U.S. Cellular Jobshttp://find.uscellular.jobs2012-05-17 17:19:37.490818USAChicagoTitle: Business Analyst I - HR Location: Illinois-Chicago Works with business owners to analyze business requirements and develop integrated solutions. Provides functional and technical expertise, process and system reengineering, and workflow insight where appropriate. Develops specifications for new systems and manages change control (develops requirements, reviews/approves technical design, etc) to technology applications. Collaborates with the development team to ensure that they understand the business and functional specifications and deliver a quality, timely product. Works with training team to document system scenarios and identify roles impacted and help develop a change management / training plan. Actively participates in SQA preparation for and execution of user acceptance testing (UAT). Acts as an expert in data management and analysis. Consults with business to deisgn high caliber systems and processes. rovides functional feasibility assessment to business partners related to emerging initiatives. •Provides high-level and detailed business process and technical overviews and insight where appropriate. •?Maintains continuity between clients and HRSPI organization throughout complete project life cycle. •?Serves as primary liasion on projects to coordinate efforts between clients and HRSPI to ensure precision in communications, requirements, design, testing, prioritization, etc. Assesses cross-functional dependencies and makes recommendations for optimal roles, responsibilities, etc. •?Identifies, assesses, and documents business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions. Conducts research to determine if solutions to business requirements currently exist within or outside the business, and if not, whether new solutions are feasible. •?Analyzes impact of proposed solutions on existing technology platforms/infrastructure as well as processes. •?Provides input to buy vs. build decision based on input received from the business and other functions within technology. •?Provides input to the development of formal business cases, when applicable. •?Develops use cases to explain / demonstrate business requirements / specifications to the technology team. •?Contributes a business or process perspective during design reviews. •?Actively participates in system test preparation and execution of user acceptance testing (UAT). •?Creates test cases. •?Reviews test results and makes recommendations on "go / no go" for production releases. •?Develops training sessions, demos, and technical as well as user documentation. •?Provides relevant test scenarios for the testing team; works with test team to develop system integration test scripts and ensures the testing results correspond to the business expectations. •?Provides input into project / resource estimating activities. •?Identifies and communicates risks to delivering solution on time to client and other team members. •?Establish strong working relationships with all team memberes (including virtual project teams and clients). •?Key contributor in the development of solutions to meet business needs. •?Participate in and support cross-technology and cross-functional process improvement initiatives. People Management •?Manage individual workload to deliver work products on time with exceptional quality. •?Proactively promote consistent project-based performance measurement and skill development of all team members. • Demonstrate ability to work in team environment and help resolve issues •?Provide input to staffing plans at the project-level to identify key / required skills * BA/BS or equivalent experience. * Experience / understanding of business process reengineering and business modeling concepts. * Strong understanding of relational databases and normalization models. * Strong ability to integrate data from multiple sources and multiple formats to produce meaningful results with precision and efficiency. * Proficiently skilled at reverse-engineering system workflows via front-end analysis. * Demonstrated commitment to supporting the business and developing solutions through partnerships that enable our clients to provide exceptional service. * Basic understanding of the company's business practices, and familiarity with the company's products and services. * Strong analytical and writing skills. * HR experience (multi-company, multi-state, Federal Contractor, etc. preferred)2012-05-17 00:14:55United StatesU.S. CellularIllinoisHUM000172ILChicago, IL28750040http://find.uscellular.jobs/xml/28750040/jobUSAChicagoTitle: Commission Specialist Location: Illinois-Chicago The Lead Commission Analyst is a member of the Associate and Agent Services ("A&AS") team that aspires to provide the Ideal Customer Experience (ICE) by providing timely and accurate payment services. The Lead Analyst will also resolve compensation discrepancies and assist with performing analysis for all sales compensation related inquiries. The position will manage various projects, as well as create and manage reports. The Lead Analyst will be a subject matter expert on compensation systems and processes serving as a resource for the Commission Analyst. In addition, they will act as a main point of contact for the sales channel as it relates to sales compensation and will also be responsible for issue resolution with our frontline sales channel and agent partners. * Provide the ideal client experience to sales leaders, associates, and agents via various forms of communication, responding to sales compensation related inquiries, and escalating issues as appropriate. * Manage, research, and resolve a wide variety of client issues/questions. * Accurate resolution of compensation disputes in accordance with all sales and compensations policies and procedures. * Audit and analyze compensation reports and internal systems for both quality and accuracy. * Manage the compensation process by ensuring the accurate completion of reports that provide data to compensation systems. * Make recommendations to increase efficiency and lead ad hoc projects to improve compensation processes within the A&AS team. * Assist A&AS Business Analyst with maintianing databases to prepare team metrics and with the development of weekly, monthly, quarterly and ad-hoc trends and forecasts to provide direction and insight to leaders in order to support decision making. * Administer required Internal Audit/SOX operational compliance and testing as required. * Aide cross-functional initiatives related to process or policy changes and system upgrades. * Serve as subject matter expert on the on all Sales Compensation Systems and processes. * Support department as back-up for processes as needed including dispute resolution and training. * Special projects and ad-hoc reporting as necessary. * Bachelor's degree or related experience in Business or related field required. * Minimum of 3 years of experience in compensation administration or accounting/financial analysis; experience with commissions review and processing preferred. * Experience working on cross functional teams while handling multiple projects simultaneously is required. * Cross functional team management and facilitation skills with internal and external partners. * Quality and process improvement experience preferred. Willingness to pursue Six Sigma Green Belt Certification. * Project management experience. * Strong verbal and written communication skills. * Advanced PC skills (Microsoft Office Suite including Excel and Access)2012-05-17 00:14:28United StatesU.S. CellularIllinoisFIN000152ILChicago, IL28749986http://find.uscellular.jobs/xml/28749986/jobUSAChicagoTitle: Director, Brand Advertising and Strategy Location: Illinois-Chicago The Director, Brand Advertising and Strategy, will be a critical member of the marketing leadership team accountable for the USCC brand positioning, brand strategy, brand planning and all mass market advertising production. Primary objectives will be to drive profitable growth through customer acquisition. This role will have oversight of more than $200 million in marketing investment, and will be accountable for developing breakthrough and persuasive creative within a clear strategic and positioning framework that he or she will also manage. In addition to developing the brands strategy and creative, this role will also manage agency and media partners and will ensure a broad communication and understanding of the brand message across the company. * Oversees and coordinates the development of and maintains all aspects of enterprise brand positioning and marketing strategy, to deliver fully integrated brand-building, customer acquisition campaigns to the marketplace. * Oversees all advertising related strategy and execution of brand image, with specific accountability for all mass advertising work including B-2B, Prepaid and agent versions. * Partners with consumer insights team in the reporting and analysis of advertising-related data and competitive intelligence to support business insights and marketing program/product development. * Ensures the effectiveness of promotional and brand-building campaigns with consumer target segments. * Devises and integrates all promotional, digital, advertising and media messaging strategies and go-to-market plans, ensuring they are understood and properly executed by all members of the Customer Acquisition team, Regional Sales Office marketing and the field-marketing organizations. * Provides direction for all advertising materials to ensure that the brand's message is clear, consistent and desired customer perceptions are being established. * Builds exceptionally strong working relationship with RSO marketing directors, regional VPs and directors of sales. * Manages all advertising agency partners including scope of work development and performance evaluations. * Directs media team and agency to develop effective contact strategies and directs associated investment allocations to increase MROI. * Oversees market analyses for problem markets, providing guidance to regions and owning the ongoing reporting and evolution of plans to ensure goals are achieved. * Leads all process development for the advertising team, ensuring work is accomplished as efficiently as possible. * Provides leadership to a direct report team while providing leadership and guidance across the Customer Acquisition team and RSO Marketing as needed. * Bachelor's degree in marketing, communications or related discipline. MBA is preferred but, not required. * 10-15 years of experience in a major CPG or similar large corporate environment managing brand positioning, strategy and advertising development. * Well-developed strategic experience, capable of interpreting research and segmentation models and shaping brand strategy and a brand building. * A combination of visionary, strategic and pragmatic project management and execution skills. * Demonstrated business planning abilities and hands-on tactical involvement. * The ability to relate to people at all levels in the organization, from senior executive management to agents and small business associates. * Demonstrated ability to train and develop marketing staff, motivating people to perform at their best, and providing effective and timely feedback to achieve results. * Ability to build strong camaraderie throughout the marketing organization by emphasizing collaboration. * Demonstrated ability to work with an extended team of cross-functional peers to build internal structure and systems required to fully activate social/digital strategies. * Exceptionally strong business case and deck development skills * Strong data analytic skills * Experience with a broad array of marketing communications * Excellent oral and written communication and presentation skills * Business knowledge of the wireless industry is a plus * Up to 20% travel required2012-05-17 00:14:22United StatesU.S. CellularIllinoisMAR000271ILChicago, IL28749980http://find.uscellular.jobs/xml/28749980/jobUSAChicagoTitle: Leadership and Organizational Development Manager Location: Illinois-Chicago The Leadership & Organizational Development Manager is responsible for the effective execution of leadership development programs, performance consulting, talent management, succession planning and other related training and business initiatives. A core focus of this position is to strengthen the skills of current leaders and identify and develop future leadership talent within the organization. Responsible for identifying training needs, assessing the Dynamic Organization's culture, strategic talent development, recommending and implementing solutions, and evaluating training programs. * Accountable for building a high performing and agile organization, improving leadership bench strength, fostering training and development at all levels of the organization and building a team based culture of performance, speed and accountability. * Proactively assess the organizational implications of business strategies and partner with the appropriate business and HR team members to create and drive organizational, team, and leadership excellence to support the business. Works closely with other parts of the HR organization and organizational leadership in the design and implementation of enterprise wide or functional business programs, structures and systems that will best optimize people, strategy, structure, processes and the Dynamic Organization. * Acts as a strategic partner to the Officer team and to senior executives by identifying suitable talent and organizational development initiatives to address existing and anticipated long term needs. Integrate standard processes to measure competencies, gaps, and strengths to develop and strengthen our leader culture. Introduce tools and methods to enhance and develop desired behaviors throughout the organization. * Act as a coach to officers and directors, provide feedback on coaching, communications and team development; share best practices. * Conduct formal organizational assessments to provide feedback to the organization regarding the Dynamic Organization and organizational development issues. Ensure organizational skill gaps are identified, create custom interventions and programs to address gaps. (e.g. Focus groups with associates and leaders) * In partnership with HR, manage and facilitate the associate culture survey process; including the assessment and diagnosis of survey results, support leadership to create appropriate action plans. * Organize, plan and facilitate company wide leadership conferences for 1600 leaders. (e.g. Leadership Forum and Director Forums) * Strategically design and deliver developmental and training programs for leadership, while determining measurements tools to evaluate return on investment (ROI) and success. * Create and implement the talent management infrastructure, framework, and strategies to support the organization. Design and implement organization-wide processes for talent assessment and review, management and leadership development, and succession planning. * Enhance and drive the process by which leadership talent advances through the organization; utilize succession, development programs and other talent planning process to build talent bench at all leadership levels. * Strengthen our present process for evaluating leadership skills, performance and potential; ensure assignment and advancement decisions clearly reflect assessments and succession plans. * In partnership with AR, oversee corporate and field performance review process. * Enroll senior executives in a talent development model/approach and define a multi-year phased approach to achieving objectives. * Work with Human Resources and departmental management to ensure continued alignment between training program, development plans, and job descriptions. Assists departmental management to assure all associate's development plans are current, with quantifiable development plans identified and that training program is aligned with these needs. * Develop on-boarding initiation programs, processes and measurement tools to begin to close above defined gap in our desire to be a performance driven organization. * Project planning and project management for enterprise change initiatives, organizational design and organizational alignment initiatives * Develop and continuously enhance the company's performance management processes to encourage effective evaluation, coaching and development. Ensure appropriate tools and system provided (working in partnership with HRIS team) * Determine what organizational assessments (e.g. associate surveys, assessment tools, talent management performance metrics etc.) are needed to help drive organizational change efforts, measure their effectiveness, and manage vendors to design and implement appropriate tools. * Determine our overall assessment and competency strategy throughout the employee life cycle. Ensure leadership competencies reflect current and future business requirements. Ensure leadership competencies are appropriately embedded into the organization. * Evaluates and manages external consultants, vendors and vendor contracts in the delivery of services and provides feedback. * Provide analyses and presentations of demographic trends, key employee development, succession planning and other key strategic workforce issues. Monitors the linkage between training curriculum and job performance by conducting evaluations to assess transfer of learning, application on the job, and business impact. * Lead a cross-functional project team in the development and implementation of training programs * Stay abreast of leading edge organization, leadership, and learning theories, applications, and tools. · Bachelor's degree. Master's degree in Organizational Development or related discipline preferred. · At least 10 years progressive experience in organization and leadership development roles. · Exceptional written, oral, facilitation and platform communication skills. · Strong organizational, assessment, problem solving, decision-making and project management skills. · Experience in learning and development with ability to create custom tailored programs. · Ability to travel as required. Position may require 50% or more travel.2012-05-14 21:37:22United StatesU.S. CellularIllinoisHUM000171ILChicago, IL28683602http://find.uscellular.jobs/xml/28683602/jobUSAChicagoTitle: Manager, Supply Chain Location: Illinois-Chicago This position will be responsible for leading a team responsible for all activities, systems, processes and communications to ensure effective and efficient inventory management of products (wireless devices and accessories) at the National Distribution Center. This includes maximizing customer service levels while simultaneously minimizing risk and reducing cost through effective demand forecasting/planning, supply forecasting/planning, replenishment scheduling and inventory management. This person will also be responsible for developing, implementing and continuously improving systems, processes and communications to improve customer satisfaction and drive standards of excellence throughout the wireless device and accessory supply chain. * Responsible for overall supply forecasting/planning, demand forecasting/planning and inventory management for wireless devices and accessories. * Develop and implement effective strategies and tactics to improve supply chain for new and existing devices and accessories. Facilitate and lead internal cross-functional planning and risk mitigation processes to improve customer satisfaction and drive standards of excellence. * Partner with the device team, marketing, sales and finance to develop and execute appropriate course(s) of action for product launches, inventory shortages, excess inventory and end-of-life product distribution, including liquidation sales. * Develop, implement and maintain proper order flow quantities to support sales, inventory, profitability and DC space. This includes the continuous evaluation, review and optimization of inventory turns, service levels and inventory levels. * Establish and measure performance indicators to monitor supply chain performance to maximize service levels, optimize resource utilization, minimize total cost and reduce business risk. * Establish and maintain effective forecasting/planning for all wireless devices and accessories inventory. Monitors and reports forecasting/planning accuracy. Develops and Executes plans to improve accuracy. * Lead in the identification and implementation of new technology and processes to improve forecasting/planning, and other device supply chain functions. * Responsible for return to vendor process as well as returns to vendor reconciliation. * Ensure timely communication regarding inventory levels and key performance indicators to keep organization informed of inventory issues and supply chain performance. * Plan, Initiate and Monitor open purchase orders to ensure timely receipt and inventory of all products meet cycle time and inventory stocking requirements. * Ensure proper procedures and internal controls are in place over physical product flow and accounting of inventory in operations, distribution, contract warehouse and retail sites. * Establish and manage financial budget for inventory buy plan. * Responsible for managing inventory risk, obsolescence, write-off and scrap processes to minimize cost throughout the supply chain. * Establish and maintain vendor scorecard information. * Subject Matter expert for all inventory. * Leads, directs, trains and manages inventory team. • Bachlelor's degree in Business, Management, Finance or related field. MBA preferred. • 5-7 years experience in inventory management/supply chain management • Experience with SAP and/or supply chain demand/supply planning software tools preferred • Strong written, oral and interpersonal skills are required • Demonstrated Leadership skills • Strong Analytical Skills • Comfortable speaking in front of large groups • Strong problem solving and negotiation skills are required • Proficient PC skills in MS Office products (Excel, Powerpoint, Word) • Willingness to travel2012-05-11 23:56:59United StatesU.S. CellularIllinoisSAL005928ILChicago, IL28647015http://find.uscellular.jobs/xml/28647015/jobUSAChicagoTitle: Senior Manager, Supply Chain Location: Illinois-Chicago This position will be responsible for all strategic and operational aspects of the supply chain and inventory management for wireless devices and accessories. This position will work in close partnership with internal and external partners to develop strategies and plans to maximize service levels while simultaneously minimizing risk and reducing total cost throughout the entire device supply chain. Essential Duties and Key Responsibilities: • Reponsible for the Strategic and Operational oversight of all device supply chain operations and inventory management • Lead all activities with Sales, Marketing, Sales Operations and Finance to develop effective and efficient supply chain strategies and tactics to improve planning, inventory management, replenishment and disposition strategies • Establish and measure key operational and financial performance indicators to monitor supply chain performance to maximize service levels, optimal resource utilization, and minimize risk and reduce total cost. Communicate and present key performance indicators to organization. • Responsible for the continuoual assessment of industry trends and business opportunities in the device supply chain; Translatate new opportunities into business plans that improve customer statisfaction and drive standards of excellence • Resposible for the efficient flow of product from supplier and to customers (and vice versa), including inbound/outbound transportation providers (If necessary) • Develop, prioritize and drive the implementation of SAP system enhancements and/or other supply chain technology solutions to improve overall customer satisfaction and improve efficiencies • Work collaboratively with field teams and other internal partners to design and deliver communications to improve visibility to device supply chain and educate on systems, policies and processes • Through strategy development, will provide direction and goals; ensure successful facilitation of focus groups, surveys and presentations - both pre- and post-launch - of new program/project/system in order to gather feedback for continous improvement; and stay close to the customer experience. • Partner with external vendors to design unique supply chain solutions that reduce cost, improve service levels and minimize risk (i.e. VMI, CPFR, etc.) • Assist in the management of special projects, including scope, schedule, communication, quality, issues, risks and budget. • Develop and implement new policies and procedures for retail inventory planning and replenishment • Support company-wide integrated marketing planning process, device lifecycle planning and financial budgeting and forecasting • Ensure proper procedures and internal controls are in place over physical product flow and proper acounting of inventory in operations, distribution, contract warehouse and retail sites; perform quarterly testing or as necessary • Provides information, analysis and recommendations on overall device supply chain operations • Design and develop supplier scorecard metrics to improve customer satisfaction and drive standards of excellence; monitor performance and recommend solutions to vendorsQUALIFICATIONS: • Bachelor's Degree Required and MBA strongly preferred • Minimum of 10 years of supply chain, operations or equivalent relevant experience necessary • Demonstrated leadership abilities that include establishing strategic direction, delivering results through wide organizational involvement, and maintaining a strong customer focus. • Strong written, oral and interpersonal skills are required, must be comfortable speaking in front of large groups • Strong problem solving and negotiation skills are required • Proficient in MS Office products (Excel, Powerpoint, Word) • Willingness to travel2012-05-11 23:56:58United StatesU.S. CellularIllinoisSAL005929ILChicago, IL28647014http://find.uscellular.jobs/xml/28647014/jobUSAChicagoTitle: Reverse Logistics Solution Manager Location: Illinois-Chicago This position will support the Device Management & Logistics Team as the primary liaison for our Repair and Service program technology/system solution providers. The role will own and facilitate activities between the vendor and internal groups including Sales Operations, DM&L and Business Support Services. The Reverse Logistics Solution Manager is responsible for ensuring that vendors provide contracted commitments, measures performance against operational service level agreements and coordinates vendor deliverables to meet current and future operational requirements and project needs. In addition to the specific vendor management function, this position is expected to contribute to the maturity of the overall function. This includes creating and refining processes, tools and templates that can be used in support of our associates and agent partners. * Responsible for ownership and facilitation of services performed by our Service and Repair solutions provider. * Leads projects and project teams that involve process or system changes to our current service and repair solutions. * Primary contact for production issue notification, escalation and resolution with our vendor. * Works with multiple areas of the business to understand business impact, resolution and communication/messaging related to system issues. * Coordination with other business units (mainly DM & L and Sales Operations) to design and implement special reporting requests. * Develop and maintain effective relationships with the vendor partner to increase the flexibility and productivity of the vendor, reduce the risks and costs of the vendor, and ensure that the vendor partner and staff clearly understand the need for the services provided. * Develop and facilitate the Quarterly Business Review (QBR) with vendor and OEMs with internal senior management. * Responsible for all requirements development and maintenance (includes written and visual requirements). * Responsible for all Sarbanes-Oxley compliance for the Sales Effectiveness team including but not limited to: definition and documentation of process, testing, review of controls, and review with auditors. * Participation in related initiatives as a representative for Service and Repair team. * Ability to manage and interface with 3rd party vendor at multiple levels (production support and account management). * Ability to lead teams and manage large projects. * Strong team management and organizational skills required. * Bachelor's degree (or equivalent experience) required. * Communicates effectively, maintains resilience/flexibility. * Strong analytical skills to manage program data and reporting to measure results. * Strong computer skills (Microsoft Word, Excel, PowerPoint, Access and Visio) required. * Business requirements and systems acumen preferred. * Experience with service/repair and reverse logistics or vendor management preferred. * Strong written and verbal communication required. * Ability to work successfully with minimal direction.2012-05-10 02:10:24United StatesU.S. CellularIllinoisSAL005930ILChicago, IL28594221http://find.uscellular.jobs/xml/28594221/jobUSAChicagoTitle: Retail Wireless Consultant - Part Time - Rogers Park Location: Illinois-Chicago U.S. Cellular believes a sale is really a connection. It's an opportunity to understand the changing needs of your customer, and share your extensive knowledge about the products and services that'll best serve those needs. You'll quickly discover that the solutions you offer do more than just strengthen your relationship with your customer. They become the driving force behind our customers' excitement in recommending us to family and friends. As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and experience in sales to quickly build great rapport with your customers, conduct a thorough needs assessment to help you make smart product and service recommendations, and overcome any obstacle to your achievement of a successful sale. After all, the best close is only the beginning of a great relationship with your customer. Aside from core academic fundamentals, like a high school diploma, you'll have experience in consultative selling and successfully positioning products and services. While having experience in a commissioned environment is an additional asset, the sales skills you bring to the business are most critical to your success and your ability to deliver the world's best customer experience. With the opportunity to earn a competitive hourly salary plus individual and team based incentives, you've probably never worked where commissions were calculated like ours. Being there for our customers when they need us most is a top priority, and this requires you to be open and flexible in scheduling time around their needs during normal business hours including weekends and holidays. Are you ready to uncover your true potential in an environment where you will be respected, trusted and empowered to make quality business decisions to delight our customers and have access to the latest wireless products and industry changing services? Then come to work in our competitive yet collaborative team-focused sales environment, where best practices are shared and peers are supported. At U.S. Cellular you'll portray the values that make up our "Dynamic Organization," and provide the best customer experience to achieve winning business results. We don't just say it-we live it! U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required.2012-05-09 01:23:05United StatesU.S. CellularIllinoisSAL005924ILChicago, IL28562321http://find.uscellular.jobs/xml/28562321/jobUSAChicagoTitle: Manager, Cash Accounting Location: Illinois-Chicago Accounting Managers manage the activities of general accounting functions, developing, implementing and maintaining systems, procedures and policies to ensure the maintenance of the general ledger in accordance with Generally Accepted Accounting Principles (GAAP) and for the production of various financial statements, analyses and reports. Possesses and applies a broad expertise or unique knowledge of principles, practices and procedures to contribute to the development of company objectives and principles. Specific Responsibilities: • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. • Provides guidance to subordinate associates within the latitude of established policies, develops and administers schedules and performance requirements for own organization. • Helps formulate and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business in accordance with GAAP and provide reliable information necessary to control operations. • Interacts with functional peers and/or other company and parent company management involving matters between functional areas or other company divisions. • Participates in the most complex and unique accounting projects resolving a wide range of issues in imaginative as well as practical ways. • Respond to complex financial inquiries of executive management providing requested information for use in effective management of the business. • Conceptualize and oversee development of new analyses and reports providing insight to business trends and opportunities for improvement. Leads and develops subordinates. • Acts as member of company and department leadership team. • Acts as a liaison between the company, government, auditors and other stake holders providing information and ensuring that proper information is maintained for historical purposes. Responsibility and Decision Making: • Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. • Manages the coordination of the activities of the function with responsibility for results, costs, methods and staffing. • Interprets and applies GAAP, organizational and company policy. • Develops subordinates with a variety of skill and professional experience levels. REQUIREMENTS: Education/Experience • Bachelor's Degree in Accounting or Finance; CPA or MBA preferred • Eight plus years of broad accounting experience with two - four years in supervision preferred • In-depth knowledge of accounting principles, practices and procedures. General knowledge of financial concepts required Skills • Broad experience and knowledge in all areas of Accounting/ Finance • Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word) • Strong verbal and written communication skills • Ability to communicate with all levels of management and associates • Working knowledge of computer software, general ledger and financial systems Special Physical and/or Mental Requirements • Normal office working environment • Cyclical, unplanned and occasional substantial overtime required • Light travel2012-05-05 01:21:01United StatesU.S. CellularIllinoisACC000055ILChicago, IL28458091http://find.uscellular.jobs/xml/28458091/jobUSAChicagoTitle: Paralegal Location: Illinois-Chicago Assist the Legal Department in a wide range of responsibilities, including administration of : i) Ariba, the electronic database storage system; ii) the Secure Vendor Catalog; iii) Privacy training notifications and documentation of CPNI compliance; iv) disclosure calls; and v) general ad hoc duties for the department as needed. Assist the Government and Public Affairs team in the execution of corporate philanthropy programs, associate matching gifts program and volunteerism. * Support department paralegal with assisting in managing communications and documents with CPNI compliance, subpoena compliance, discovery and small claims cases. Assisting department paralegal with other ad hoc legal requests. * Ensure compliance of U.S. Cellular associates with their obligations related to contract administration and entry of contracts into Ariba, the electronic database, specifically: * Ensure all contracts and proper supporting documentation are entered into Ariba on a weekly basis * Ensure associates in all departments respond to Ariba compliance reports, and assist Legal Department Staff with updating their Ariba entries on a monthly basis. * Support company-wide associates' use of the Ariba system through answering questions and providing informal training when necessary. * Support the Director of Privacy * Maintain the Secure Vendor Management catalogue, including updating the catalogue with new information and new contracts on a monthly basis. * Produce and issue notifications on a quarterly basis to those associates who fail to meet the privacy training requirements. * Assist with the compilation and execution of the documents necessary to comply with the annual CPNI certifications. * Work with the attorneys in the Department * Assist with attendance and transcribing the Disclosure Calls on a quarterly basis * Maintain Ariba, as noted above * Monitor the copyrightagent@uscellular.com mailbox on a weekly basis. * Generally support the functions of the Legal and Regulatory Affairs Department, including the Legal, Privacy and Government and Public Affairs teams and handle various ad-hoc, contract or philanthropy matters as needed. * Support the Director and the Government and Public Affairs teams in the planning and execution of corporate philanthropy projects including volunteerism events and Calling All Communities (or corporate signature giving program events), * Support the company-wide associate matching gifts program by working with vendor and non-profits and communicating with associates * Monitor community relations mailboxes and draft company responses * Paralegal certificate from accredited paralegal or Bachelor's degree preferred * 5 - 7 years experience in Government Administration, Government/Public Affairs or Legal environment preferred * Excellent organizational skills and ability to multi-task * Proficient in Word, Excel, and Ariba electronic database required2012-05-02 01:24:24United StatesU.S. CellularIllinoisLEG000006ILChicago, IL28320425http://find.uscellular.jobs/xml/28320425/jobUSAChicagoTitle: Web Content Developer - jQuery Location: Illinois-Chicago Expert user of the tools which manage the static and dynamic templates of the websitewww.uscellular.com. This position is also responsible for the technical knowledge of various associated web applications external to U.S. Cellular®.com. This role serves as the subject matter expert and as a liaison between the creative web design teams and the technical web development teams. Works directly with numerous business stakeholders and with technical teams in I.S. and other vendor partners. Responsibilities: · Perform a wide variety of production related tasks including building, modifying, maintaining, optimizing web templates in collaboration with the internal web design team and external vendor partners · Ability to translate and develop wire frames and graphic composites to build, maintain, and optimize web pages and templates · Firm understanding of best practices in Usability and Information Architecture for the web · Contribute to development of templates that are easy to maintain and optimized for performance · Responsible for maintaining advanced knowledge and skills in web development by researching trends and staying educated on changing technologies · Maintain high level of awareness of web coding and browser standards and trends · Manage timelines and projects pending with vendors and with the IS organization · Must have the ability to bridge the gap between business owners and technologists. Must be able to understand and communicate with highly technical IS Subject Matter Experts and also be able to translate highly technical concepts into business terms so that key stakeholders can make informed decisions. · Bachelor's degreeor relevant work experiencerequired. · 3-5 years experience implementing presentation layer functionality of an e-commerce web site including experience developing templates for a content management system · Demonstrates expert level of interpersonal and communication skills. · Highly skilled in organization and planning. · Ability to self-start and be versatile in a dynamic environment. · Ability to promote a shared vision and customer focus. · Must have advanced knowledge of front-end Web development trends and expert knowledge of the following: · XHTML, Javascript ( jQuery knowledge) · CSS · PHP and/or JSP · JSON preferred · HTML5 / CSS3 · Flash, Photoshop · Visio or some other wire framing software · Excellent written and verbal communication skills required · Ability to build and maintain productive relationships with a diverse group of constituents is required.2012-04-27 02:15:59United StatesU.S. CellularIllinoisMAR000265ILChicago, IL28223939http://find.uscellular.jobs/xml/28223939/jobUSAChicagoTitle: Advertising Coordinator/Administrative Assistant, Chicago IL (Near O%27Hare) Location: Illinois-Chicago A specialized advertising and media administrative roll that will help manage, coordinate and facilitate the multitude of advertising and digital production and media invoices from a variety of suppliers with significant emphasis on Media billing and budget tracking. Additionally provide basic administrative support for a Sr. Director and his direct reports. * Budgeting, invoicing and billing support for the Advertising, Digital and Promotions teams * Manage billing duties for mass media and directory advertising, including media authorizations, electronic order and invoice processing (Yellow Pages), invoice accuracy checks * Manage budget tracking for all production expenses, provide reporting as necessary. * Serve as contracts system (Ariba) subject matter expert, working with contract owners to handle all matters related to contracts in system. * Facilitate field marketing and sponsorship media requests with internal and agency teams * Manage and track advertising discrepancies and sponsorship materials, * Coordinate materials and scheduling for quarterly media reviews with regional marketing leaders * Maintain advertising creative postings on OLR * Prepare and distribute quarterly media spend reports * Handle all media vendor inquiries * Handle special project work for advertising team as needed * Support Senior Director Brand Management with general clerical activities such as calendar and meeting management, expenses and presentations * Arrange meetings, conference rooms, lunches * Coordinate offsite meetings and make travel arrangements * Maintain team and agency phone lists and org charts * Facilitate regular office supply orders * Associates Degree in communications, accounting or finance * 1-3 years of experience working with an advertising/media agency, communications company or marketing department is preferable * Exposure to media and different media channels would be advantageous * Proficiency with Microsoft Word, PowerPoint, Excel and Outlook * Solid math skills and budgeting experience * Oral and written communication skills * Ability to build strong rapport across cross-functional teams * Advanced organizational skills and strong attention to detail2012-04-27 02:15:58United StatesU.S. CellularIllinoisMAR000266ILChicago, IL28223937http://find.uscellular.jobs/xml/28223937/jobUSAChicagoTitle: Device Manager Location: Illinois-Chicago The Device Manager has overall ownership of all device lifecycle management activities for a specific category of devices, including device selection, commercialization and in-life management. The Device Manager is responsible for developing a rolling 12 to 18 month roadmap for the category and works with external vendors and internal stakeholders to manage the launch and end-of-life activities for devices in the category. * Responsible for developing a 12 - 18 month roadmap for a specific category of devices. * Work with cross functional teams to define business/technical requirements related to new devices. * Manage device feature/requirements implementation. * Lead the device launch project team made up of external vendors and internal stakeholders responsible for device certification and launch readiness activities. * Recognized as a subject matter expert for the assigned category and all aspects of new and existing devices in the category. * Manage the development of training materials for frontline as it relates to devices and advanced features. * Prepare and maintain associate communications as it relates to new devices. * Determine device end-of-life timeframe and partner with supply chain team to coordinate end-of-life activities. * Contribute analytical and product management support to device portfolio as necessary to meet business priorities * Responsible for process definition, workflow documentation, and process improvement as it relates to roadmap planning, lifecycle management and the device development process. * Evaluate and communicate OEMs' performance in the areas roadmap planning and device commercialization based on mutually agreed metrics. * Track and evaluate key device performance metrics and make necessary changes to drive profitability in the category * Track, analyze and communicate key metrics. * Bachelor's degree in Marketing, Business or related disciplines required * Minimum of 5 years of professional experience with at least 3 years in product management or product development required * Professional experience within software, telecommunications industry or with a wireless voice/data service provider is a plus * Experience with roll outs of product, project or services to customer-facing associates across the company desired. Project management experience is a plus * Ability to effectively operate within diverse and cross functional groups, including outside vendors * Ability to analyze issues, develop and deploy solutions within a dynamic environment. * Ability to prioritize and manage multiple assignments simultaneously. * Well organized, strong administrative and detail oriented skills. * Strong team orientation, communication, project management, creative and analytical skills. * Strong written, oral communication and presentation skills required.2012-04-26 02:23:33United StatesU.S. CellularIllinoisSAL005826ILChicago, IL28194844http://find.uscellular.jobs/xml/28194844/jobUSAChicagoTitle: Sr. Manager Business Intelligence, Chicago IL (Near O%27Hare) Location: Illinois-Chicago The U.S. Cellular® Shared Analytical and Data Services team (SANDS) is comprised of highly technical resources with diverse backgrounds in data warehousing, business intelligence, analytics, forecasting, and CRM. The SANDS team is responsible for delivering data solutions, analytical tools, campaign execution, and business insights to our stakeholders in Marketing, Finance, Customer Service, and Operations. This key leadership role will provide business context to IS, and technical context to SANDS to ensure that our new data and marketing infrastructure projects will align to the required business functionality. This position will be accountable for leading cross-functional collaboration between IS and SANDS at both strategic and tactical levels to drive improvements and adoption of USCC's new BI, data, and CRM (UNICA / SAS) architecture. Candidates for this role must have significant knowledge of U.S. Cellular® core legacy data and systems platforms, and be comfortable drilling up and down between strategic business objectives and highly detailed design documents. They must be capable of producing and reviewing business architecture diagrams, source-to-target mappings, as well as logical and physical data models to ensure that requirements are well documented and understood by both IS and the Business. Additionally this role will be expected to prepare and present management/status reports, collaborate across IS and stakeholders on the future direction for data, CRM, and analytical infrastructure. This leadership role will be knowledgeable of the current wireless telecommunications landscape, BI system technologies, USC's BI strategy, as well as the Dynamic Organization. The scope and impact of this role is envisioned to be substantial, and requires someone capable of operating at senior levels to manage issue/conflict resolution, lead the coordination of business resources during all project phases, and influence senior and junior business stakeholders to utilize new technology to achieve the business value. The estimated benefits for new platform investments are estimated to be $160MM to $180MM USD. These benefits will only be realized if the BI, EDW, and CRM components are fully leveraged across the organization. Accordingly, this role will be staffed as a direct report to the Sr. Director, Shared Analytical and Data Services, and will be expected to be capable of leading manager-level resources. ESSENTIAL DUTIES: * Serve as a management liaison between SANDS and IS to develop and validate technical and business solutions that meet stakeholder/client needs for BI, ad-hoc reporting, analytics, and campaign management. * Facilitate requirements gathering by leading stakeholders through interviews and information gathering activities, connecting low-level requirements to business strategy. * Engage in detailed and strategic communications between IS and SANDS to ensure that stakeholder requirements are properly documented, and well understood by both IS and business stakeholders. * Serve as a "Usage Champion" for EDW and COGNOS to migrate SANDS to our new infrastructure to ensure business benefits are realized. * Lead data warehouse project and other cross-functional Business SME's to produce accurate mapping of new data sources, data migration strategies, and subscriber analytics. * Coordinate and lead business-side User Acceptance Testing (UAT) for all data and BI projects across SANDS. * Collaborate with the SANDS Data Governance team to coordinate the implementation of common data definitions and metadata documentation. KEY RESPONSIBILITIES: * Participate in the development and delivery of the short, medium, and long-term strategic requirements for SANDS infrastructure; partner with IS to ensure that technical design resources are well informed and meets business requirements. * Provide input and guidance to EPM, SOP, and IS in developing Cost/Benefit Analysis (CBA) and aid in feasibility studies on IT-related requests. * Explain/Translate complex business requirements to IS to aid in the development of technical specifications and design documents. * Develop business implementation "use-cases" to aid IS in validating solution design against business strategy, and tracking the business benefits for new BI functionality. * Review and facilitate the preparation of Business Requirements Documents and User Acceptance Test Plans within System Development Projects. * Facilitate urgent request (fire-drill) requests for new data integration and assist IS with coordinating business resources for issue determination / resolution. * Work with IS to develop and monitor BI and analytical systems service level agreements (SLA's). * Liaise with IS and Business leaders to align technology solutions to SANDS business functionality roadmaps. * Analyze and understand business operation strengths and weaknesses to identify opportunities for automating processes and functions. * Possess expert knowledge of our business; understanding USC BI systems and capabilities * Maintain current knowledge of BI and wireless technology trends in order to develop solutions for stakeholders supported that enhance their ability to achieve superior results. * Help to identify and assess potential data sources and work with IS to propose system solutions that will meet the requirements for stakeholders needs. STATUS REPORTING / COMMUNICATION: * Prepare periodical reviews on progress of the department-wide IS infrastructure projects, and track SLA's against actuals. * Prepare management presentations and respond to information requests. * Collaborate with IS and SANDS leadership team and developers to bridge technical delivery with business requirements. * 12 years of experience working in a business intelligence or data warehousing environment * 10 years experience in the wireless industry working in data warehousing, business intelligence, and reporting applications. * 6 years demonstrated leadership over both technical and business resources, including manager-level. * BS in computer science or related field; Master Degree Preferred (MBA or MI). * Knowledge of core wireless applications and data structures, including: * Amdocs Ensemble Telecom Billing System Data model (USCC's Core operational billing system CARES) * Atomic level, real-time Operational Data Store data architectures used for operational reporting (USCC's ODS) * Wireless voice/data usage rating and billing, including Intercarrier roaming and net settlement. * Customer Value Management Data Models used analyze customer trends, and behavior patterns (USCC's CVM & MARS data warehouses.) * Wireless Campaign management Data Models, including targeting and promotional history data (USCC's CMDM data marts.) * Strong communication skills, both verbal and written. * Proficiency with Cognos and/or Business Objects (or similar reporting tools). * Experienced with various SDLC methodologies include prototyping of databases as well as analytical and reporting applications. * Excellent organization and project management skills, solid written and oral communication skills. * Ability to craft long term strategic vision for database, analytical, and BI platforms. * Strong SQL, data modeling, and database management skills. * Strategic thinker with ability to understand and decompose business strategy into specific technical deliverables. * Proven ability to meet tight deadlines, multi-task, and prioritize workload Preferred Qualifications * Consultative style to facilitate business analysis, and leverage technical resources in a cross-functional organization to create insightful, effective database and BI solutions * Experience working with disparate data sources and turning them into a unified business solution. * Ability to collaborate and sell the benefits for new data and technology platforms.2012-04-26 02:23:31United StatesU.S. CellularIllinoisMAR000268ILChicago, IL28194839http://find.uscellular.jobs/xml/28194839/jobUSAChicagoTitle: Sr. Manager Campaign Operations, Chicago IL (Near O%27Hare) Location: Illinois-Chicago The U.S. Cellular® Shared Analytical and Data Services team (SANDS) is comprised of highly technical resources with diverse backgrounds in data warehousing, business intelligence, analytics, forecasting, and CRM. The SANDS team is responsible for delivering data solutions, analytical tools, campaign execution, and business insights to our stakeholders in Marketing, Finance, Customer Service, and Operations. The Sr. Manager Campaign Operations will oversee all design, delivery, measurement, and error free execution of multi-channel marketing campaigns utilizing IBM/Unica's Affinium software suite. This role will require an expert CRM leader that has demonstrated experience with implementing and leading large-scale CRM and campaign execution teams. Furthermore, the candidate must be comfortable with hands-on mentoring, coaching, and teaching, as well as leadership, campaign process redesign, analytics, and advanced database/direct marketing concepts in a multi-channel environment. KEY RESPONSIBILITIES: * Evaluate and enhance existing campaign processes including reporting, and deep-dive analyses to develop operational and execution efficiencies. * Develop new measurement plans / processes to assist Marketing with understanding the micro and macro level implications of direct marketing activities. ESSENTIAL DUTIES: * Be the organization's business lead for the UNICA application suite and underlying data structures that support execution and measurement. * Lead, mentor, coach, and train the team to become expert users in all UNICA applications, SQL, and campaign measurement; including leading manager-level associates to enhance campaign processes and analytics. * Architect of new campaign processes to support lifecycle marketing objectives, and develop strategic roadmap to deliver new campaign execution and measurement functionality to stakeholders. * Lead the design and development of campaign audit and measurement processes. * Oversee the delivery of trigger, outbound, and inbound campaigns, including secure data file transmission processes between USCC and implementation vendors. * Lead the efforts to leverage UNICA and the enterprise data warehouse (EDW) to develop and automate campaign performance tracking, including basic metrics (sent, open, clicked, response, and conversion) as well as more advanced MROI calculations. * Lead the remapping and integration of UNICA and SAS applications to EDW 1.0 and 1.1. * This role will need to present results, as well as customer insights, to client experience and marketing business partners and leadership. * Liaise / Relationship management with Senior Level leaders in Lifecycle Marketing and Loyalty to implement, execute, and measure advanced test and learn approaches across campaign channels. * Lead the integration of campaign Management data and applications to new channels. * Liaise / Relationship management with IS and SOP leaders to oversee the integration of campaign management, measurement, and planning applications into customer-facing applications (TOPS). * 10 years of experience in database marketing, including campaign management, execution, measurement, and database * 5 years direct experience with UNICA campaign tools. * Experience integrating campaign management tools into batch and real-time channels * 4 year's experience in leading, training, and coaching technical and/or business resources. * BS in computer science or related field; Master Degree Preferred (MBA or MI). * Expert-level database abilities in SQL, TOAD, ORACLE (or other RDBMS experience), UNICA, UNIX/LINUX * Proficiency with Cognos and/or Business Objects (or other reporting tools) * Knowledge of SAS programming for analytics and campaign delivery. * Excellent organization and project management skills, solid written and oral communication skills * Strong communication skills, both verbal and written * Proven ability to meet tight deadlines, multi-task, and prioritize workload Preferred Qualifications * Strategic thinker with ability to understand and decompose CRM strategy into specific technical deliverables for campaign execution and measurement. * Experience integrating campaign management tools into batch and real-time channels. Consultative style to facilitate business analysis, and leverage technical resources in a cross-functional organization to create insightful, effective campaign analytics. * Ability to craft long term strategic vision for CRM infrastructure, including measurement.2012-04-26 02:23:31United StatesU.S. CellularIllinoisMAR000267ILChicago, IL28194840http://find.uscellular.jobs/xml/28194840/jobUSAChicagoTitle: Data Analyst-Customer Service Operations Location: Illinois-Chicago The CSO Data Analyst will work with call center related data ranging from: Key Performance Indicators (KPIs), call volume, staffing, average handle time, associate schedules, creating staffing plans, assessing staffing gaps, analyzing staffing variances, providing suggestions to achieve service levels, and other call intelligence reports. This role is responsible for reviewing these data sets and proactively looking for trends in the data that could lead to: process improvements, behavioral trends, operational efficiencies, improvements in customer experience, and improvements in associate / intra-company experience. This role may also be responsible for generating a regular set of reports and more importantly, will be expected to assess these reports and provide upper management with hypotheses and recommendations related to the findings in the data. Owns * Generating reports utilized in the decision making process within the call center environment as well as other areas of the company * Working with many sets of data in an undefined environment and suggesting ways and methods of improving the efficiency of call center operations as well improvements in customers' experience * Trending of implemented solutions to determine the expected financial impacts of the changes and identification of any unexpected changes either positive or negative * Creating a scorecard of changes made with respect to improvements on customer experience or efficiencies gained within the centers; also providing this data to other areas of the company including but not limited marketing, engineering, sale operations, telesales, and financial services * Assessment of data and generation of related hypotheses and recommendations * Identification of patterns and exploring probable rationale for the occurrences of anomalies * Management reports on the condition of the care centers based upon finding in the data * Understanding of all call center KPIs, sales metrics, and systems used to generate and track these figures including the equations used to derive specific calculations * Writing reports within the systems or with data from system extracts to explore and derive meaning from the data sets * Communications to center management explaining key aspects of center performance and deviations from expected results * Being the strategic link between customers and call activities and the rest of the company to assist in the development / upgrades of new products, technologies, and processes Approves * Assessments of data and related hypotheses * Changes to the reporting systems and equations utilized to derive specific KPIs Monitors * Center performance * Data Trends and anomalies * System functionality * Report accuracy and relevance * New industry trends * Data Validation Participates * Quality discussion * Future State strategy discussion * 3 to 5 years in prior data analysis position * Bachelor's degree in statistics, economics, engineering, or other quantitative related field * Masters degree preferred * 3 to 5 years previous experience with forecasting and scheduling analysis utilizing Aspect eWFM, eSP, RTA, or other Workforce Management software strongly preferred * Knowledge of ACD systems such as Nortel Symposium, Meridian, and Avaya, which includes proficient application for agent database, reporting, call allocation, and skill-based routing * Understanding of Application and Skillsets, AHT variables, Occupancy Targets, and Service Level metrics required * Understanding of workforce planning tools and principles (e.g. Erlang Models) * Understanding of basic principles of statistics * Proficient with the following systems: SAS, Business Objects and MS Access (DBMS) * Extremely comfortable with technology from the user perspective * Understanding of report writing required * Experience with Windows based PCs, including general office software knowledge required * Excellent oral and written communication skills specifically with executive management required * Must be flexible to work nights and weekends as needed2012-04-24 21:15:07United StatesU.S. CellularIllinoisCUS000411ILChicago, IL28153365http://find.uscellular.jobs/xml/28153365/jobUSAChicagoTitle: Senior Accountant I - SG&A Accounting Location: Illinois-Chicago Under minimal supervision this position is responsible for highly complex accounting activities relating to the maintenance of a complete and accurate general ledger and the resultant managerial reports and financial statements. Continually monitors financial control processes and ensures that accounting transactions are executed in accordance with established standards of internal control. Possesses and applies a broad knowledge of principles, practices and procedures to the completion of difficult Accounting assignments. This position is a seasoned, experienced professional. Principal Accountabilities • Resolves a wide range of accounting issues in imaginative as well as practical ways conferring with supervisor on unusual matters. • Performs periodic testing of key internal controls, and alerts management to any control deficiencies in a timely manner. • Conducts special studies and develops or recommends accounting methods or procedures. • Analyze financial reports and records, making recommendations relative to the accounting of reserves, assets and expenditures. • Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records. • Provide business partners and management with actual-to-budget variance analysis working with business partners to identify causes and resolution of variances. • Manages workload effectively and efficiently by prioritizing responsibilities. • Review, research and recommend improvements to analysis, reporting, billing and compliance systems. • Respond to financial inquiries of field management providing requested information for use in effective field management of the business. • Coordinates accounting matters with other departments, locations and divisions. • Provides functional advice or training to less-experienced associates. Responsibility and Decision Making Within acceptable accounting practices, Senior Accountants demonstrate good judgment in selecting methods and techniques for obtaining solutions to apply to their every day assignments. Is assigned tasks of diverse scope where analysis of data requires evaluation of identifiable factors. Assignments are broad in nature, usually requiring originality and ingenuity to complete. Senior Accounts have appreciable latitude for unreviewed action or decision. Applies company policies and procedures to resolve routine issues. Minimum Experience and Educational Requirements Education/Experience • Bachelor's Degree in Accounting or Finance; CPA preferred • Minimum of five years of broad accounting experience • Broad knowledge of accounting principles, practices and procedures • Experience working within an internal control framework as established for public companies under the Sarbanes-Oxley Act of 2002. Skills • Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word) • Strong verbal and written communication skills • Ability to communicate with all levels of management and associates. Special Physical and/or Mental Requirements • Normal office working environment. • Cyclical, sometime unplanned, occasionally substantial overtime required. • Light travel.2012-04-24 21:15:05United StatesU.S. CellularIllinoisACC000054ILChicago, IL28153360http://find.uscellular.jobs/xml/28153360/jobUSAChicagoTitle: Senior Accountant II, Distribution Accounting Location: Illinois-Chicago Under minimal supervision this position is responsible for highly complex accounting activities relating to the maintenance of a complete and accurate general ledger and the resultant managerial reports and financial statements. Continually monitors financial control processes and ensures that accounting transactions are executed in accordance with established standards of internal control. Possesses and applies a broad knowledge of principles, practices and procedures to the completion of difficult Accounting assignments. This position is a seasoned, experienced professional. Principal Accountabilities: • Resolves a wide range of accounting issues in imaginative as well as practical ways conferring with supervisor on unusual matters. • Performs periodic testing of key internal controls, and alerts management to any control deficiencies in a timely manner. • Conducts special studies and develops or recommends accounting methods or procedures. • Analyze financial reports and records, making recommendations relative to the accounting of reserves, assets and expenditures. • Reviews and verifies the accuracy of journal entries and accounting classifications assigned to various records. • Provide business partners and management with actual-to-budget variance analysis working with business partners to identify causes and resolution of variances. • Manages workload effectively and efficiently by prioritizing responsibilities. • Review, research and recommend improvements to analysis, reporting, billing and compliance systems. • Respond to financial inquiries of field management providing requested information for use in effective field management of the business. • Coordinates accounting matters with other departments, locations and divisions. • Provides functional advice or training to less-experienced associates. Responsibility and Decision Making: Within acceptable accounting practices, Senior Accountants demonstrate good judgment in selecting methods and techniques for obtaining solutions to apply to their every day assignments. Is assigned tasks of diverse scope where analysis of data requires evaluation of identifiable factors. Assignments are broad in nature, usually requiring originality and ingenuity to complete. Senior Accounts have appreciable latitude for unreviewed action or decision. Applies company policies and procedures to resolve routine issues. QUALIFICATIONS: Education/Experience • Bachelor's Degree in Accounting or Finance; CPA preferred • Minimum of five years of broad accounting experience • Broad knowledge of accounting principles, practices and procedures • Experience working within an internal control framework as established for public companies under the Sarbanes-Oxley Act of 2002. Skills • Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word) • Strong verbal and written communication skills • Ability to communicate with all levels of management and associates.2012-04-21 00:02:43United StatesU.S. CellularIllinoisACC000053ILChicago, IL28047972http://find.uscellular.jobs/xml/28047972/jobUSAChicagoTitle: Business Channel Program Manager Location: Illinois-Chicago TheBusiness Channel Program Managersupports our U.S. Cellular® Agent and company field teams. This includes managing and communicating sales channel policy, new sales programs and sales process improvement as well as account management.. The goal of this position is to develop tools and guidelines that remove distractions and encourage a superior customer experience in the company and indirect channels. * Represent the company and indirect sales channel by providing input and subject matter expertise on enterprise-wide initiatives. * Create, effectively communicate and implement operational process and procedures to the company and indirect sales teams. * Become the subject matter expert to the field on the Agent contracting and prepaid services process * Serve as a point of contact for our prepaid services vendor with responsibilities that include contract relationships, new policy and sales program roll out. * Conduct quarterly performance evaluations and make recommendations for actions plans. * Communicate system enhancements and support the field with customer facing system issues (Datascape) * Continuously support training for use in sales and marketing efforts. * Support and track follow up processes and issues when new initiatives are introduced to the field. * Facilitate processes that turn market ideas into market initiatives * Develop and deliver presentations and/or training programs to various group sizes * Visible field presence as needed. * Assist in other tasks as needed or assigned by management. * Minimum of 5 years wireless industry experience with field sales channel management or support required * Bachelors' degree or equivalent experience in Business, Marketing or a related field highly desired * Prior experience in a sales leadership position is desired * Excellent written and oral presentation skills required * Strong communication, organization and interpersonal skills required * Strong negotiation and change management skills * Proficient with Microsoft Office Products including Word, Excel and Power Point * Willingness to travel up to 30%2012-04-19 21:48:18United StatesU.S. CellularIllinoisSAL005833ILChicago, IL28015580http://find.uscellular.jobs/xml/28015580/jobUSAChicagoTitle: Sr Database Marketing & Modeling Analyst Location: Illinois-Chicago The Senior Database Marketing & Modeling Analyst is responsible for leading complex behavioral analysis efforts in support of Marketing and Sales, with a particular focus on the Small to Medium Business (SMB) channel.This individual may also be asked to lead or support a wide variety of general analytical activities, including the following: Demographic Data Management, Customer Lifetime Value, Marketing Planning Process Reporting, Marketing Database Stewardship, Segmentation Modeling & Analysis, Customer Profile Reporting, Churn Reporting, Risk/Credit Modeling, Ad-hoc Behavioral Analysis, Churn Modeling and Cross-sell/Up-sell & Response Modeling. * Consultative Analysis:Designs and leads the execution of complex ad-hoc behavioral analysis through consultative collaboration with stakeholder organizations, specifically the SMB organization. This may also include, but are not limited to, the following: Customer Strategy, Marketing Operations, Field Marketing, Product Marketing, Brand Management, Customer Service, and Finance. This analysis typically relies upon the extraction, manipulation, and interpretation of customer information stored in databases, and consequently requires considerable skill in those areas. * Demographic Data Management: Works with internal and external partners to ensure that third party demographic data is appended properly and that the relationships with those third-party vendors are maintained. * Segmentation Analysis: Assists in the design, development, and execution of customer segmentation schemas. * Customer Profile Reporting: Assists in the design, development, and execution of periodic reporting around customer behaviors and characteristics. * Marketing Planning Process Reporting: Assists in the design, development, and execution of reporting and analysis needed to support the periodic marketing planning process. * Model Development: Uses "casual user" tools to construct basic to mid-level statistical models that can be used to drive insights as part of the consultative analysis process. * Overall, must have the ability to think broadly and critically about a quantitative analytical problem and apply business, industry, and company acumen to developing and testing hypotheses in the solution of that problem. * Must have a high degree of comfort with ambiguity, as well as the ability to create structure out of ambiguity for the purpose of designing & executing analysis. * Must have superior peer leadership skills, as well as excellent verbal and written communication skills, and the aptitude to take on more leadership responsibility over time as required * A minimum of 5 years of experience in a relevant analytical field, or 3-5 years experience coupled with an advanced degree in a relevant field * Bachelor's degree in a relevant field required; Master's degree in statistics or economics preferred; MBA a plus * High level of proficiency in database manipulation using SQL * Advanced & demonstrated MS Excel, PowerPoint, and Word skills * Experience / exposure to modeling software tools such as SAS, SPSS, or KXEN is a plus * A high level of general business acumen, including a strong command of basic statistics, finance, and/or economics, as demonstrated through experience and/or education * Experience / exposure to modeling software tools such as SAS, SPSS, or KXEN is a plus, as well as experience in Business Intelligence software such as Cognos2012-04-19 21:48:13United StatesU.S. CellularIllinoisMAR000264ILChicago, IL28015573http://find.uscellular.jobs/xml/28015573/jobUSAChicagoTitle: Lead Financial Analyst Location: Illinois-Chicago May lead the creation of the revenue and product quarterly forecasts and annual budget. Under minimal supervision conduct and document complex financial analysis, technical analysis, and monthly variance analysis to determine present and future financial performance of the company. Possess and apply a broad knowledge of principles, practices and procedures to contribute to the development of company objectives and principles. This position is a seasoned, experienced professional who anticipates and independently resolves financial issues by taking ownership to achieve results. As such, the candidate will help identify plans that are both strategic and tactical to ensure the business achieves business revenue targets. This position requires a seasoned professional who can influence without direct authority and anticipate and resolve complex issues and questions. May lead and support the analysis of the rate plan and product portfolios to optimize the competing priorities of customer acquisition and revenue growth while maintaining and growing profitability across all customer segments (post pay vs. prepay and consumer vs. B2B). Through an integrated perspective of strategy, organization, operations, and proactive financial analysis, the candidate will manage margin analysis and identify financial opportunities to improve the organization's profitability. As this position is viewed as a key integrator of marketing, financial, and operational data, this candidate will support the Manager to ensure that Pricing strategies and decisions are coherent and financially viable across multiple segments and channels. As such, the candidate will help identify plans that are both strategic and tactical to ensure excellence as continued business growth is pursued. This position requires a seasoned professional who can influence without direct authority and anticipate and resolve complex issues and questions. • Assumes leadership duties when manager is unavailable or out of pocket (i.e. vacation, special projects, etcetera). • Leads and completes high-complexity assignments that require aligning resources, completing research, developing new thinking/approaches and shaping strategic direction. • Plays a leadership role in coordinating key processes such as the budget, forecast or critical analytical projects. This may include coordinating timelines and the rollup of assumptions from other analysts and business partners, training others on the process and models used, reviewing the work of others and owning the most complex aspects of the analytical work involved. • Maintains critical business partner relationships, especially as it relates to more senior members of the leadership team. • Designs new analytical reports and analyses to provide insight to business trends and opportunities for improvement. Reviews the work of others to ensure completeness/accuracy and to provide feedback. • Collects, analyzes and presents financial information to business partners identifying risks and opportunities to aid the team in meeting their specific goals. Acts as a catalyst for change by driving results and playing a strong leadership role in finding solutions/adding value. • Provides financial expertise by leading cross-functional teams, ensuring that projects are modeled appropriately and that financial ramifications are adequately considered. • Collects appropriate data as necessary to prepare ad-hoc analysis as requested by management. The types and nature of these analyses will vary according to the needs of the business. These analyses are performed to provide decision support for management in evaluating the possible outcomes of various strategic and tactical decisions. • Builds and maintains strong relationships with members of the finance team and the business partners that we support. Seeks feedback and improves performance to ensure we are driving standards of excellence. • Remains strategic in thought and provides a big-picture perspective on issues and potential solutions. Assignments include the most technically challenging analytics; requiring research or creation of new approaches. • Assesses business results and consistently identifies, recommends and drives opportunities to create value. • Assumes a lead role in team meetings. May be responsible for leading team meetings when manager is unavailable. Shares thoughts, perspectives, questions and concerns openly and honestly ensuring your voice is heard. Encourages others to engage in dialogue and to share their thoughts, perspectives, questions and concerns. • Serves as a mentor by helping teammates see various perspectives, working through issues, finding positive responses to change and demonstrating open communication. Provides leadership to co-team members on key projects. • Passionately exhibits the values and behaviors of the Dynamic Organization, and takes ownership of strengthening our business model. Helps on board new associates, teaches and models the Dynamic Organization. Provides peer feedback, technical and soft skill support and leads in the development of application of training. • Remains current on industry trends and aspects of the field of finance and accounting that impact our ability to provide needed financial expertise to our business partners.QUALIFICATIONS: • Bachelor's degree in Accounting, Finance, Economics or related discipline required. CPA or MBA strongly desired. • Minimum of 7 to 9 years of broad experience in financial analysis/accounting required. Wireless operations experience a plus. • In-depth knowledge of financial principles, practices & procedures and general accounting practices & principles. • Demonstrates strong leadership capabilities. Ability to lead cross functional teams while handling multiple projects simultaneously is required. • Strong verbal and written communication skills, with an ability to communicate with all levels of the organization. • Strong project planning and management skills are a must; ability to breakdown complex problems into manageable goals is required. • Ability to synthesize various, independently generated, data points into a cohesive analysis. • Strong financial modeling capability required. Significant proficiency with Microsoft Products (Excel, Access) required. Knowledge of SAP, Hyperion and Business Objects is a plus. • Flexibility to adapt to changing priorities in a positive and timely manner. • Alignment with the organization's Values & Behaviors. • Cyclical/occasional/unplanned substantial overtime required. • Light travel may be required.2012-04-19 02:43:42United StatesU.S. CellularIllinoisFIN000149ILChicago, IL27995349http://find.uscellular.jobs/xml/27995349/jobUSAChicagoTitle: Retail Wireless Consultant - Part Time Stony Island Location: Illinois-Chicago Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-04-18 02:17:36United StatesU.S. CellularIllinoisSAL005823ILChicago, IL27966955http://find.uscellular.jobs/xml/27966955/jobUSAChicagoTitle: Dept Administrative Assistant, Shared Analytics Group, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago * Provide administrative support for 1 Sr. Directors and 3 Directors within the Shared Analytical & Data Services (SANDS) department. * Update and maintain calendars and monitor schedules. * Coordinate flow of oral and written communications. * Organize and maintain office files for Senior Director's office. * Prepare correspondence, reports, presentations, and memos. * Plan and coordinate meetings and make travel arrangements. * Initiate procedures and actions to ensure and improve efficiency and organization of Senior Director's office. * Interact with department personnel and executive staff. * Handle issues/questions/follow-ups for Senior Director where appropriate. * Sort, prioritize, answer, organize, and distribute mail. * Ensure appropriate telephone coverage is maintained at all times. * 3-5 years successful administrative experience providing support to executive management required. * High School diploma or state equivalency required. * Professional, discreet manner in maintaining confidentiality. * Ability to meet deadlines and handle multiple priorities. * Proficiency with Microsoft Word, PowerPoint, Excel and Outlook required. * Excellent verbal communication skills to include ability to effectively handle complex questions and issues independently. * Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff. * Flexible and cooperative in working on team efforts with attention to detail. * Organization skills and ability to prioritize and take initiative to accommodate work flow2012-04-13 01:59:40United StatesU.S. CellularIllinoisMAR000256ILChicago, IL27868351http://find.uscellular.jobs/xml/27868351/jobUSAChicagoTitle: Senior Project Manager (Sales Operations) Location: Illinois-Chicago Leads and sustains multiple productive Sales Operations related projects designed to improve the quality and operating efficiencies of the Sales Organization. Delivers all projects within budgetary and scheduling guidelines as well as any other requirements set forth. Develops the project plan, obtains resources, monitors and reports on status, manages risks and controls project changes. • Serves as single-point of contact for Sales Operations and the Sales Organization on any assigned project. • Performs sales specific project-planning activities, including the creation of a project definition and project plan to clearly identify the project's scope, approach, participants, tasks, and responsibilities. • Develops measurements and standards for Sales Operations projects with emphasis on driving standards of excellence and customer satisfaction. • Executes project change control to keep the project within the approved scope, cost, and timeline. • Clearly defines project-reporting needs is able to gain approval on reporting formats then manage weekly reporting and communicating to all team members. • Be able to identify and mitigate risks at the early stages of the plan. Needs to own the project and risks associated with it and drive solutions. • Serves as an advocate and mentor to others on project management practices and deliverables. • Manages project schedule and costs. Be able to create budget for each project, measure expenses and report total cost of project at completion. • Manages resource availability within a specified track of work in any project. • Monitors project status and issues. Should be able to identify key stakeholders and drive resolution of each issue. • Defines hand-off criteria between the project management team and the implementation team. • Management and coordination of cross-functional teams. • Establishes key relationships with other project management teams within U.S. Cellular, particularly Operations Integration group. • Ability to clearly define and present project status to cross-functional teams for information and education purpose and to senior management team for scope agreement and for gathering their input and feedback. • Master's Degree with concentration in Communications or Business preferred or equivalent experience is required. • 3 years of Project Management experience is required. • Knowledge of Project Management methodologies and tools is required. PMP Certification preferred. • Knowledge of Process Improvement tools and techniques a plus. • Ability to build cross-functional teams is required. • Excellent written and oral communication skills are required. • Specific examples of working a project from concept to implementation. • Business knowledge of the wireless industry is a plus.2012-04-13 01:59:08United StatesU.S. CellularIllinoisSAL005811ILChicago, IL27868340http://find.uscellular.jobs/xml/27868340/jobUSAChicagoTitle: Product Portfolio Manager, Chicago (Near O%27Hare) Location: Illinois-Chicago Manage the portfolio of products and services through strategic planning, analytics and rationalization. Work with key stakeholders to provide a holistic view of current offerings and opportunities. Provide category management and develop roadmaps to provide forward looking recommendations to ensure we are utilizing resources effectively and efficiently to drive increased profitability and excellent customer service. Function Specific Roles and Responsibilities * Portfolio definition via analysis of 6 attributes: resource profiles; design/experiences; technology platforms; consumer needs; market analytics (share and margin); competitive benchmarks. * Portfolio Review Board leadership driving products from concept through lock down; with oversight to product execution/launch. * Work with Product strategy, Product managers, Device management to ensure roadmap of product/services/initiatives are widely understood and supported in portfolio of devices and offerings. * Develop tools, reporting/dashboards to provide portfolio visibility to key work partners. * Prioritization, trade off analysis, and change management based on consumer insights, business cases, or resource constraints. * Portfolio marketing including presentation of concepts, value props, design and development methodology to key stakeholders and executives. * Experience in analysis and creation of the strategy, financial realization, and various other leadership team materials for senior leadership. * Responsible for analyzing customer and consumer requirements, competitive trends, HW and SW platforms, engineering resource availability and for developing compelling, executable and profitable product roadmap. * Responsible for identifying gaps between the desired roadmap and the realizable roadmap and generate options for bridging the gap (partnerships, acquisitions, 3rd parties etc.) * Advocate the voice of the customer in the product development process. * Create One-Page Product Briefs * Maintain and communicate updated roadmaps. * Advocate the voice-of-the-consumer in the product development process. * Provide input on detailed requirements during development (Feature and Product attributes). * Maintain awareness of industry plans, trends and technologies. * Marketing/PR support for portfolio and associated technologies at events i.e. tradeshows, financial analyst and press interviews. Specific Skills Required: * Ability to successfully lead across organizational boundaries, including strong relationship management skills. * Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors. * Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships. * Proven project management and analytical skills. * Excellent interpersonal and negotiation skills. * Strong business acumen with emphasis on financial analysis, root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities. * Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc. * Ability to analyze issues, develop and deploy solutions within a dynamic environment. * Ability to prioritize and manage multiple assignments simultaneously. * Excellent written and oral communication skills, including speaking in front of small and large groups * Strong time and project schedule management skills required to consistently meet deadlines * Well organized, strong administrative and detail oriented skills. * Wireless industry specific knowledge including current feature/functionality and technology trends * Proficient in using computer applications such as Word, Excel, and Powerpoint Education and/or professional experience necessary: * Minimum of 5 years in portfolio management, product management, product development, sales and/or marketing. * Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. * BA/BS Marketing, Business, Finance. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience. * Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)2012-04-07 01:53:29United StatesU.S. CellularIllinoisMAR000261ILChicago, IL27714203http://find.uscellular.jobs/xml/27714203/jobUSAChicagoTitle: Strategic Initiatives Manager-Agent Channel Location: Illinois-Chicago Leads and sustains targeted initiatives for agent channel while supporting the overall integrated marketing strategy, growth, profitability and customer satisfaction goals of the company. This will require the associate to immerse themselves in the targeted customer segments, formulate creative approaches to attract new customers and retain existing customers and lead cross functional teams in short and long term strategic initiatives. This role requires strong project leadership skills. * Work cross functionally within various U.S. Cellular teams to produce gross add, market penetration, churn and revenue results based on U.S. Cellular standards of excellence. * This role performs sales specific project planning and development for the Agent Channel, utilizing marketing tools of segmentation and targeting to define specific opportunities to drive gross ads and revenue growth through the overall marketing strategy. * Serves as the champion for critical customer segments, to define and address segment specific opportunities to drive gross customer additions. * Define the customer focused operational road map including: distribution strategy, system requirements and the integrated customer acquisition / lifecycle and values management of strategic initiatives to support the overall brand position in the Agent Channel. * Lead the development of a portfolio of channel specific projects and coordinate the planning of the strategic initiatives calendar to ensure execution with excellence. * Perform all project planning activities including the creation of the definition of the strategic initiative to clearly indentify the scope, approach, required participants and the necessary tasks to implement with excellence. * Secure buy-in across the organization to meet integrated channel goals. * Lead multiple project teams to minimize the legal risk in distribution impacting transitions * Owner of specific strategic initiatives for the agent channel including business case development and the budgeting process * Lead impact assessments to policy, operations and systems related to the agent channel and own the change management process * Develop and implement the ongoing approach for communicating status of initiatives and programs to executives and field leaders * Bachelor's degree required, MBA strongly preferred * 7-10 years business experience with an emphasis on project management and sales channel strategy * Wireless industry experience is a plus. * Requires strong financial and data analytic skills. * Demonstrated leadership abilities that include establishing strategic direction, delivering results through wide organizational involvement, and maintaining a strong customer focus * Strong project management skills; the ability to break down complex problems into manageable goals is required * Excellent verbal and written communication skills at all levels in the organization including Senior and Executive level leadership * Requires strong analytical, conceptual and strategic thinking with the ability to work with imperfect data * Solid proficiency with Microsoft Office Products (i.e., PowerPoint, Word, Excel, Access, etc.) is essential.2012-04-07 01:53:26United StatesU.S. CellularIllinoisSAL005780ILChicago, IL27714202http://find.uscellular.jobs/xml/27714202/jobUSAChicagoTitle: Sr Data Planning Engineer - Chicago, IL Location: Illinois-Chicago Architect and plan technologies related to providing wireless customers data services. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Perform vendor management function, including, but not limited to evaluating roadmaps, price negotiation, and issue escalation. Evaluate and implement new technologies, policies, and procedures for business network operations. Review and finalize business cases and options for evolving current technologies into next generation architectures. Deliver presentations to senior management regarding vendor roadmaps and options for new architectures. · Planning o Form cross-functional teams to drive architectural changes within the 1X and data environments o Oversee data growth patterns and recommend solutions to how to accommodate existing and future growth o Work with Marketing and Financial entities to develop growth models and translate those models into infrastructure impact o Review business cases of future technologies, and their cost benefits to USCC o Approve engineering guidelines, network architecture design and standard operating environment (SOE) for all wireless data products, including PDSN, AAA, HA, MMS, SMS, and BREW o Develop standard performance guidelines for monitoring utilization and growth of network elements for wireless data products and develop capacity relief, sizing, and timing criteria for each element o Lead new technology trials and First office implementations. Develop engineering guidelines, network design, and SOE for future technologies or products o Provide subject matter expertise to technology performance trials (e.g. BREW, LTE, Femto) and other wireless data and internet access technologies o Review technology white papers and fundamental plans, and provide recommendation and direction for implementing of new wireless data technology to the next generation technologies or the integration of existing technologies with new. o Participate in the negotiation of vendor contract, service level agreements, delivery intervals, and quality of service criteria o Work with leadership on developing department budgets, overall team goals and objectives and assist the team to accomplish these goals and objectives. o Monitor technical developments and trends within the cellular industry · Skills o Actively maintains knowledge of current technology o Develop and deliver cross-training activities · Business Partnership o Improve existing relationships with the customers, associates, and vendors to proactively identify needed changes o Establish working relationships with technical, business and sourcing counterparts o Lead process improvement initiatives o Participate in industry/vendor forums to guide product development activities · People Management o Manage individual workload and deliver to agreed upon milestones o Demonstrate ability to work in team environment and help resolve issues o Provide input to staffing plans at the project-level to identify key / required skills · Technical Skills: o 1X infrastructure: PDSN, AAA, HA infrastructure, including ATCA o Other Network Hardware: Layer 2 and Layer 3 switching o Overall knowledge of CDMA environment, EVDO and 1X o Familiarity with LTE, IMS, and Femto technologies o Proficient in network architectures o Office Automation: Word, Excel, Outlook, Powerpoint o Planning & Design: Microsoft Project, DotProject, Visio o O/S and Software: Windows XP, Solaris, BSD, SSH, VPN Client o Effective analysis and decision making skills o Presentation skills The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed. · Bachelor's degree in related technical / business areas is required; Masters of MBA a plus · Minimum 7 to 10 years experience in provisioning of wireless data technologies, including CDMA 2000, PDSN, AAA, HA, MMS, SMS, and their backhaul requirements. · 5-7 year in technical project management with demonstrated ability to break down complex problems into manageable goals · Ability to work in a competitive, fast-pace environment with competing priorities · Experience with budgeting and cost analysis preferred · Excellent oral and written communication skills · 5-7 years experience in the wireless industry · Demonstrated problem solving / analytical skills and knowledge of analytical tools · Experience supporting mission-critical infrastructure in a fast-paced environment is preferred.2012-04-07 01:52:44United StatesU.S. CellularIllinoisENG000215ILChicago, IL27714198http://find.uscellular.jobs/xml/27714198/jobUSAChicagoTitle: Consumer Insight Analyst, Chicago IL (Near O%27Hare) Location: Illinois-Chicago This position manages select market research activities for U. S. Cellular by providing a consumer perspective across multiple aspects of the business that include Marketing (product, brand, lifecycle strategy), Sales Operations, Customer Service, Engineering, and other functional areas. Works with both proprietary data and syndicated research to implement research that helps develop strategic and tactical solutions. Responsibilities * Provide support related to the USCC Customer Experience research initiatives working with both outside vendors and internal teams. * Manage external vendors for primary and secondary research to leverage the "Voice of the Customer " to address business issues and help develop USCC marketing programs * Works closely with Senior Manager and Managers of Consumer Insights by overseeing the work of vendor(s) for questionnaire/discussion guide development, data collection, reporting and presentation of research results. * Monitors project plans and schedules to deliver results on a timely basis and communicates the status of projects on an ongoing basis. * Analyze internal and external data sources to answer strategic and tactical business issues. * Works closely with the legal department to manage contractual procedures for research projects. Requirements: * 4 year college degree * Three to five years market research experience preferred. * Strong organizational and project management skills. * Excellent writing and analytical skills desired. Working knowledge of statistical methods preferred. * Strong communication skills with the ability to communicate research findings and methodologies to business partners. * Ability to translate data into meaningful information and recommendations and develop a "story" with numbers. * Business knowledge of the wireless industry is a plus. * Proficient in Microsoft Office products; SPSS, and on-line query tools (e.g. Factiva; Dialog).2012-04-05 22:07:26United StatesU.S. CellularIllinoisMAR000260ILChicago, IL27676846http://find.uscellular.jobs/xml/27676846/jobUSAChicagoTitle: Intern Strategic Guidance and Forecasting , Chicago, IL (Near O%27Hare) Location: Illinois-Chicago Under the guidance of Manager - Planning, Forecasting & Strategic Guidance, the Strategic Guidance & Forecasting Intern will support the development and analysis of long-term, go-to-market company strategies for major market segments. This individual will support the evaluation of key U.S. Cellular programs, products, and services, to include, but not limited to phone replacement and battery swap programs, to make recommendations on cost analysis, customer retention and attraction rates, and need to minimize or increase spending. Principal Accountabilities The Strategic Guidance & Forecasting Intern provides assistance in evaluating programs to help review and determine trends, cost analysis, and customer attraction and retention data. * Work with cross-functional groups enterprise-wide to obtain and evaluate data * Gathers, analyzes, prepares and summarizes recommendations in support of enterprise * Drive market segment information to support customer satisfaction goals * Support annual new customer addition targets, market penetration, and revenue goals * Enable ongoing research and market analysis to develop and recommend strategies and adjustments * Other responsibilities as assigned * Currently pursuing a graduate degree in analytics, economics, finance, accounting, or related field * Preferred prior internship or professional experience in a marketing setting * Project planning skills preferred * Experience working with cross functional teams, ability to prioritize, and manage multiple projects * Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word). * Strong verbal and written communication skills.2012-04-05 04:09:36United StatesU.S. CellularIllinoisMAR000258ILChicago, IL27657437http://find.uscellular.jobs/xml/27657437/jobUSAChicagoTitle: Vendor Manager (Contracts & Negotiations) Location: Illinois-Chicago This position will support the national retail sales channel as the primary liaison for all third party vendor relationships. The role will own and facilitate activities between the vendors and internal groups including IS, Sales, Operations and Marketing. The Vendor Manager is responsible for ensuring that all third party vendors provide contracted commitments, perform against operational service level agreements, and deliverables meet current and future operational requirements and project needs. * Manage existing contracts and SLA's to ensure that terms are updated regularly to meet the needs of the business * Assist in the development of new contractual agreements as needed * Responsible for developing new vendor evaluation and selection framework to adapt to the changes in the business * Develop new statements of work for additional services as needed * Work solely with vendors and key internal stakeholders to ensure goal alignment * Serve as point of escalation for issues related to vendor performance * Ensure vendors provide service and support as outlined in contract terms in order to achieve performance goals * Develop and facilitate the Quarterly Management Review (QMR) with vendors and report vendor performance to senior leaders and key stakeholders in the organization * Ownership of ongoing services to ensure continuous operations * Lead projects and project teams that involve process or system changes to our current solutions * Work with multiple areas of the business to understand business impact, resolution and communication related to system issues * Coordination with other members of Indirect distribution to implement special reporting requests for vendors * Develop and maintain effective relationships with the vendor partners to increase the flexibility and productivity of the vendor, reduce the risks and costs of the vendor, and ensure that the vendor partner and staff clearly understand the need for the services provided * Responsible for all requirements development and maintenance (includes written and visual requirements) for system enhancements * Responsible for all Sarbanes-Oxley compliance on behalf of National Retail Sales Channel including but not limited to: definition and documentation of process, testing, review of controls, and review with auditors * Bachelor's Degree and minimum of 7-10 years of experience in business development and/or partnership management preferably in a role related to consumer electronics and/or wireless products required or equivalent work and education experience required. MBA strongly preferred * Experience developing strategy, negotiating partnerships and structuring agreements is required. * Demonstrated ability to effectively evaluate and negotiate strategic business partnerships * Ability to effectively operate within diverse and cross functional groups, including outside vendors * Ability to analyze issues, develop and deploy solutions within a dynamic environment * Well organized, strong administrative and detail oriented skills * Strong team orientation, communication, creative and analytical skills * Strong written, oral communication and presentation skills required * Travel required2012-03-30 04:47:05United StatesU.S. CellularIllinoisSAL005745ILChicago, IL27508012http://find.uscellular.jobs/xml/27508012/jobUSAChicagoTitle: Retail Wireless Consultant - Bilingual Spanish Preferred - Part Time - Roscoe Village Location: Illinois-Chicago Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-03-28 22:48:14United StatesU.S. CellularIllinoisSAL005740ILChicago, IL27467280http://find.uscellular.jobs/xml/27467280/jobUSAChicagoTitle: Senior Manager, Channel Operations Location: Illinois-Chicago This leadership role will be responsible for all operations and vendor relationships needed to support the growth and management of national retail sales channel partners. This role requires a self starter who works collaboratively across the organization to identify opportunities to optimize sales performance, manage processes and practices in the support of national channel partners. * Develop and maintain all contracts between U.S. Cellular® and third party vendors needed to support the National Retail Sales Channel operations. * Develop plans and timelines to implement channel initiatives. * Lead the implementation and execution of programs and initiatives to support the growth of the National Retail Sales Channel. * Identify, plan and implement solutions which increase productivity and reduce operational costs within channel * Work broadly across the team to maintain day to day systems and ensure deadlines are met. * Strong coordination with other channels to build operational efficiency and deliver consistent customer experience. * Investigate opportunities for individual, market and channel performance improvements. * Manage vendor score card reporting and capture program results to demonstrate operational success and opportunities for improvement and ensure visibility to senior leadership and key stakeholders * Identify process and system improvements needed to address issues that impede growth initiatives, increase revenue and reduce selling time. * Manage relationship with third party sales support vendor providing in store support for channel partners * Ensure sales support vendor has the training and tools necessary to deliver brand advocacy among channel partner associates * Work with Marketing in the creation and maintenance of sales materials including but not limited to: sales presentations, collateral, new product positioning documents and premiums * Work with third party vendor and internal training department to ensure sales support materials are updated and maintained * Coordinate continuing education program (sales and new products) for national retail sales teams. * Serve as point of escalation for issues related to vendor performance * Ensure operations adhere to legal and operational compliance requirements * Provide coaching, direction and leadership support to team in order to achieve business and customer results * Bachelor's degree and 7-10 years experience in managing retail or service organizations required or an equivalent combination of education and work experience is required MBA or MS in Business Process Management preferred * Wireless industry knowledge and experience preferred * Proven ability to develop, execute and manage contracts with third party vendors. * Ability to translate strategic objectives into manageable goals and tactical plan * Ability to operate and influence across all levels of the organization * Project management experience with an ability to lead others through change * Experience working with field management * Ability to communicate clearly and concisely, both orally and in writing * Skilled in effective listening, influencing and negotiating * Travel Required2012-03-28 22:48:08United StatesU.S. CellularIllinoisSAL005732ILChicago, IL27467269http://find.uscellular.jobs/xml/27467269/jobUSAChicagoTitle: Product Manager II, Device Service Products, Chicago IL (Near O%27Hare) Location: Illinois-Chicago Lead the strategic and tactical product lifecycle management of high priority company device service program initiatives. Working with cross functional teams within Marketing, Product Management, Supply Chain and Sales Operations, ensure the product/service/initiative operates effectively and efficiently and provides an excellent customer experience with a positive impact on sales and profitability. This role is the leader for a team of Device Service Program Managers that are the champions/advocates/experts for the services for which they are responsible. The leader will drive product/service from concept initiation through implementation and deliver revenue goals of the product/service programs to the company. • Provide direction, set clear expectations, coach, and lead a team of Device Service Program Managers. • For each service program, develop and manage the short and long-term lifecycle strategy, including launch, maintenance, enhancements, partnerships and end of life. • Consistently evaluate existing operations and analyze opportunities for revenue growth and cost avoidance within programs. • Analyze financial results and take appropriate actions to ensure operational excellence and achievement of annual goals. Develop and execute to key financial and business targets/metrics. • Create product positioning and channel strategies. Successfully execute go to market, launch, maintenance and close-out marketing strategies programs. • Track, analyze and communicate key metrics to key stakeholders, ensuring full P/L accountability of the team. • Lead cross-functional teams as appropriate in the preparation, dissemination and maintenance of associate and customer communications as it relates to responsible product/service. • Provide content and direction for training. In some instances, lead development of training. • Provide strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts, including mechanisms to measure ROI. • Develop, analyze & recommend launch, maintenance and post mortem pricing structures (including promotional pricing). • Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take necessary actions. • Recognized as the subject matter expert for all aspects of product/service programs. * Ability to successfully lead across organizational boundaries, including strong relationship management skills. * Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors. * Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships. * Proven project management and analytical skills. * Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities. * Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc. * Excellent interpersonal and negotiation skills. * Ability to analyze issues, develop and deploy solutions within a dynamic environment. * Ability to prioritize and manage multiple assignments simultaneously. * Excellent written and oral communication skills, including speaking in front of small and large groups. * Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives. * Well organized, strong administrative and detail oriented skills. * Product Management experience in the wireless, broadband or Internet industries with the following categories of applications/services are highly desirable: Music, Video and Social Networking. Education and/or professional experience necessary: * Minimum of 5 years in product management, product development, sales and/or marketing. * Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. * BA/BS Marketing, Business. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience. * Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)2012-03-28 22:48:08United StatesU.S. CellularIllinoisSAL005734ILChicago, IL27467271http://find.uscellular.jobs/xml/27467271/jobUSAChicagoTitle: Senior Manager, Channel Strategy & Programs Location: Illinois-Chicago This leadership role will be responsible for leading the strategy and planning for the national retail sales channel including creating national and regional sales channel programs which support the overall integrated marketing strategy, profitability, growth, and customer satisfaction goals of the company. This is a creative and analytical role: the successful candidate will immerse themselves in channel and customer segment data and research to formulate and document creative approaches to drive growth with each indirect channel partner. * Lead cross functional teams within various departments to produce gross add, churn, market penetration, and revenue results based on company objectives. * Serve as the champion for the national retail sales channel - use marketing tools of segmentation, and targeting to define and address segment specific opportunities to be integrated into the overall marketing and distribution strategy. * Develop how to leverage U.S. Cellular's brand positioning across key channel, customer segments and marketing mix. * Define the customer-focused operational roadmap (incl. products, distribution, markets, processes, etc.) and integrated customer acquisition/lifecycle/lifetime value management programs to support the overall company brand position for the national retail sales channel. * Strong coordination with other channels on product, pricing, promotion, locations and compensation. * Develop and implement revenue generating programs for national and regional retail sales channels. * Measure program success through segmentation and channel performance filters. * Manage portfolio of initiatives and coordinate prioritization based on relative opportunity and resources. * Management and coordination of cross-functional teams to support channel initiatives * Perform project-planning activities, including the creation of a program definition and program plan to clearly identify the scope, approach, participants, tasks, and responsibilities * Construct executive level presentations and present complex analytical findings in clear, concise, and decision impacting manner. * Serve as single-point of contact for all company wide projects and programs that impact national retail sales channel. * Secure buy-in across organization to meet integrated goals. * Develop and manage positive client relationships in a collaborative team environment. * Provides coaching, direction and leadership support to team members in order to achieve business and customer results * Bachelor's degree; MBA preferred * 7-10 year experience in business strategy design and execution required or an equivalent combination of education and work experience is required, preferably in wireless or retail industry * Experience in developing strategies for national retail sales channels * Ability to translate strategic objectives into manageable goals and tactical plan * Strong analytical and financial acumen * Ability to lead and develop others * Ability to operate and influence across all levels of the organization * Excellent oral and written communication skills * Travel required2012-03-28 22:48:06United StatesU.S. CellularIllinoisSAL005731ILChicago, IL27467264http://find.uscellular.jobs/xml/27467264/jobUSAChicagoTitle: Sr Application Developer, Chicago, IL Location: Illinois-Chicago The Senior Developer / Applications is responsible for developing and supporting the individual components within an application. This involves planning, analysis, detailed design, developing/coding, testing and implementation of the components. This role is responsible for the development of desktop and web-based applications. * Work with technical specialists and business users to convert user requirements into technical specifications required to satisfy the Work Request(s) * Participate in quality reviews and verify traceability of the application design changes to the requirements * Analyze and design enhancements and fixes to application code or packaged extension, as well as required fixes to production problems and new Work Requests * Design and code applications in accordance with functional and technical programming standards and best practices. * Complete all appropriate technical and support documentation required to maintain the application * Determine time estimates and schedule for work within the designated area of responsibility * Create a collaborative environment with other team members to ensure the team's overall effectiveness * Identify and communicate potential risks and roadblocks * Follow change control procedures when required * Plan and execute unit and integration testing for effected application code * Provide oversight and work direction to the team's Application Developers * Is looked to among other team members as the Sr. Technical subject matter expert * Ensure accurate estimates and schedule for the development team * Architect solutions and communicate project direction to other Application Developers on plan, analysis, architecture, and design activities. * Provide overall development leadership throughout the lifecycle of the project * Provide coaching, code reviews, and mentoring to other Application Developers (not supervisory) * Take ownership for delivery of the technology solution * College degree, specialized training or equivalent work experience * Minimum 5 or more years professional experience developing Desktop and Web applications using Microsoft Technologies (VB.NET, C#, Visual Studio.NET, Visual Basic). * Minimum 2 or more years professional experience developing one or more of the following: Microsoft Office tools, Microsoft Office Automation (Excel, Access, Outlook, Word, VBA), Reporting solutions, Dashboard solutions. * Minimum 2 or more years professional experience developing User Interfaces in ASP.NET, Windows Forms or equivalent . * Minimum 5 or more years professional experience using Oracle Database, Microsoft SQL Server or equivalent. * Minimum 1 or more years professional experience coaching and mentoring other Developers. * Cognos or data warehouse experience -Preferred * Rochade experience-Preferred * Prior experience or knowledge of the wireless industry-Preferred * B/OSS experience-Preferred2012-03-23 22:59:51United StatesU.S. CellularIllinoisFIN000148ILChicago, IL27361409http://find.uscellular.jobs/xml/27361409/jobUSAChicagoTitle: Vendor Relationship Manager--Customer Service Operations, Chicago, IL Location: Illinois-Chicago Vendor Relationship Manager--Customer Service Operations Reporting to the Director of Customer Service Operations, this role serves as the primary USCC relationship manager for outsourced vendors with specific Customer Service oriented, operational responsibilities. This role provides strategic and operational direction to and for these vendors. This role would also ensure that U.S. Cellular®'s outsourced vendors support and handle their day to day operations as U.S. Cellular would in the Dynamic Organization. Additionally, this position will be expected to achieve specific budget and management objects established by and for Customer Service. The position is also responsible for creating a strategic vision on how to best leverage current and seek new partnerships to align with U.S. Cellular®'s objectives. * Up to 60% Travel Required. International locations are, but not limited to, Nicaragua, Jamaica. Management & Oversight * Establish and develop a relationship and rapport with the Customer Service vendors to assess their current requirements for achieving superior USCC results, understand and assist the resolution of operational challenges, and develop an overarching strategic vision. * Enhance the vendor relationship operational model by becoming the SPOC (single point of contact) for Customer Service oriented outsourced vendors. * Drive internal client satisfaction by establishing performance expectations (contractual or otherwise), measuring performance against predetermined goals, and obtaining operational vendor input on a regular basis; quarterly reviews of vendors performance. * Collaborates with key vendor leadership personnel to provide continuous process improvement. * Consult with and coaches vendor leaders about leadership and performance issues within their respective organizations. * Design, develop, and/or enhance incentive and recognition programs to promote behaviors consistent with the tenets of the Dynamic Organization. * Interpret, communicate, and implement company policies and procedures that promote appropriate controls, confidentiality of customer and company information, and compliance with existing USCC policies. * Documents new processes and maintains existing processes through rigorous and structured version control. * Serve as the liaison to integral business partners within' U.S. Cellular®. Contractual Compliance * Work with CS leadership and vendor to develop and monitor contractual SLAs. * Design and implement vendor specific or USCC center integrated Disaster Recovery plans to mitigate disruptions to operations supported by specific vendors. * Provide management reporting to Director on a consistent basis including goals, objectives, and other issues related to the productivity of the vendors. * Drives the contract negotiation process to establish vendor partnerships. Financial & Budgetary Oversight * Manage budgets for the business. * Review and analyze financial and operational reports to ensure consistency with contractual obligations, reduction of expenses, and maximum achievement of budgeted goals. * Ensure SOX compliance by including appropriate internal personnel as necessary. * Bachelor's Degree or equivalent experience required. * 5-7 years total business experience required * Versatility and flexibility to respond and adapt quickly and effectively to multiple changing priorities * Excellent interpersonal skills with the ability to assist in building strong team dynamics and work with complex cross-functional teams * Exemplary oral and written communication skills are essential, as well as the ability to generate ideas and think creatively. * Working knowledge of inbound/outbound telesales programs preferred. * Strong analytical skills coupled with excellent written, verbal, and interpersonal skills required. * Wireless experience preferred. * PC literacy skills preferably in Microsoft Office Products with a strong working knowledge of spreadsheet financial analysis. * Proven ability to interact with all levels of organization required * Demonstrates experience in project management skills with an ability to roll out large-scale projects and break down complex problems into manageable goals. * High energy and action oriented quick learner who is ambitious and has experience in driving change and delivering measurable results * Ability to translate broad concepts into understandable messages * Experience in partnering with legal personnel in the review of contracts; Working knowledge of legal Terms and Conditions (such as SOW's, MSA's etc.)2012-03-23 22:59:39United StatesU.S. CellularIllinoisOPE000144ILChicago, IL27361405http://find.uscellular.jobs/xml/27361405/jobUSAChicagoTitle: Senior Manager, Retail Store Design & Construction Location: Illinois-Chicago This position will be responsible for leading the architecture, design, construction and go-to-market for all retail store design concepts. This position will also manage a variety of vendors, including architecture, retail fixture firms, general contractors and signage companies. SPECIFIC RESPONSIBILITIES: • Lead a team of construction and design managers, vendor manager and project coordinators dedicated to the development of showrooms, showroom layouts, showroom invoicing and project management • Manage scope, schedule, and budget for all retail store capital expenditures • Partner with Sales, Real Estate and Marketing to identify, develop and prioritize specific business initiatives that improve distribution channels • Partner to develop and maintain a distribution model to evaluate the expansion, relocation and renovation potential of company owned and agent locations • Responsible for tracking, recovery, refurbishment and reallocation of all store fixture assets • Manage the tracking, application and delivery of LEED qualifications and certification • Develop and manage overall functional showroom strategy and tactical plans • Oversee and ensure the timely delivery of showroom build outs, relocations and remodels for company owned and agent locations • Operationalize brand strategy for Store-within-a store and kiosk locations • Sales Operations owner of vendor relationships related to USCC showrooms i.e. architects, fixture houses, general contractors, sign company • Track showroom expenses and continually review opportunities for cost reduction • Coordinate with marketing department on the placement of promotional in-store presentation materials and collateral • Manage use of Intranet site for communication of showroom and facilities related standards • Implementation of specialty displays for new product and service launches • Manage branded display offerings for non-exclusive agent program • Ensure accuracy of store database and store locator on the web • Assist Directors of Sales in implementing their strategy for opening/remodeling/relocating points of distributionQUALIFICATIONS: • Bachelor's degree required; MBA preferred • Minimum of 7 years experience in business strategy design and execution, preferably in wireless industry • Strong leadership and people development skills • Experience in developing strategies around distribution channels • LEED certification or experience preferred • Ability to translate strategic objectives into manageable goals and tactical plan • Experience in negotiating contracts and vendor management • Project management with an emphasis in retail showroom renovations. • Experience in wireless, telecommunications, communications or big box retail industries preferred. • Strong analytical and financial acumen • Experience in negotiating contracts, working in a decentralized environment PC literacy skills with Microsoft Office Products, ProjectMates) • Excellent oral and written communication skills2012-03-23 22:59:24United StatesU.S. CellularIllinoisSAL005716ILChicago, IL27361389http://find.uscellular.jobs/xml/27361389/jobUSAChicagoTitle: Accounting Manager Location: Illinois-Chicago Accounting Managers manage the activities of general accounting functions, developing, implementing and maintaining systems, procedures and policies to ensure the maintenance of the general ledger in accordance with Generally Accepted Accounting Principles (GAAP) and for the production of various financial statements, analyses and reports. Possesses and applies a broad expertise or unique knowledge of principles, practices and procedures to contribute to the development of company objectives and principles. RESPONSIBILITIES: • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. • Provides guidance to subordinate associates within the latitude of established policies, develops and administers schedules and performance requirements for own organization. • Helps formulate and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business in accordance with GAAP and provide reliable information necessary to control operations. • Interacts with functional peers and/or other company and parent company management involving matters between functional areas or other company divisions. • Participates in the most complex and unique accounting projects resolving a wide range of issues in imaginative as well as practical ways. • Respond to complex financial inquiries of executive management providing requested information for use in effective management of the business. • Conceptualize and oversee development of new analyses and reports providing insight to business trends and opportunities for improvement. Leads and develops subordinates. • Acts as member of company and department leadership team. • Acts as a liaison between the company, government, auditors and other stake holders providing information and ensuring that proper information is maintained for historical purposes. A Manager, Accounting may be assigned to in the Intercarrier Services, Assistant Controller, Operations Accounting and External Reporting departments. Specific responsibilities will vary depending upon which department they are assigned. Responsibility and Decision Making: Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Manages the coordination of the activities of the function with responsibility for results, costs, methods and staffing. Interprets and applies GAAP, organizational and company policy. Develops subordinates with a variety of skill and professional experience levels.REQUIREMENTS: • Bachelor's Degree in Accounting or Finance; CPA or MBA preferred • Eight plus years of broad accounting experience with two - four years in supervision preferred • In-depth knowledge of accounting principles, practices and procedures. General knowledge of financial concepts required • Broad experience and knowledge in all areas of Accounting/ Finance • Strong PC literacy skills in a Windows environment with Microsoft Office products (Excel, Access and Word) • Strong verbal and written communication skills • Ability to communicate with all levels of management and associates. • Working knowledge of computer software, general ledger and financial systems.2012-03-22 22:55:36United StatesU.S. CellularIllinoisACC000050ILChicago, IL27329969http://find.uscellular.jobs/xml/27329969/jobUSAChicagoTitle: Intern, Innovation Business, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago The Innovation Intern will support the creation of consumer-oriented solutions designed to simplify, optimize and/or enhance the wireless experience for our priority customer targets. This role will work closely with the Innovation Director leveraging consumer insights to design and test innovative product, service and process concepts. They will utilize a consumer insight driven process with appropriate testing and evaluation to build and test innovative ideas to delight our customers, create a high degree of differentiation and drive future customer and revenue growth. · Support near term innovation project(s) , including concept development, assessment and pilot · Assist in the development of consumer platforms and proof points to enhance consumers' wireless satisfaction and drive differentiation by creating rational, "provable" benefits · Focus on innovative concepts targeted to our priority segments to drive profitable customer and revenue growth · Demonstrate passion for solving consumer pain points through innovative offerings. · Success will be measured by commercializable and or commercialized innovations, as well as customer and revenue growth that results from each · Possess strong business acumen with emphasis on consumer businesses and experience making sound judgments backed by strong analytical skills and business case development · Ability to drive process, project and results by influencing cross-functional stakeholders and managing outside vendors as needed · Currently enrolled in an accredited undergraduate or graduate degree program, with a focus in business management, marketing, or relevant degree · Coursework and / or experience in product or category management, new product development or marketing · Excellent interpersonal skills, outstanding written and oral communication skills, including speaking persuasively to influence and energize others and expressing ideas/information clearly and concisely · Demonstrates confidence presenting to small and large groups · Strong time and project management skills required to consistently meet deadlines · Well organized, strong administrative and detail oriented skills · Creativity, Optimism, Passion and Drive · An entrepreneurial spirit that strives for excellence through continuous improvement2012-03-15 19:31:56United StatesU.S. CellularIllinoisMAR000251ILChicago, IL27171762http://find.uscellular.jobs/xml/27171762/jobUSAChicagoTitle: Manager, Device Certification & Management Location: Illinois-Chicago This position will be responsible for device B2B/SMB device management and certification throughout their lifecycle. They will manage a portfolio of business customer offerings, develop and implement enhancements and ensure service offering is aligned with overall company B2B/SMBstrategy. This role will develop the process and tactics to ensure B2B/SMB devices are certified effectively and efficiently, providing an excellent customer experience and a positive impact on profitability. * Leads overall management of B2B/SMB process, device certification and program portfolio, including launch of new devices, programs, maintenance and enhancements of existing, vendor relationships and life/close-out strategies. * Perform advanced and thorough collection of information relative to customer applications and needs. Among these are assessments of technical scenarios including the interoperability of operating systems, VPNs, PCs and other devices with PC Cards and other data products. * Support established program positioning and channel strategies. * Prepare, disseminate and maintain associate and customer communications as it relates to assigned program/service. * Understand complex technical solutions requiring new data devices to meet business customer needs * Evaluate financial and trend reporting and take appropriate actions to ensure operational excellence and achievement of annual goals. Develop and execute against key financial and business targets/metrics. * Track, analyze and communicate key metrics. * Develop and execute plans to improve customer experience, associate experience and/or financial performance of program(s). * Provide content and direction for training on device offerings. In some instances, lead development of training partnering with TDG and CEM teams * Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take appropriate actions to ensure device are competitive and aligned with overall company strategy. * Recognized as the Subject Matter Expert for designated program/service. * Contribute analytical, marketing and/or program management support to program portfolio as necessary to meet business priorities and goals. * Gather and analyze feedback regarding new devices needed from the front line sales teams * Partner with frontline sales to develop new device roadmap * BA/BS Marketing, Business or related disciplines required. MBA is preferred. * Minimum 7 years experience in program management, product development, sales or marketing. Professional experience within the complex business solutions, software, telecommunications industry or with a wireless service provider is required * Excellent problem solving skills required * Advanced telephone knowledge with emphasis on wireless, as well as telephone and communication networking principles required. * Ability to effectively operate within diverse and cross functional groups, including outside vendors. * Must have excellent verbal and written communication, organization, problem solving and interpersonal skills. * Strong team orientation, project management, creative and analytical skills. * Ability to prioritize and manage multiple assignments simultaneously * Strong organization, relationship management, administrative and analytical skills2012-03-09 23:04:39United StatesU.S. CellularIllinoisSAL005657ILChicago, IL27051839http://find.uscellular.jobs/xml/27051839/jobUSAChicagoTitle: Manager, Strategy & Analysis (Company Channel) Location: Illinois-Chicago This position will be responsible for the strategic direction of all company owned retail locations. This role is responsible for providing thought leadership, robust analysis and business insights that maximize the value generated from investments made in the retail distribution portfolio across multiple sales channels. To be successful in this role, you will need to dissect complex problems, utilize data to derive a conclusion and deliver clear recommendations on where and how to best expand USCC branded points of distribution. * Develop the short and long term national distribution strategies to ensure a superior customer experience across all retail distribution channels * Ensure the deployment of all USCC points of presence are conveniently located to reach target consumer where and when they shop * Partner with Senior Leaders, Real Estate, Sales and Marketing to identify, develop and prioritize specific business initiatives that improve distribution channels * Analyze store performance, cannibalization predictive models, trade area prioritization for expansion and target customer insights to formulate recommendations for retail optimization * Lead efforts to ensure optimization of sales fleet and retail facilities maintenance * Work closely with Agent, SMB and Emerging market channel leads in the formulation of a national distribution strategy and create appropriate action plans to optimize retail locations * Lead process for analyzing and recommending annual capital budget needs and allocations to senior executives * Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner * Analyze market level information for regional sales leaders and present recommendations for market optimization * Provide subject matter expertise on distribution optimization including industry trends and customer drivers to improve all channels of distribution * Develop standard reporting and metrics required to analyze store expenses and determine profitability of existing retail locations * Ensure company owned channel strategies align with corporate business objectives * Ensure accuracy of store database and store locator on the web * Develop and manage positive relationships in a collaborative team environment * Visible field presence required * Bachelor's degree required; MBA preferred * 7-10 years experience in business strategy design and execution, preferably in wireless or retail industry * Experience in developing strategies for sales channels * Ability to translate strategic objectives into manageable goals and tactical plan * Strong analytical and financial acumen * Ability to lead and develop others * Knowledge of spatial /GIS tools and SQL a plus * Ability to operate and influence across all levels of the organization * Excellent oral and written communication skills2012-03-09 23:04:37United StatesU.S. CellularIllinoisSAL005651ILChicago, IL27051822http://find.uscellular.jobs/xml/27051822/jobUSAChicagoTitle: Innovation Associate, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago Drive the day to day efforts to create consumer-oriented solutions designed to simplify, optimize and/or enhance the wireless experience for our priority customer targets. The Associate will work closely with the Innovation Manager to jointly serve as key internal innovation champions, leveraging consumer insights to design and test innovative product, service and process concepts. They will utilize a consumer insight driven process with appropriate testing and evaluation to build and manage a robust 24 month pipeline of innovative ideas to delight our customers, create a high degree of differentiation and drive future customer and revenue growth. * Responsible for driving near term innovation from ideation thru handoff, including concept development, assessment and market test * Develop consumer platforms (e.g. Family bundles) and proof points (e.g. Battery Swap) to enhance consumers' wireless satisfaction and drive differentiation by creating rational, "provable" benefits * Focus on innovative concepts targeted to our priority segments to drive profitable customer and revenue growth over rolling 6-24 month timeline * Deeply understand target customer segment needs * Leverage current insights knowledge base relevant for developing consumer-oriented solutions * Responsible for researching and evaluating new industry innovations and assessing new competitive offerings * Develop and manage holistic enterprise innovation roadmap, encompassing work from multiple cross-functional teams (e.g. products, devices) * Provide input to product development process, including but not limited to product and device requirements, business case development, vendor selection, frontline training * Demonstrate passion for solving consumer pain points through innovative offerings * A consumer orientation with the ability to leverage consumer insights to build and manage pipeline of innovative products, services and processes * Success will be measured by the number and timeliness of innovations, as well as customer and revenue growth that results from each * Strong business acumen with emphasis on consumer businesses and experience making sound judgments backed by strong analytical skills and business case development * Ability to drive process, project and results by influencing cross-functional stakeholders and managing outside vendors as needed * Excellent interpersonal skills, outstanding written and oral communication skills, including speaking persuasively to influence and energize others and expressing ideas/information clearly and concisely * Demonstrates confidence presenting to small and large groups * Strong time and project management skills required to consistently meet deadlines * Well organized, strong administrative and detail oriented skills * 6-8 years combined in product management, product development, product strategy, consumer package/product goods (CPG) or marketing * Bachelor's degree in related discipline.2012-03-02 20:56:35United StatesU.S. CellularIllinoisMAR000250ILChicago, IL26897207http://find.uscellular.jobs/xml/26897207/jobUSAChicagoTitle: Manager Business Intelligence, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago The U.S. Cellular® Shared Analytical and Data Services team (SANDS) is comprised of highly technical resources with diverse backgrounds in data warehousing, business intelligence, analytics, forecasting, and CRM. The SANDS team is responsible for delivering data solutions, analytical tools, and business insights to our stakeholders in Marketing, Finance, Customer Service, and Operations. The Manager of Business Intelligence will oversee all design, delivery, measurement, and strategic deliverables utilizing IBM/Cognos software suite. This role will require an expert BI leader that is comfortable with hands-on mentoring, coaching, and teaching, as well as leadership, BI process design, analytics, and database and cube creation. * Working with cross functional client groups, owns the development of Cognos BI analytics environment including company wide metrics that measure business performance of U.S. Cellular's sales and marketing efforts, financial performance, and customer service. * Lead a team of 4-6 Cognos application developers who are cross-trained on all reporting and analytics performed. * Maintains open communication with various client functions / management and stays on top of company-wide initiatives that impact current analysis and reporting that may drive new reporting requirements. * Performs a value-added analysis of existing reports to determine standardization / consolidation opportunities including the elimination of unnecessary reporting. * Monitors all areas of reporting and analysis to identify further standardization opportunities. * Drives new software and / or hardware solutions to create efficiencies in both storing data and reporting processes. * In conjunction with client groups, develops definition standards where applicable. * Maintains a close business partner relationship with key internal clients to access client satisfaction as well as future opportunity areas. * Conducts frequent need assessments of the primary analytics and reporting users to ensure full support of expectations and decision-making capabilities. * Bachelor degree in Information Technology, related discipline or equivalent experience; Masters or MBA preferred. * 6-8 plus years of leadership experience in technology focused environment. * 5 years experience developing or leading on Cognos platform, including framework manager required. * Demonstrated ability to partner with IS and other cross functional business partners. * Ability to communicate with impact, verbally and in writing with all associate and senior management levels * Prior proven experience in project management with an ability to break down complex problems into manageable goals. * Proficient knowledge of systems development lifecycle and interfaces. * Strong client focus with the ability to develop win-win business partnerships. * Ability to be a leader who can implement strategy and course of action, motivate associates and hold them accountable for performance.2012-02-28 18:34:51United StatesU.S. CellularIllinoisMAR000249ILChicago, IL26811749http://find.uscellular.jobs/xml/26811749/jobUSAChicagoTitle: Project Manager - Customer Service Operations, Chicago, IL Location: Illinois-Chicago Leads intermediate sized project teams and may occasionally act as sub-team lead for large projects or enterprise programs. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leaderships' expectations. Leads and/or participates in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time * Leads cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables. * Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices. * Monitors workload of team members and provides feedback on individual and team performance. * Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget. * Leads activities required to complete project documents: project plan, project charter, scope, and project schedules. * Obtains appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders. * Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met. * Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project. * Occasionally assumes responsibility for procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project. * This associate will generally be responsible for managing projects with the following criteria: * Revenue or cost responsibility between $1M and $5M per project; * Typically last approximately 6 months to 1 year; * Involve around 3-5 different departments within a functional area and may include multiple functional areas; * Project teams are 10 to 20 associates; * Lead 1-2 intermediate projects or track lead 1-2 large projects and may concurrently lead several small projects * Undergraduate degree or comparable experience required. * Two or more years project management experience required. * Three or more years of functional experience required. * Project Management Professional (PMP) or equivalent certification preferred. * Demonstrates a high level of interpersonal and communication skills. * Creates an environment that motivates, inspires and respects others. * Ability to build team cohesiveness to achieve results. * High organization and planning skills. * Ability to self start and be versatile in a dynamic environment. * Ability to promote a shared vision and customer focus.2012-02-16 20:10:46United StatesU.S. CellularIllinoisCUS000350ILChicago, IL26573041http://find.uscellular.jobs/xml/26573041/jobUSAChicagoTitle: Manager, Tax Compliance & General Ledger Reporting Location: Illinois-Chicago Responsible for the transaction tax compliance and general ledger reporting function for U.S. Cellular, its subsidiaries and partnerships. This function is responsible for the timely and accurate reporting for over 150 separate legal entities and the filing of approximately 600 monthly transaction tax returns. This position is part of the overall Tax Department Team including a senior manager, two managers and two senior accountants. This position is responsible for gathering, reviewing and verifying completeness of the data necessary to support the tax compliance process. This function aligns closely with a third party tax return preparation service and must be able to meet established deadline requirements for the furnishing of data and funding of the tax returns. Familiarity with the tax compliance process, routine general ledger month end closing procedures and the ability to reconcile tax payments to the accrual account is required. The ideal candidate should be detailed oriented, composed, and logical. This person should be able to provide leadership within the team, independently communicate with other teams within U.S. Cellular to enhance and streamline processes and to teach and mentor junior staff within the Department. Essential Duties and Responsibilities: · Working closely with third party tax return preparer to prepare, review, and timely file monthly, quarterly and annual returns. · In-house preparation of miscellaneous returns as necessary. · Review and approve all requests for payments of non-income transactional taxes. · Understand the telecommunication returns reporting process including the flow of transaction taxes from the source documents, to the tax reports used for filing purposes, to the tax accrual accounts including tax rates, taxable base, and flat fees. · Understand the sources of the U.S. Cellular tax return supporting documentation, the basis for reporting and the necessary components that are required for accurate filings. · Detailed knowledge of U.S. Cellular tax accrual process including performing and supervising the month end closing process and associated journal entries. · Reconcile tax reported and remitted by third party preparer to the tax accrual account. · Reconcile the tax accrual account(s) as part of the monthly compliance process. · Monitor tax compliance notices and work with third party or taxing jurisdiction to resolve. · Review, test, maintain and enhance integrity of data presented for reporting purposes and to clearly establish a logical audit trail. · Ensure requites tax return copies are maintained in accordance with U.S. Cellular policy. · Collaborate with Manager of Information Technology and Systems to enhance reporting processes and monitor ways to streamline compliance process. · Meet and collaborate with the Senior Manager to understand updates in tax laws that impact the tax compliance process. · Accurately assess strengths and development needs of team members; give timely, specific feedback and helpful coaching; provide associates challenging assignments and opportunities for development. · Ensure that proper internal controls over transactional tax processes are in place and are tested on a routine basis, in accordance with Sarbanes-Oxley. · Ability to document process controls. · Financial Responsibility/Impact: · Impacts the payment of sales and use taxes on sales of over $4 billion through timely and accurate compilation and /or filing documents. Responsibility and Decision Making Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Manages the coordination of the activities of the function with responsibility for results, costs, methods and staffing. Interprets and applies GAAP, organizational and company policy. Develops subordinates with a variety of skill and professional experience levels. Education/Experience · Bachelor's degree in accounting. CPA and/or MBA are preferred. · Prior transaction tax compliance experience is required and knowledge of Vertex's CommTax software is a plus. · Minimum of 5 years tax experience: preferably a combination of "Big 4" public accounting and large corporate experience. · Prior state & local tax experience in the telecommunications industry is strongly preferred. · Prior supervisory experience and review of other work product including providing timely feedback. Skills · Excellent interpersonal and communication skills - ability to establish and maintain professional productive relationships. · Excellent organizational and planning skills and ability to meet highly detailed reporting requirements. · Excellent computer skills and proficiency in MS Excel, Word, and PowerPoint. SAP experience a plus. · Strong writing skills to accurately document. Special Physical and/or Mental Requirements · Normal office working environment. · Cyclical, unplanned and occasional substantial overtime required. · Light travel.2012-02-15 20:55:54United StatesU.S. CellularIllinoisACC000049ILChicago, IL26544587http://find.uscellular.jobs/xml/26544587/jobUSAChicagoTitle: Quality Tester I Location: Illinois-Chicago The Quality Tester 1 position within the U.S. Cellular® Quality Team is responsible for performing application, device and project testing on mobile phones, tablets and modems across various OEM's and platforms. This will require the Quality Tester to execute test plans, clearly document results, analyze and troubleshoot issues encountered and perform regression testing as needed to ensure the ideal customer experience is achieved. The Quality Tester will be responsible for developing detailed test plans for low complexity applications so experience creating test plans is highly desirable. This is a cross-functional role in a collaborative organization that will require the Quality Tester to effectively communicate with many other departments and third party vendors. Testing Responsibilities * General application and device testing across various handsets, OEM's and platforms (Android, Windows Mobile®, BlackBerry® and BREW) * Using technical knowledge performs detailed root cause analysis (debug, analyze, troubleshoot) for defects encountered, clearly documenting results and communicating status and risks on a timely basis. * Analyze test results to ensure existing functionality and recommend corrective actions * Retest fixes provided and perform regression testing as needed * Make fact based decisions; challenge other groups when quality is being compromised * Define generic test cases as well as any unique test requirements for specific applications or devices: BREW /Smart Phone applications and devices, tablets, modems and device or web based UI components * Proactively contribute and make recommendations for test case/plan improvements * Utilize HP Quality Center to record all test results, test plans and defects * Assist in managing a library of test handsets and software for these handsets * Manage individual workload and deliver to agreed upon milestones and quality standards Project Responsibilities * Function as the quality lead and test SME for routine, low complexity projects or applications * Identify any unique tools, environment limitations or coverage gaps and estimate the testing effort required * Develop detailed test plans and test cases based on functional/technical specifications, requirements or other project documentation * Compile and report test results and status of our testing progress to cross-functional product teams * Track, maintain, and drive resolution to project issues consulting with project, developer or other cross functional stakeholders to resolve problems * Coordinate a testing lessons learned upon completion of project * Preferred Bachelor's degree in Computer Science or a related field and 1-3 years experience in Quality Control, Quality Management or 1-3 years of experience that would demonstrate the capability to successfully perform the essential functions of this position * Test plan development, handset and application testing, user experience testing and general software testing experience * Demonstrated ability to work independently and manage multiple projects simultaneously * Ability to effectively collaborate within diverse, cross-functional groups including associates, contractors and outside vendors * Demonstrated interpersonal skills and inter-team relationship building * Strong and effective written and oral communication skills * Well organized and detail oriented * Experience with MS Office products (Word, Excel) * HP Quality Center or equivalent experience * Professional experience within a software, telecommunications, or wireless service provider a plus2012-02-15 20:55:39United StatesU.S. CellularIllinoisMAR000243ILChicago, IL26544583http://find.uscellular.jobs/xml/26544583/jobUSAChicagoTitle: Quality Tester II Location: Illinois-Chicago The Quality Tester II position within the U.S. Cellular® Quality Team is responsible for performing application, device and project testing on mobile phones, tablets and modems across various OEM's and platforms. This will require the Quality Tester to execute test plans, clearly document results, analyze and troubleshoot issues encountered, perform regression testing as needed and drive issue closure to ensure the ideal customer experience is achieved. The Quality Tester will be responsible for defining a testing scope and creating detailed test plans for low to very complex custom applications and U.S. Cellular® initiatives. Functioning as a software testing subject matter expert (SME), this role will be looked upon to drive enhanced software testing processes, methodologies, types, techniques and tools to deliver improved efficiencies and increased quality. This is a cross-functional role in a collaborative organization that will require the Quality Tester to effectively communicate with many other departments, OEM's and third party vendors. Testing Responsibilities * General application and device testing across various handsets, OEM's and platforms (Android, Windows Mobile®, BlackBerry® and BREW) * Using technical knowledge performs detailed root cause analysis (debug, analyze, troubleshoot) for defects encountered, clearly documenting results and communicating status and risks on a timely basis. Collaborates with project, development or other cross-functional stakeholders on possible resolution * Analyze test results to ensure existing functionality and recommend corrective actions * Retest fixes provided and perform regression testing as needed * Make fact based decisions; challenge other groups when quality is being compromised * Define generic test cases as well as any unique test requirements for specific applications, devices or services including: BREW/Smart Phone applications and devices, tablets, modems, application preloads across device platforms, device or web based UI components, GPS applications, WAP services, messaging services, etc. * Proactively contribute and make recommendations for test case/plan or testing process improvements. Define, document and share new test procedures and techniques * Utilize HP Quality Center to record all test results, test plans and defects. Utilize analysis view to assist in the creation and maintenance of reports to support team reporting needs * Manage a library of test handsets and software for these handsets * Manage individual workload and deliver to agreed upon milestones and quality standards * Manage and coordinate all BREW and Smartphone application testing assignments for the quality team (application tracking activities) * Function as central point of contact for all Quality team defects collaborating with project, development or other cross-functional stakeholders to close issues Project Responsibilities * Function as the quality lead and test SME for low to complex projects, custom applications or USCC corporate initiatives * Develop detailed testing scope/strategy documents for those projects * Identify any unique tools, environment limitations or coverage gaps and estimate the testing effort required * Develop detailed test plans and test cases based on functional/technical specifications, requirements or other project documentation * Compile and report test results and status of our testing progress to cross-functional product teams * Track, maintain, and drive resolution to project issues consulting with project, developer or other cross functional stakeholders to resolve problems * Coordinate a testing lessons learned upon completion of project * Bachelor's degree in Computer Science or a related field and 3-5 years experience in Quality Control, Quality Management and experience that would demonstrate the capability to successfully perform the essential functions of this position * Test plan development, handset and application testing, user experience testing and general software testing experience * Demonstrated ability to work independently and manage multiple projects simultaneously * Ability to effectively collaborate within diverse, cross-functional groups including associates, contractors and outside vendors * Software Testing Process, Methodologies, Types, Techniques and Tools * Ability to apply software testing methods and techniques * Project Management Skills * Demonstrated interpersonal skills and inter-team relationship building * Strong and effective written and oral communication skills * Well organized and detail oriented * Experience with MS Office suite of products (Word, Excel, PowerPoint, Project) * HP Quality Center or equivalent experience * Professional experience within a software, telecommunications, or wireless service provider2012-02-15 20:55:39United StatesU.S. CellularIllinoisMAR000244ILChicago, IL26544585http://find.uscellular.jobs/xml/26544585/jobUSAChicagoTitle: Member Technical Staff - Device - Chicago, IL Location: Illinois-Chicago The Member of Technical Staff-Device will be responsible for leading U.S. Cellular's technical development of mobile devices. The position will function as a mobile device subject matter expert whose responsibilities will include development of technical requirements and architecture of mobile devices including RF System Architecture, power and baseband product requirements. The role will also be responsible for driving U.S. Cellular's technical device requirements and processes across the industry including standards organizations, device vendors and device component manufacturers. Plays the role of mentor to other associates * Develop U.S. Cellular® technical mobile device architecture strategy and communicate it internally and externally * Evaluate wireless technology advances relevant to U.S. Cellular® and their implications on mobile devices * Participate in early stage mobile device hardware and software architecture definition and prototype evaluation with a concentration on device performance, RF standards compliance, feature capability, and power consumption * Investigate and characterize new mobile device technologies and their application to wireless networks through analysis, simulations and experimentation * Drive the development of industry technical standards by contribution and collaboration to achieve U.S. Cellular's goals * Interact with cross-functional U.S. Cellular teams including Technology Development, Device Engineering, RF Planning, Product Marketing, and executive leadership. * Responsible for providing technical mentoring/guidance to other Associates * Responsible for providing technical mentoring to Engineering Associates * Represents interests at external industry forums and events * Bachelor's Degree in Electrical Engineering (BSEE) or equivalent required. A Master's Degree (MSEE) or PhD is strongly preferred * 8-12 years experience in 3G and 4G either CDMA/EVDO or UMTS/HSPA wireless technology system design * Strong technical skills related to mobile device HW/SW architectures are required * Strong technical skills related to RF Systems architecture, design, and analysis is required * Demonstrable knowledge of mobile device development cycles * Extensive digital communications system design, RF performance definition and characterization must be demonstrated * Working knowledge of 3GPP specifications and LTE is preferred * Work in partnership with other Member of Technical Staff team members to provide end-to-end network subject matter expertise * Track record as a proven problem solver and an effective team player * Self starter with minimal guidance * Excellent communications, interpersonal and problem solving skills * Capable of providing influence with the ability to persuade others to support U.S. Cellular positions at industry conferences. * Extensive experience in creating technical documentation. * Proven presentations skills * Up to 40% air travel at industry or organizational meetings including foreign travel2012-02-14 20:10:30United StatesU.S. CellularIllinoisENG000201ILChicago, IL26520812http://find.uscellular.jobs/xml/26520812/jobUSAChicagoTitle: Intern -Real Estate Department Location: Illinois-Chicago The RES (Real Estate Services) Intern be given exposure to many facets of the real estate operations of a major retailer, office and commercial building lessee and operator of many real estate properties and related services. · Meet with discipline leaders (cellsite, facilities, retail/commercial leasing, environmental health & safety, security operations and fleet operations). · Become a mentee in each discipline, become familiar with processes and procedures, AR/AP in cell site leasing/accounting as an example, contract negotiation retail/commercial leasing etc. · Understand and be exposed to lease and contract negotiation. Give input and problem solve as scenarios are presented. · Assist and learn facilities operations in our retail store, regional offices, and call centers. An in depth look at the day to day operational activities. · Become familiar with environmental and safety issues in a large diverse company. · Be exposed and assist in corporate security operations. File reports and investigate incidents that affect the company. (Retail store security, incidents and policy development and enforcement). · Participate in learning how to organize a fleet of over 600 vehicles. From policy development, governmental regulations, testing/training and maintaining a safe fleet of vehicles and drivers. · Being able to multi-task in each discipline and learn. Required Qualifications · 3 year completion toward a Bachelor Degree in Business Administration Other Qualifications · Experience with MS Word, Excel and PowerPoint · Excellent listening skills, quick learner and capable of multi-tasking · Outstanding communication and interpersonal skills. The ability to be to with and be understood. · Strong leadership attributes · Effectively working across all levels of the organization and with different levels of authority · Flexibility2012-02-03 18:36:33United StatesU.S. CellularIllinoisFIN000141ILChicago, IL26297459http://find.uscellular.jobs/xml/26297459/jobUSAChicagoTitle: Project Manager, Strategic Initiatives, Chicago, IL Location: Illinois-Chicago Leads intermediate sized project teams for large enterprise projects or programs. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project and executive leadership expectations. Leads in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the project outcomes are achieved as defined, within budget and on time. * Leads cross functional and consultant team members assigned during the duration of a project to ensure timely completion of project deliverables. * Provides leadership, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes and practices. * Clearly communicates expectations of project team members and holds team accountable to assigned deliverables. * Monitors workload of team members and provides feedback on individual and team performance. * Creates risk management plan to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget. * Work with team to create solutions for issues identified during project. * Leads activities required to complete project documents: project plan, project charter, scope, and project schedules. * Obtains appropriate level of approval for all project documentation and/or sub teams assigned to ensure appropriate understanding of expectations among all stakeholders. * Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met. * Communicates project status to team, business owners and executive leadership as appropriate throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project. * Occasionally assumes responsibility for procurement management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project. * This associate will generally be responsible for managing projects with the following criteria: -Revenues or costs greater than $1M per project; -A duration of 6 months to 1 year; -Involve 3-5 different departments within a functional area and may include multiple functional areas or third parties; * Teams of 10 to 20 associatesConcurrently lead 1 large or 1-2 intermediate projects * Undergraduate degree (preferably in a business-related field) required.- Business-related graduate degree preferred. * Two or more years enterprise project management experience required. * Three or more years of functional/operational experience required. * Project Management Professional (PMP) or equivalent certification preferred. * Demonstrates a high level of interpersonal skills * Ability to effectively communicate to various levels in the organization. * Creates an environment that motivates, inspires and respects others. * Ability to build team cohesiveness to achieve results. * Ability to promote a shared vision and customer focus. * High organization and planning skills. * Ability to self start, work independently and be versatile in a dynamic environment. * Highly skilled at relationship building within project and across the organization. * Ability to drive results through accountability.2012-01-26 02:53:00United StatesU.S. CellularIllinoisOPE000140ILChicago, IL26119194http://find.uscellular.jobs/xml/26119194/jobUSAChicagoTitle: Call Center Process Improvement Manager, Chicago, IL Location: Illinois-Chicago The Business Process Improvement Manager is responsible for leading customer operations improvement through business process analysis and technology integration. * Master a detailed understanding of both widely held and leading-edge Call Center and Customer Care processes/technologies. * Assist in developing and implementing a strategic plan for business improvement, including technology adaptation. * Assure improvement projects are in line with Corporate and Communication Center goals. * Prioritize projects based upon business case analysis, including financial measurements. * Establish metrics that track and illustrate how improvement efforts contribute to business performance and report them accordingly. * Organize, train and facilitate improvement teams to address organizational improvement opportunities. * High school diploma or state certification equivalency required; Bachelor's Degree preferred. * Formal training in business process improvement is strongly preferred. * Strong communication and presentation skills and some exposure to team facilitation and project management required. * A minimum of one year of participating in, facilitating, and/or leading a process improvement team is preferred. * Ability to manage diverse business improvement teams on aggressive project timelines required.2012-01-18 19:54:49United StatesU.S. CellularIllinoisCUS000364ILChicago, IL25962001http://find.uscellular.jobs/xml/25962001/jobUSAChicagoTitle: Retail Wireless Consultant - Part Time - Bilingual Spanish Required - Roosevelt & Canal Location: Illinois-Chicago Sales Professionals & Enthusiastic Managers - Please join us at our U.S. Cellular Virtual Career Fair on 2/29/12, Follow the link to learn more and register!http://www.uscellularcareerfair.com Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2012-01-12 21:21:11United StatesU.S. CellularIllinoisSAL005344ILChicago, IL25866986http://find.uscellular.jobs/xml/25866986/jobUSAChicagoTitle: Sr Business Analyst, Chicago, IL Location: Illinois-Chicago Works with various functional areas to define business needs, enhancements and requirements for systems and business processes. Must be a self-starter and strong analytical thinker with the ability to facilitate requirements gathering, perform financial and operational analysis, and synthesize complex concepts into simple business terms. * Provides business analysis for project delivery * Drives the business requirements gathering process to ensure that meaningful requirements are identified for the business solution * Documents business requirements in a clear, complete, and concise manner * Ensures that business requirements are related to business goals and priorities * Conducts requirements walk-throughs to obtain understanding and approval * Works with IS business analysts in defining requirements for application systems * Provides requirements traceability * Provides process mapping of current and future states * Performs gap analysis activities * Performs financial and operational analysis * Develops business case estimates * Develops executive presentations * Facilitates workshops and meetings to define business solution * Supports third party vendor selection and contract negotiation * Supports user acceptance and business process testing * Participates in the acceptance of products, services and enhancements prior to roll-out to ensure that requirements are met * Pro-actively identifies improvement opportunities for systems and business process changes * Works with the business areas to anticipate future needs and changes to systems and business processes * Assists with the processes for prioritizing application system enhancements and defining business requirements for these enhancements * Works with and monitors the activities of the business to ensure thorough business requirements are defined and approved on a timely basis for enhancements to applications or processes * Provides consultative services to projects and initiatives to assist with analysis and planning around technology, process, and people changes * Acts as a point of escalation for problems and issues * Supports improvements to enterprise business analyst methodology and tools * Provides mentorship and counseling for junior business analyst resources * Other duties as assigned * Bachelor's degree in related discipline or equivalent experience required * At least 5 years of business analysis experience is required * Business knowledge of the wireless industry is desirable * Knowledge of business analysis, business process re-engineering, and requirements gathering methods and tools required * Must possess outstanding analytical, research, and qualitative abilities * Ability to synthesize large, complex sets of information and integrate into meaningful reports, recommendations, and presentations * Must be a critical thinker who can also execute on the details * Excellent written, oral communication, facilitation and presentation skills required * Excellent attention to detail and the ability to probe underlying business needs * Strong interpersonal skills are essential given that the position will have significant interaction with various functional areas and all levels of associates * Diplomacy, poise, maturity and empathy are all key attributes for success * Ability to work independently in a matrixed environment as well as in a team environment * Ability to work on multiple assignments simultaneously * Ability to be flexible and manage change * Ability to work in complex situations with varying degrees of ambiguity * Ability to constructively adapt to rapidly changing priorities * A combination of both operational and IS experience is a plus * Knowledge of systems architecture, application development life cycle, and data modeling a plus2011-12-22 18:38:34United StatesU.S. CellularIllinoisOPE000137ILChicago, IL25522226http://find.uscellular.jobs/xml/25522226/jobUSAChicagoTitle: Marketing Product Manager - Prepaid business, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago This position will be responsible for implementing and supporting all marketing and operational aspects of our Prepaid wireless voice, messaging and data products and services. A specific responsibility of this position will to be to implement and support process/operational efficiencies as well as the tactical product lifecycle operational management of product//service initiatives. This role will ensure the product/service/initiative operates effectively and efficiently. This position will work closely with internal teams and vendor-partners in order to provide the Ideal Customer Experience for U.S. Cellular® Prepaid customers. * Full marketing and strategic support for the U.S. Cellular® Prepaid Offering. * Liaison with multiple teams including Engineering, Sales Operations, Customer Service, other Marketing teams, project teams and vendor-partners for activities supporting Prepaid Wireless products and services. * Root cause analysis and problem resolution for supporting Prepaid Wireless Data products and services. * Answer operational questions on Prepaid Data services from both customers and internal stakeholders. * Supports development of both internal and external SLA and monitoring, working with internal teams and vendor-partners. * Leads platform issue resolution, coordination of platform roadmap, invoice reconciliation * Support platform functional enhancements, and vendor management. * Creation and leadership of cross-functional teams to manage operational efficiencies. * Support of marketing and training programs, integrated with the RSO and Regional plans, to achieve revenue goals. * Demonstrates strong leadership and significant influence management skills to gain credibility with, and drive decision-making from, senior leadership and stakeholders across the enterprise. * Work with a team of product managers to produce financial results based on marketing standards of excellence and with customer satisfaction and the Dynamic Organization as the determinant force. In addition to the longer-term, strategic aspect of the role, the candidate will have tactical, day-to-day operational and implementation responsibilities which includes an array of activities from resolving system or billing issues, supporting pricing/promotional enhancements or local promotional events, driving key analytical efforts, enhancing the integration between acquisition team with other marketing/operational teams and improving the reporting and measuring of pricing and promotion program effectiveness * Minimum of two plus years experience in product marketing/operations/development is preferred. Relevant marketing experience within the applications/software/telecommunications industry or with a wireless voice/data service provider is a plus. * BA/BS Marketing, Business or related discipline required. Technical undergraduate education with relevant business/product management experience will be considered, MBA is a plus. * Strategic thinking coupled with tactical execution is vital for this role. * Experience fostering a collaborative, yet accountable relationship with vendor-partners is highly desirable. * Analytical skills, in order to produce actionable intelligence that will drive decisions and increase the profitable success of the prepaid business. * A sense of urgency to get information to customers and those who support them. * Ability to prioritize and manage multiple assignments simultaneously is key to success in this position. * Excellent oral and written communications skills, including experience making presentations to all levels, including senior management required * Must be able to effectively operate within diverse and cross functional groups, including outside vendors. * Strong team and customer focused orientation, project management, creative and analytical skills required. * Ability to analyze issues, develop and deploy solutions within a dynamic environment highly preferred. * Experience with standard MS Office applications (Excel, Word, PowerPoint, etc.).2011-12-20 19:44:01United StatesU.S. CellularIllinoisMAR000221ILChicago, IL25478648http://find.uscellular.jobs/xml/25478648/jobUSAChicagoTitle: Retail Wireless Consultant - Part Time Howard & Western Location: Illinois-Chicago Sales Professionals & Enthusiastic Managers - Please join us at our U.S. Cellular Virtual Career Fair on 2/29/12, Follow the link to learn more and register!http://www.uscellularcareerfair.com Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2011-12-20 19:43:37United StatesU.S. CellularIllinoisSAL005234ILChicago, IL25478625http://find.uscellular.jobs/xml/25478625/jobUSAChicagoTitle: Retail Wireless Consultant - Part Time Howard & Western Location: Illinois-Chicago Sales Professionals & Enthusiastic Managers - Please join us at our U.S. Cellular Virtual Career Fair on 2/29/12, Follow the link to learn more and register!http://www.uscellularcareerfair.com Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2011-12-20 19:43:37United StatesU.S. CellularIllinoisSAL005233ILChicago, IL25478628http://find.uscellular.jobs/xml/25478628/jobUSAChicagoTitle: Director, Product Strategy & Development Location: Illinois-Chicago The successful development and deployment of data services requires an overall strategy and long-term plan, compelling content and applications, key third party relationships and successfully partnering with cross-functional teams to launch these products with excellence. This position is responsible for critical areas in defining and launching new products - Product Strategy, Product Development, Business Development and Product Finance teams. Specifically responsible for the data services strategic plan - defining key areas of focus for the Product Group, identification and assessment of data service business opportunities, development of data service third-party partnerships, and the delivery of new products that both drive customer satisfaction and increased data service revenues. * Maintain the overall data services strategic plan. Understand industry developments, competitor plans and positioning, and trends in customer demand and adoption. Assess longer-range (12 months) data service developments and provide feedback to executive management. Recommend strategic moves related to data services. * Identify and evaluate new services and business opportunities related to wireless data. Determine strategic value, develop business cases including investment requirements, projected revenues and costs, define high level operational requirements, and assess competitive positioning. Make recommendations on those opportunities. * Work cross functionally with Engineering, IS, Business Development, Device and Product Management to evaluate long term product roadmaps. * Understand customer (segment) needs, technology developments, and platform capabilities and future enhancements. Recommend service priorities based on those strategic segments. * Assess new technology platforms for data services with Engineering and IS. * Evaluate and develop external partnerships to advance the data strategy and financial performance of data services. Partners may include application and content providers, channel partners for data, technology providers, and broader strategic relationships. * Define requirements for new products and services and work with external and cross-functional partners (content, technology, OEMs) to define, develop and launch new services to USCC customers * Develop and execute the data content/application strategy. Manage the BREW application development activity, as well as other content sources/activities. * Define the user interface requirements for data services. Deliver a user experience that meets established standards and differentiates our services. * Understand the requirements and assist the planning for selling data services to enterprise (business) customers. * Initiates, develops, and manages strong partnerships with key stakeholders (internal and external) at all levels in the organization, including senior leaders to ensure successful outcomes of projects, compliance and development of standards of excellence * Leads effort to develop criteria and manage the resource allocation of team members to support systems, processes and projects to maximize service levels, minimize total cost, reduce business risk and attain company strategic initiatives * Initiates, develops, and manages strong partnerships with key stakeholders (internal and external) at all levels in the organization, including senior leaders to ensure successful outcomes of projects, compliance and development of standards of excellence * MBA or Masters degree in related discipline or equivalent experience required. * 10 years of business experience that includes planning and strategy, business development, and technology development / market introduction. * Wireless industry experience strongly preferred. * Experience in developing business cases for executive management. Experience and insights into forecasting market development of new products for both consumer and business segments. * Strong strategic and analytical skills needed. Strong financial acumen. * Excellent oral and written communication skills. * Demonstrated leadership abilities that include setting strategic direction and maintaining a strong customer focus.2011-12-20 02:58:06United StatesU.S. CellularIllinoisMAR000183ILChicago, IL25462608http://find.uscellular.jobs/xml/25462608/jobUSAChicagoTitle: Product Manager II - Wireless Music & Video, Chicago, IL (Near O%27Hare) Location: Illinois-Chicago Lead the strategic and tactical product lifecycle management of strategic or high priority company initiatives. Working with the Product Operations team, ensure the product/service/initiative operates effectively and efficiently and provides an excellent customer experience with a positive impact on sales and profitability. The marketing champion/advocate/expert for the products/services for which they are responsible. Deliver revenue goals of the product/service to the company. * Develop and manage product lifecycle short and long term strategy, including launch, maintenance, enhancements, partnerships and end of life. * Create product positioning and channel strategies. * Provide strategy, direction and goals for merchandising, advertising, point of sale and marketing communication efforts, including mechanisms to measure ROI. * Lead cross-functional teams as appropriate in the preparation, dissemination and maintenance of associate and customer communications as it relates to responsible product/service. * Analyze financial results and take appropriate actions to ensure operational excellence and achieving annual goals. Develop and execute to key financial and business targets/metrics. * Develop, analyze & recommend launch, maintenance and post mortem pricing structures (including promotional pricing). * Track, analyze and communicate key metrics. * Through strategy development, providing direction and goal setting, ensure successful facilitation of focus groups, surveys and presentation, both pre- and post launch of new product/system/features in order to gather feedback for continuous improvement and to stay close to customers. * Successfully execute go to market, launch, maintenance and close-out marketing strategies and programs. * Provide content and direction for training. In some instances, lead development of training. * Monitor, evaluate and report on competitive environment (messaging, pricing, promotions, positioning, etc.) and take necessary actions. * Recognized as the Subject Matter Expert for all aspects of product/service. * Coach and mentor junior members of the Product Management and Marketing team. * Ability to successfully lead across organizational boundaries, including strong relationship management skills. * Demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors. * Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships. * Proven project management and analytical skills. * Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities. * Demonstrated creativity and effectiveness in marketing programs including but not limited to promotions, marketing communications, point of sale, etc. * Excellent interpersonal and negotiation skills. * Ability to analyze issues, develop and deploy solutions within a dynamic environment. * Ability to prioritize and manage multiple assignments simultaneously. * Excellent written and oral communication skills, including speaking in front of small and large groups. * Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives. * Well organized, strong administrative and detail oriented skills. * Product Management experience in the wireless, broadband or Internet industries with the following categories of applications/services are highly desirable: Music, & Video. Education and/or professional experience necessary: * Minimum of 5 years in product management, product development, sales and/or marketing. * Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. * BA/BS Marketing, Business. Technical undergraduate education with business/product management professional experience will be considered. Preference to MBA and/or equivalent work experience. * Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.)2011-12-16 21:05:06United StatesU.S. CellularIllinoisMAR000213ILChicago, IL25425852http://find.uscellular.jobs/xml/25425852/jobUSAChicagoTitle: Associate Enterprise Project Manager, Chicago, IL Location: Illinois-Chicago Leads small teams and may occasionally act as track team lead for intermediate projects. Ensures timely and accurate completion of assigned duties and responsibilities of the team members to meet the project leadership expectations. Conducts and/or participates in managing project integration, scope, time, costs and quality and communicates the status, risk and issues associated with each to the correct level(s) within the project structure and the organization to ensure that the projects' outcomes are achieved as defined, within budget and on time. * Leads team members in functional areas and those assigned during the duration of a project to ensure timely completion of project deliverables. * Conducts risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget. * Prepares project documents: project plan, project charter, scope, and project schedules and obtains appropriate level of approval for each document for projects and/or sub teams assigned to ensure appropriate understanding of expectations among all involved organizational levels. * Develops project cost estimates and budgets for assigned projects and initiates cost control measures to ensure projects budgets are met. * Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project. This associate will generally be responsible for managing projects with the following criteria: * Revenue or cost responsibility less than $250K per project; * Typically last approximately 6 months or less; * Involve around 2-3 different departments within a functional area or is part of a service provider functional area and involved with 1 department in a different functional area; * Project teams are 10 associates or less; * Concurrently lead 2-4 small projects or is track lead for 1-2 intermediate projects. * Undergraduate degree or comparable experience required. * One to two years enterprise project management experience required. * Two or more years of functional experience required. * Project Management Professional (PMP) or equivalent certification preferred. * Demonstrates professional integrity. * Creates an environment that motivates, inspires and respects others. * Ability to build team cohesiveness to achieve results. * High organization and planning skills. * Ability to self-start and be versatile in a dynamic environment.2011-12-16 21:04:48United StatesU.S. CellularIllinoisOPE000133ILChicago, IL25425846http://find.uscellular.jobs/xml/25425846/jobUSAChicagoTitle: Retail Wireless Consultant - Bilingual Polish Required - Bedford Park Chicago Location: Illinois-Chicago Join us for Coffee and Conversation! US Cellular Coffee and Careers Latino Community Event March 29, 2012 2566 w. Schaumburg Rd, Schaumburg, IL 8am-10am Position Profile Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. We consider this role the face of U.S. Cellular. You'll be the one out there taking care of your customers?existing and new ones. You'll have the opportunity to listen and address their needs, introduce them to exceptional products and services, and deliver a level of customer engagement unlike any they've experienced. Plus, you will always have the backing of your fellow associates who share a similar kind of customer drive. Aside from a high school diploma, you have at least a solid year in commission sales. You've probably never worked where commissions were calculated like ours - on a team as well as an individual basis. We like empowering you to deliver the best customer experience in the industry. Because you are passionate about being there for your customers when they need you most, you'll have to work some evenings, weekends or holidays --- but we don't think you'll mind with all the other great resources and rewards we provide to make this a quality career. We invite you to discover our way of building careers. Visit us atuscellular.jobs. U.S.Cellular is a drug-free workplace and committed to diversity and inclusion. QUALIFICATIONS * High School diploma or state equivalency required. * 1 year customer-facing experience preferred. * 1 year retail sales experience preferred. * 1 year cellular industry experience preferred. * Strong written and interpersonal communication skills required. * Must be flexible to work evenings, weekends and holidays as required2011-11-23 14:54:55United StatesU.S. CellularIllinoisSAL005113ILChicago, IL25025073http://find.uscellular.jobs/xml/25025073/jobUSAChicagoTitle: Sales Incentive Strategy Manager Location: Illinois-Chicago The successful deployment of associate incentives requires continuous assessment of company strategy, customer needs and associate behaviors, as well as a longer-term plan. This position will be responsible for researching, developing and evaluating new incentive strategies and structures, assessing behavioral and cultural impact, revenue generation and impact to the organization and its customers. The position is accountable for staying abreast of industry and functional best-practices and for working closely with cross functional partners to assess associate incentive recommendations that allow the company to maximize business results through front-line incentive programs. Essential Duties and Key Responsibilities: • Develop and implement new associate incentive programs designed to maximize associate behavior and performance to optimize the customer experience. • Drives the design and management of sales incentive compensation programs including plan design (component weightings), financial modeling, performance scorecards, and recognition programs. • Manages expense forecasting of large-scale incentive programs (associates & agents) and works with Finance teams to allocate appropriate budget annually. • Evaluate opportunities for increased associate engagement generated through marketing and sales organizations. • Develop business cases for new associate incentive programs including investment requirements, revenues, and costs; assess competitive positioning; work with cross-functional teams to define high level operational requirements. Make recommendations on those opportunities. • Understand industry developments, competitor incentive plans and positioning, and trends in associate behavior and incentives. • Assist other functional areas in the planning and preparation for new products and services to ensure a successful adoption of associate behaviors necessary for the success of the business. • Maintain expertise on incentives and performance management through training and research. Designs sales incentive training and education programs for the sales force. • Manages sales effectiveness policies/procedures and updates when necessary. • Formally communicates and regularly reinforces all sales incentive plan changes (design, process, weighting, plan rules, etc.). • Is knowledgeable and involved with any project that requires sales incentive information or participation. • Performs other duties as assigned. • Travels as necessary.Minimum Experience and Educational Requirements: • Strong preference to MBA and/or equivalent work experiences with BA/BS Business or Organizational Behavior undergraduate degree. • Minimum of five years incentive compensation experience required, with specific sales compensation experience preferred. • Experience developing and implementing successful incentive strategies for a diverse workforce required. • Ability to remain flexible and adaptable in a fast-paced environment required. • Experience in wireless industry a plus. • Experience in developing business cases for executive management. • Ability to work independently and within team with strong problem solving skills • Demonstrated aptitude for understanding technology and its integration with performance management. • Advanced experience with standard MS Office applications (Excel, Word, Power Point, etc.) • Strong strategic and analytical skills needed. Strong financial acumen necessary. • Excellent oral and written communication skills. • Effective organizational/project management and interpersonal skills required.2011-11-03 23:51:31United StatesU.S. CellularIllinoisSAL005017ILChicago, IL24582152http://find.uscellular.jobs/xml/24582152/job