss overall technology performance for the specific functional areas under responsibility\n\u00b7     Continually improve working relationship with the business and other senior IT Leadership\n\u00b7     Work with business partners to communicate overall technology capacity related to business priorities for the specific business services / processes under responsibility\n\u00b7     Partner with technology teams to engage business partners and vendors in developing technology / product strategies\n\u00b7     Participate in and support cross technology process improvement initiatives\nPeople Management\n\u00b7     Monitor workload of staff to ensure team members are consistently managed and challenged\n\u00b7     Proactively mentor managers to, in-turn, promote consistent career management, performance measurement and skill development of junior staff\n\u00b7     Play significant role in performance management, either overseeing or actually writing appraisals, giving feedback and helping staff design their career development plans\n\u00b7     Actively participate in HR performance measurement processes\n\u00b7     Work with HR and Resource Management to define and implement programs to address changes in resourcing, career mobility, career development and reward / recognition initiatives\n\u00b7     Promote effective teamwork and manage the resolution of interpersonal issues\n\u00b7     Identify ways to share resources across business services / processes to promote information sharing and career / skill development through job rotationDefine staffing plans and oversee recruiting process to achieve goals\n\u00b7     College degree in related technical / business areas or equivalent work experience\n\u00b7     Requires understanding of project management methodologies and tools\n\u00b7     Requires strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes\n\u00b7     Requires strong knowledge of relevant applications and development of life cycles\n\u00b7     Requires general knowledge of professional services vendors\n\u00b7     Requires experience overseeing geographically distributed and culturally diverse work-groups\n\u00b7     Requires strong influencing / negotiation skills\n\u00b7     Excellent written and verbal communication skills\n\u00b7     Knowledge of business and technology trends\n\u00b7     Strong interpersonal / relationship management skills\n\u00b7     Ability to Travel 15% of the time to remote locations\n\u00b7     Drivers License\nWork Experience Required\n\u00b7     End User Support Lead: 3 to 7 years\nRelevant Skills Required\nThe End User Support Lead is NOT expected to know all of the skills at any given point in their career. The critical skills will depend on his/her current level and specific responsibilities within IS organization. Instead, this list includes typical skills that an End User Support Manager may be required to demonstrate over the course of this role.\n\u00b7     Business Applications: Billing & Rating, Activation & Provisioning, CRM/Customer Service, Remedy Trouble Ticketing\n\u00b7     Call  Center  Technologies: ACD/PBX (Nortel, Norstar), CTI, IVR (Aspect), Outbound Dialers, Nice QA, Emperix, Aspect e-Workforce Management,\n\u00b7     Office Automation: Word, Excel, PowerPoint, Access, Outlook\n\u00b7     Planning & Design: Microsoft Project, Visio\n\u00b7     Reporting Tools: Crystal Reports, Business Objects\n\u00b7     Information Risk Mgmt: Active Directory, Anti-virus technologies (MacAfeeSuite , Norton Suite, Symantec Suite)\n\u00b7     Hardware: Wintel Servers, Desktops, Laptops, Windows Terminal\n\u00b7     O/S & Network: Windows 2000/XP, Windows Server 2003, Citrix, TCP/IP, Telecom Trunking, Routers, Switches, CSU/DSUsStandards & Methodology: ITIL", "title": "EUS Lead", "url": "http://find.uscellular.jobs/xml/26636396/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 01:03:21", "state": "Illinois", "state_short": "IL", "location": "Bolingbrook, IL", "uid": 26636396}, {"country_short": "USA", "city": "Bensenville", "description": "Title: Infrastructure Analyst III\nLocation: Illinois-Bensenville\nRole Specific Responsibilities\n\u00b7 Installs, configures, maintains, tunes and upgrades the hardware, operating system, and system applications of infrastructure\nenvironment.\nCreates, maintains and tunes Enterprise IT Infrastructure reporting of KPI's and metrics against critical processes and systems\n\u00b7 Analyzes the information and trends to ensure continuous service improvement\n- Provides management information to enable strong, fact-based leader decision making\n- Ensure and inspect information details for accuracy\n\n\u00b7 Evaluates system performance and reports to management.\n\u00b7 Assists in system disaster recovery assistance.\n\u00b7 Defines development tools and procedures for daily operational support.\n\u00b7 Supports application activities that require specialized system programming.\n\u00b7 Identify changes needed in the infrastructure configuration to achieve the technology organization goals\n\u00b7 Manage the implementation of technology and infrastructure changes, effectively communicating customer needs to the team\n\u00b7 Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issue / crisis\nresolution\n\u00b7 Identify opportunities to save costs and more effectively manage assets and escalate the opportunities\n\u00b7 Ensure communication of process and procedure changes to key stakeholders\n\u00b7 Support identification and collection of metrics and performance reporting processes\n\u00b7 Monitors delivery against SLAs and reports exceptions to management\n\u00b7 Participate in process improvement initiatives, when applicable\nBusiness Partnership\n\u00b7 Maintain contact with the business users to proactively identify needed changes\n\u00b7 Establish working relationships with technical, business and sourcing counterparts\n\u00b7 Participate in process improvement initiatives\nPeople Management\n\u00b7 Manage individual workload and deliver to agreed upon milestones\n\u00b7 Proactively promote consistent project-based performance measurement and skill development of junior staff\n\u00b7 Actively participate in HR performance measurement processes\n\u00b7 Demonstrate ability to work in team environment and help resolve issues\n\u00b7 Provide input to staffing plans at the project-level to identify key / required skills\nCollege degree in related technical / business areas or equivalent work experience\n\u00b7 Understanding of the technology organization and / or business and technology\n\u00b7 Re-engineering / process improvement experience, leading and coaching quality improvement projects\n\u00b7 Strong change management skills; change agent\n\u00b7 Excellent problem solving / analytical skills and knowledge of analytical tools\n\u00b7 Excellent written and verbal communication skills\n\u00b7 Ability to create / define metrics that accurately reflects the current state of a given process\n\u00b7 Knowledge of ITIL, Six Sigma, CMM and/or other relevant methodologies\n- Experience developing reports and dashboards in Cognos or Business Objects\n\nThe infrastructure analyst is NOT expected to know all of the skills at any given point in their career. The critical skills will\ndepend on his/her current level and specific responsibilities within IS organization. Instead, this list includes typical skills that an\nInfrastructure Analyst may be required to demonstrate over the course of this role and for various areas of the IS Business.", "title": "Infrastructure Analyst III", "url": "http://find.uscellular.jobs/xml/26636397/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 01:03:22", "state": "Illinois", "state_short": "IL", "location": "Bensenville, IL", "uid": 26636397}, {"country_short": "USA", "city": "Chicago", "description": "Title: Promotions Intern\nLocation: Illinois-Chicago\nThe Promotions Intern is responsible for supporting U.S. Cellular's national, enterprise-wide pricing and promotional strategies and initiatives, driving annual objectives of over 1M activations and over $200M in revenues. Through an integrated perspective of strategy, organization, operations, and analysis, the intern will help in the development of highly visible projects that will impact the direction and performance of the company and will optimize the competing priorities of customer acquisition, revenue growth, profitability, and consistency across customer segments (post-pay vs. pre-pay and consumer vs. B2B), channels, market geographies (local vs. regional vs. national), and marketing teams.\n\nThis individual will help participate in the development and implementation of complex marketing initiatives that cross several marketing functions, including acquisition, retention, and product-focused programs. The individual in this role will assist in the creation of plans and efforts that are both strategic and tactical to ensure excellence as continued business growth is pursued.\n\nIn addition, the candidate will be involved in the, day-to-day operational and implementation responsibilities which include an array of activities including, supporting pricing/promotional development, and reporting and measuring promotion program effectiveness.\n\nAssist Promotion Managers in the following areas:\n* Development, launch and implementation of national promotions programs/initiatives by working closely with Field Marketing, Finance, Advertising, Customer Service, Sales Operations, Operations Integration, Legal, and other key functional teams.\n\n* Assist in all aspects of promotional development and implementation activities including managing developmental timelines, reviews, and approvals.\n* Develop system and format for the tracking and reporting of competitor device pricing for every category, feature, messaging, smart, and rebate. Also looking at the different rebates, etc. \n* Support the development of materials to effectively communicate the details of national programs to management and field associates. \n* Crafting of promotion FAQ'sDrafting Promotional 1-Pagers\n* Writing Promotional Buzz Articles\n\n\n* Tracking of promotions programs to ensure that the corporate objectives are met and to baseline, measure, analyze, and report performance against key success criteria\n\n* Ad hoc reporting and support\n\n* Currently enrolled in a Bachelor's degree in Business, Marketing, Finance, or a related area preferred;\n* Coursework in either marketing, pricing or promotional leadership roles, or financial/statistical modeling preferred\n* Excellent strategy development, marketing, financial, analytical, critical-thinking, and interpersonal skills.\n* Strong project planning and management skills are a must; ability to break down complex problems into manageable goals is required.\n* Solid oral and written communications skills, including experience making presentations to senior management; Solid negotiation and meeting facilitation skills; significant experience dealing with and leading diverse teams of individuals and varying levels within the organization; demonstrated leadership where team members are not direct reports.\n* Attention to detail and ability to think both globally and tactically.\n* Significant proficiency with Microsoft Office Products (Word, Excel, PowerPoint, and Project essential).", "title": "Promotions Intern", "url": "http://find.uscellular.jobs/xml/26636399/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 01:03:29", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26636399}, {"country_short": "USA", "city": "Chicago", "description": "Title: Contracts Management Administrator - Chicago, IL\nLocation: Illinois-Chicago\nSupport U.S. Cellular's Engineering Contract Management organization in complying with U.S. Cellular's Corporate Policies, including the Request for Proposal, Contract Review and Approval, Critical Vendor Management and Vendor Relationship Management Policies. Assure audit compliance via accurate maintenance of U.S. Cellular's Contract Management Database (Ariba). Support Engineering Contract Management in the movement of agreements through all phases of the contract life cycle.\n\nEssential Duties and Key Responsibilities\n* Understand Corporate Policies, procedures and regulations; and, document and maintain summaries of processes and procedures impacting Contract Management Develop and implement new systems and procedures in support of the Contract Management process, including evaluation of effectiveness and ongoing modification\n* Support the Contract Managers in the front-end and back-end requirements to move an agreement through the Corporate Review and Approval process\n* Review and report on Expiring Agreements\n* Collaborate with the team to build and maintain supports used by the Contract Managers to bring Expiring Agreements to closure\n* Collaborate with team and internal stakeholders to update In-Process contract reports\n* Maintain the Contract Management Database, including inputting new entries and updating existing entries to be consistent with the current status of agreements in the In-Process report;\n* Organize and maintain a comprehensive repository of contract deliverables, reports, correspondence, and documents.\n* Attend audit meetings related to the contract process as needed. Work with audit personnel to review documentation for accuracy and/or modify processes to assure appropriate audit controls are implemented.\n* Collaborate with the Manager of Contract Management in the development and execution of various initiatives to assure accurate and timely management of agreements. Examples include:\n* Support in the identification and implementation of contract management principles, best practices, and tools;\n* Identify and load Interconnection agreements in Ariba;\n* Engage vendors and internal stakeholders in identifying and obtaining fully executed agreements which have not yet been loaded into Ariba;\n* Identify active vendors which currently do not have Agreements.\n* Perform vendor relationship management functions, including:\n* Maintain vendor contact database;\n* Assure vendor contract compliance, including delivery of quarterly service level agreement (SLA) reports;\n* Coordinate with internal stakeholders and Accounting in assuring SLA credits are paid in accordance with contract obligations;\n* Support the delivery of contract summaries to internal stakeholders;\n* Perform, in collaboration with internal stakeholders, annual vendor score carding for top 20 vendors in Engineering.\n* Responsible for functional system configuration and administration within the ARIBA system that facilitates the contract management process comprised of:\n* Enhancing and implementing new functionality in Ariba\n* Developing workflows within Ariba\n* Creating the language library within Ariba to enable template language to be used to build an appropriate contract.\n* Development of forms in Ariba that enable templates to be loaded into Ariba and populate the relevant information directly into the fields in the Ariba form.\n\nThe statements herein are intended to describe the nature and level of work to be performed by an Associate and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of Associates so classified. The omission of specific statements of duties does not exclude them from the position.\n\nExperience Required:\n* Associate's degree or requisite experience (8 years) in a role directly related to the duties and responsibilities of this position\n* Minimum 4 years of progressively responsible experience as an administrator in a Contract Management or Legal environment\n* Minimum 4 years exposure supporting a technical organization\n* Proficiency with database management\n* Able to read and understand contract terminology, product and services offerings and pricing terms\n* Attention to detail, ability to prioritize tasks, and analytical skills\n* Proficient in all Windows programs (Word, Excel, Access, PowerPoint, Outlook)\nAbilities Required:\n* Attention to detail and analytical skills\n* Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment\n* Ability to work on concurrent tasks in a fast-paced environment\n* Ability to work with limited supervision and to effectively prioritize and coordinate work assignments to meet requirements and deadlines of the position\nExperience Preferred:\n* College Degree in contract administration, business management, paralegal studies or a closely related field\n* Telecommunications or wireless knowledge base\n* Project management acumen\n* Proficiency with Ariba (Contract Management Database)\n* Ability to read and understand contract terminology, product and services offerings and pricing terms", "title": "Contracts Management Administrator - Chicago, IL", "url": "http://find.uscellular.jobs/xml/26636400/job", "country": "United States", "company": "U.S. Cellular", "date_new": "2012-02-21 01:03:33", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 26636400}]