U.S. Cellular Jobshttp://find.uscellular.jobs2012-05-17 16:02:48.496099USABensenvilleTitle: Lead Software Test Engineer - Information Management - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Leads and oversees the Testing in support of U.S. Cellular® Data Warehousing/Business Intelligence projects. Establish and ensure adherence to the test processes and methodologies for test planning and test execution. Champions, supports and educates associates on test processes and methodologies. Collaborates with Business Partners and IS teams to facilitate timely planning and execution of Testing. Responsible for developing the data coverage/strategies to support the testing effort. Manages Quality Assurance engineers and business partners during test execution activities. Accountable for testing quality and effectiveness; which includes developing the test approach for the project test strategy, developing the test plan, managing detailed test case design and timelines, scheduling resources, conducting test execution, evaluating test results and reporting overall test results. Test Work · Identifies solution gaps or inconsistencies across multiple projects. · Identifies cross project dependencies within a release or program. · Using technical knowledge and experience, independently performs advanced root cause analysis on complex code issues/bugs, and consults with the development team on possible resolution. May make recommendations based on analysis. Using standard test strategy and plan templates writes and owns the test documents for each project. Requires clear understanding of business requirements in order to write test strategies and plans to ensure all critical functionality is included and works as designed. · Designs the testing protocol based on the assessment and analysis of the technology/application. This involves creating, managing and approving testing documents and testing schedules and reviewing the testing steps to ensure completion and flow. Using previous experience and technical knowledge, needs to analyze and assess the interdependencies of the tests and applications and the technology/applications that will be affected by the tests. · Utilizes automated testing tools to execute tests. · Using technical knowledge performs basic root cause analysis on code issues/bugs and consults with the development team on possible resolution. · Co-ordinates and execute multiple phases of testing. · Identifies documents and facilitates resolution and communication of defects, issues and decisions. · Facilitates meetings with testing team(s), development team, and business owners. · Responsible for providing estimates to managers and project managers for testing deliverables. · Document and share new test procedures and techniques. · Reconcile test results from different tests and different groups. · Ensure Sarbanes-Oxley (SOX) compliance, as well as compliance to company and team processes. · Writes and executes system tests utilizing standard test methods and tools for routine to moderately complex systems. o Identifies which test method to use. o Records, tracks and regresses defects using standard test tools. · Reviews and analyzes business and technical requirements and specifications, and identifies and communicates gaps between requirements and proposed solutions. · Attends and participates in all project related meetings. · Adheres to established team standards for all produced deliverables and other documentation. · Develop test scripts and test cases based upon requirements and other project documentation. · Executes multiple phases of testing. · Works with business and technology leads to identify the appropriate data for testing, and prepares that data for the test cases. · Identifies and documents defects. Technical Consulting and Analysis · Analyzes, develops, implements and drives adoption of new or modified quality assurance procedures, templates and processes. · Based on analysis and interpretation of technology/applications, provides technical consultation and recommendations to management to ensure the development and implementation of quality IT systems and software throughout the project life cycle. User Acceptance Testing · Plans, coordinates and monitors UAT test design and execution in collaboration with the Project Manager and Enterprise Test Management (ETM) Test Lead for the Data Warehousing/Business Intelligence space. · Engages with appropriate Business Partner testing resources throughout the project lifecycle; including review of business requirements and participation in business case analysis meetings, coordination of test participants during test execution and ensuring final Business Partner approval of UAT Testing Results Summary to satisfy Sarbanes-Oxley compliance. · Creates UAT test strategy as input to the overall Test Strategy. Develops the UAT Test Plan and facilitates Work Product Review (WPR) of UAT Test Plan. · Develops UAT Test Cases, as required, and coordinates review of UAT Test Cases. Defines UAT test environment and ensures the identified UAT test environment is available as planned. Coordinates design of test data for UAT testing. · Establishes the UAT test schedule and coordinates the execution of UAT test activities with Business Partner and vendors. Prepares for and conducts daily UAT Testing Status Meetings during UAT test execution. Prepares test metrics and defect reporting. · Ensures requirements traceability by overseeing the mapping UAT Test Cases to appropriate business requirements in the Requirements Traceability Matrix and in Quality Center. Communication and Reporting · Defines, reports, and analyzes test and productivity metrics and trends. Makes recommendations and advises the testers on ways to improve their efficiencies and also to the Software Development team on ways to make development more efficient. · Persuasive communication across the IS organization and with our business partners. · Identify and contribute to process improvement initiatives. · Engages others to promote, teach, and refine team processes within and outside of the testing group. · Analyzes and communicates test metrics and trends. · Persuasive communication within the project and functional teams. Provides metrics reporting on test progress, execution and defects. · Identifies and reports project issues and risks to project team on a timely basis at the appropriate level of detail. · Communicate status / risks to manager regarding delivering solution on time. · Identifies, mitigates, and drives project issues and risks to resolution. · Persuasive communication within the project team. · Independently analyzes testing results from the entire team against the project testing strategy. Presents final results and makes recommendations to Business Owners and Management. · Assists with providing task level time estimates. · Effectively collaborates with project team to address project requirements, deliverables and issues. · Assists in identifying and reporting project issues and risks to project team on a timely basis. · Actively contributes to testing process improvement. Business Partner · Solicit feedback from business and IS partners to drive process improvement. Team Leadership · Manage individual and team(s) on large complex projects workload and deliver to agreed upon project milestones and quality standards. · Serves as a technical leader within the company. · Proactively looks for potential quality issues. · Looks for and corrects common quality themes across the enterprise. · Provides peer reviews, and may check work of lower level Engineers as required. · Coach / mentor other team members as appropriate. · Promote effective teamwork and resolve interpersonal issues. People and Project Management · Manage individual and team (3 or more) workload and deliver to agreed upon project milestones and quality standards. · Participates in interview process. · Able to coordinate project level work between onshore and offshore. · Directs Software Quality Assurance Engineers by assigning and prioritizing testing tasks. Ensures test strategy, plans and schedules are executed appropriately and results are recorded. · Demonstrate ability to work in team environment and help resolve team issues. · Provides performance feedback · On-board new associates and/or consultants. · Stays abreast of industry best practices and wireless trends and shares this information with teammates. * 10 years experience in Quality Control, Quality Management and * 4 years of Information Technology Leadership Experience, including 2 years of experience leading in Quality Control, Quality Management Expert Skill/Knowledge in the following: · Using Informatica to monitor job status and perform basic troubleshooting on ETL failures · Analytical skills to distinguish between ETL data issues versus environmental data issues · VI editor, FTP, SCP, ssh · Knowledge of Oracle (Complex joins, data mapping, SQL development skills) · Knowledge of ETL testing process including Type1 and Type2 changes · Knowledge of relational, star schema, dimensional data models · Understanding of data rollups/aggregation, data standardization and slowly changing dimensions · Unix scripting · Industry related quality standards · Quality improvement methodologies (Six Sigma, TQM, etc) - Institute · Broad Range of Technology Knowledge · SQL · Microsoft Project · Project Management Skills2012-05-14 21:37:09United StatesU.S. CellularIllinoisINF000306ILBensenville, IL28683378http://find.uscellular.jobs/xml/28683378/jobUSABensenvilleTitle: Wintel Infrastructure Engineer II - Bensenville, IL / Chicago, IL Location: Illinois-Bensenville Plan, design, develop and implement infrastructure Wintel technologies specific to the client and its supporting back end systems. Drive the development of the three year strategic roadmap aligning with the Enterprise direction. Provide subject matter expertise around specific technologies including knowledge transfer to support teams. Provide project management and project delivery functions for the deployment of infrastructure projects. Act as primary vendor interface for third-tier support for applications and technologies provided and supported by vendors. Act as a team lead helping to drive direction and positive outcomes for teammates Role Specific Responsibilities * Identify changes needed in the infrastructure configuration to achieve the technology organization goals * Define aggregate demand data in support of budget plans and make recommendations for ways to improve performance and reduce costs * Supports the infrastructure strategy reviews and development by performing applicable analysis * Provide project management oversight to infrastructure implementation projects. * Implements technology and infrastructure changes for platforms, performance and scoring. * Analyzes system response and determines tuning recommendations to improve performance. * Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issue / crisis resolution * Identify opportunities to save costs and more effectively manage assets and escalate the opportunities * Ensure communication of process and procedure changes to key stakeholders * Design an effective test plan for any new / changed infrastructure technology and work with Project Managers, QA / Testing * Managers and Release Managers to ensure its implementation before the client takes possession of the system * Support identification and collection of metrics and performance reporting processes * Monitors delivery against SLAs and reports exceptions to management * Participate in process improvement initiatives, when applicable Business Partnership * Maintain contact with the business users to proactively identify needed changes * Establish working relationships with technical, business and sourcing counterparts * Identify and drive process improvement initiatives People Management * Manage individual workload and deliver to agreed upon milestones * Proactively promote consistent project-based performance measurement and skill development of junior staff * Actively participate in HR performance measurement processes * Demonstrate ability lead your peers through influence in a team environment and help resolve issues * Provide input to staffing plans at the project-level to identify key / required skills * College degree in related technical / business areas or equivalent work experience * Understanding of the technology organization and / or business and technology * Re-engineering / process improvement experience, leading and coaching quality improvement projects * Strong change management skills; change agent * Excellent problem solving / analytical skills and knowledge of analytical tools * Excellent written and verbal communication skills * Ability to create / define metrics that accurately reflects the current state of a given process Work Experience Required * 5 to 7 years relevant work experience in a design and development role Relevant Skills The Infrastructure Engineer is NOT expected to know all of the skills at any given point in their career. The critical skills will depend on his/her current level and specific responsibilities within IS organization. Instead, this list includes typical skills that an Infrastructure Engineer may be required to demonstrate over the course of this role. * Business Applications : Remedy Trouble Ticketing * Office Automation : Office 2003, 2007, 2010, Outlook Forms, Public Folders * Planning & Design : Altiris, Microsoft Project, Visio, SCCM, Big Fix * Software Engineering : SQL Plus, Perl, K Shell, C Shell, Power Shell * Hardware : Wintel Servers, EMC Storage, HP Storage, Veritas Netbackup * O/S & Network: Windows 2000/XP/Win7, Windows Server 2003 and 2008 Citrix, TCP/IP, Exchange 2003, 2010 * Standards & Methodology: ITIL2012-05-09 01:23:42United StatesU.S. CellularIllinoisINF000301ILBensenville, IL28562355http://find.uscellular.jobs/xml/28562355/jobUSABensenvilleTitle: Storage Infrastructure Engineer (Infrastructure Engineer I) - Bensenville, IL / Chicago, IL Location: Illinois-Bensenville Plan, design, develop and implement storage infrastructure technologies. Provide subject matter expertise around specific technologies. Provide project management for the deployment of infrastructure projects. Act as primary vendor interface for third-tier support for applications and technologies provided and supported by vendors. Responsibilities Role Specific Responsibilities · Identify changes needed in the infrastructure configuration to achieve the technology organization goals · Define aggregate demand data in support of budget plans and make recommendations for ways to improve performance and / reduce costs · Supports the infrastructure strategy reviews and development by performing applicable analysis · Provide project management oversight to infrastructure implementation projects. · Implements technology and infrastructure changes for platforms, performance and scoring. · Manage effective issue identification and resolution process; serve as the focal point for infrastructure-related issue / crisis resolution · Identify opportunities to save costs and more effectively manage assets and escalate the opportunities · Ensure communication of process and procedure changes to key stakeholders · Design an effective test plan for any new / changed infrastructure technology and work with Project Managers, QA / Testing Managers and Release Managers to ensure its implementation before the client takes possession of the system · Support score carding and performance reporting processes · Participate in process improvement initiatives, when applicable Business Partnership · Maintain contact with the business users to proactively identify needed changes · Establish working relationships with technical, business and sourcing counterparts · Participate in process improvement initiatives People Management · Manage individual workload and deliver to agreed upon milestones · Proactively promote consistent project-based performance measurement and skill development of junior staff · Actively participate in HR performance measurement processes · Demonstrate ability to work in team environment and help resolve issues · Provide input to staffing plans at the project-level to identify key / required skills Knowledge Sharing / Management · Promote the use of knowledge management processes and tools · Share / leverage successful products, processes and best practices across the technology organization · Implement communication and knowledge sharing process for team members · Assist in evaluating knowledge-sharing tools and making recommendations for standard approaches / tools · Contribute to continuous improvement by leveraging quality improvement methodologies · Refine and enhance technology methodologies and / or standards · Ensure documentation is captured in a document management system; publicize deliverable location to the organization as necessary · College degree in related technical / business areas or equivalent work experience · Typically requires 5-7 years of relevant experience · Understanding of the technology organization and / or business and technology · Re-engineering / process improvement experience, leading and coaching quality improvement projects · Strong change management skills; change agent · Excellent problem solving / analytical skills and knowledge of analytical tools · Excellent written and verbal communication skills · Ability to create / define metrics that accurately reflects the current state of a given process Environment: · Storage Technology: IBM DS8300/8700/8800, IBM XIV, IBM SVC, IBM TPC, and EMC CLARiiON · Operating System Platforms: AIX, Wintel, Red Hat ( HPUX is a nice to have ) · Experience with scripting and/or process automation a plus. · Experience with Symantec Veritas Volume Manager and Netbackup a plus.2012-05-05 01:20:54United StatesU.S. CellularIllinoisINF000304ILBensenville, IL28457960http://find.uscellular.jobs/xml/28457960/jobUSABensenvilleTitle: Mgr SQA - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Oversee the entire end-to-end testing process for a specific application /technology / platform. Work closely with Project Managers / Build Leads to understand the technology to be implemented, and the standards and methodology used to ensure a quality product. Appropriately plan for the deployment of a quality release, develop the testing strategy and plan, form the testing team and ensure the testing process delivers a quality product built to specifications. Work with other QA / Testing Managers to leverage testing approaches and best practices. Role Specific Responsibilities · Manages the quality assurance and testing standard setting functions for the enterprise. · Assists in the daily activities of the members of the quality assurance group. · Works closely with Project and Production Application Managers to ensure that all testing activities occur in a timely fashion and to the level of quality demanded by the governing standards and business requirements. · Works with the Project Manager / Process Improvement Manager in designing and ensuring overall integrity of the testing strategy. · Works closely with other IS groups to coordinate current and future release plans and activities including coordination and QA planning to facilitate specific development projects that involve the computing environment, the coordination of software upgrades and the installation of new products. · Ensures that the acceptable range for test results and performance is well understood, documented and achieved. · Drives the resolution and communication of cross-application / organization architectural issues and decisions. · Assesses and revise test sequence and scope based upon test results and / or changes in product design. · Ensures that component, system and documentation testing is appropriately coordinated with the relevant technical groups and release management. · Assesses readiness and deviation of product / project performance based upon test results and product specifications. · Ensures that testing is performed in both the QA and contingency / backup environments. · Shares / leverages successful products, processes and best practices across the organization. · Implements communication and knowledge sharing process for team members. · Assists in evaluating knowledge-sharing tools and making recommendations for standard approaches / tools. · Contributes to continuous improvement by leveraging quality improvement methodologies (Six Sigma, etc.). · Refines and enhances technology methodologies and / or standards. · Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education. Business Partnership · Establishes and maintains working relationships across the technology organization and Business Operations. · Encourages strong partnerships with the businesses and other technology team members. · Participates in and support process improvement initiatives. People Management · Manage individual and team workload to deliver to agreed upon project milestones. · Proactively promote consistent career management, performance measurement and skill development of junior staff. · Actively participate in HR performance measurement processes. · Promote effective teamwork and resolve interpersonal issues. · Provide input to staffing plans at the project-level to identify key / required skills. • College degree, specialized training, or equivalent work experience • Experience with test methods / tools • Testing / QA certification and methods (see QA Analyst) • Familiarity with sourcing operating models and working with geographically dispersed teams • Strong project management and team management skills e.g. planning, budgetary control, people management etc. Work Experience Required • SQA Manager: 7 to 10 years of relevant professional work experience. Requires prior management, supervisory or team leader experiences. •Must haveprevious Telecommunications, or Wireless industry experience. Relevant Technical Skills The SQA Management roles are NOT expected to know all of the skills at any given point in their career. The critical skills will depend on his/her current level and specific responsibilities within IS organization. Instead, this list includes typical skills that an SQA Manager may be required to demonstrate over the course of this role. • Business Applications: Billing & Rating, Activation & Provisioning, Inventory Management, Sales & Marketing, Campaign Management, Deal Compensation/Sales Commission, CRM/Customer Service, Amdocs Ensemble, Portal Infranet • Call Center Technologies: ACD/PBX, CTI, IVR, Emperix • Office Automation: Word, Excel, PowerPoint, Outlook • Planning & Design: Microsoft Project, Rational Rose • Integration Technologies: Service Oriented Architecture (SOA), Informatica, MQ-Series • Testing Tools: HPTesting Suite (Quality Center, Performance Center) and LoadRunner • Standards & Methodology: SDLC, Six Sigma, CMMI, RUP, Extreme, Agile2012-05-02 01:24:21United StatesU.S. CellularIllinoisINF000302ILBensenville, IL28320422http://find.uscellular.jobs/xml/28320422/jobUSABensenvilleTitle: Director, Infrastructure Services Location: Illinois-Bensenville Director, IT Infrastructure Services is responsible for leading the IT staff that provides the following support to the enterprise: Telephony systems engineering/operations, distributed telephony technology support, middleware, database delivery, platform delivery, security and identity management, and desktop technology delivery. Responsible for the strategic direction for this group, ensuring that it aligns and meets the business objectives and goals. Senior level management in IT infrastructure design, delivery, and operations. Has overall responsibility for departmental decisions and management. Provides vision, directs, coaches, develops, and mentors leaders within and outside group. Accountable for IT functional/departmental results/KPIs. * Responsible for the overall effectiveness and efficiency of IT infrastructure network engineering/operations & telephony engineering/operations ensuring highest levels of customer satisfaction. Ensures the operation is in accordance with established procedures and practices. Works with the team to manage overall IT day-to-day operations to improve infrastructure costs, performance and end-user satisfaction. * Assesses the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects. * Monitors performance of infrastructure equipment, coordinates equipment installation and delivery schedules. Identified requirements for infrastructure and operation expansion based on current and projected activity. * Adheres to the IT Infrastructure ITIL framework policies and procedures (including: incident, problem, change management) to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to controlled IT infrastructure, in order to minimize the number and impact of any related incidents on service. * Participates in IT strategy planning activities, bringing a current knowledge and future vision of infrastructure technology solutions/services to infuse best practices (e.g., ITIL and others) as related to the needs of the business. * Provides leadership in problem prevention & resolution for highly complex infrastructure issues for enterprise infrastructure groups * Drive resolution of high-severity outages impacting IT infrastructure. * Provides thought leadership in IT strategy, operations, cost-optimization, innovation, and efficiency improvement. * Work closely with business partners to influence their business and technical decisions, and prioritize initiatives throughout key business cycles * Accountable for delivery of complex and transformational multi-year upgrade programs/projects. * Manages business continuity and recovery of technology components including needs analysis, design, plan implementation and documentation. * Manages the knowledge and process management disciplines for assigned IT infrastructure domains. * Provides leadership in implementation expertise in structuring implementation planning and post-implementation support efforts * Establishes metrics, key performance indicators and service level agreements for driving the performance of IT service delivery. * Support and develop a pipeline of the technical expertise that will be required to meet long-term business goals * Coordinates and partners with the IS Help Desk function in support of the enterprise. * Partners closely with other IT infrastructure leaders to optimize IT infrastructure service design, delivery, and support. * 10 plus years of IT and business/industry work experience with at least 5 years managing multiple, medium to large cross-functional teams or projects. * Bachelors and/or Master Degree in Computer Science, Information Systems, Business Administration * Excellent communication and interpersonal skills with proven ability to interact across all levels of organization. * Management experience and a proven track record of planning and executing successful projects. * Experience in the telecommunications or wireless industry2012-05-01 01:16:19United StatesU.S. CellularIllinoisINF000303ILBensenville, IL28284344http://find.uscellular.jobs/xml/28284344/jobUSABensenvilleTitle: Disaster Recovery Manager - Bensenville, IL / Chicago, IL Location: Illinois-Bensenville This person oversees all aspects of IS Disaster Recovery Planning and Execution. They act as a resource on IS projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They are responsible for leading the development and coordination of disaster simulation exercises; communicating the outcome, and updating procedures to support the resumption of critical systems. They will manage the development, implementation and maintenance of a Disaster Recovery Program to include disaster recovery planning, risk assessment, testing, awareness and training and ongoing process improvement. Position Activities: * This includes, but is not limited to: * Coordinating the development, documentation, communication, testing, enforcement and maintenance of Disaster Recovery (DR) plans. * Providing leadership and coordination for the entire recovery process during testing and real disasters, including the leadership and coordination of recovery teams during the process. * Performing periodic gap analysis to ensure recovery plans are consistent with expectations, SLAs and OLAs. * Recognizing and identifying potential areas where existing disaster recovery policies and procedures require change, or where new ones need to be developed * Participate in the design/implementation of key operations processes to support Incident, Change, Problem and Release Management, document SOPs, OLAs and detail procedures. * Providing metrics for analytical management reporting to help improve productivity and availability. * Providing education, mentoring, guidance and thought leadership of DR plans, processes, and procedures. * Maintaining a single point of DR contact for IT teams and business units. Position Requirements: This includes, but is not limited to: * Expertise in planning, organizing and directing the testing of emergency response, recovery, and business resumption procedures. * Experience in IT Network Operations or Data Center Operations or similar background, with a working technical knowledge of current systems software, hardware, and network standards at an architectural level. * Proven ability to assume leadership role in a crisis event * Demonstrated ability to facilitate groups through complex technical decisions and build consensus around technical direction. * Expertise in performing risk analyses and impact analyses. * Excellent interpersonal, written and verbal skills with the ability to effectively communicate with individuals at all levels within the company * Excellent attention to detail. * High level of analytical and problem-solving abilities. * Ability to travel to data centers and recovery locations * Ability to respond to disasters 24x7 * Self-motivated with the ability to work independently and within a virtual team * Excellent project management skills. This includes, but is not limited to: * Bachelors Degree in Information Systems, Computer Science, Business or related discipline. * 10 years of relevant IT experience * 5 years of relevant work experience in Business Continuity and/or Data Center Operations, Network Services or Platforms. * 5 years of contingency planning experience preferred * Disaster Recovery International Institute or Business Continuity Institute certification or progress towards certification. * ITIL certification preferred. * Living Disaster Recovery Planning System (LDRPS) preferred. * Experience with Oracle, HPUX, AIX, Tuxedo, Citrix and AMDOCS highly preferred * Competent with Visio, PowerPoint, Excel, Word, Access and Microsoft Project.2012-04-13 01:59:42United StatesU.S. CellularIllinoisINF000300ILBensenville, IL27868352http://find.uscellular.jobs/xml/27868352/jobUSABensenvilleTitle: Mgr IT Risk & Compliance - Bensenville, IL / Chicago, IL Location: Illinois-Bensenville The Mgr., IT Risk and Compliance directs all activities related to the development, communication and management of policies, controls and practices supporting IT compliance and information security objectives. In addition, the Mgr., IT Risk and Compliance ensures that IT compliance and security activities support Enterprise business objectives and are aligned with executive risk tolerances and expectations. Key Competencies 1. Leadership/Integrity * Demonstrates a high degree of ethics * Instills trust and credibility with internal and external stakeholders * Effectively partners and collaborates with leaders at multiple levels * Influences and manages expectations with senior leadership * Demonstrates proven ability to manage effectively through change * Possesses IT risk management proficiencies * Demonstrates technical expertise in at least three of the following domains (IT Governance, Protection of Information Assets, Systems and Infrastructure Lifecycle Management, Information Security Program Management, Information Risk Management) * Possesses proficiencies with the use of risk and control frameworks, and process improvement models (e.g. Risk IT, ISO 31000, COBIT, COSO, ISO 27001, ISO 27002, CMM) 2. Results Focus * Initiates, leads and manages IT risk management, compliance and security governance activities * Delivers on simultaneous projects and priorities each with tight schedules * Able to leverage appropriate resources to meet objectives * Portrays exceptional facilitation, negotiation, conflict resolution skills * Translates compliance and technical requirements into relevant and understandable terms * Holds others accountable for performance 3. Strategic View * Understands long term directions and strategies of the company and able to incorporate the vision for IT governance and risk management practices into that understanding * Identifies and implements forward-thinking strategies for achieving compliance across multiple domains that advances IS's ability to deliver more, faster and with a high degree of quality * Thinks strategically and able to translate strategies into actionable plans * Able to differentiate between critical issues and minutia that can be worked through Key Responsibilities * Drive the implementation of framework to support IT governance, risk and compliance objectives. Realize significant, measurable gains in IT Governance, Risk and Compliance ("GRC") practice maturity. * As a senior leader in the IS organization, provide end-to-end expert guidance on how to manage IT-related risks; influence priorities and decisions across the organization * Communicate the strategic vision and agenda to business partners to ensure alignment and support; provide insightful advice and skillful execution * Leverage risk management activities to safeguard IT's support of the delivery of business performance * Provide end-to-end expert leadership on how to effectively achieve and sustain compliance with regulatory, industry and contractual obligations, as well as information security policies and practices. * Provide direction and guidance to IS leaders regarding best practices and solutions that support business goals and objectives. * Accountable to provide and approve IT controls and security requirements for technology and business partner initiatives. Ensure that contracts provide adequate protections to USCC in the areas of legal/regulatory compliance and IT security. * Direct security risk assessments and management testing of IT controls. * Direct Internal Audit programs , including scoping, planning, reporting, remediation and follow-up * Drive continuous improvement in IT governance, risk, compliance and security practices based on expert knowledge in domain areas, industry best practices, business objectives and risk tolerances. * Lead initiatives to regularly assess the adequacy and effectiveness of IT controls, security policies, and direct remediation activities and initiate actions to ensure that compliance and security gaps are successfully addressed. * Represent the IS organization in interactions with internal / external auditors, attorneys, regulators and other 3rd parties within the scope of their domain expertise. * Lead organizational awareness of compliance, risk, security and privacy concepts and best practices. Demonstrate the organization how effective IT risk management practices and controls enable compliance and business process efficiency. Lead an ongoing communication and education forum for the exchange of ideas and information across all IT senior executives and functional areas, as well as its business partners. * Manage individual and team workloads to deliver agreed upon commitments. Promote effective teamwork and resolve interpersonal issues. Oversee the performance appraisal process. Help staff construct career development plans. Deliverables * Lead strategy development in collaboration with senior leadership * Develop, document and maintain repeatable mechanisms to determine, measure and report to management an accurate view of significant current and near-future IT-related risks, the risk appetite and the risk tolerance of the organization and its business partners * Develop and manage compliance and security roadmaps in collaboration with senior leadership, formulate and broker support for a portfolio of necessary remediation initiatives, drive those initiatives forward, and provide leadership over resulting project efforts * Integrate the overall risk, compliance and security structures within IT * Provide regular business view updates of the state of compliance and security for senior leadership and external stakeholders * Drive the implementation of a framework of policies, controls and practices to support IT compliance and information security objectives. Drive consensus on measurable gains in IT compliance and information security practice maturity and measure our progress towards them. * Advise leadership on how to remediate deficiencies. Understand how to capitalize on the investment made in IT internal control systems already in place. Document and report status of agreed upon remediation plans, owners and commitment dates. * Bachelor degree in related technical / business areas. Masters or JD degree a plus. * 10-15 years of relevant technology experience in multiple areas; wireless industry background highly desirable * 5-7 years of Risk and/or Compliance experience * Maintains designation with at least two of the following certifications: CISA, CISM, CISSP, CRISC, CGEIT * Additional certifications are a plus: CIPP, CIPP/IT, CIA, CPA * General knowledge of outsourcing methodologies and operating models, and working with professional services firms * Understanding of project management methodologies and tools, including prior experience managing diverse, cross-functional, cross-departmental projects and technologies * Well-rounded understanding of technology, operations and key business processes * Expertise in designing solutions that link disparate processes and application systems * Strong attention to detail * Impeccable written and verbal communication skills * Strong interpersonal, influencing and negotiation skills2012-04-13 01:59:30United StatesU.S. CellularIllinoisINF000299ILBensenville, IL27868349http://find.uscellular.jobs/xml/27868349/jobUSABensenvilleTitle: Identity and Access Management Analyst (Infrastructure Analyst II) - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Identity and Access Management Analyst U.S. Cellular's Identity and Access Management team responsibilities include account/role provisioning, role management, and certification of application and system access entitlements. This position is critical to developing and implementing IAM/RBAC strategies that strengthen access controls, automate IAM/RBAC management processes and streamline application and system access processes. Responsibilities * Create, maintain and support provisioning, role management, request/approval (workflows), certification processes * Initiate, plan and deliver provisioning process improvement and process automation projects * Responsible for Access Governance Suite (AGS) identity and application collector management, report configuration, and report customization * Create, maintain and support application/system entitlement certification reporting solutions * Responsible for NetIQ (Novell) Sentinel Log Manager application collector management, report configuration, and report customization * Align new and existing applications and systems to the IAM/RBAC framework * Establish long-term working relationships with technical, business and external partners * 2 years experience with IAM\RBAC related projects with identity and access management products required * 2 year experience improving and automating IAM\RBAC processes * Advanced experience with Microsoft Office suite including Excel and Access * Proven experience with Microsoft VB Scripting and Microsoft Visual Basic required * 2 years experience Microsoft Active Directory (AD) \NetIQ Edirectory (EDIR) account provisioning, group\role management and querying directories to support reporting * Experience with relational database query tools, including basic SQL scripting * Proficiency with data analysis and reporting tools * Experience with IT project management processes, IT change management processes and IT access controls * Proficiency with Access Governance Suite products preferred * Excellent verbal and written communication skills * Strong organizational and interpersonal skills * Strong team player with proven collaboration skills * Excellent problem solving capabilities and analytical skills * Proven change agent who consistently delivers results * Bachelor's degree in related technical / business areas or equivalent work experience2012-04-10 01:39:07United StatesU.S. CellularIllinoisINF000292ILBensenville, IL27770101http://find.uscellular.jobs/xml/27770101/jobUSABensenvilleTitle: IT Vendor Management Specialist - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The IT Vendor Management Specialist will lead vendor performance management and improvement opportunities (cost, quality, profitability and experience) between the IS vendors and internal teams. The Vendor Management Specialist is responsible for ensuring that vendors are delivering on the business and IS needs as well as driving performance improvement. Key responsibilities include: assisting the IS and business partners with evaluating and engaging new vendors, identifying, managing and mitigating risks, establishing vendor performance metrics (scorecards, etc.) and ensuring the IS and business partners have established performance metrics and holding vendors accountable for contract commitments. * Develops, compiles, maintains and monitors Vendor Scorecard/Quarterly Business Review * Leads Quarterly Vendor Scorecard Program and Quarterly Business Reviews with involvement and sponsorship from key executive leadership within U.S. Cellular® and external vendors. * Monitors SLAs to ensure the contractual obligations are being met * Identifies areas that would benefit from sourcing / third-party resources and develop recommendations for establishing new partnerships * Performs on-going evaluation of vendor performance and leads improvement opportunities with large cross-functional involvement to a prompt and successful outcome. * Develops and maintains effective relationships with the vendor partner to increase the flexibility and productivity, reduce the risks and costs, and ensure that the vendor partner and staff clearly understand the need for the services provided * Gather industry benchmarks on performance statistics and identify viable vendor service/solution alternatives thorough analysis and research * Make recommendations on cost or spend analysis based on industry findings * Responsible for identifying cost effective solutions for existing or future vendor agreements based on key findings of the Vendor Performance Management (VPM) practice * Develops and maintains system to track vendor program activities, financial data, issue logs and action plans * Establish communication standards for information flow between U.S. Cellular® and Vendor * Plans and facilitates operational reviews with internal business partners * Provides education on vendor performance process and procedures * Responsible for implementing vendor performance management best practices, policies and procedures with internal business and IS partners * Partners with IS management to understand the strategic direction / priorities of the organization and forecast how that will impact future vendor partnerships. * Partners with other IS and business partners to support the development and execution of vendor management * Participates in related initiatives as a representative for Vendor Performance Management as needed * Bachelor's degree in Business * Minimum of 5 years experience in vendor management, strategic sourcing, procurement and/or product management. * Must have excellent verbal and written communication, organization, problem solving, and interpersonal skills * Well developed analytical and quantitative skills with ability to research and interpret data as well as make recommendations * Demonstrated track record of effectively managing vendors, providing input to negotiating contracts and managing the vendor performance process * High level of competency in MS Office tools, especially Excel & PowerPoint, along with working knowledge of Visio or other workflow mapping tools * Able to effectively build relationships and foster teamwork in a collaborative manner with various individuals and groups2012-04-02 21:18:16United StatesU.S. CellularIllinoisINF000295ILBensenville, IL27589375http://find.uscellular.jobs/xml/27589375/jobUSABensenvilleTitle: Senior Release Analyst - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Responsible for owning the delivery of successful monthly releases, and managing the tasks associated in the planning, execution and cutover of all release level activities. Independently coordinates all ongoing release tactical level activities, identifies and drives I/S process improvements for reduction in time to market delivery, assists Release Manager in strategic planning efforts, budget and cross-functional improvements. Manage, champion, support and cross train team members on all Release SOP tasks, including understanding and support of front line business processes. Builds strong working relationships with key business stakeholders in driving the delivery of I/S release strategies and improvements. * Lead release targeting and bundling discussions with key project and business team members, recommending options for deployment based on resources, technology coupling options and business application alignments. * Establish release level quality metrics for the ongoing measurement and improvements of release processes. * Lead all working sessions for the development, review and approval of all production turnover preparation, planning and implementation. * Execute Cutover plan on release nights, driving issue resolution for the completion of all tasks within the defined maintenance window. * Ensure that policy, regulatory and control requirements are met through execution of standard transition checklists ( WPRs ) and procedures ( QARs ). * Work with the I/S Change Management team to ensure all scheduled and emergency changes take place with little or no impact to the business. * Lead ongoing analysis and communications to impacted teams across the I/S and Business teams as it relates to Release Level Change Controls. * Engage and align with business partners in driving the release strategy, processes and roadmap. * Coordinate all release / configuration / change management-related tasks for the turnover preparation, planning and implementation of software builds into preproduction and production environment. * Ensure that scheduled changes are implemented only after proper testing by the Enterprise Test Management team. * Report on the progress and issues of ongoing release and configuration management activities to all impacted stakeholders. * Proactively identify potential issues and risks and work with relevant parties to resolve them, or escalate them to the project / application management team. * Maintain release level documentation in a well organized / easy to access set of procedures and technologies. * Execute on all Sox Control test procedures ensuring organizational compliance as defined by internal audit requirements. * Lead continuous improvement by leveraging quality improvement methodologies (e.g. ITIL ). * Research, share / leverage successful products, processes and best practices across the technology organization. Business Partnership * Lead cross organization work level assignments and process improvement initiatives with key business operation teams * Establish and maintain working relationships with technical, testing and architectural team members across the technology organization. People Management * Manage individual workload and deliver to agreed upon project milestones * Actively participate in HR performance measurement processes * Coach / mentor other team members as appropriate * Demonstrate ability to work in team environment and help resolve issues. * Communicate status / risks to manager regarding delivering solution on time The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed. * College degree, specialized training, or equivalent work experience * Requires strong analytical skills and process improvement methodologies * Requires previously team lead experience, working with mid to large project assignments * Requires strong knowledge of relevant applications and development of life cycles * Requires strong verbal and written communication skills * Requires strong people and conflict management skills * Requires knowledge of software configuration management tools such as ClearCase and ClearQuest * Requires knowledge of release, or project methodologies as it relates to bundling, execution and deployment * Requires knowledge of service / process management frameworks ( e.g. ITIL, eTOM, SEI-CMM, Six Sigma ) * Business Applications: Billing & Rating, Activation & Provisioning, Inventory Management, Sales & Marketing, Campaign Management, Deal Compensation/Sales Commission, CRM/Customer Service, Amdocs Ensemble, Portal Infranet * Call Center Technologies: ACD/PBX, CTI, IVR * Office Automation: Word, Excel, PowerPoint, Outlook * Planning & Design: Microsoft Project, Visio, Rational Rose * SCM Tools: ClearQuest, ClearCase * Workflow Tools: Remedy * Testing Tools: Mercury Testing Suite (Quality Center) Work Experience Required * Release Analyst or Equivalent: 7 years relevant work experience2012-04-02 21:18:16United StatesU.S. CellularIllinoisINF000297ILBensenville, IL27589376http://find.uscellular.jobs/xml/27589376/jobUSABensenvilleTitle: IT Project Manager - Infrastructure - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The IT Project Manager - Infrastructure leads small teams and/or acts as track team lead for intermediate or large projects. Manages the effort end-to-end with oversight of analysis, development, test and support resources. Responsible for scoping, planning, executing, and monitoring the project to keep projects on schedule and to budget. Manage the relationship between technology and the business at the project level. Role responsibilities include components of: resource management, financial management, quality management, control management and business continuity management. Responsible for managing the overall planning, execution and delivery of projects, which includes: * Defining the project charter, roles, tasks, milestones, budgets and measures of success to support the business case. * Developing project estimates and plans to manage the end-to-end project execution. * Facilitate hardware, software, and maintenance agreement procurement. * Supporting the effective delivery of requirement efforts. * Help analyze and discuss the potential risks / benefits involved in using the specified technology solution to address the business requirement. * Leading activities required to maintain and complete all project documentation. Obtains appropriate level of approval for all project documentation assigned to ensure understanding of expectations among all stakeholders. * Facilitating the day-to-day coordination while adhering to Project Quality Framework standards and sponsor expectations. * Working with Program Manager and Functional Manager(s) to select core project team and communicate staffing plan; present and gain approval from IS Leadership; execute on staffing plan. * Conducting project / phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and training required to perform effectively. * Holding project team members accountable to on-time completion and quality of project deliverables and milestones. * Managing day-to-day activities of project team members proactively identifying and resolving issues that would present a risk to on-time implementation of the program / project. * Acting as liaison between the assigned project resources, project delivery owner, and key stakeholders. * Ensuring project compliance to IS Project Management processes/standards, status reporting, and project quality governance. * Provides leadership, coaching, and guidance to project team members in the areas of project lifecycle, operating procedures, processes and practices. * Acting as an interface with internal and external audit groups for project related activities. * Ensuring proper operations turnover with impacted functional areas and Release Management. * Ensuring project closure including completion of lessons learned and required documentation. * Occasionally assumes responsibility for vendor management related to the project to ensure proper selection, contract development and contract administration for vendors used during the project. * Manages vendor deliverables through project execution. * Gathers relevant facts and/or determines who to consult in order to make the best decisions. Utilizes formal decision making tools and processes. * Support compliance of disaster recovery, security policies, and other regulatory requirements. * Supports and/or facilitates development of Statements Of Work. Responsible for tracking project status and managing project issues and risks, which includes: * Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution as necessary. * Managing risks, assessing gaps/opportunities, and implementing action plans to mitigate risks, when applicable. * Analyzing project financials and trends to identify opportunities, escalating issues and variances to budget where necessary. * Promoting and monitoring compliance of application development activities with audit and information risk policies. Responsible for building and leading effective project teams, which includes: * Using problem-solving, critical thinking skills, and independent thinking to overcome challenges. * Promoting effective teamwork. * Dealing effectively and independently with critical conversation. * Communicating effectively to a wide spectrum of audience in writing and verbally. * Adapting to cultural and organizational climates. * Optimizing experiences and relationships with project team members and leadership. * Participate in project-based performance feedback of project team members. * Fosters an environment in which collaborating with others is expected and encouraged. * Creates an environment that motivates, inspires and respects others. Business Partnership * Apply knowledge of corporate standards and vendor practices in project management to ensure successful delivery of the project. * Establishing and maintaining working relationship across technology and business partners as appropriate: Business Planning Manager, Enterprise Program Manager, IS Project Managers, Resource and Vendor Managers. * Support cross technology process improvement initiatives. * Demonstrates a positive and proactive rather than reactive attitude towards change. This associate will generally be responsible for managing projects with the following criteria: * Typically IS project labor hours of 8,000 or less; * Typically last approximately 6-9 months; * Typically involve 4-6 IS teams; * Project teams are typically 15 team members or less; * Concurrently lead 2-4 small projects (IS project labor hours less than 3,000) or is a track lead for 1-2 intermediate (IS project labor hours between 3,000 to 8,000) or large (IS project labor hours greater than 8,000) projects. * College degree, specialized training, or equivalent work experience * Experience working on Infrastrure related projects * Experience working on projects related to desktop applications * Experience in the following: Windows 7, Outlook, Exchange, Active Directory, VM * Experience with projects in multiple technologies and industries * Experience managing geographically distributed and culturally diverse work-groups * Knowledge of sourcing methodologies, operating models and working with professional services firms * Strong written and verbal communication skills * High organization and planning skills * Ability to self start and be versatile in a dynamic environment * Minimum 3 years of project management experience, managing projects for full life-cycle - from initiation to implementation * Experience with wireless industry and team leadership preferred * Project Management Certification preferred2012-03-23 22:59:49United StatesU.S. CellularIllinoisINF000294ILBensenville, IL27361407http://find.uscellular.jobs/xml/27361407/jobUSABensenvilleTitle: Information Management SQA Manager - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Oversee the entire end-to-end testing process for US Cellular's Information Management practice. Ideal candidates have a solid foundation in Data Warehousing and Business Intelligence. Work closely with Project Managers / Build Leads to understand the technology to be implemented, and the standards and methodology used to ensure a quality product. Appropriately plan for the deployment of a quality release, develop the testing strategy and plan, form the testing team and ensure the testing process delivers a quality product built to specifications. Work with other QA / Testing Managers to leverage testing approaches and best practices. · Own, and manage, the System and User Acceptance Testing phases of Information Management initiatives, including projects and production support defects. · Oversee a team of 6-8 ETL/BI Testers. · Maintains a strong working relationship with Information Management development team counterparts. · Manages the quality assurance and testing standard setting functions for the enterprise. · Assists in the daily activities of the members of the quality assurance group. · Works closely with Project and Production Application Managers to ensure that all testing activities occur in a timely fashion and to the level of quality demanded by the governing standards and business requirements. · Works with the Project Manager / Process Improvement Manager in designing and ensuring overall integrity of the testing strategy. · Works closely with other IS groups to coordinate current and future release plans and activities including coordination and QA planning to facilitate specific development projects that involve the computing environment, the coordination of software upgrades and the installation of new products. · Ensures that the acceptable range for test results and performance is well understood, documented and achieved. · Drives the resolution and communication of cross-application / organization architectural issues and decisions. · Assesses and revise test sequence and scope based upon test results and / or changes in product design. · Ensures that component, system and documentation testing is appropriately coordinated with the relevant technical groups and release management. · Assesses readiness and deviation of product / project performance based upon test results and product specifications. · Ensures that testing is performed in both the QA and contingency / backup environments. · Shares / leverages successful products, processes and best practices across the organization. · Implements communication and knowledge sharing process for team members. · Assists in evaluating knowledge-sharing tools and making recommendations for standard approaches / tools. · Contributes to continuous improvement by leveraging quality improvement methodologies (Six Sigma, etc.). · Refines and enhances technology methodologies and / or standards. · Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education. Business Partnership · Establishes and maintains working relationships across the technology organization and Business Operations. · Encourages strong partnerships with the businesses and other technology team members . · Participates in and support process improvement initiatives. People Management · Manage individual and team workload to deliver to agreed upon project milestones. · Proactively promote consistent career management, performance measurement and skill development of junior staff. · Actively participate in HR performance measurement processes. · Promote effective teamwork and resolve interpersonal issues. · Provide input to staffing plans at the project-level to identify key / required skills. * 7 to 10 years of relevant professional work experience. Requires prior management experience.with direct reports. * Information Management experience - Testing or Development experience in BI, ETL or Data Modeling * Experience working on large data warehousing initiatives, such as a new EDW (Enterprise Data Warehouse). * Database and Information Mgmt : Business Intelligence, Data Analytics, Statistical Analytics, Data Warehousing, Dimensional Modeling, Informatica, Cognos, SAS, UNICA, Oracle (complex joins, data mapping and SQL) * Testing Tools : HP Quality Center, Load Runner, SOAPUI, QTP * Standards & Methodology: SDLC, Six Sigma, CMMI, RUP, Extreme, Agile * Business Applications : Experience working with data from a Billing System including modules, such as, Billing & Rating, Activation & Provisioning, Inventory Management, Sales & Marketing, Campaign Management, Deal Compensation/Sales Commission, CRM/Customer Service, Amdocs Ensemble or Amdocs CES, Portal Infranet * Office Automation : Word, Excel, PowerPoint, Outlook, Project * Planning & Design : Microsoft Project, Rational Rose * Integration Technologies: Service Oriented Architecture (SOA), Informatica, MQ-Series2012-03-08 01:22:47United StatesU.S. CellularIllinoisINF000287ILBensenville, IL26996534http://find.uscellular.jobs/xml/26996534/jobUSABensenvilleTitle: Software Test Engineer III - Information Management - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Lead medium size testing efforts in support of U.S. Cellular® Data Warehousing/Business Intelligence projects. Follows standard testing processes for test planning and execution. Works with Business Partners and IS team during requirements review, test case development and review, and during test execution. Responsible for testing quality and effectiveness, the Software Test Engineer III has the primary responsibility to plan the test approach and scope, write test cases, execute test cases, record and manage defects, and communicate issues, risks and status on a timely basis. The Software Test Engineer III is involved at some level throughout the entire software development life cycle which includes estimating the test effort, reviewing requirements and compiling test results in the final phase. Test Work · Using technical knowledge and experience, independently performs advanced root cause analysis on complex code issues/bugs, and consults with the development team on possible resolution. May make recommendations based on analysis. Using standard test strategy and plan templates writes and owns the test documents for each project. Requires clear understanding of business requirements in order to write test strategies and plans to ensure all critical functionality is included and works as designed. · Designs the testing protocol based on the assessment and analysis of the technology/application. This involves creating, managing and approving testing documents and testing schedules and reviewing the testing steps to ensure completion and flow. Using previous experience and technical knowledge, needs to analyze and assess the interdependencies of the tests and applications and the technology/applications that will be affected by the tests. · Utilizes automated testing tools to execute tests. · Using technical knowledge performs basic root cause analysis on code issues/bugs and consults with the development team on possible resolution. · Co-ordinates and execute multiple phases of testing. · Identifies documents and facilitates resolution and communication of defects, issues and decisions. · Facilitates meetings with testing team(s), development team, and business owners. · Responsible for providing estimates to managers and project managers for testing deliverables. · Document and share new test procedures and techniques. · Reconcile test results from different tests and different groups. · Ensure Sarbanes-Oxley (SOX) compliance, as well as compliance to company and team processes. · Writes and executes system tests utilizing standard test methods and tools for routine to moderately complex systems. o Identifies which test method to use. o Records, tracks and regresses defects using standard test tools. · Reviews and analyzes business and technical requirements and specifications, and identifies and communicates gaps between requirements and proposed solutions. · Attends and participates in all project related meetings. · Adheres to established team standards for all produced deliverables and other documentation. · Develop test scripts and test cases based upon requirements and other project documentation. · Executes multiple phases of testing. · Works with business and technology leads to identify the appropriate data for testing, and prepares that data for the test cases. · Identifies and documents defects. User Acceptance Testing · Plans, coordinates and monitors UAT test design and execution in collaboration with the Project Manager and Enterprise Test Management (ETM) Test Lead for the Data Warehousing/Business Intelligence space. · Engages with appropriate Business Partner testing resources throughout the project lifecycle; including review of business requirements and participation in business case analysis meetings, coordination of test participants during test execution and ensuring final Business Partner approval of UAT Testing Results Summary to satisfy Sarbanes-Oxley compliance. · Creates UAT test strategy as input to the overall Test Strategy. Develops the UAT Test Plan and facilitates Work Product Review (WPR) of UAT Test Plan. · Develops UAT Test Cases, as required, and coordinates review of UAT Test Cases. Defines UAT test environment and ensures the identified UAT test environment is available as planned. Coordinates design of test data for UAT testing. · Establishes the UAT test schedule and coordinates the execution of UAT test activities with Business Partner and vendors. Prepares for and conducts daily UAT Testing Status Meetings during UAT test execution. Prepares test metrics and defect reporting. · Ensures requirements traceability by overseeing the mapping UAT Test Cases to appropriate business requirements in the Requirements Traceability Matrix and in Quality Center. Communication and Reporting · Identify and contribute to process improvement initiatives. · Engages others to promote, teach, and refine team processes within and outside of the testing group. · Analyzes and communicates test metrics and trends. · Persuasive communication within the project and functional teams. Provides metrics reporting on test progress, execution and defects. · Identifies and reports project issues and risks to project team on a timely basis at the appropriate level of detail. · Communicate status / risks to manager regarding delivering solution on time. · Identifies, mitigates, and drives project issues and risks to resolution. · Persuasive communication within the project team. · Independently analyzes testing results from the entire team against the project testing strategy. Presents final results and makes recommendations to Business Owners and Management. · Assists with providing task level time estimates. · Effectively collaborates with project team to address project requirements, deliverables and issues. · Assists in identifying and reporting project issues and risks to project team on a timely basis. · Actively contributes to testing process improvement. People and Project Management · Manage individual and team (3 or more) workload and deliver to agreed upon project milestones and quality standards. · Participates in interview process. · Able to coordinate project level work between onshore and offshore. · Directs Software Quality Assurance Engineers by assigning and prioritizing testing tasks. Ensures test strategy, plans and schedules are executed appropriately and results are recorded. · Demonstrate ability to work in team environment and help resolve team issues. · Provides performance feedback · On-board new associates and/or consultants. · Stays abreast of industry best practices and wireless trends and shares this information with teammates. Team Leadership · Provides peer reviews, and may check work of lower level Engineers as required. · Coach / mentor other team members as appropriate. · Promote effective teamwork and resolve interpersonal issues. * 7 years experience in Quality Control, Quality Management or * 7 years of experience and education that would demonstrate the capability to successfully perform the essential functions of this position Proficient Skill/Knowledge in the following: · Using Informatica to monitor job status and perform basic troubleshooting on ETL failures · Analytical skills to distinguish between ETL data issues versus environmental data issues · VI editor, FTP, SCP, ssh · Working knowledge of Oracle (Complex joins, data mapping, SQL development skills) · Knowledge of ETL testing process including Type1 and Type2 changes · Knowledge of relational, star schema, dimensional data models · Understanding of data rollups/aggregation, data standardization and slowly changing dimensions · Experience in Unix scripting · Industry related quality standards · Quality improvement methodologies (Six Sigma, TQM, etc) - Apply · Broad Range of Technology Knowledge · Microsoft Project Expert Skill/Knowledge in the following: · Ability to apply software testing methods and techniques · Software Testing Process, Methodologies, Types, Techniques and Tools · Software Development Process/Lifecycle · Negotiation Skills · Business Domain · Application Domain · Automated Testing Tools2012-02-29 19:04:34United StatesU.S. CellularIllinoisINF000291ILBensenville, IL26840432http://find.uscellular.jobs/xml/26840432/jobUSABensenvilleTitle: Application Developer III- SOA Webservice- Bensenville, IL/Chicago, IL Location: Illinois-Bensenville U.S. Cellular® is looking for an Application Developer III to augment our Integration Services development team. You will play a key role on critical software projects while working with a high performing team of software developers. Your primary responsibility is to design and develop SOA solutions, including web services running on an Enterprise Service Bus (ESB). You will be responsible for the entire service lifecycle, and own the product development from design and development through to implementation and support. The Application Developer III role is a senior technical role within the Integration Services team. The successful applicant would be expected to perform as technical lead on projects. Essential duties include: · Designs, develops, tests, debugs, maintains and documents SOA solutions including SOAP based web services using the Oracle Service Bus, Java and other key technologies. · Demonstrates/applies knowledge of application modeling, design and development. · Perform a development lead role on projects as needed. · Develops time estimates for project deliverables. · Provides alternative solutions and technical expertise across a range of applications, systems and/or technologies. · Collaborates with end users and project team members on development of requirements and design of applications. · Advise manager of risks, issues, and concerns. · Adhere to design and development standards and best practices, and assist in keeping these aligned with current industry trends. · Performing and participating in peer design and code reviews. · Identify, troubleshoot and resolve production issues as needed. · Participate in continuous process improvement activities and initiatives. · Staying abreast of new technologies, current issues, trends and tools affecting application development within the SOA space. · Assist in the evaluation and implementation of new ideas or tools for improved approaches to business problems. 5 years of Java/J2EE/JEE application development, preferably running on WebLogic Application Server. · 3 years of Web Services development (especially SOAP-based). · 2 years of Oracle Service Bus (OSB) or BEA AquaLogic Service Bus (ALSB). · 4 years of SQL and Oracle database experience. · Experience using XML, XQuery, Xpath, WSDL. · Expertise in SOA, ESB and object-oriented concepts. · Experience aligning to SOA standards, best practices and design patterns. · 5 years experience within an SDLC, developing in a Unix environment, and working on projects involving other teams. · Strong verbal and written communication skills. · Must be able to work independently and prioritize work effectively, as well as to function as an effective team member in a local and virtual team development environment. · Strong attention to detail, analysis and problem solving skills. · Must be self-motivated and take initiative. · Customer-service oriented and able to work in a fast-paced, collaborative team environment. · Strong organizational skills; ability to meet deadlines. Education: · Bachelor Degree in Computer Science or related degree or equivalent knowledge and experience. Pluses: · Experience in Telecom or Retail industries is a plus. · Knowledge/experience of Oracle Service Registry (OSR) and Oracle Enterprise Repository (OER) is a plus.2012-02-23 18:26:40United StatesU.S. CellularIllinoisINF000288ILBensenville, IL26706590http://find.uscellular.jobs/xml/26706590/jobUSABensenvilleTitle: Application Developer III- ETL - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The ETL Developer develops and maintains the interfaces and data extracts from business source systems into the enterprise primary reporting systems. Designs and writes programs and scripts required to extract, transform, clean and move data from the business systems into the enterprise data warehouse, data mart and operational data stores. Other related responsibilities include ongoing support, maintenance, and other ETL related information technology endeavors. * Participates in requirement meetings with Business Analysts to understand analytical content needs. Assist in documenting these requirements, resolving ambiguities and conflicts, and ensuring requirements are complete. * Provides strategic thinking leadership pertaining to new ways of leveraging information to improve business processes. * Designs and documents detailed ETL specifications based on business requirements. * Designs and develops using procedural and record based patterns. * Analyzes functional specifications and assist in designing potential technical solutions. * Works with source system developers and business owners to define data extraction methodologies. * Works with Data Modelers to develop data warehouse models, design specifications, metadata process and documentation * Defines, documents, develops, enhances and maintains Software application modules in Informatica, ksh, Perl, SQL * Develops high performance application using tuning ETL methods related to Informatica and SQL. * Develops test plans and tests all code following standards and best practices. * Performs design validation, reconciliation and error handling for all code. * Understands and executes release management and change management processes for changes to applications. * Identifies, troubleshoots and resolves application issues and code defects. * Participates in 24/7 on-call support rotation. * Understands SDLC concepts and complies with the process. * Demonstrates success working in a team-based environment by following standardized processes. * Participates and shares expertise in peer reviews of documentation and code. * Four year college degree, or specialized training or equivalent work experience * 5-7 relevant work experience * Strong knowledge & experience in ETL Development in a Unix environment. Using ksh, SQL, Informatica, and Perl * Experience with Oracle relational databases. * Knowledge of software version control practices & procedures * Familiarity with Data Warehousing methodology and techniques * Excellent written and verbal communication skills2012-02-23 18:26:40United StatesU.S. CellularIllinoisINF000289ILBensenville, IL26706591http://find.uscellular.jobs/xml/26706591/jobUSABensenvilleTitle: Application Developer III- ETL - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The ETL Developer develops and maintains the interfaces and data extracts from business source systems into the enterprise primary reporting systems. Designs and writes programs and scripts required to extract, transform, clean and move data from the business systems into the enterprise data warehouse, data mart and operational data stores. Other related responsibilities include ongoing support, maintenance, and other ETL related information technology endeavors. * Participates in requirement meetings with Business Analysts to understand analytical content needs. Assist in documenting these requirements, resolving ambiguities and conflicts, and ensuring requirements are complete. * Provides strategic thinking leadership pertaining to new ways of leveraging information to improve business processes. * Designs and documents detailed ETL specifications based on business requirements. * Designs and develops using procedural and record based patterns. * Analyzes functional specifications and assist in designing potential technical solutions. * Works with source system developers and business owners to define data extraction methodologies. * Works with Data Modelers to develop data warehouse models, design specifications, metadata process and documentation * Defines, documents, develops, enhances and maintains Software application modules in Informatica, ksh, Perl, SQL * Develops high performance application using tuning ETL methods related to Informatica and SQL. * Develops test plans and tests all code following standards and best practices. * Performs design validation, reconciliation and error handling for all code. * Understands and executes release management and change management processes for changes to applications. * Identifies, troubleshoots and resolves application issues and code defects. * Participates in 24/7 on-call support rotation. * Understands SDLC concepts and complies with the process. * Demonstrates success working in a team-based environment by following standardized processes. * Participates and shares expertise in peer reviews of documentation and code. * Four year college degree, or specialized training or equivalent work experience * 5-7 relevant work experience * Strong knowledge & experience in ETL Development in a Unix environment. Using ksh, SQL, Informatica, and Perl * Experience with Oracle relational databases. * Knowledge of software version control practices & procedures * Familiarity with Data Warehousing methodology and techniques * Excellent written and verbal communication skills2012-02-23 18:26:22United StatesU.S. CellularIllinoisINF000290ILBensenville, IL26706583http://find.uscellular.jobs/xml/26706583/jobUSABensenvilleTitle: Application Developer III- ETL/Informatica - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The ETL Developer develops and maintains the interfaces and data extracts from business source systems into the enterprise primary reporting systems. Designs and writes programs and scripts required to extract, transform, clean and move data from the business systems into the enterprise data warehouse, data mart and operational data stores. Other related responsibilities include ongoing support, maintenance, and other ETL related information technology endeavors. * Participates in requirement meetings with Business Analysts to understand analytical content needs. Assist in documenting these requirements, resolving ambiguities and conflicts, and ensuring requirements are complete. * Provides strategic thinking leadership pertaining to new ways of leveraging information to improve business processes. * Develops detailed ETL specifications based on business requirements. * Analyzes functional specifications and assist in designing potential technical solutions. * Works with source system developers and business owners to define data extraction methodologies. * Works with Data Modelers to develop data warehouse models, design specifications, metadata process and documentation * Defines, documents, develops, enhances and maintains Software application modules in Informatica. * Performs ETL/Informatica tuning as well as SQL tuning. * Develops ETL test plans and tests the ETL code following ETL standards and architecture. * Performs design validation, reconciliation and error handling in the load process (initial, incremental). * Understands and executes release management and change management processes for changes to business applications. * Identifies, troubleshoots and resolves application issues and code defects; escalates as appropriate * Participates in 24/7 on-call support rotation. * Understands and comply to SDLC in planning steps * Demonstrates success working in a team-based environment * Four year college degree, or specialized training or equivalent work experience * 5-7 relevant work experience * Strong knowledge & experience in ETL Development, Informatica Programming, Oracle, SQL, PL/SQL * Experience with database engines including Oracle and SQL Server * Knowledge of version control practices & procedures * Familiarity with Data Warehousing methodology and techniques * Excellent communication skills * Understanding of SDLC and production environments2012-02-14 01:22:19United StatesU.S. CellularIllinoisINF000285ILBensenville, IL26505562http://find.uscellular.jobs/xml/26505562/jobUSABensenvilleTitle: IT Contract Negotiations Manager - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville Due to tremendous organizational and departmental growth, we are adding to our Contract Negotiations team! The IT Contract Negotiations Manager must possess strong negotiation, facilitation and communications skills (written and verbal), technical acumen in one or more Information Technology disciplines. Exceptional interpersonal skills and ability to interact with all levels of the organization and external constituencies, including (but not limited to) Executive Vice Presidents, Vice Presidents, senior leaders, contract owners, program managers, external legal counsel, and vendor partners. Ability to communicate a deep understanding of the business and a broad knowledge of existing contract negotiation practices. Must possess proficiency in creating legally binding agreements, demonstrating comprehension of contractual risks, with an adept ability to quickly mitigate issues and risks on behalf of the Enterprise. Will lead project teams through the contracting process, including negotiation, contract development and approval. Must be able to work independent of functional management, while expeditiously managing the successful completion of contractual program requirements. * Guides project teams through vendor solicitation/selection process, including: Request for Information/Quote/Proposal (RFI/RFQ/RFP) and scoring/evaluation for complex, multimillion dollar initiatives/partnerships. * Demonstrates experience with legal agreements including, but not limited to the following: Nondisclosure Agreements (NDA), Master Services Agreements (MSA), End-Use License Agreements (EULA) and Statement of Work (SOW) for complex, multimillion dollar initiatives/partnerships. * Determines contract strategy/planning for each unique solution, prescribing the appropriate approach and ensuring requisite agreements are in place. * Leads contract negotiations on behalf of U.S. Cellular® for terms, pricing, & fee optimal contracts. * Advises project teams and stakeholders of industry trends for technical solutions and best practice. * Ensures Agreements have requisite IT services and components that will deliver a complete solution for the Enterprise. * Performs analysis and assessment of vendor/contract risk and advises Stakeholders of appropriate risk mitigation strategy to protect the Enterprise. * Collaborates with project team, vendor, executives and legal to drive contract and agreement to completion, calling out issues and mitigating risks to the organization. * Maintains constant communication with vendor and project team to ensure timely contract progress, completion and execution. * Adeptly communicates technical/non-technical information to key stakeholders and executives, facilitating an understanding of contract scope, key terms and acceptance of contract. * Expeditiously responds to and/or resolves key stakeholder contract issues/concerns working through project team, vendor and legal. * Formulates executive summary for agreement, calling out nuances of agreements, including deviations from standard terms and highlighting contract complexities. * Ensures final contract documents are consistent with agreements reached at negotiations. * Adheres to USCC internal contract review and approval process. * Partners with senior leaders within IS and across the Enterprise to identify systemic contracting issues and assists in determining tenable long-term solutions. * Evaluates existing contracts to determine necessity for amendment and/or extension of the contract. * Integrates Strategic Sourcing best practices which promote continuous improvement in quality, delivery and service. * Collaborates with the IS Leadership Team and Extended Leadership Team to develop and implement forward-thinking improvements that advance IS' ability to deliver more, faster and with a high degree of quality. * Bachelor degree in technical discipline required; Masters or MBA degree a plus. * Technical acumen in one or more Information Technology disciplines. * Seven to ten years experience with complex pricing structures, deliverable based agreements involving third parties, technology and services is required. * Proficiency negotiating favorable terms for confidential information, indemnification, liability, privacy, personally identifiable information, proprietary rights and security. * Familiarity with SLA's, SLC's, and CTQ's commonly associated with technical and service based contracts. * Excellent problem-solving capability and out of the box thinking to ensure forward movement in contracting process is required. * Requires understanding of project management methodologies and tools with prior exposure to project management practices with an ability to break down complex problems into manageable goals is required. * Ability to excel in a cross-functional, matrix team environment is required. * Excellent oral and written communication skills are required. * Prior experience managing diverse interdependent cross-functional, cross-departmental projects, vendors and technologies highly preferred. * Experience developing and implementing contract processes is preferred * Proven track record in rolling out technical projects is preferred. * Experience with Ariba software is a plus. * Business knowledge of the wireless industry is a plus.2012-01-18 19:54:56United StatesU.S. CellularIllinoisINF000265ILBensenville, IL25962014http://find.uscellular.jobs/xml/25962014/jobUSABensenvilleTitle: Infrastructure Engineer I-IBM Tivoli Specialist - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville This includes but is not limited to general system administration, engineering, project delivery, 3rd party software installation, OS life-cycle management, performing upgrades, file system management and configuration, performance tuning and capacity management Role Specific Responsibilities Strong inter-personal and communication skills, capable of writing proposals and procedures for others to follow. Act as a vendor and a user liaison in day to day activities. Act as the subject matter expert in driving infrastructure teams to design solutions for new business applications Capable of explaining simple procedures in writing or verbally to team members or users in general. Capable of working closely with team members or users with complex issues in a positive manner. Competency in problem determination and troubleshooting in the areas of system performance, security and connectivity The ability to identify system and/or application issues and the ability to work with users and/or vendors if needed to resolve issues. The ability to monitor and the understanding of system performance. The knowledge to be able to use system tools and commands for system analysis and tuning as needed The ability to plan out, in detail, all tasks needed to perform maintenance at a software or hardware level. This also includes the ability to communicate and explain theses plans to non-technical teams and get approval Ability to work outside of core hours and support on call responsibilities. Business Partnership Maintain contact with the business users to proactively identify needed changes Establish working relationships with technical, business and sourcing counterparts Participate in process improvement initiatives Makes self available to others to help solve industry professional/ technical or business analysis procedural problems or issues. People Management Manage individual workload and deliver to agreed upon milestones Demonstrate ability to work in team environment and help resolve issues Demonstrate strong communication, documentation and knowledge sharing skills. Provide input to staffing plans at the project-level to identify key / required skills Qualifications College degree or equivalent work experience Typically requires 7- 10 years of relevant experience Understanding of the technology, organization and / or business Re-engineering / process improvement experience, leading quality improvement projects Strong change management skills; change agent Excellent problem solving / analytical skills and knowledge of analytical tools Excellent written and verbal communication skills Ability to create / define metrics that accurately reflects the current state of a given process Knowledge of ITIL and other relevant methodologies Proficiency with IBM Tivoli Monitoring (ITM) required · Proficiency with IBM Tivoli Network Manager (ITNM) required · Proficiency with IBM Netcool Omnibus required · Proficiency with IBM Tivoli Composite Application Manager (ITCAM) required · Proficiency with IBM Tivoli Business Service Manager (TBSM) required · Experience with IBM Tivoli Application Dependency Discovery Manager (TADDM) preferred · Experience with IBM Tivoli Customer Experience Manager preferred · Experience with HP SiteScope preferred · Experience with BMC (Coradiant) TrueSight preferred · Knowledge of ITIL Framework is highly preferred2012-01-09 21:09:38United StatesU.S. CellularIllinoisINF000262ILBensenville, IL25782800http://find.uscellular.jobs/xml/25782800/jobUSABensenvilleTitle: Sr Performance Test Engineer - Bensenville, IL/Chicago, IL Location: Illinois-Bensenville The Senior Performance Test Engineer is involved at some level throughout the entire software development life cycle which includes estimating the performance test effort, reviewing non-functional requirements and compiling performance test results. At the start of a program, the Senior Performance Test Engineer works with Business Analysts, Application Architects and various Business Partners to ascertain performance requirements. This is followed by close collaboration with application Development Leads, Infrastructure Leads and Testers to develop, review and execute performance test cases. The Senior Performance Test Engineer has the primary responsibility to determine the scope and plan the performance test approach, develop and execute performance test scripts, record and manage performance defects, and communicate issues, risks and status on a timely basis. The Senior Performance Test Engineer will utilize industry leading performance test tools and follow established U.S. Cellular® SDLC and testing processes to plan and execute performance tests. Test Work · Broad knowledge of web technology, including SOA and MVC architecture, plus the ability to quickly ascertain performance risks and propose a performance testing approach. · Using a standard test strategy and plan templates, able to clearly articulate the performance test strategy, identify performance related risks and mitigation plans. Escalate issues on timely manner to management. · Develops and executes performance scripts, test scenarios based on performance requirements using HP LoadRunner tool set. · Do mathematical / statistical and analytical calculations on work load models, volume calculations and performance test · Utilizes automated testing tools to execute tests when necessary to validate performance. · Using technical knowledge performs basic root cause analysis on code issues/bugs and consults with the development team or infrastructure team on possible resolution. · Co-ordinates and execute multiple phases of testing. · Identifies documents and facilitates resolution and communication of defects, issues and decisions. · Facilitates meetings with testing team(s), development team, and business owners. · Responsible for providing estimates to managers and project managers for testing deliverables. · Document and share new performance test procedures and techniques. · Reconcile test results from different releases and different test environments. · Ensure PCI and Sarbanes-Oxley (SOX) compliance, as well as compliance to company and team processes. Communications and Reporting · Provides metrics reporting on performance test progress, execution and defects. · Identifies and reports performance testing issues and risks to test lead and/or program manager on a timely basis at the appropriate level of detail. · Communicate status / risks to manager regarding delivering solution on time. · Engages others to promote, teach, and refine team processes within and outside of the testing group. · Persuasive communication within the project team. · Presents final results and makes recommendations to Business Owners and Management. People and Project Management · Serves as a performance test lead for assigned projects, and assignments. · Manage individual workload and deliver to agreed upon project milestones and quality standards · Demonstrate ability to work in team environment and help resolve team issues. · Provides performance feedback · On-board new associates and/or consultants. · Stays abreast of industry best practices and wireless trends and shares this information with teammates. * Preferred Bachelor's degree in Computer Science or a related field * 10 years experience Testing experience * 7 years experience Performance Testing experience * Lead experience preferred * Experience in a programming language, such VB, Vbscript, Java, Ruby, Python Expert Skill/Knowledge in the following: . Performance Testing Tools (LoadRunner) · Programming/Scripting language (Ability to read code and write VB Script) · Critical Thinking Skills (inductive, deductive and quantitative reasoning) · Effective writing and communication skills Proficient Skill/Knowledge in the following: · Ability to apply software testing methods and techniques · Software Testing Process, Methodologies, Types, Techniques and Tools · Software Development Process/Lifecycle · Negotiation Skills · Business Domain · Application Domain · Automated Testing Tools - Desirable COMPETENCIES · Industry related Performance Testing standards · Quality improvement methodologies (Six Sigma, TQM, etc) - Aware · Broad Range of Technology Knowledge · SQL · Microsoft Project2011-12-23 22:20:48United StatesU.S. CellularIllinoisINF000259ILBensenville, IL25543114http://find.uscellular.jobs/xml/25543114/job